Group Review Score(the average from all locations with a review score)
Care Homes Owned by Premium Care Group
A distinguished collection of luxury, boutique residential care and nursing homes across Essex, Oxfordshire, Buckinghamshire, Sussex, and Surrey, Premium Care Group is dedicated to delivering exceptional standards of care.
Premium Care Group provides outstanding, person-centred care, thoughtfully tailored to meet the individual needs of every resident. Across ten beautifully managed homes, the focus remains on supporting wellbeing, independence, and an enhanced quality of life.
Dedicated and highly trained teams deliver...
A distinguished collection of luxury, boutique residential care and nursing homes across Essex, Oxfordshire, Buckinghamshire, Sussex, and Surrey, Premium Care Group is dedicated to delivering exceptional standards of care.
Premium Care Group provides outstanding, person-centred care, thoughtfully tailored to meet the individual needs of every resident. Across ten beautifully managed homes, the focus remains on supporting wellbeing, independence, and an enhanced quality of life.
Dedicated and highly trained teams deliver care with dignity, respect, and compassion, ensuring that every resident feels safe, valued, and truly at home.
Residents enjoy nutritious, freshly prepared meals alongside a wide range of engaging social activities. These experiences are carefully designed around personal interests to encourage connection, comfort, and enjoyment.
Each Premium Care Group home offers a warm, welcoming, and secure environment, providing residents and their families with complete peace of mind.
The Group is proud to be recognised for its unwavering commitment to excellence in care. They were awarded Top 20 Mid-Size Care Home Group in 2025 and again in 2026, reflecting their continued dedication to providing high-quality care and support.
In addition, Ardtully Retirement Residence was recognised as one of the Top 20 Care Homes in the East of England for 2026. These awards highlight the dedication, compassion, and professionalism of the teams in delivering exceptional care and creating a supportive environment for residents.
Visitors are warmly invited to explore the homes, meet the teams, and experience first-hand the exceptional standard of care that defines Premium Care Group.
"A wonderful care home. The staff were so kind and looked after Mum so well while I was away, I had such peace of mind that she was in safe..."Read all 83 reviews
from £1,400 / weekSize 31 rooms
Location Type: Care Home
Old Shenfield Place is a lovingly renovated seventeenth-century building situated close to local amenities and public transport. Registered for thirty-one older people, the home is equipped to support... Read more
"my mother had been living at home with my family until she had a fall and we could no longer look after her.
From the moment we viewed..."Read all 104 reviews
from £1,400 / weekSize 26 rooms
Location Type: Care Home
Ardtully Retirement Residence is a charming care home located in the picturesque town of Ingatestone. With a capacity of 22 beds, this residence caters to individuals over the age of 65, providing a warm... Read more
"Welcoming atmosphere at the Anchorage with helpful + friendly staff Care for residents is excellent + supportive. Activity programme well..."Read all 120 reviews
from £1,400 / weekSize 36 rooms
Location Type: Care Home
Situated close to all amenities of Pulborough, The Anchorage is set in beautifully maintained and peaceful grounds enjoying views towards the South Downs. The home provides residential care in 36 single... Read more
"My experiance of Rosebank and the staff has been absolutly fantastic.
The whole experience of Dad going into care was overwhelming but..."Read all 84 reviews
from £1,400 / weekSize 28 rooms
Location Type: Care Home
Rosebank is situated in the beautiful village of Bampton in West Oxfordshire. Rosebank is a 28 bedded Care Care Home, which prides itself on providing personal care in a friendly, homely and supportive... Read more
"Absolutely amazing care home. Could not rate it high enough.
Staff are incredibly caring, enthusiastic and so hard working
My has been..."Read all 114 reviews
from £1,400 / weekSize 39 rooms
Location Type: Care Home
Weald Hall Care Home in Epping is a beautifully renovated home that offers a picturesque view of North Weald Airfield.
The care home is known for its bustling social calendar, providing residents... Read more
"We came to Churchfields Care Home following a recommendation from a friend whose father had spent his final days there, and we are so..."Read all 88 reviews
from £1,400 / weekSize 38 rooms
Location Type: Care Home
Churchfields, rated Outstanding by the CQC in March 2020, is situated at the heart of the beautiful village of Cassington in West Oxfordshire, close to Eynsham and Witney.
Churchfields is part of... Read more
"There is a family atmosphere, everyone is well looked after and the residents are made to feel safe. Can't imagine there is anywhere..."Read all 128 reviews
from £1,399 / weekSize 35 rooms
Location Type: Care Home
Austenwood Nursing Home offers warm, personalised nursing and dementia care, including support for complex high needs and distressed behaviours. Residents are truly known and understood by a compassionate... Read more
"My mother and I are very happy with the care that my father receives. The carers are very attentive and understand my father's needs well...."Read all 91 reviews
from £1,400 / weekSize 39 rooms
Location Type: Care Home
Welcome to Dungate Manor, a warm and inviting care home nestled in the Surrey community of Reigate. The team specialises in providing compassionate care for elderly individuals with physical frailties... Read more
"Kingfishers is a very friendly and welcoming place where all the staff are very caring. The facilities are excellent and the residents are..."Read all 88 reviews
from £1,400 / weekSize 35 rooms
Location Type: Care Home
Kingfishers is a beautifully located care home in the scenic town of Bourne End in the county of Buckinghamshire.
They offer long and short term residential, respite and convalescent care, with a special... Read more
"Manor Barn takes excellent care of their residents. They are very attentive and work hard to meet the physical and emotional needs of each..."Read all 34 reviews
from £1,400 / weekSize 31 rooms
Location Type: Care Home
As a listed building, Manor Barn Nursing Home has its own distinct character. Whilst situated close to all amenities of Chichester the home, set in well-kept grounds, enjoys a peaceful environment.
Careful... Read more
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Showing 1 to 10 of 10
Premium Care Group Reviews (934)
9.9
Premium Care Group has a Group Review Score of 9.9 (9.889) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Premium Care Group must have a Review Score.
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Review of Weald Hall Care Home from Natalie R (Daughter of Resident) published on 6 November 2026 Submitted via Website•
Overall Experience
Absolutely amazing care home. Could not rate it high enough. Staff are incredibly caring, enthusiastic and so hard working My has been so happy and settled from day one and we as a family
Couldn't thank weald hall enough for giving my dad his life back!!
Absolutely amazing care home. Could not rate it high enough. Staff are incredibly caring, enthusiastic and so hard working My has been so happy and settled from day one and we as a family
Couldn't thank weald hall enough for giving my dad his life back!!
↩Reply from Rachel Pawley, Marketing Coordinator at Weald Hall Care Home
Thank you for your review. We are delighted to hear that your dad has been so happy and settled from day one at Weald Hall. Knowing that he has regained his quality of life and is enjoying his time with us means so much to our team.
Our team works hard to create a warm, caring and supportive...
Thank you for your review. We are delighted to hear that your dad has been so happy and settled from day one at Weald Hall. Knowing that he has regained his quality of life and is enjoying his time with us means so much to our team.
Our team works hard to create a warm, caring and supportive environment, and it is always rewarding to hear that this has made such a positive difference to both residents and their families.
Thank you for taking the time to share your experience.
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Review of Dungate Manor from L S (Daughter of Resident) published on 6 November 2026 Submitted via Website•
Overall Experience
My mother and I are very happy with the care that my father receives. The carers are very attentive and understand my father's needs well. He is up and dressed and in the lounge promptly most days and although he cannot participate in many activities he is included when can. Dungate has a good...
My mother and I are very happy with the care that my father receives. The carers are very attentive and understand my father's needs well. He is up and dressed and in the lounge promptly most days and although he cannot participate in many activities he is included when can. Dungate has a good programme of activities for the residents and often take those who can out into the community. Fena and Gabbi work so hard to make sure all are entertained and happy. The other carers are very personable and obliging.
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Review of Ardtully Retirement Residence from Julie N (Daughter of Resident) published on 3 November 2026 Submitted via Postal Review Card•
Overall Experience
my mother had been living at home with my family until she had a fall and we could no longer look after her. From the moment we viewed Ardtully we knew this was the home we wanted for her. It is warm & welcoming and we all feel at home here.
Mum has really enjoyed being here and calls it...
my mother had been living at home with my family until she had a fall and we could no longer look after her. From the moment we viewed Ardtully we knew this was the home we wanted for her. It is warm & welcoming and we all feel at home here.
Mum has really enjoyed being here and calls it home. It is like being with family. Although we loved having mum with us it has given us peace of mind and our own lives back with mum within easy access to us.
↩Reply from Kate Wyatt, Head of Marketing at Ardtully Retirement Residence
Thank you for taking the time to share your experience. It means a great deal to hear that you felt Ardtully was the right choice from your very first visit.
We are delighted that your mother has settled in so well and now considers Ardtully her home.
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Review of Kingfishers Care Home from Charles M (Husband of Resident) published on 3 November 2026 Submitted via Website•
Overall Experience
Kingfishers is an adapted mansion from the turn of the previous century which has been extended and adapted to Care Home use. The interior combines traditional public rooms for daytime use and individually styled bedrooms for residents. The building is smart, well decorated and maintained, and...
Kingfishers is an adapted mansion from the turn of the previous century which has been extended and adapted to Care Home use. The interior combines traditional public rooms for daytime use and individually styled bedrooms for residents. The building is smart, well decorated and maintained, and furnished with quality furniture. Kingfishers has all the necessary equipment to cope with mobility needs. Most importantly, the staff are kind and caring and well led and trained. So far as I know, Kingfishers does not use agency staff. The kitchen and chef personnel produce wholesome healthy food with plenty of variety to cover individual preferences. There is a regular and varied routine of activities which patients can participate in, if they are inclined. I find Kingfishers a friendly and uplifting home which my wife with advanced dementia is gradually becoming accustomed to and I enjoy my visits. The garden is lovely, well maintained and suitable for outdoor activities when weather allows.
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Review of Kingfishers Care Home from Melanie C (Daughter of Resident) published on 30 October 2026 Submitted via Website•
Overall Experience
Kingfishers is a very friendly and welcoming place where all the staff are very caring. The facilities are excellent and the residents are well looked after. I am happy that the utmost is done to meet my mother's needs.
Kingfishers is a very friendly and welcoming place where all the staff are very caring. The facilities are excellent and the residents are well looked after. I am happy that the utmost is done to meet my mother's needs.
↩Reply from Kate Wyatt, Head of Marketing at Kingfishers Care Home
We are delighted to hear that you find Kingfishers to be such a friendly and welcoming home. Providing compassionate, person-centred care is at the heart of everything we do, and your feedback means a great deal to us. We will be sure to share your lovely comments with the team, who work hard every...
We are delighted to hear that you find Kingfishers to be such a friendly and welcoming home. Providing compassionate, person-centred care is at the heart of everything we do, and your feedback means a great deal to us. We will be sure to share your lovely comments with the team, who work hard every day to create a warm, comfortable, and supportive environment for all our residents. Thank you for taking the time to share your experience.
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Review of Dungate Manor from D T (Resident / Service User) published on 30 October 2026 Submitted via Postal Review Card•
Overall Experience
I am very happy at Dungate Manor. I love the activities & Gabby. I like the food. I am happy with my care.
I am very happy at Dungate Manor. I love the activities & Gabby. I like the food. I am happy with my care.
↩Reply from Kate Wyatt, Head of Marketing at Dungate Manor
Thank you for your lovely review. We are delighted to hear how happy you are at Dungate Manor. We are especially pleased to hear your kind words about Gabby, who will be thrilled to receive your feedback.
Thank you for taking the time to share your experience with us. Your feedback means a great deal to the whole team.
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Review of Weald Hall Care Home from Kellie H (Granddaughter of Resident) published on 29 October 2026 Submitted via Postal Review Card•
Overall Experience
My Grandad has been with Weald Hall for 3 1/2 years and has always been well cared for, and treated with kindess. The staff know him so well and cater to his needs. The home is well maintained and has great facilities.
Wouldn't want my grandad anywhere else.
My Grandad has been with Weald Hall for 3 1/2 years and has always been well cared for, and treated with kindess. The staff know him so well and cater to his needs. The home is well maintained and has great facilities.
Wouldn't want my grandad anywhere else.
↩Reply from Rachel Pawley, Marketing Coordinator at Weald Hall Care Home
Thank you for leaving a review. We are delighted to hear that your Grandad has been happy at Weald Hall for the past 3 years and that you feel he is well cared for and treated with kindness by our team.
It means so much to know that our staff have taken the time to get to know him as an...
Thank you for leaving a review. We are delighted to hear that your Grandad has been happy at Weald Hall for the past 3 years and that you feel he is well cared for and treated with kindness by our team.
It means so much to know that our staff have taken the time to get to know him as an individual and are able to support his needs so well. Your kind words will be shared with the whole team. Thank you for your trust and support.
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Review of Weald Hall Care Home from Sonia M (Partner of Resident) published on 29 October 2026 Submitted via Postal Review Card•
Overall Experience
Michael has settled very well here in this home, he sometimes breaks down & crys, but he sometimes feels very lonely here! But he is fine other than that! He likes it when everybody is smiling and happy around him. Once again a big thank you too all the staff & hardworkers! Thank you from myself &...
Michael has settled very well here in this home, he sometimes breaks down & crys, but he sometimes feels very lonely here! But he is fine other than that! He likes it when everybody is smiling and happy around him. Once again a big thank you too all the staff & hardworkers! Thank you from myself & Micheal xxxx
↩Reply from Kate Wyatt, Head of Marketing at Weald Hall Care Home
Thank you for your lovely review. We are delighted to hear that Michael has settled well into life at Weald Hall and that he enjoys the warm and positive atmosphere around him. We understand that moving into a care home can be a significant adjustment, and our team is always here to offer support...
Thank you for your lovely review. We are delighted to hear that Michael has settled well into life at Weald Hall and that he enjoys the warm and positive atmosphere around him. We understand that moving into a care home can be a significant adjustment, and our team is always here to offer support and reassurance whenever he needs it.
Thank you again for taking the time to leave your review. We look forward to continuing to support Michael and helping him feel at home.
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Review of Kingfishers Care Home from S W (Daughter of Resident) published on 29 October 2026 Submitted via Website•
Overall Experience
My mother is very happy at the home and been there for two years now and the staff are all very caring, attentive and kind to Mum. They regularly play games and entertained which for me is very important to keep her mind active.
My mother is very happy at the home and been there for two years now and the staff are all very caring, attentive and kind to Mum. They regularly play games and entertained which for me is very important to keep her mind active.
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Review of Kingfishers Care Home from Alison B (Daughter of Resident) published on 29 October 2026 Submitted via Website•
Overall Experience
My mother has been living at Kingfishers for over a year now. I make regular weekly visits to see her, every time I arrive, I am welcomed as though I was one of the family. My mother is nearly always in the main room and is joining in with one of the many activities which is provided by the...
My mother has been living at Kingfishers for over a year now. I make regular weekly visits to see her, every time I arrive, I am welcomed as though I was one of the family. My mother is nearly always in the main room and is joining in with one of the many activities which is provided by the amazing activity team. Although her dementia can be challenging for her, she is included in all the fun. I know that she is extremely well looked after, every member of staff without exception, is kind and caring and really wants to do their very best for her. There are so many special events organised by the home which we as family are invited to attend. We have all had some lovely times sharing in the fun, and these are remembered with great affection. The manager Roxana is truly outstanding, nothing is too much bother and it is clear that she is passionate about the residents, home and staff.
It would be very hard, if not impossible for me to find anywhere better for my fabulous mum. X
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Review of Weald Hall Care Home from Barry O (Son of Resident) published on 27 October 2026 Submitted via Postal Review Card•
Overall Experience
I visited with my sister looking to relocate my mum from Norfolk to be closer to family. Greeted by Danielle + Tash. Made to feel very welcome. I am struck by how happy the residents ere, also impressed by staff interaction. Mum moved recently and she has been very happy + content despite the...
I visited with my sister looking to relocate my mum from Norfolk to be closer to family. Greeted by Danielle + Tash. Made to feel very welcome. I am struck by how happy the residents ere, also impressed by staff interaction. Mum moved recently and she has been very happy + content despite the upheaval.
↩Reply from Rachel Pawley, Marketing Coordinator at Weald Hall Care Home
Thank you for taking the time to share your experience. We are delighted that you and your sister received such a warm welcome from Danielle and Tash during your visit.
We are very pleased to hear that your mum has settled in well and is feeling happy and content despite the upheaval of relocating from Norfolk. Thank you for trusting us with her care.
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Review of Kingfishers Care Home from S H (Niece of Resident) published on 27 October 2026 Submitted via Postal Review Card•
Overall Experience
Staff are Wonderfull Very Caring and helpfull to my 2 Auntie's
The place is Very Clean and my Auntie enjoys the Activities
Staff are Wonderfull Very Caring and helpfull to my 2 Auntie's
The place is Very Clean and my Auntie enjoys the Activities
↩Reply from Kate Wyatt, Marketing Manager at Kingfishers Care Home
Thank you for taking the time to write a review and we are pleased to hear that you have found our staff to be very caring and helpful. We are also so happy to hear that your Auntie enjoys the activities that take place at Kingfishers.
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Review of Rosebank Care Home from Julia K (Daughter of Resident) published on 27 October 2026 Submitted via Postal Review Card•
Overall Experience
My experiance of Rosebank and the staff has been absolutly fantastic.
The whole experience of Dad going into care was overwhelming but was made so much easier by Louise she made the transition so easy for both Dad and Me. Care excellent staff excellent Couldn't have asked for more.
My experiance of Rosebank and the staff has been absolutly fantastic.
The whole experience of Dad going into care was overwhelming but was made so much easier by Louise she made the transition so easy for both Dad and Me. Care excellent staff excellent Couldn't have asked for more.
↩Reply from Kate Wyatt, Marketing Manager at Rosebank Care Home
Thank you for your kind review. We are delighted to hear that your experience of Rosebank has been so positive. We understand that moving a loved one into care can feel overwhelming, so it is wonderful to know that Louise was able to provide the support and reassurance needed to make the transition...
Thank you for your kind review. We are delighted to hear that your experience of Rosebank has been so positive. We understand that moving a loved one into care can feel overwhelming, so it is wonderful to know that Louise was able to provide the support and reassurance needed to make the transition as smooth as possible for both you and your dad.
Your comments about the excellent care and dedication of our team mean a great deal to us. We are committed to providing a warm, caring environment where residents feel safe, happy, and well supported. Thank you for taking the time to share your experience.
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Review of Kingfishers Care Home from David H (Son of Resident) published on 23 October 2026 Submitted via Website•
Overall Experience
The staff are exceptionally kind, patient, and attentive. They don't just provide medical and physical care; they genuinely treat residents like family.
The atmosphere is warm and welcoming, the facilities are always spotlessly clean, and the food menu is varied and excellent. Communication with...
The staff are exceptionally kind, patient, and attentive. They don't just provide medical and physical care; they genuinely treat residents like family.
The atmosphere is warm and welcoming, the facilities are always spotlessly clean, and the food menu is varied and excellent. Communication with our family has been flawless, keeping us updated on every detail. We are incredibly grateful to the entire team for giving our mother such a safe, dignified, and happy place to live. Highly recommended!
↩Reply from Rachel Pawley, Marketing Coordinator at Kingfishers Care Home
Thank you for taking the time to share such wonderful feedback about your experience at Kingfishers. We are delighted to hear that your mother feels safe, happy and well cared for, and that our team has made such a positive impression on your family. We are also pleased that you appreciate the...
Thank you for taking the time to share such wonderful feedback about your experience at Kingfishers. We are delighted to hear that your mother feels safe, happy and well cared for, and that our team has made such a positive impression on your family. We are also pleased that you appreciate the welcoming atmosphere of our home, the high standards maintained throughout our facilities, and the varied dining options available to residents. Creating a comfortable and enjoyable environment where residents can thrive is something we are very proud of. Thank you as well for recognising the importance of communication. Keeping families informed and involved is a key part of the care we provide, and we are delighted that you have felt supported and updated every step of the way. Your recommendation is greatly appreciated. We will be sure to share your lovely comments with the entire team.
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Review of Kingfishers Care Home from Sally P (Daughter of Resident) published on 23 October 2026 Submitted via Website•
Overall Experience
As soon as you walk in you will feel at home and now it is my mum's home where both she and I feel part of a family. The staff, of course, offer their excellent skills but it's more than that. The staff love the residents and they care about their work. It can be put simply - kindness. Each...
As soon as you walk in you will feel at home and now it is my mum's home where both she and I feel part of a family. The staff, of course, offer their excellent skills but it's more than that. The staff love the residents and they care about their work. It can be put simply - kindness. Each resident is an individual with specific needs. There is no 'one size fits all' here. I go most days and I see how the staff quietly, efficiently and effectively offer their kindness every day. And that's for all the tasks from one to one feeding to playing and entertaining to preparing meals, cleaning clothes and rooms to cutting hair or polishing nails to listening and gently carrying to administering medication or involving the doctor to planning dancing and singing and sparkles.
Best decision I ever made for my mum.
↩Reply from Kate Wyatt, Head of Marketing at Kingfishers Care Home
Thank you for your heartfelt review and for sharing your experience with Kingfishers. Your kind words mean so much to our entire team. We are delighted to hear that both you and your mum feel at home with us and part of the Kingfishers family. It is especially rewarding to hear your recognition of...
Thank you for your heartfelt review and for sharing your experience with Kingfishers. Your kind words mean so much to our entire team. We are delighted to hear that both you and your mum feel at home with us and part of the Kingfishers family. It is especially rewarding to hear your recognition of the dedication and kindness shown by our team. Thank you for placing your trust in us and allowing us to care for your mum. Knowing that you feel moving her to Kingfishers was the best decision you could have made is a wonderful compliment and one that we are incredibly proud of.
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Review of Kingfishers Care Home from Tony O (Son of Resident) published on 23 October 2026 Submitted via Postal Review Card•
Overall Experience
We chose Kingfishers, Bourne End for my mother to have respite care following several falls in her home and 4 weeks of hospitalisation, from recommendations, proximity, meeting with staff and seeing the home for myself. My siblings and I have been delighted in our choice, and Roxanna, Wendy and...
We chose Kingfishers, Bourne End for my mother to have respite care following several falls in her home and 4 weeks of hospitalisation, from recommendations, proximity, meeting with staff and seeing the home for myself. My siblings and I have been delighted in our choice, and Roxanna, Wendy and the team have all been extremely professional, and lovely also. My mother has made excellent progress since coming into the home and hopes to return to her own house next week.
↩Reply from Kate Wyatt, Head of Marketing at Kingfishers Care Home
Thank you for taking the time to share your experience with Kingfishers. We are delighted that you chose our home to support your mother during her recovery following her hospital stay and that our team has been able to make such a positive difference. It is wonderful to hear that your decision was...
Thank you for taking the time to share your experience with Kingfishers. We are delighted that you chose our home to support your mother during her recovery following her hospital stay and that our team has been able to make such a positive difference. It is wonderful to hear that your decision was guided by recommendations, your visit to the home, and the conversations you had with our team, and that your family has been pleased with the care provided. It is great to hear that your mother has made such excellent progress during her respite stay with us. Thank you for trusting us with your mother's care and for sharing your positive feedback.
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Review of Kingfishers Care Home from Andy W (Son of Resident) published on 23 October 2026 Submitted via Website•
Overall Experience
We've recently moved my Mum into Kingfishers, and I couldn't be happier with the care she's receiving so far. The staff are warm, welcoming, friendly and professional, and they strike just the right balance between providing attentive care and encouraging residents to maintain their independence....
We've recently moved my Mum into Kingfishers, and I couldn't be happier with the care she's receiving so far. The staff are warm, welcoming, friendly and professional, and they strike just the right balance between providing attentive care and encouraging residents to maintain their independence. They do a great job of encouraging everyone to keep mobile, mix with other residents and enjoy socialising. Mum has already made new friends, and seeing her smiling, laughing and joking again has been a real reassurance for our family. The difference compared with her previous care home has been remarkable, and we feel much more at ease knowing she's in such caring hands.
A big thank you to Roxana and the whole team. We really appreciate everything you're doing for Mum. Keep up the fantastic work!
↩Reply from Kate Wyatt, Head of Marketing at Kingfishers Care Home
Thank you for sharing your lovely feedback about our Kingfishers Care Home. We are delighted to hear that your mum has settled so well into life at Kingfishers and that your family feels reassured by the care and support she is receiving. Knowing that she is enjoying the company of other residents,...
Thank you for sharing your lovely feedback about our Kingfishers Care Home. We are delighted to hear that your mum has settled so well into life at Kingfishers and that your family feels reassured by the care and support she is receiving. Knowing that she is enjoying the company of other residents, making new friendships, and smiling again is exactly what we strive for. Thank you also for your special mention of Roxana and the team. Your appreciation means a great deal to us and will be shared with everyone involved in your mum's care.
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Review of Kingfishers Care Home from Katy W (Daughter-in-law of Resident) published on 23 October 2026 Submitted via Website•
Overall Experience
We are so pleased with the care and support my mother-in-law receives at Kingfishers. The friendly staff and beautiful, characterful building create a warm, homely atmosphere that feels like a real home. The care is attentive, compassionate and dignified, with thoughtful personal touches such as...
We are so pleased with the care and support my mother-in-law receives at Kingfishers. The friendly staff and beautiful, characterful building create a warm, homely atmosphere that feels like a real home. The care is attentive, compassionate and dignified, with thoughtful personal touches such as having residents' hair and nails cared for. These details make a real difference to their comfort and wellbeing. When my mother-in-law recently experienced a frightening choking incident, the staff responded professionally and cared for her exceptionally well, giving us great reassurance. Their kindness and dedication make us confident she is in safe hands. We would wholeheartedly recommend Kingfishers to any family seeking compassionate, high-quality nursing care for their loved one.
↩Reply from Kate Wyatt, Head of Marketing at Kingfishers Care Home
Thank you for sharing your wonderful feedback about Kingfishers. We are delighted to hear that your mother-in-law is receiving the care and support she deserves and that you feel confident in the service we provide. It is especially rewarding to know that the warm atmosphere of our home, along with...
Thank you for sharing your wonderful feedback about Kingfishers. We are delighted to hear that your mother-in-law is receiving the care and support she deserves and that you feel confident in the service we provide. It is especially rewarding to know that the warm atmosphere of our home, along with the dedication of our team, has helped create a comfortable and welcoming environment for her. We are also grateful for your kind words regarding the way our team responded during your mother-in-law's recent choking incident. Situations like these can be very distressing for everyone involved, and we are pleased that our staff were able to act quickly, professionally and compassionately, providing reassurance and support. Thank you for trusting us with your mother-in-law's care and for recommending Kingfishers to other families seeking high-quality nursing care.
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Review of Kingfishers Care Home from Peter v (Son of Resident) published on 23 October 2026 Submitted via Website•
Overall Experience
Dad had a very happy last year in Kingsfishers. He thought it was too early for him to go into a care home, but mum needed to go, so they moved in together, separated by a corridor. We set his room up so he felt a little independent still whilst sitting with mum in the day time. In his last days,...
Dad had a very happy last year in Kingsfishers. He thought it was too early for him to go into a care home, but mum needed to go, so they moved in together, separated by a corridor. We set his room up so he felt a little independent still whilst sitting with mum in the day time. In his last days, following a hospital visit, where we told he had hours to live Kingfisher's were happy for dad to return to the home despite his rapid decline and associated extra needs. I remember returning to Kingsfishers at 2am and dad was welcomed buy 6 care staff all who knew him well, winching him from ambulance stretcher to wheelchair and up to his bed. He was struggling like crazy but I know for sure he was delighted to be back. As a nursing home, they are able to deal with heightened care needs, which is helpful, and prevents you having to move a loved one if their condition deteriorates. Mum remains in the home and is well looked after. Staff have been great with mum and dad - and us visitors!
↩Reply from Kate Wyatt, Head of Marketing at Kingfishers Care Home
Thank you for taking the time to share such a heartfelt review. It means so much to our team to hear about your family's experience at our Kingfishers Care Home. It is lovely to hear your recognition to the dedication of our staff. Your comments regarding the warm welcome, the nursing care...
Thank you for taking the time to share such a heartfelt review. It means so much to our team to hear about your family's experience at our Kingfishers Care Home. It is lovely to hear your recognition to the dedication of our staff. Your comments regarding the warm welcome, the nursing care provided, and the support shown to your family are greatly appreciated and will be shared with the team. We understand that moving into a care home can be a significant adjustment, and we are pleased that we were able to support both your mum and dad in a way that helped them to remain close to one another. It is a privilege to continue caring for your mum, and we are delighted to hear that she remains happy and well looked after. Thank you again for your kind recommendation and for entrusting us with the care of both your parents.
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Review of Weald Hall Care Home from Amy D (Daughter of Resident) published on 22 October 2026 Submitted via Website•
Overall Experience
We looked around every local care home and had ruled them all out. We found Weald Hall and went for a look round. We were greeted by smiling happy carers and residents.
We met Danielle the home Manager, she showed us all the facilities, activities and care Mum would be receiving and answered...
We looked around every local care home and had ruled them all out. We found Weald Hall and went for a look round. We were greeted by smiling happy carers and residents.
We met Danielle the home Manager, she showed us all the facilities, activities and care Mum would be receiving and answered every question and worry we had. Mum has been really happy living there and been made to feel at home. All of the staff, with no exception are truly amazing and as a family we would be lost without them. Nothing is too much trouble. Mums care from the very basic of needs to a full health crisis has been outstanding, they have all gone above and beyond to care not just for Mum but for us as a family and took control of situations we had no idea how to deal with. You are had to feel like part of a big family. Mum is quite tricky to deal with sometimes but they always treat her with care, dignity and respect, I cannot recommend Weald Hall highly enough, they are truly exceptional in every way.
↩Reply from Kate Wyatt, Head of Marketing at Weald Hall Care Home
Thank you so much for taking the time to share such a wonderful and heartfelt review of Weald Hall Care Home.
It is lovely to hear how happy and settled your mum is and that you and your family have felt welcomed, reassured and supported from the very beginning.
Your kind words about Danielle...
Thank you so much for taking the time to share such a wonderful and heartfelt review of Weald Hall Care Home.
It is lovely to hear how happy and settled your mum is and that you and your family have felt welcomed, reassured and supported from the very beginning.
Your kind words about Danielle and the entire team mean so much to us. We are incredibly proud of the compassion, dedication and personalised care they provide each day, ensuring that every resident is treated with dignity, kindness and respect.
Knowing that our team has been there to support not only your mum but your whole family, particularly during challenging times, is especially rewarding.
Thank you for placing your trust in us and for being part of our Weald Hall family. We will be delighted to share your lovely feedback with Danielle and the team.
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Frequently Asked Questions about Premium Care Group
Costs for care homes owned by Premium Care Group
Average costs per week for care homes owned by Premium Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Premium Care Group, based on 10 out of 10 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,400
Residential Dementia Care
£1,400
Nursing Care
£1,400
Nursing Dementia Care
£1,400
All Care Types
£1,400
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
Average costs per week for care homes owned by Premium Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Premium Care Group, based on 10 out of 10 settings.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Premium Care Group own?
Premium Care Group own 10 Care Homes.
Which Premium Care Group Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Premium Care Group to verify any information. View our terms and conditions. Premium Care Group has an Enhanced Service -what an Enhanced Service includes.