Care Homes Owned by Premium Care Group in Essex

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Premium Care Group in Essex

Only the locations & reviews in Essex for Premium Care Group are showing below.

View the details of all 10 locations (with 723 reviews) owned by Premium Care Group

Premium Care Group Locations in Essex (3)

3 Care Homes owned by Premium Care Group in Essex
Ardtully Retirement Residence

Station Lane, Ingatestone CM4 0BL 

9.9 90 reviews
"Moving out of my family home of fifty years was a very daunting situation. However, I did not have to worry. All the staff are cheerful and…"   Read all 90 reviews
Location Type Care Home

Ardtully Retirement Residence is a charming care home located in the picturesque town of Ingatestone. With a capacity of 22 beds, this residence caters to individuals over the age of 65, providing a warm and welcoming environment for residents to call… Read more about Ardtully Retirement Residence

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • 26 Rooms from £1,800 / week
Weald Hall Care Home

Weald Hall Lane, Thornwood, Epping CM16 6ND 

9.9 75 reviews
"We always find staff friendly and approachable when we need help or assistance with our aunt who lives in Weald Hall. We're kept well…"   Read all 75 reviews
Location Type Care Home

Weald Hall Care Home in Epping is a beautifully renovated home that offers a picturesque view of North Weald Airfield. The care home is known for its bustling social calendar, providing residents aged 65 and above with a variety of engaging activities… Read more about Weald Hall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 39 Rooms from £2,200 / week
Old Shenfield Place

2 Hall Lane, Shenfield, Brentwood CM15 9AB 

9.9 63 reviews
"Staff and manager are very welcoming. I do not have to make an appointment to visit, I just turn up. The premises are clean and well kept.…"   Read all 63 reviews
Location Type Care Home

Old Shenfield Place is a lovingly renovated seventeenth-century building situated close to local amenities and public transport. Registered for thirty-one older people, the home is equipped to support effective care packages that suit personal needs… Read more about Old Shenfield Place

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 31 Rooms from £1,700 / week

Premium Care Group Reviews in Essex (228)

9.8

Premium Care Group has a Group Review Score of 9.8 (9.849) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Premium Care Group must have a Review Score.

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Review of

Old Shenfield Place

from P S (Daughter of Resident) published on 18 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and manager are very welcoming. I do not have to make an appointment to visit, I just turn up. The premises are clean and well kept. A nice environment to live in. A beautiful garden. A dedicated activity coordinator to keep the residents busy. A very good home.
Reply from Kate Wyatt, Administrator at Old Shenfield Place

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you feel welcomed by our staff and manager, and that you appreciate the open visiting policy, we believe it's important for families and friends to feel comfortable and connected.It's wonderful to know you've noticed the cleanliness of the home, the beauty of the garden, and the engaging environment our dedicated lifestyle team works hard to create. Your comments truly mean a lot to us and reflect the care and commitment our team puts in every day

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Review of

Old Shenfield Place

from Jackie D (Daughter of Resident) published on 10 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What lovely, lovely people. So kind and so patient! Always cheerful and always offers a cuppa tea! Nothing is too much trouble, always helpful. My mum was here and I was so happy she was there, as was she.
Reply from Kate Wyatt, Administrator at Old Shenfield Place

Thank you for taking the time to share such kind and thoughtful feedback. We are truly pleased to hear that both you and your mother felt so positively about the care provided. Our team is committed to offering compassionate, respectful, and person-centred support, and it is encouraging to know that this was reflected in your experience. Your comments are greatly appreciated and will be shared with the team.

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Review of

Ardtully Retirement Residence

from Michael T (Brother-in-law of Resident) assisted by family/friend published on 21 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to visit my sister-in-law. As soon as we came through the door, we were made very welcome by two members of staff. We were shown to a cozy, snug area, and my sister-in-law was brought to join us, and we were all given a hot drink and biscuits. We stayed chatting to her until it was her dinner
time. She was better than we expected and seemed very content.
Reply from Alison Gillespie, Administrator at Ardtully Retirement Residence

Thank you for taking time to share your experience of your first visit. We welcome visitors any time, and the kettle is always on. We have amazing hard working staff and it lovely to hear you received a warm reception.

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Review of

Ardtully Retirement Residence

from William T (Resident) published on 21 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moving out of my family home of fifty years was a very daunting situation. However, I did not have to worry. All the staff are cheerful and happy to accommodate any of my wishes. It's not like home, but it comes a very close second.
Reply from Alison Gillespie, Administrator at Ardtully Retirement Residence

We are so grateful for you wonderful comments. It is heart warming to hear how happy you are with us all at Ardtully. We value your company and love that you will join in with whatever happening in the home, even helping with watering the garden.

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Review of

Old Shenfield Place

from R T (Friend of Resident) published on 6 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The place was excellent.
Reply from Alice Ledwith, Customer Relations Manager at Old Shenfield Place

Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a great experience with Old Shenfield Place Care Home. Our team works hard to provide a safe, caring, and welcoming environment for all our residents, and it's wonderful to know that this has made a difference. Your support means a lot to us!

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Review of

Old Shenfield Place

from Remigio M (Friend of Resident) published on 1 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Been surprised for the staff their very excellent to look and care for the patient. Keep going and good luck.
Reply from Kate Wyatt, Administrator at Old Shenfield Place

Thank you so much for your kind words and positive feedback. We're delighted to hear that you've been impressed with our team and the care we provide. Your encouragement means a lot to us, we'll be sure to share your lovely message with the staff. Thanks again, and we look forward to continuing to provide the best care possible.

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Review of

Weald Hall Care Home

from Olga S (Niece of Resident) published on 18 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We always find staff friendly and approachable when we need help or assistance with our aunt who lives in Weald Hall. We're kept well informed and feel that our aunt is well cared for even under the difficult circumstances caused by her dementia.
Reply from Kate Wyatt, Administrator at Weald Hall Care Home

Thank you so much for your kind words and thoughtful feedback. We're truly grateful that you took the time to share your experience. It's always our aim to provide compassionate, person-centred care, especially for residents living with dementia, and we're so pleased to hear that you feel supported and well informed. Your comments mean a great deal to our team, and we'll be sure to share them with everyone at Weald Hall.

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Review of

Weald Hall Care Home

from Josie B (Sister-in-law of Resident) published on 14 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find 'all' the staff very helpful to my sister-in-law and motice they have the same care to all residents I come in contact with.
The home is very safe, when I visit my sister-in-law I am always let in and out by staff only. When I visit the home there's always some activity with residents in the
main room in the morning. My sister-in-laws room and home is extremely clean. The home seems to be very well run and my sister-in-law is very happy there.
Reply from Kate Wyatt, Administrator at Weald Hall Care Home

Thank you so much for your kind and thoughtful feedback. We're delighted to hear that your sister-in-law is happy here and that you've had such positive experiences during your visits.It's wonderful to know that you've noticed the care and attention our team gives to all residents, we truly strive to make everyone feel safe, supported, and engaged. Cleanliness, security, and daily activities are all important parts of creating a warm and welcoming home, and we're so pleased that these stood out to you.Your comments mean a great deal to our team, and we'll be sure to pass them on. Thank you again for taking the time to share your experience.

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Review of

Old Shenfield Place

from Sen L (Friend of Resident) published on 10 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great community.
Everyone is professional, friendly, caring.
Lovely place.
Reply from Kate Wyatt, Administrator at Old Shenfield Place

Thank you so much for your kind words. We're delighted to hear that you've had such a positive experience with our community. Our team takes great pride in creating a warm, professional, and caring environment for everyone, and it's wonderful to know that this is reflected in your visits. Your feedback means a lot to us.

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Review of

Old Shenfield Place

from Nick R (Son of Resident) published on 9 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
No more words needed.
Reply from Kate Wyatt, Administrator at Old Shenfield Place

Thank you for your wonderful feedback. We're thrilled to hear you think so highly of Old Shenfield Place. Thank you for taking the time to leave us this review.

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Review of

Ardtully Retirement Residence

from Elaine W (Friend of Resident) published on 8 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend about once a month and I'm always greeted with a smile and an offer of a cuppa. This is a convivial and lovely home where all the staff smile and our attentive not only to their inmates' needs but their visitors. 10 out of 10.
Reply from Kate Wyatt, Administrator at Ardtully Retirement Residence

Thank you so much for your kind words and lovely review. We're delighted to hear that you feel welcomed and comfortable when visiting your friend. Creating a warm, friendly atmosphere for both our residents and their visitors is very important to us, and it's wonderful to know that this shines through.Your kind feedback means a great deal to the whole team, and we truly appreciate you taking the time to share it. We look forward to welcoming you again soon, the kettle will be on.

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Review of

Old Shenfield Place

from Reuben P (Grandson of Resident) published on 7 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, great to have the children inn on fridays.
Reply from Kate Wyatt, Administrator at Old Shenfield Place

Thank you for your lovely review. We're so pleased to hear that your experience with our friendly team has been a positive one. Providing a warm and welcoming atmosphere is at the heart of what we do. We're especially glad to know your grandparent enjoys the children's visits on Fridays, those moments of connection across generations bring such joy to our residents. Your support means a great deal to all of us at Old Shenfield Place.

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Review of

Weald Hall Care Home

from S G (Wife of Resident) published on 7 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very satisfied with the care provided at Weald Hall. The staff are dedicated, kind and professional. The atmosphere is friendly and lively, and a selection of activities is provided for those who want to take part. The food supplied is also good.
Reply from Kate Wyatt, Administrator at Weald Hall Care Home

Thank you so much for sharing your kind and positive feedback. We're delighted to hear that you are very satisfied with the care your loved one is receiving at Weald Hall. Our dedicated team strives to provide a kind, professional, and friendly environment where residents feel comfortable and engaged.It's wonderful to know that the atmosphere, activities, and food have all contributed positively to your experience. Your reassurance means a lot to us as we continue to provide the best care possible.Please don't hesitate to reach out if there's anything more we can do to support you and your family.

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Review of

Ardtully Retirement Residence

from Sue S (Sister of Resident) published on 2 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was very well looked after as soon as she arrived and joined in with all the activities. Her mobility improved tremendously and she was very happy - talking to the other residents and holding hands with one of her new friends.
I would definitely recommend the care home. My sister was a
resident for 2 weeks.
Reply from Kate Wyatt, Administrator at Ardtully Retirement Residence

Thank you so much for your kind words and for taking the time to share your sister's experience with us. We're delighted to hear that she felt welcomed, enjoyed the activities, and formed meaningful connections during her stay. It's especially lovely to know her mobility improved and that she was happy and engaged, that's exactly what we aim for.Your recommendation means a great deal to the team. It was a pleasure to care for your sister, even for a short time, and we wish her all the very best.

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Review of

Old Shenfield Place

from Ellen P (Friend of Resident) published on 30 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have known our friend for a long time, we have been coming to this home for sometime, we have been very welcome and impressed with his care and the excellent attitude of the staff. His health has improved, when he came here he was very thin and and since he has improved in that he has put on weight.
Reply from Kate Wyatt, Administrator at Old Shenfield Place

Thank you so much for taking the time to share your experience. We're truly grateful for your kind words and continued support. It's wonderful to hear that your friend has shown such positive improvement since joining us, both in health and wellbeing. Our team is dedicated to providing high-quality, compassionate care, and we're so pleased that this has been reflected in your visits. We look forward to continuing to support your friend and welcoming you whenever you visit.

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Review of

Old Shenfield Place

from M H (Friend of Resident) published on 30 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely good. Staff lovely and friendly. Home and gardens beautiful.
Reply from Kate Wyatt, Administrator at Old Shenfield Place

Thank you for your lovely review. We're so pleased to hear that you had such a positive experience with us. Our team takes great pride in creating a warm, welcoming environment, and it's wonderful to know you found both our staff and surroundings so beautiful. Your kind words mean a great deal to us.

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Review of

Weald Hall Care Home

from D B (Granddaughter of Resident) published on 26 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Nan been in home since 22 December and I can honestly see such an improvement in herself. Staff are very kind and a lot of activities are done with the residents. Would definitely recommend to anyone
Reply from Kate Wyatt, Administrator at Weald Hall Care Home

Thank you so much for your kind words and for taking the time to leave a review. We're delighted to hear that your Nan has settled in well since December and that you've noticed such a positive change in her. Our team takes great pride in creating a caring and stimulating environment, and it means a lot to know their efforts are appreciated. Your recommendation truly means the world to us. Thank you.

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Review of

Ardtully Retirement Residence

from D M (Wife of Resident) published on 26 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, always smiling, attentive to both residents and visitors. Good care. 10/10 to the staff for their kindness. However, your care home is expensive compared to others!
Reply from Kate Wyatt, Administrator at Ardtully Retirement Residence

Thank you so much for your kind feedback and generous words about our team, we're thrilled to hear that you've found our staff to be friendly, attentive, and caring. It's always our priority to provide the highest standard of care and create a welcoming environment for both residents and their loved ones.We do understand your concern regarding cost. Our fees reflect the quality of care, facilities, and range of activities we offer, but we always aim to provide value and transparency. We truly appreciate your honest feedback, thank you.

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Review of

Old Shenfield Place

from R F (Friend of Resident) published on 26 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and accommodating visits are easy and relaxed.
Reply from Kate Wyatt, Administrator at Old Shenfield Place

Thank you for your lovely feedback. We're so pleased to hear that you've found our team helpful and that visiting feels easy and relaxed. Creating a welcoming atmosphere for both residents and their loved ones is very important to us, and it's great to know this is coming through. Your kind words mean a lot to the whole team. Thank you.

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Review of

Ardtully Retirement Residence

from Lisa P (Daughter of Resident) published on 18 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had a second stay in respite at Ardtully and again I cannot praise the staff enough. I would always recommend this facility to anyone.
Reply from Kate Wyatt, Administrator at Ardtully Retirement Residence

Thank you so much for your kind words and continued trust in Ardtully. We're delighted to hear that your father's second respite stay was a positive experience, and it truly means a lot to the whole team to be recommended so highly. We'll be sure to pass on your praise to the staff, they'll be thrilled to know their care made such a difference. Please don't hesitate to reach out if there's ever anything we can do to support you or your family further.

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