Care Homes Owned by Premium Care Group in Buckinghamshire

A wonderfully caring environment being provided to a relatively small number of residents. Hugely experienced medically trained staff with high levels of empathy and understanding. Nothing is too much trouble attitude to both residents and family members. Plenty of friendly staff working at all times.

Very pleased my wife is treated with dignity by all staff

We visited this home and immediately knew it was perfect for Mum, and from the day she arrived she has been happy. The rooms are light and airy, very comfortable and feel like home rather than 'a care home'. We feel that all Mum's needs were taken into consideration from day one and before, with a home visit to ensure that her needs would be met. The care team at Austenwood are wonderful, including administive staff, the chef (the food is very good!) cleaning team, care team, activity team and maintenance. Nothing is too much trouble and everything is done with a smile. The activity schedule is full and varied and clearly a lot of fun for all, residents, staff and visitors alike. I would go as far as to say Mum is happier than she has been for some time and it has given us so much relief and pleasure to witness. Thank you everyone, please keep up the wonderful work.

A massive thank you to every single member of staff at Austenwood who made mum's (respite) stay so very special and for making her feel so welcome. From my initial contact with yourselves to meeting with you all, you have made a stressful situation so much easier and for that I thank you.

It is clear that Austenwood is a wonderful place to live and all the residents seem truly happy to be there. The rooms and facilities were great, the food superb, and the place was spotless. Mum enjoyed all the social activities including events, days out, sports, quizzes and so much more. All the staff were genuinely happy in their work and treated mum with kindness, care and respect.

Mum wants to return very soon and I will have no hesitation in using Austenwood again.

Kingfishers care home is such a special and often times magical place for my mother to be! Yesterday she told me how lucky she is to be sitting in the wonderful garden and how well looked after she feels! (My mum can be very cynical believe me!). It's not just the house itself with plenty of space and yet a cosy atmosphere; or the food which is home made and plentiful; or many parties with dancing fun .. it is by far the staff who make Kingfishers the best place to be. Always smiling and helpful, the staff work together to make sure every resident has what they need. They are the energy of the home creating a caring fun atmosphere every day! Yesterday, Nadia was wearing over size hoop trousers and residents were exercising hand to eye coordination by throwing bean bags in! The laughter was infectious! I love being with mum at Kingfishers it's a home from home.

A wonderful day at kingfishers summer party the entertainment was amazing all residents were having fun singing and dancing and all staff and management joined in.A delicious cold buffet was put on for all residents and their families the room was decorated with beautiful fresh flowers on each table and an archway of coloured balloons that made the finishing touches.on this day it was also our wedding anniversary of 45, years and to our suprise we was presented with the most beautiful chocolate and strawberry cake a bouquet of fresh flowers and card we were overwhelmed this brought back wonderful memories our wedding day 45 years ago Roxanne and the staff arranged this suprise they wanted us to celebrate our 45th anniversary they are all so kind and thoughtful and they made sure me and my husband had the most perfect day . Thankyou kingfishers.

Kingfishers has improved greatly since the present manager joined. She is very approachable and encourages relatives to approach her if we're not happy with something. The staff work very hard caring for our dad and are proactive with planning activities for the residents. Everyone is very friendly when we visit, which is most days! Most importantly, our dad is happy.

Nice room and plenty of activity

Thankyou Kingfishers too for the love and compassion you showed towards me and my family. I could not have chosen a better place to care for my husband when I could no longer do it.

Overall, we are very happy with Kingfishers Care Home.

I wish we were given information about my mother's health instead of having to ask for it.

My mother has been a resident at Kingfishers since 2018. Having now passed her 100th birthday she continues to be cared and looked after with care and compassion by all the staff. She still continues to join in activities where she can and has always been happy at the home

Highly recommend this care home.

Staff are lovely and friendly, but don't expect them to clean patients teeth though, really bad in that department. Otherwise pleased and satisfied, room nice and airy. Patirntfeedback from nursing staff is also lacking.

My father only resided in Austenwood Care Home for a month before passing away. During his time there he was very well cared for by all the staff. His health conditions were complex, and the nurses were excellent.

Always very friendly, there is a relaxed welcoming atmosphere everytime I come. The staff are very professional in regards to the care of my grandmother. I feel more at ease knowing that she is safe and looked after.

Everyone at the hone is very kind and caring tastes the residents too

From the very first visit I knew this was the perfect home for my mother. The home is in a beautiful Edwardian building with great character. The lovely welcome we received as we walked through the door made us feel confident that my mother would be happy to stay. The staff are amazing, so friendly and always happy to help. We all feel we belong to one big, happy and caring family.

My father received care at Austenwood that he thoroughly deserved in his final years. Care that we could not have provided at home. The staff were quite simply incredible. They are patient. They have a deep understanding of each resident's needs. They became a part of his family. To see him smile with each one of them brought me so much joy, especially when he often didn't recognise me. The activities, the food, the cleanliness, the care, the professionalism, the warmth. The residents come first. I would recommend Austenwood for respite care through to full nursing care without hesitation. I challenge anyone to find a better care home.

My Dad has been at Kingfishers for 2 years now and is very happy there. He has a great rapport with all the staff and is looked after very well. Also, since the new manager has started the staff seem a lot happier which reflects the general mood of the home and I feel she is doing an excellent job. The activities staff work very hard at giving lots of different activities for the residents to get involved with and the care staff are very kind and caring. Everyone at the home is very welcoming to visitors.