Care Homes Owned by Premium Care Group in Buckinghamshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Premium Care Group in Buckinghamshire

Only the locations & reviews in Buckinghamshire for Premium Care Group are showing below.

View the details of all 10 locations (with 723 reviews) owned by Premium Care Group

Premium Care Group Locations in Buckinghamshire (2)

2 Care Homes owned by Premium Care Group in Buckinghamshire
Austenwood Nursing Home

29 North Park, Chalfont St Peter, Gerrards Cross SL9 8JA 

9.8 109 reviews
"Although my mother was only at Austenwood for a short time, the while experience was excellent. Very friendly, caring and supportive. Our…"   Read all 109 reviews
Location Type Care Home

Austenwood, a beautifully located care home nestled close to the village of Gerrards Cross in the county of Buckinghamshire, offers long and short term residential, respite and convalescent care, with a special interest in helping people with all levels… Read more about Austenwood Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 35 Rooms from £1,600 / week
Kingfishers Care Home

Fieldhead Gardens, Bourne End SL8 5RA 

9.7 72 reviews
"My grandad has been at this care home since the beginning of this year. He had good care when he first moved in, but it could have been…"   Read all 72 reviews
Location Type Care Home

Kingfishers is a beautifully located care home in the scenic town of Bourne End in the county of Buckinghamshire. They offer long and short term residential, respite and convalescent care, with a special interest in helping people with all levels… Read more about Kingfishers Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 35 Rooms from £1,600 / week

Premium Care Group Reviews in Buckinghamshire (181)

9.8

Premium Care Group has a Group Review Score of 9.8 (9.849) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Premium Care Group must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Premium Care Group
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Review of

Kingfishers Care Home

from M N (Friend of Resident) published on 18 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad has been at this care home since the beginning of this year. He had good care when he first moved in, but it could have been better. However, in this last month or so the care has risen to the level of excellence. There have been a number of changes over the last month or so, all for the
better, and you can see how much happier both the staff and residents are.
Reply from Kate Wyatt, Administrator at Kingfishers Care Home

Thank you so much for taking the time to share your thoughts. We're really pleased to hear that your grandad is experiencing the improvements we've been working hard to implement. Over the past month, we've made several positive changes across the home, and it's wonderful to know that both residents and staff are feeling the benefits. Your feedback means a lot to the team, and we remain committed to maintaining this high standard of care and continuing to build on it.

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Review of

Kingfishers Care Home

from M H (Wife of Resident) published on 16 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I continue to be very happy with the care my husband receives at Kingfishers.
He is well cared for and happy. The staff are very caring and always very welcoming. The home has a friendly, family atmosphere as soon as one goes in through the front door.
A recent barbecue was well organised and my
husband made a point of saying how much he had enjoyed it . I enjoyed it too and saw how well the staff coped when the rain fell !! There was clearly a plan in place.
Reply from Kate Wyatt, Administrator at Kingfishers Care Home

Thank you so much for your kind words. We're delighted to hear that your husband is happy and well cared for at Kingfishers, and that you also feel welcomed whenever you visit. Creating a family atmosphere is something our whole team works hard to maintain, so your feedback means a lot to us.We're especially pleased that you both enjoyed the recent barbecue, even with the rain, The team will be so encouraged to know their efforts were appreciated. Thank you again for sharing your experience.

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Review of

Kingfishers Care Home

from John B (Husband of Resident) published on 10 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly welcoming and good atmosphere . Comfortable . Rooms nice . Food good . Staff go out of their way to put people at ease . Games and activities . Trips out . Barbeque and entertainers .All ln all good experience
Reply from Kate Wyatt, Administrator at Kingfishers Care Home

Thank you so much for your kind words and lovely feedback. We're delighted that your wife feels welcomed and comfortable here at Kingfishers. Our team takes great pride in creating a friendly atmosphere and ensuring everyone feels at ease. It's wonderful to hear she enjoys the rooms, food, activities, trips, and special events like barbecues and entertainers. We truly appreciate your trust in us and look forward to continuing to provide a positive and caring experience for her.

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Review of

Kingfishers Care Home

from Jackie N (Friend of Resident) published on 9 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
If anyone is looking for a care home for their loved ones, look no further than Kingfisher House in Bourne End. From the minute you walk in the door, you feel so welcome. My very special friend has been staying there now for over 6 months and I am very happy with the way he is taken care of, but over
the last month the service is exceptional as are the staff. They are always there if you need them and always very supportive of his individual needs. I can't recommend them enough.
Reply from Kate Wyatt, Administrator at Kingfishers Care Home

Thank you so much for your heartfelt and thoughtful review. We are truly touched by your kind words and delighted to hear that you and your special friend feel so welcomed and well supported at Kingfisher House.Our team is dedicated to providing personalised care in a warm, respectful, and compassionate environment, so it means a great deal to know that this is being reflected in your experience. We're especially pleased to hear that you've noticed an exceptional level of service over the past month, your feedback is a wonderful encouragement to our staff.Thank you again for your recommendation. It's our privilege to care for your friend, and we're always here should you need anything.

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Review of

Kingfishers Care Home

from S N (Wife of Resident) published on 9 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always very welcoming and friendly. They care for all their residents with a smile. The staff all always willing to answer any queries and help find a solution. They are very supportive and helpful and nothing is too much trouble. The kitchen and laundry staff are very efficient and cater
for individual needs. The bedroom is always clean and tidy and his personal care is carried out will a friendly attitude. Although my husband is mainly confined to bed the staff will occasionally take him downstairs for lunch and sitting in the garden. Visiting is unrestricted so I can see him to suit my schedule which is a benefit. Knowing my husband is well looked after is a blessing and I can't thank the staff enough for their care.
Reply from Kate Wyatt, Administrator at Kingfishers Care Home

Thank you so much for your kind and thoughtful words. We are truly touched by your feedback and delighted to hear that you feel supported and reassured by the care your husband is receiving.Our team takes great pride in creating a warm, friendly, and person-centred environment for all our residents. It means a great deal to us to know that the staff's efforts, from care to kitchen and housekeeping are making a positive difference to both of you.We're especially glad that the flexibility in visiting and the opportunity for your husband to spend time in the garden bring you comfort. It's our privilege to care for him, and we're always here to support you as well.Thank you again for taking the time to share your experience, it really does mean the world to the whole team.

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Review of

Kingfishers Care Home

from Peggy-Ann M (Daughter of Resident) published on 4 September 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
I have to say how happy I am with the new manager, she is helpful,polite and has some good ideas on how to take Kingfishers forward.
I was very disappointed in the previous manager she was very forceful and hard on the staff which was a shame because the staff are so lovely and caring, one even left
because of her and she was very kind to my mum.
My mum has been at Kingfishers in Bourne End for 3 years and the atmosphere now is very special. Thank you.
Reply from Kate Wyatt, Administrator at Kingfishers Care Home

Thank you so much for your kind and thoughtful review. We're truly pleased to hear how happy you are with the new manager and the positive changes you've noticed at Kingfishers. It's heartening to know that the new leadership is already making a meaningful difference, and we're committed to building on that progress.We also really appreciate your recognition of our dedicated and caring staff , they are at the heart of everything we do. Creating a warm, supportive environment for our residents and their families is our top priority, and we're so glad that this has been your experience.Thank you again for your continued trust over the past three years. It means a great deal to us.

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Review of

Kingfishers Care Home

from Diane C (Wife of Resident) published on 4 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Kingfisher's Nursing Home has recently changed manager and I'm happy to say that previous issues I had have been positively resolved.
My husband has now been receiving the best care since that managerial change and the signs for the future remain optimistic for ongoing improvement.
The staff here
are all very caring and supportive of both my husband and myself and we all have a good understanding and positive relationship.
I would happily recommend Kingfishers Nursing Home to any friends or family who are looking for either long term or respite care for their loved ones as kingfishers provide caregivers that genuinely do care!
Reply from Kate Wyatt, Administrator at Kingfishers Care Home

Thank you so much for your kind and thoughtful feedback. We're delighted to hear that the recent changes have had such a positive impact on your husband's care and your overall experience with us. It means a great deal to the whole team to know that our efforts are making a real difference.We're especially pleased that you feel supported and understood, building strong, trusting relationships with our residents and their families is at the heart of what we do. Your recommendation is truly appreciated, and we remain committed to maintaining and continuously improving the high standard of care your husband receives.

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Review of

Kingfishers Care Home

from S B (Daughter of Resident) published on 2 September 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
Our Dad has been at Kingfishers for two years and is happy. The new Manager is very passionate about making the home special for the residents and we have already seen some positive changes. She is improving their wellbeing by arranging more outings and doing more activities with them, and is reviewing
the menu to make sure they get a good, tasty balanced diet. Dad is very happy with the carers, activity staff and nurses and enjoys having banter with them! They are always very friendly and welcoming when my Sister and I visit, including the lovely receptionist.
Reply from Kate Wyatt, Administrator at Kingfishers Care Home

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your Dad is happy at Kingfishers and that you've noticed the positive changes we're making. Our new Manager and the whole team are committed to creating a home where residents feel valued, engaged, and well cared for, so it's incredibly rewarding to know these efforts are being felt.We're especially pleased to hear your Dad enjoys the company of our carers, activity staff, and nurses .A good bit of banter can go a long way. We'll also pass on your lovely comments to our receptionist, who will be thrilled to be mentioned. Thank you again for taking the time to write this review.

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Review of

Kingfishers Care Home

from D M (Daughter of Resident) published on 2 September 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
My Dad has been at Kingfishers nearly 2 years and is generally very happy. A new manager has started recently who has made a positive change to the atmosphere in the home and all the staff seem much happier. There have also been a few trips out recently which my Dad really enjoyed.
Reply from Kate Wyatt, Administrator at Kingfishers Care Home

Thank you so much for taking the time to share your kind feedback. We're delighted to hear that your dad is happy at Kingfishers and that he has enjoyed the recent trips out, it's always lovely to see residents making happy memories.We're also pleased to hear your comments about the positive impact of our new manager. Creating a warm, uplifting atmosphere for both residents and staff is a key part of our ethos, and it's great to know that these changes are being felt by families too.Your support means a great deal to the whole team. If there's ever anything more we can do for your dad or your family, please don't hesitate to let us know.

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Review of

Kingfishers Care Home

from Karen R (Daughter of Resident) published on 18 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Kingfishers staff are always friendly and genuinely caring. It's clear they really take the time to get to know each resident as an individual.


The management team is approachable and supportive. They're open, communicative, and transparent - clearly committed to making the home the best it can be.


Dad

really enjoys the food. It is varied and tasty, and I know the chef and management are currently looking at enhancing the offerings.


The carers and nurses go above and beyond every day. Nothing is ever too much trouble, whether it's helping with personal care, arranging activities, or just having a friendly chat. The zero restrictions on visiting mean I can see Dad whenever I want to.


The gardens are also worth mentioning - they're beautifully kept and very tranquil and peaceful. A lovely place for residents and their families to sit, chat, or just enjoy some fresh air and nature.


It's such a comfort knowing my dad is safe, and well looked after - thank you Kingfishers!

Reply from Kate Wyatt, Administrator at Kingfishers Care Home

Thank you so much for your kind and thoughtful words. We're truly touched to hear how much you and your dad appreciate the care and attention our team at Kingfishers provides. Our staff always strive to treat each resident as a unique individual, and it's wonderful to know that this is noticed and valued.We're glad your dad enjoys the food, and we're excited about the upcoming enhancements to our menu to keep offering delicious and varied options. It's also great to hear you appreciate the open and supportive environment our management team fosters.Our carers and nurses are passionate about going above and beyond, and your recognition means a lot to all of us. We're proud to maintain a welcoming and flexible visiting policy to keep families connected.Thank you for mentioning our gardens too, they really are a peaceful haven for everyone here.Knowing your dad feels safe and well cared for is the best compliment we could hope for.

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Review of

Austenwood Nursing Home

from A G (Son of Resident) published on 14 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my mother was only at Austenwood for a short time, the while experience was excellent. Very friendly, caring and supportive. Our family are very grateful.
Reply from Kate Wyatt, Administrator at Austenwood Nursing Home

Thank you so much for your kind and thoughtful words. It was a privilege for our team to be able to care for your mother, even for a short time. We're truly glad to know that you and your family felt supported and well cared for. Your appreciation means a great deal to us all.

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Review of

Austenwood Nursing Home

from M K (Sister of Resident) published on 23 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I are in agreement with this review
- The staff are professional, kind, patient and helpful
- The home is spotless. The beds and furniture are very comfortable.
- The food is excellent and varied, if a course is not liked, an alternative is always offered. Help with feeding is on
hand to those in need.
- Daily activities are fun and varied. Outside entertainer and booked.
- Two large gardens are beautifully maintained. Comfortable seating and umbrellas are provided.
- Flowers and plants make the home very cheerful.
- In conclusion, we would not have chosen a better home for my sister; we would recommend it without hesitation.
Reply from Kate Wyatt, Administrator at Austenwood Nursing Home

Thank you so much for your kind and thoughtful review. We are truly delighted to hear that both you and your family are so pleased with the care and environment we provide. It means a great deal to us to know that your sister feels comfortable and well looked after, and that our team's efforts are making a positive difference. Your comments about our staff, the cleanliness of the home, the quality of the meals, and the enjoyment of daily activities are very much appreciated , we take pride in creating a homely, supportive, and cheerful atmosphere for all our residents. Thank you again for your recommendation. It's an honour to care for your sister, and we remain committed to maintaining the high standards you've so kindly highlighted.

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Review of

Austenwood Nursing Home

from C W (Daughter of Resident) published on 8 July 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been pleased with the quality of care and affection our mum has received at Austenwood. She is settled and peaceful (Alzheimer allowing) which is evident that she feels safe. We've especially appreciated the good quality of relationship which all staff have developed with mum, despite her Alzheimer's,
and the respect and esteem they show! Mum particularly enjoyed the food at the beginning when she was still able to eat normally. And we've been grateful for easy, open, communication with staff. Both nursing and admin staff are always responsive to our requests. Our mum is in good hands, which genuinely care.
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Review of

Austenwood Nursing Home

from Mary K (Daughter of Resident) published on 12 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Following yet another stroke I could no longer look after my lovely father at home. Reluctantly I had to find a care home for him. Thankfully I found Austenwood
From the first enquiry Austenwood could not have been more helpful. I felt they focused on providing personalised care for my father taking
into account his condition and his needs. The staff were all incredibly kind and at the same time very professional (I say this as a former ward sister). The facilities, standard of food, cleanliness and activities provided were excellent. The family were encouraged to visit often which we did, sometimes three times a day. We were welcomed on every occasion.
My father only spent 5 months In Austenwood before he passed away. The staff genuinely loved him and we could not have asked for better care. Simply wonderful.
Reply from Alice Ledwith, Customer Relations Manager at Austenwood Nursing Home

Thank you so much for your kind words and valuable feedback. We're truly grateful you chose Austenwood for your father's care. It means a great deal to us to know that you felt supported and that our team could meet his needs with kindness and professionalism. We're so pleased to hear he is being well cared for, and that you and your family felt welcomed during every visit. Your trust and appreciation mean the world to us.

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Review of

Kingfishers Care Home

from V S (Relative of Resident) published on 9 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and professional staff. The residence is all nicely presented. The home is beautifully clean with a happy atmosphere. All round excellence.
Reply from Kate Wyatt, Administrator at Kingfishers Care Home

Thank you so much for your kind words. We're delighted to hear that you found our team friendly and professional, and that you enjoyed the welcoming atmosphere and high standards of cleanliness in our home. Creating a happy and supportive environment for our residents is at the heart of everything we do, and feedback like yours means a great deal to the whole team. Thank you again for taking the time to share your experience.

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Review of

Kingfishers Care Home

from M H (Wife of Resident) published on 9 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care given to my husband. He is happy at the home and the care team cope well with his disabilities.
The staff are very welcoming and easy to talk to.
Reply from Kate Wyatt, Administrator at Kingfishers Care Home

Thank you so much for your kind words. We're truly grateful to hear that your husband is happy and well cared for, it means a great deal to our team. We always strive to provide a welcoming, supportive environment, and it's wonderful to know that our efforts are making a positive difference. Please don't hesitate to reach out if there's ever anything more we can do.

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Review of

Kingfishers Care Home

from J K (Friend of Resident) published on 7 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear friend and neighbour was admitted to Kingfishers after being in hospital, for respite care in December. Kingfishers helped the process go smoothly with very little warning of his arrival and we were incredibly lucky they had a room. They have looked after his complex health conditions with true
dedication and as a result of the exemplary care he received after 4 months has been able to return home.
Reply from Kate Wyatt, Administrator at Kingfishers Care Home

Thank you so much for your kind and thoughtful words. We're truly grateful that you took the time to share your experience. It was our privilege to care for your dear friend and neighbour, and we're delighted to hear that he's now well enough to return home.Our team at Kingfishers is committed to providing dedicated, compassionate care, especially during unexpected transitions, and it means a great deal to know that our support made a difference. We'll be sure to share your lovely feedback with everyone involved in his care. Wishing you and your friend all the very best.

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Review of

Kingfishers Care Home

from A D (Daughter of Resident) published on 17 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager is excellent, always available & happy to help. I feel my father is very well cared for. The staff are very caring.
Reply from Alice Ledwith, Customer Relations Manager at Kingfishers Care Home

Thank you so much for your kind words. We're delighted to hear that you've felt supported by our manager and team-it truly means a lot to us. Knowing that your father is well cared for and that you feel confident in the support he's receiving is exactly what we strive for every day. We'll be sure to share your lovely feedback with the whole team. Thank you again for your trust and support.

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Review of

Kingfishers Care Home

from M S (Friend of Resident) published on 17 April 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visited my friend. Extremely good premises and lovely staff. My friend is still getting used to her change of residence but speaks very highly of where she is now.
Reply from Alice Ledwith, Customer Relations Manager at Kingfishers Care Home

Thank you for your lovely feedback. We're so glad you had a positive visit and that your friend is settling in well. Change can take time, but it's wonderful to hear she's already speaking highly of her new home. We'll continue to do all we can to support her during this transition and make Kingfishers a place where she feels comfortable and cared for. Thank you again for your kind words!

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Review of

Kingfishers Care Home

from P N (Friend of Resident) published on 17 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always helpful to my friends health.
Reply from Alice Ledwith, Customer Relations Manager at Kingfishers Care Home

Thank you for your kind words. We're so pleased to hear that our staff have been helpful and supportive to your friend's health. It means a great deal to us to know our care is making a positive difference. We'll be sure to pass your feedback along to the team-thank you again for taking the time to share it.

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