Care Homes Owned by Premium Care Group in West Sussex

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Premium Care Group in West Sussex

Only the locations & reviews in West Sussex for Premium Care Group are showing below.

View the details of all 10 locations (with 723 reviews) owned by Premium Care Group

Premium Care Group Locations in West Sussex (2)

2 Care Homes owned by Premium Care Group in West Sussex
The Anchorage

Coombelands Lane, Pulborough RH20 1AG 

9.9 98 reviews
"My mother has spent a great deal of time at The Anchorage over the past 3 years. Both as a resident for over a year and respite. She is…"   Read all 98 reviews
Location Type Care Home

Situated close to all amenities of Pulborough, The Anchorage is set in beautifully maintained and peaceful grounds enjoying views towards the South Downs. The home provides residential care in 36 single rooms, many with garden views and all with en-suite… Read more about The Anchorage

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 36 Rooms from £1,700 / week
Manor Barn Nursing Home

2 Appledram Lane South, Fishbourne, Chichester PO20 7PE 

9.8 21 reviews
"Staff very professional, caring and welcoming. Food very high standard. Complex is tidy and clean. Bedroom slightly cramped and small.…"   Read all 21 reviews
Location Type Care Home

As a listed building, Manor Barn Nursing Home has its own distinct character. Whilst situated close to all amenities of Chichester the home, set in well-kept grounds, enjoys a peaceful environment. Careful development of the home has retained many… Read more about Manor Barn Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 31 Rooms from £1,700 / week

Premium Care Group Reviews in West Sussex (119)

9.8

Premium Care Group has a Group Review Score of 9.8 (9.849) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Premium Care Group must have a Review Score.

Overall Experience
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Review of

The Anchorage

from U C (Daughter of Resident) published on 22 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has spent a great deal of time at The Anchorage over the past 3 years. Both as a resident for over a year and respite. She is very happy and comfortable staying there.
Reply from Kate Wyatt, Administrator at The Anchorage

Thank you for taking the time to share your kind review. We're so pleased to hear that your mother feels happy and comfortable during her stays at The Anchorage. Whether for long-term care or respite, it's always our goal to provide a warm, supportive environment where residents feel at home. Your feedback is truly appreciated by the whole team.

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Review of

The Anchorage

from L T (Niece of Resident) published on 30 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything about The Anchorage is absolutely fantastic. The level of care, support and friendliness is outstanding, and they go above and beyond to look after residents. They make the transition into care seamless, providing love and care at every stage.
Reply from Kate Wyatt, Administrator at The Anchorage

Thank you so much for your kind and thoughtful review. We're truly delighted to hear that your aunt is enjoying her time at The Anchorage. It means a great deal to know that, as her niece, you've felt supported and reassured by the care she's receiving. Our team works hard to create a warm, safe, and welcoming environment for every resident, and we're so pleased that the transition into care felt seamless for your aunt and your family. Providing love and support at every stage is at the heart of what we do, so your feedback is incredibly appreciated. Thank you again for taking the time to share your experience.

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Review of

The Anchorage

from Caroline D (Wife of Resident) published on 9 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Finding The Anchorage was the very best thing that I did for my husband. I looked after him at the house with Alzheimer's, it was so very tough, and he just ate and slept every day. Immediately after he arrived, he blossomed again and joined in, and his cheeky smile was back. He loved the kind care
and attention that he was given, and the staff just could not be kinder - everyone. And then as he deteriorated, but still had the splendid care. Thank you all so much.
Reply from Kate Wyatt, Administrator at The Anchorage

Thank you so much for your heartfelt words. It means the world to us to hear how much The Anchorage helped both you and your husband during such a challenging time. We're truly honoured to have been part of his journey, and to know that he was able to smile, engage, and feel cared for while with us is exactly why we do what we do. Our team will be deeply touched by your kind words , providing compassionate and personalised care is at the heart of everything we strive for. Thank you again for your trust, and for sharing such a moving reflection. Please know you're always welcome here, our door is always open, and it would be a pleasure to see you. We miss you both dearly.

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Review of

The Anchorage

from A T (Sister of Resident) published on 24 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has now become a resident, due to ill health. His transition to the home from hospital was quickly and efficiently carried out. Everyone I have met (staff) have been extremely friendly and efficient. My brother has settled in extremely well. The grounds are peaceful for the residents and
visitors alike.
Reply from Kate Wyatt, Administrator at The Anchorage

Thank you so much for your kind words and for taking the time to share your experience. We're so pleased to hear that your brother's transition into the home was smooth and that he has settled in well. It's wonderful to know that you've found our team friendly and efficient, and that you have found the peaceful surroundings a comfort to both residents and visitors. Your feedback means a great deal to us, and we're here to support your brother in every way we can.

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Review of

Manor Barn Nursing Home

from A D (Partner of Resident) published on 23 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very professional, caring and welcoming. Food very high standard. Complex is tidy and clean. Bedroom slightly cramped and small. Activities very good often and variable. Gardens well kept, attractive and useable. Medications dealth with well.
Reply from Kate Wyatt, Administrator at Manor Barn Nursing Home

Thank you for taking the time to leave your review.We're so pleased to hear your kind words about the professionalism and care shown by our team, as well as your positive comments on the food, activities, and the upkeep of our gardens and facilities. It's always encouraging to know that our efforts are making a difference.We also appreciate your feedback regarding the bedroom size. While some of our rooms are more compact, we aim to make each space as comfortable and welcoming as possible, and we'll certainly take your comments into consideration.Thank you again for your valuable feedback and support.

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Review of

The Anchorage

from Ian M (Son of Resident) published on 15 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent experience, very friendly and helpful staff.
Reply from Kate Wyatt, Administrator at The Anchorage

Thank you so much for your kind words. We're thrilled to hear you had an excellent experience and that our staff made you feel welcome and supported. We truly appreciate your feedback and hope to see you again soon.

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Review of

The Anchorage

from Alan A (Stepson of Resident) published on 13 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always my relative is well cared for with the dignity she deserves. I can only praise all the staff for the way they look after her.
Reply from Kate Wyatt, Administrator at The Anchorage

Thank you so much for your kind words. We're truly grateful for your trust and are so pleased to hear that your relative is being cared for with the dignity and compassion she deserves. Our team is dedicated to providing the highest standard of care, and your feedback means a great deal to all of us. Thank you again for your time.

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Review of

The Anchorage

from Karen P (Daughter of Resident) published on 28 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and Dad moved into The Anchorage in January 2025 as Mum's health was failing. In past years they had visited friends here and had already formed a favourable opinion. This was fully reinforced when I visited with Dad prior to moving them in. The accommodation is very warm, clean and homely, light-filled
dining room with tablecloths and napkins a nice touch. The staff are very caring and attentive. Sadly we lost Mum after a couple of months but the care she received in her last weeks was outstanding. Since her passing Dad has been extremely well-supported too. Finally, the meals deserve a mention, the chef prepared the food freshly every day, a big hit with Dad!
Reply from Kate Wyatt, Administrator at The Anchorage

Thank you so much for taking the time to share your kind words and experiences with us. We were honored to care for your Mum and are deeply sorry for your loss. It means a great deal to know that the warmth and attentiveness of our team brought comfort to your dad during such a difficult time. We're also so glad to hear that your Dad is enjoying the meals-our chef's take great pride in preparing fresh and nourishing food every day. Your thoughtful review truly touches all of us here at The Anchorage. Thank you again for your trust and support.

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Review of

The Anchorage

from Veronica S (Friend of Resident) published on 7 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went to visit a friend who is a resident. The staff greeted me with kindness and all were very friendly. The manager was very helpful. I arrived at lunchtime and the food looked amazing and my friend said it is delicious. The chef gave me a pudding as I was sitting with my friend, and that was very
delicious! I would recommend The Anchorage here at Pulborough to my friends. Also me when I need care. xx
Reply from Kate Wyatt, Administrator at The Anchorage

Thank you so much for your review. We really do appreciate the time taken to write this for us, and your feedback will certainly be passed onto all of our team. We hope to welcome you back to The Anchorage soon for a Lunch date.

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Review of

Manor Barn Nursing Home

from A S (Daughter of Resident) published on 7 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Manor Barn nursing home since June 2022. The care she receives is second to none. I could not be happier that she is in a caring and safe environment. The nursing home is always clean and tidy. They do lots of activities that cater for mum's need. The staff are very friendly and very
approachable nothing seems to much trouble for all the staff. The food is a very good selection and it's always nicely presented.
Reply from Alice Ledwith, Customer Relations Manager at Manor Barn Nursing Home

Thank you so much for your kind words and thoughtful review. We're thrilled to hear that your mum has been receiving such great care at Manor Barn nursing home. Our team works hard to provide a safe, caring, and welcoming environment for all our residents, and it's wonderful to know that your mum's needs are being met with such attention and dedication. We truly appreciate your recognition of our staff, cleanliness, activities, and food. It's feedback like this that motivates us to continue delivering the highest standard of care. Thank you for trusting us with your mum's care.

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Review of

Manor Barn Nursing Home

from D H (Daughter of Resident) published on 7 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers have been absolutely wonderful, particularly the two who did my personal care.
Two staff members brought me the most lovely meals and hot drinks, very thoughtful and took my preference into account.
I've felt very safe and looked after, like a big family. reception and activities team are
so warm and friendly. My needs have been listened to and treated respectfully.
Reply from Alice Ledwith, Customer Relations Manager at Manor Barn Nursing Home

Thank you so much for sharing your positive experience with us. We're thrilled to hear that you've felt so well cared for and safe during your time with us. Our team takes great pride in ensuring that each resident's personal needs and preferences are met with kindness and respect, so it's wonderful to know that the carers, reception, and activities team have made you feel like part of our family. Your feedback truly means a lot to us, and we'll continue to do our best to provide the thoughtful, respectful care you deserve.

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Review of

The Anchorage

from L A (Daughter of Resident) published on 31 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The Anchorage is a friendly, efficient, wonderful Care Home
They have many activities with visiting entertainers
Like today with it being St Patrick's Day they had an Irish Dance group to entertain the residents
It has been mums home for the last 15 months and I know that mum is being cared for
well which makes me know that she is safe, secure and happy
Thank you
Reply from Kate Wyatt, Administrator at The Anchorage

Thank you so much for your review. Your feedback is so valued and appreciated by the whole team here at The Anchorage.

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Review of

The Anchorage

from V K (Friend of Resident) published on 23 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited a patient staying at The Anchorage today. We called unexpectedly and were received by the delightful manager who took us to see our friend. He was in good spirits and was able to talk to us (in response to a question) about how kind and caring were the staff.
As we sat talking other patients
began to gather as it was approaching lunchtime. Ther4e was a warm, happy, and friendly atmosphere. We left the house with smiles on our faces.
Reply from Kate Wyatt, Administrator at The Anchorage

Thank you for taking the time to write us this wonderful review. Your feedback really is much appreciated by the whole team, we will be certain to pass this on. We hope to welcome you back to The Anchorage for future visits. Thank you again.

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Review of

Manor Barn Nursing Home

from J H (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and staff at Manor Barn Nursing Home couldn't have been nicer. They were all very caring and knowledgeable and looked after my father so well in his month there. Sadly, he passed away whilst there but I couldn't have chosen a nicer place for him to be during the last few weeks of his life.
Would highly recommend.
Reply from Kate Wyatt, Administrator at Manor Barn Nursing Home

Thank you for your kind and honest review, and for taking the time to write this for us to share with our team. Please accept our sincere condolences again on your father's passing, we are thankful that we were able to ensure his time with us was comfortable and that he was surrounded by a caring and knowledgeable team.

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Review of

The Anchorage

from Sue A (Friend of Resident) published on 9 December 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We feel that the care our friend receives at The Anchorage is excellent.
She is delighted with her room which looks out to the garden and pond.
The staff are very kind and caring and if they have spare time sit and chat to her.
She says the quality of the meals is excellent and she can request her
favourite food.
Well done to The Anchorage, keep up the good work!!
Reply from Kate Wyatt, Administrator at The Anchorage

Thank you so much for taking the time to write this review. We are delighted to hear all these positive comments and will certainly pass these onto our team here. We hope to see you over the festive period, please do come and join us for our exciting events, over the next few weeks in particular. Wishing you a very Happy Christmas.

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Review of

The Anchorage

from Sue G (Friend of Resident) published on 4 December 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited The Anchorage once to visit my friend. I was impressed by the atmosphere, the staff, who all seemed very attentive, and the facilities. We joined my friend for lunch, which was very good. She said she hopes to go back to her home, but if that's not possible would be content to stay at
The Anchorage.
Reply from Kate Wyatt, Administrator at The Anchorage

Thank you so much for taking the time to write this review. We take pride in opening our home to everyone, so delighted to read that you felt welcomed and enjoyed your lunch with us. We hope that your friend decides to make The Anchorage her home and you can visit us again very soon. Merry Christmas from all the Team here.

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Review of

Manor Barn Nursing Home

from V S (Wife of Resident) published on 11 November 2024
Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband was cared for whilst I had a week's break. I was confident he would be well looked after in this lovely home. A week is not long to judge somewhere but I was confident he would be looked after well and he was. The staff I met were very friendly and caring, and everywhere was very comfortable
and clean. Very good choice of healthy food. The facilities are excellent. I had hoped he would take part in activities but he was confused and was not there long enough to get used to things. My rating as 'good' rather than excellent is purely because I only have a week on which to make a judgement.
Reply from Alice Ledwith, Customer Relations Manager at Manor Barn Nursing Home

Thank you for sharing your experience with our Home. We are pleased that you are confident in the care we provide and hope to see your husband with us in the future when needed.

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Review of

The Anchorage

from J L (Resident) published on 28 October 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is very safe to holiday here. The fundraising is most comfortable. The staff most kind. I really mean that.
Reply from Kate Wyatt, Administrator at The Anchorage

We are delighted to hear that you are enjoying your holiday with us, and really hope that in the future you decide to make The Anchorage your home. Your kind comments will be shared with the team here at The Anchorage.

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Review of

The Anchorage

from V H (Wife of Resident) published on 24 October 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't express my gratitude to all the staff at The Anchorage for the care they gave my husband, after he had had a serious operation.
He was given an extremely clean and very comfortable bedroom where he could relax and recuperate.
The staff were like family, they always had a happy and cheerful
face and nothing was too much trouble. The daily menus were just as he liked it and staff often catered to his tastes.
As I am elderly also, everyone showed concern for my mental welfare when I visited my husband on a daily basis beyond the call of duty which I truly appreciated.
If ever I needed care or respite in my old age, I would certainly want to go to The Anchorage.
Reply from Jessica Watkins, Care Home Manager at The Anchorage

Thank you so much for your wonderful and honest review, we look forward to you both visiting us again soon. You and your husband are so much a part of the Anchorage family and it was a pleasure to care and guide you both through a difficult time, we are here for you both.

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Review of

The Anchorage

from Joyce P (Friend of Resident) published on 30 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited a friend at The Anchorage at their Summer Party in September and was so impressed by the effort that had gone in to making it such a special day for the residents, there was a fabulous band, ice cream van, close up magician, great food and lots of effort had gone in to the whole event. My
friend said she was extremely happy there and the carers were so kind and lovely, the food was great and she was well cared for. It's such a relief to see her happy here, I would certainly recommend The Anchorage.
Reply from Kate Wyatt, Administrator at The Anchorage

Thank you so much for taking the time to leave us this super review. We are glad that you managed to come to our Summer Fair, sorry we couldn't bring better weather!! We have lots of events coming up at the Anchorage, so keep an eye on our Activity schedule, we would love to see you. Your kind words will be shared with all our team. Thank you so very much.

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Awards / Recognitions (1)

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