1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Premium Care Group
  4. Locations Owned by Premium Care Group in West Sussex

Care Homes Owned by Premium Care Group in West Sussex

Jobs
9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Premium Care Group in West Sussex

Only the locations & reviews in West Sussex for Premium Care Group are showing below.

View the details of all 10 locations (with 820 reviews) owned by Premium Care Group

Premium Care Group Locations in West Sussex (2)

 - Browse 2 Care Homes owned by Premium Care Group in West Sussex
List View
Map View
Sort By
The Anchorage
Coombelands Lane, Pulborough RH20 1AG 
9.9 103 reviews
The Anchorage, Pulborough, West Sussex
"My wife has been at the Anchorage since October. The level of care has been excellent from the outset, but what really stands out is the…"   Read all 103 reviews
  • from £1,400 / week
  • 36 Rooms
Location Type Care Home

Situated close to all amenities of Pulborough, The Anchorage is set in beautifully maintained and peaceful grounds enjoying views towards the South Downs. The home provides residential care in 36 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Manor Barn Nursing Home
2 Appledram Lane South, Fishbourne, Chichester PO20 7PE 
9.7 27 reviews
Manor Barn Nursing Home, Chichester, West Sussex
"How I rate this care home is based on the level of peace of mind I have when I am not with my stepdad. I do not have enough words of praise…"   Read all 27 reviews
  • from £1,400 / week
  • 31 Rooms
Location Type Care Home

As a listed building, Manor Barn Nursing Home has its own distinct character. Whilst situated close to all amenities of Chichester the home, set in well-kept grounds, enjoys a peaceful environment. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Premium Care Group Reviews in West Sussex (130)

9.9

Premium Care Group has a Group Review Score of 9.9 (9.852) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Premium Care Group must have a Review Score.

Overall Experience
  • 104
  • 25
  • 1
  • 0
  • 0
Date Published
  • 130
  • 13
  • 23
  • 59
  • 71
Reviewer Connection to Premium Care Group
  • 37
  • 15
  • 15
  • 14
  • 9
  • 6
  • 6
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

The Anchorage

from Mark J (Husband of Resident) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been at the Anchorage since October. The level of care has been excellent from the outset, but what really stands out is the friendliness and caring of the whole team when dealing with residents and visitors alike.
There have been some minor issues with some meals, but the team are very
responsive and the recently appointed manager (Sam) has made strategic changes to put things in order.
I visit on a regular basis and have always found the staff most welcoming and they always find time to interact both with my wife and myself.
Reply from Kate Wyatt, Group Community Engagement Manager at The AnchorageThank you so much for your kind and thoughtful review.
We're delighted to hear that your wife has had such a positive experience since joining us in October. It means a great deal to the whole team to know that our commitment to providing high-quality care, along with a warm and friendly environment, is being felt by both residents and their loved ones.
We also appreciate your honest feedback regarding the meals. We're pleased that you've noticed the improvements being made, and Sam and the team remain committed to continually enhancing all aspects of our home.
It's always a pleasure to welcome you on your visits, and we're glad that you feel supported and included. Your kind words will be shared with the team, who will be very encouraged by your feedback.
Thank you again for taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Manor Barn Nursing Home

from Dee C (Stepdaughter of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
How I rate this care home is based on the level of peace of mind I have when I am not with my stepdad. I do not have enough words of praise for the care and how my stepdad has improved in his time at Manor Barn Care Home since he moved in April 2025. His level of fragility has significantly improved
due to all the activities to promote strengthening his muscles. He has regained all the weight he lost with tasty, healthy food.
Reply from Kate Wyatt, Group Community Engagement Manager at Manor Barn Nursing HomeThank you so much for your kind and thoughtful review. It really means a great deal to our entire team to know that Manor Barn has given you peace of mind while your stepdad has been in our care.

We are delighted to hear that he has settled in well since moving to Manor Barn and that you have noticed such positive improvements in his strength, wellbeing and overall health. Our team works hard to create engaging activities that support mobility and independence, as well as providing nutritious, enjoyable meals, so it is wonderful to know these have made such a difference.

Your feedback will be shared with the whole team, who will be very proud to know their dedication and care are appreciated. Thank you again for taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Anchorage

from J D (Daughter of Resident) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall I am very happy with the care my mother receives. All the staff I have had contact with are kind and professional. The home is welcoming and clean. There always seems to be a range of activities and entertainment to suit most tastes. My mother has commented that there can be some inconsistency
with the food but I understand that the new manager has made this a priority and indeed changes have already started.
Reply from Kate Wyatt, Group Community Engagement Manager at The AnchorageThank you for taking the time to leave such a kind review. We are pleased to hear that you are happy with the care your mother receives and that you have found our staff to be kind, professional, and welcoming. It is also encouraging to know that you value the cleanliness of the home and the range of activities and entertainment available.
We appreciate your comments and are pleased to note that improvements are already underway. Thank you again for your positive feedback and for sharing your experience with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Anchorage

from L A (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at The Anchorage for two years so her second Christmas. The staff make everything very christmassy. Lots of entertainment for the residents which happens all year round as well. We are happy with all aspects of The anchorage.
It was definitely the right decision for my mum to be cared
for here.
Reply from Kate Wyatt, Group Community Engagement Manager at The AnchorageThank you so much for your lovely review. We're delighted to hear that your mum has enjoyed her second Christmas at The Anchorage and that the festive atmosphere and year-round activities have made a difference to her experience. Our team works hard to create a warm, engaging, and caring environment for all our residents, so your kind words mean a great deal to us. We're very pleased that you feel The Anchorage was the right choice for your mum's care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Anchorage

from David B (Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have limited experience of hotels and none of other care homes. However I have a high opinion of this one. I like the premises, staff and food. It took about a month to adapt from widower to care home ambiance, but thereafter all went well. I would recommend it to any friend or acquaintance.
Reply from Kate Wyatt, Group Community Engagement Manager at The AnchorageThank you so much for your thoughtful and generous review. We're delighted to hear that you've settled in well and that you enjoy Anchorage life. We understand that moving into a care home is a significant life change, and it means a great deal to know that, after that initial period of adjustment, you've felt comfortable and supported here. Your recommendation is the highest compliment we could receive, and we're truly grateful for your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Anchorage

from K P (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at the Anchorage for almost a year, and it is wonderful to see how he has come back to life after the loss of my mother, having been married for 68 years. He has made some wonderful new friends, both amongst the residents and staff, and genuinely seems to be very happy,
having discovered a new lease of life. The meals are outstanding and he is extremely well cared for by the attentive staff. He especially enjoys the many and varied entrainments provides with great enthusiasm. Excellent all round.
Reply from Kate Wyatt, Group Community Engagement Manager at The AnchorageThank you so much for your heartfelt and thoughtful review. It truly means a great deal to us to hear how your father has settled in and found renewed joy during his time at The Anchorage. Knowing that he has formed meaningful friendships, feels genuinely happy, and is thriving after such a significant loss is incredibly touching.
Our team is passionate about creating a warm, supportive community where every resident feels valued and engaged, so your kind words about our staff, meals, and activities are deeply appreciated. We are especially pleased to hear how much he enjoys the varied entertainment, we love seeing our residents embrace new experiences with enthusiasm.
Thank you for trusting us with your father's care. He is a wonderful gentleman, and we are so grateful to have him as part of our Anchorage family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Anchorage

from K R (Resident) assisted by family/friend published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy and settled living at the Anchorage. I have made some very good friends. The level of care provided by the staff is excellent. The meals are also exceedingly good. When I wake up in the morning I look forward to the day ahead.
Reply from Kate Wyatt, Group Community Engagement Manager at The AnchorageThank you so much for sharing this lovely review. It truly brightens our day to hear how happy and settled you feel at The Anchorage. Knowing that you've made good friends and enjoy your days here means the world to us.
Our team will be thrilled to hear your kind words about the care and the meals, they put so much heart into everything they do. Hearing that you wake up looking forward to the day ahead is exactly what we hope for every resident. We're so glad you're part of our Anchorage Family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Manor Barn Nursing Home

from J S (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care needs is good, looking after my dad made a difference. Clinical care all in timely manner, keep him safe. Everything satisfactory, all good with food. Overall very professional, looked after him. Very happy with Manor Barn. Just amazing.
Reply from Kate Wyatt, Group Community Engagement Manager at Manor Barn Nursing HomeThank you so much for your kind and thoughtful review. We're delighted to hear that your dad received such good care and that you felt confident he was safe and well looked after. It's wonderful to know that our team made a positive difference and that you were happy with every aspect of his stay, from clinical care to meals.

Your lovely words mean a great deal to all of us at Manor Barn, and we'll be sure to share them with the team. Thank you again for your trust and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Manor Barn Nursing Home

from A D (Partner of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner arrived in March 2025. She has settled very well, and I'm delighted with the level of kindness, support and care. Also, medical reviews take place regularly. You can see my responses below make me feel very happy that my partner is cared for in Manor Born.
Reply from Kate Wyatt, Group Community Engagement Manager at Manor Barn Nursing HomeThank you so much for taking the time to share this kind feedback. We're really pleased to hear that your partner has settled in so well since joining us at Manor Barn in March and that you feel reassured by the care, support, and kindness she receives.

It means a great deal to us that you feel happy and confident in her care. Our team works hard to ensure every resident feels safe, valued, and at home, and we're especially glad to know that the regular medical reviews give you peace of mind. Your kind words will be shared with the team, and they will be truly encouraged to know the positive impact their care is having.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Manor Barn Nursing Home

from Jackie G (Husband of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to thank you so much for looking after my husband.
Even though he did not stay very long with you sadly, I did spend a lot of time with him at Manor Barn. I can truly say that every single person working there from cleaners, care assistants, cooks, nurses and doctors were exceptional in their
kindness and care.
The food was extremely good and I had a superb curry on a Saturday.
I also saw such lovely and loving interactions between staff and other residents, that I would certainly recommend Manor Barn to others.
At the end I felt both my husband and I were surrounded by a feeling of being loved, what more could we have asked for?
Reply from Kate Wyatt, Group Community Engagement Manager at Manor Barn Nursing HomeThank you so much for your incredibly kind and heartfelt words. It truly means a great deal to everyone at Manor Barn that you felt so supported during such a deeply personal and emotional time.

We are honoured to have cared for your husband, and for you to have shared those moments with us. Your recognition of the whole team, from our cleaners and kitchen staff to our care assistants, nurses and doctors, will be warmly received, as every member plays a vital part in creating the caring environment you experienced.

Knowing that you both felt surrounded by love and kindness is the greatest compliment we could receive. It is exactly what we strive to provide for every resident and their family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Manor Barn Nursing Home

from Sandra K (Wife of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wow. We were greeted with VIP parking, a lovely guided tour followed, it's more like a spa hotel than a nursing home. Beautiful decor, lovely Christmas decorations, amazing cinema room, bistro style dining room, lots of activities, al la carte food always. All staff are amazing who work extremely hard
to make sure all residents have the best life here. This is the best nursing home by far.
Reply from Kate Wyatt, Group Community Engagement Manager at Manor Barn Nursing HomeThank you so much for this wonderful review

We're delighted to hear that your experience felt so special, from the warm welcome and guided tour to the dcor, dining, and activities. Our team works exceptionally hard to create a warm, boutique style home where comfort, style, and personalised care come together, and your kind words mean the world to them.

Knowing that you see the dedication, care, and passion our staff bring every day is the greatest compliment we could receive. Thank you for taking the time to share your experience, we're very proud to be considered the best by you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Anchorage

from Lyla S (Friend of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is decorated to a high standard and gardens well maintained. Did not put a x on food, drink, activities and value for money. The menu looks good with a variety of meals. The tea and coffee served, as a visitor, was good. My friend does not take part in activities but the list of activities
I have seen is varied. Do not know what the fees are as unable to comment.
Reply from Kate Wyatt, Group Community Engagement Manager at The AnchorageThank you for taking the time to leave a review and share your observations with us. We're very pleased to hear that you found the home to be decorated to a high standard and that our gardens are well maintained. It's also lovely to know you enjoyed the tea and coffee during your visit.
We appreciate your comments regarding our menu and activities. We aim to offer a varied and balanced menu, as well as a wide range of activities to suit different interests and preferences, while always respecting individual choice about participation.
Thank you again for your kind feedback. We value all comments as they help us to continue maintaining high standards for our residents, visitors, and their friends and family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Manor Barn Nursing Home

from P C (Brother of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was well cared for by people who were both very professional and compassionate.They would answer any questions that they were able to and they all know how to make a decent cup of coffee for visitors. I am unclear about "activities" as I was only a visitor. Value for money is unknown as funded
by NHS but would imagine they would be happy.
Reply from Kate Wyatt, Group Community Engagement Manager at Manor Barn Nursing HomeThank you so much for taking the time to share your experience. We're delighted to hear that your brother felt well cared for and that our team made you feel welcome during your visits. We always strive to provide compassionate, professional care and a welcoming environment, including a good cup of coffee.

We understand that as a visitor it can be difficult to fully experience all our activities, but we do offer a range of engaging options for residents to enjoy throughout the week. We also appreciate your kind words regarding value for money and are glad you feel confident in the care provided.

Thank you again for your thoughtful review, it means a lot to the whole team at Manor Barn.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Anchorage

from U C (Daughter of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has spent a great deal of time at The Anchorage over the past 3 years. Both as a resident for over a year and respite. She is very happy and comfortable staying there.
Reply from Kate Wyatt, Administrator at The AnchorageThank you for taking the time to share your kind review. We're so pleased to hear that your mother feels happy and comfortable during her stays at The Anchorage. Whether for long-term care or respite, it's always our goal to provide a warm, supportive environment where residents feel at home. Your feedback is truly appreciated by the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Anchorage

from L T (Niece of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything about The Anchorage is absolutely fantastic. The level of care, support and friendliness is outstanding, and they go above and beyond to look after residents. They make the transition into care seamless, providing love and care at every stage.
Reply from Kate Wyatt, Administrator at The AnchorageThank you so much for your kind and thoughtful review. We're truly delighted to hear that your aunt is enjoying her time at The Anchorage. It means a great deal to know that, as her niece, you've felt supported and reassured by the care she's receiving. Our team works hard to create a warm, safe, and welcoming environment for every resident, and we're so pleased that the transition into care felt seamless for your aunt and your family. Providing love and support at every stage is at the heart of what we do, so your feedback is incredibly appreciated. Thank you again for taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Anchorage

from Caroline D (Wife of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Finding The Anchorage was the very best thing that I did for my husband. I looked after him at the house with Alzheimer's, it was so very tough, and he just ate and slept every day. Immediately after he arrived, he blossomed again and joined in, and his cheeky smile was back. He loved the kind care
and attention that he was given, and the staff just could not be kinder - everyone. And then as he deteriorated, but still had the splendid care. Thank you all so much.
Reply from Kate Wyatt, Administrator at The AnchorageThank you so much for your heartfelt words. It means the world to us to hear how much The Anchorage helped both you and your husband during such a challenging time. We're truly honoured to have been part of his journey, and to know that he was able to smile, engage, and feel cared for while with us is exactly why we do what we do. Our team will be deeply touched by your kind words , providing compassionate and personalised care is at the heart of everything we strive for. Thank you again for your trust, and for sharing such a moving reflection. Please know you're always welcome here, our door is always open, and it would be a pleasure to see you. We miss you both dearly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Anchorage

from A T (Sister of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has now become a resident, due to ill health. His transition to the home from hospital was quickly and efficiently carried out. Everyone I have met (staff) have been extremely friendly and efficient. My brother has settled in extremely well. The grounds are peaceful for the residents and
visitors alike.
Reply from Kate Wyatt, Administrator at The AnchorageThank you so much for your kind words and for taking the time to share your experience. We're so pleased to hear that your brother's transition into the home was smooth and that he has settled in well. It's wonderful to know that you've found our team friendly and efficient, and that you have found the peaceful surroundings a comfort to both residents and visitors. Your feedback means a great deal to us, and we're here to support your brother in every way we can.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Manor Barn Nursing Home

from A D (Partner of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very professional, caring and welcoming. Food very high standard. Complex is tidy and clean. Bedroom slightly cramped and small. Activities very good often and variable. Gardens well kept, attractive and useable. Medications dealth with well.
Reply from Kate Wyatt, Administrator at Manor Barn Nursing HomeThank you for taking the time to leave your review.We're so pleased to hear your kind words about the professionalism and care shown by our team, as well as your positive comments on the food, activities, and the upkeep of our gardens and facilities. It's always encouraging to know that our efforts are making a difference.We also appreciate your feedback regarding the bedroom size. While some of our rooms are more compact, we aim to make each space as comfortable and welcoming as possible, and we'll certainly take your comments into consideration.Thank you again for your valuable feedback and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Anchorage

from Ian M (Son of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent experience, very friendly and helpful staff.
Reply from Kate Wyatt, Administrator at The AnchorageThank you so much for your kind words. We're thrilled to hear you had an excellent experience and that our staff made you feel welcome and supported. We truly appreciate your feedback and hope to see you again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Anchorage

from Alan A (Stepson of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always my relative is well cared for with the dignity she deserves. I can only praise all the staff for the way they look after her.
Reply from Kate Wyatt, Administrator at The AnchorageThank you so much for your kind words. We're truly grateful for your trust and are so pleased to hear that your relative is being cared for with the dignity and compassion she deserves. Our team is dedicated to providing the highest standard of care, and your feedback means a great deal to all of us. Thank you again for your time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (2)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Premium Care Group to verify any information. View our terms and conditions. Premium Care Group has a Platinum Service – more info.