Premium Care Group in West Sussex | 2 Care Homes

Review of
The Anchorage
from L A (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

My mum has been at The Anchorage for two years so her second Christmas. The staff make everything very christmassy. Lots of entertainment for the residents which happens all year round as well. We are happy with all aspects of The anchorage.
It was definitely the right decision for my mum to be cared

for here.

Reply from Kate Wyatt, Group Community Engagement Manager at The AnchorageThank you so much for your lovely review. We're delighted to hear that your mum has enjoyed her second Christmas at The Anchorage and that the festive atmosphere and year-round activities have made a difference to her experience. Our team works hard to create a warm, engaging, and caring environment for all our residents, so your kind words mean a great deal to us. We're very pleased that you feel The Anchorage was the right choice for your mum's care.

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Review of
The Anchorage
from David B (Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

I have limited experience of hotels and none of other care homes. However I have a high opinion of this one. I like the premises, staff and food. It took about a month to adapt from widower to care home ambiance, but thereafter all went well. I would recommend it to any friend or acquaintance.

Reply from Kate Wyatt, Group Community Engagement Manager at The AnchorageThank you so much for your thoughtful and generous review. We're delighted to hear that you've settled in well and that you enjoy Anchorage life. We understand that moving into a care home is a significant life change, and it means a great deal to know that, after that initial period of adjustment, you've felt comfortable and supported here. Your recommendation is the highest compliment we could receive, and we're truly grateful for your kind words.

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Review of
The Anchorage
from K P (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

My father has been a resident at the Anchorage for almost a year, and it is wonderful to see how he has come back to life after the loss of my mother, having been married for 68 years. He has made some wonderful new friends, both amongst the residents and staff, and genuinely seems to be very happy,

having discovered a new lease of life. The meals are outstanding and he is extremely well cared for by the attentive staff. He especially enjoys the many and varied entrainments provides with great enthusiasm. Excellent all round.

Reply from Kate Wyatt, Group Community Engagement Manager at The AnchorageThank you so much for your heartfelt and thoughtful review. It truly means a great deal to us to hear how your father has settled in and found renewed joy during his time at The Anchorage. Knowing that he has formed meaningful friendships, feels genuinely happy, and is thriving after such a significant loss is incredibly touching.
Our team is passionate about creating a warm, supportive community where every resident feels valued and engaged, so your kind words about our staff, meals, and activities are deeply appreciated. We are especially pleased to hear how much he enjoys the varied entertainment, we love seeing our residents embrace new experiences with enthusiasm.
Thank you for trusting us with your father's care. He is a wonderful gentleman, and we are so grateful to have him as part of our Anchorage family.

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Review of
The Anchorage
from K R (Resident) assisted by family/friend published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

I am very happy and settled living at the Anchorage. I have made some very good friends. The level of care provided by the staff is excellent. The meals are also exceedingly good. When I wake up in the morning I look forward to the day ahead.

Reply from Kate Wyatt, Group Community Engagement Manager at The AnchorageThank you so much for sharing this lovely review. It truly brightens our day to hear how happy and settled you feel at The Anchorage. Knowing that you've made good friends and enjoy your days here means the world to us.
Our team will be thrilled to hear your kind words about the care and the meals, they put so much heart into everything they do. Hearing that you wake up looking forward to the day ahead is exactly what we hope for every resident. We're so glad you're part of our Anchorage Family.

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Review of
Manor Barn Nursing Home
from J S (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report

Overall Experience

Care needs is good, looking after my dad made a difference. Clinical care all in timely manner, keep him safe. Everything satisfactory, all good with food. Overall very professional, looked after him. Very happy with Manor Barn. Just amazing.

Reply from Kate Wyatt, Group Community Engagement Manager at Manor Barn Nursing HomeThank you so much for your kind and thoughtful review. We're delighted to hear that your dad received such good care and that you felt confident he was safe and well looked after. It's wonderful to know that our team made a positive difference and that you were happy with every aspect of his stay, from clinical care to meals.

Your lovely words mean a great deal to all of us at Manor Barn, and we'll be sure to share them with the team. Thank you again for your trust and support.

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Review of
Manor Barn Nursing Home
from A D (Partner of Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

My partner arrived in March 2025. She has settled very well, and I'm delighted with the level of kindness, support and care. Also, medical reviews take place regularly. You can see my responses below make me feel very happy that my partner is cared for in Manor Born.

Reply from Kate Wyatt, Group Community Engagement Manager at Manor Barn Nursing HomeThank you so much for taking the time to share this kind feedback. We're really pleased to hear that your partner has settled in so well since joining us at Manor Barn in March and that you feel reassured by the care, support, and kindness she receives.

It means a great deal to us that you feel happy and confident in her care. Our team works hard to ensure every resident feels safe, valued, and at home, and we're especially glad to know that the regular medical reviews give you peace of mind. Your kind words will be shared with the team, and they will be truly encouraged to know the positive impact their care is having.

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Review of
Manor Barn Nursing Home
from Jackie G (Husband of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

I wanted to thank you so much for looking after my husband.
Even though he did not stay very long with you sadly, I did spend a lot of time with him at Manor Barn. I can truly say that every single person working there from cleaners, care assistants, cooks, nurses and doctors were exceptional in their

kindness and care.
The food was extremely good and I had a superb curry on a Saturday.
I also saw such lovely and loving interactions between staff and other residents, that I would certainly recommend Manor Barn to others.
At the end I felt both my husband and I were surrounded by a feeling of being loved, what more could we have asked for?

Reply from Kate Wyatt, Group Community Engagement Manager at Manor Barn Nursing HomeThank you so much for your incredibly kind and heartfelt words. It truly means a great deal to everyone at Manor Barn that you felt so supported during such a deeply personal and emotional time.

We are honoured to have cared for your husband, and for you to have shared those moments with us. Your recognition of the whole team, from our cleaners and kitchen staff to our care assistants, nurses and doctors, will be warmly received, as every member plays a vital part in creating the caring environment you experienced.

Knowing that you both felt surrounded by love and kindness is the greatest compliment we could receive. It is exactly what we strive to provide for every resident and their family.

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Review of
Manor Barn Nursing Home
from Sandra K (Wife of Resident) published on 9 January 2026 Submitted via Postal Card • Report

Overall Experience

Wow. We were greeted with VIP parking, a lovely guided tour followed, it's more like a spa hotel than a nursing home. Beautiful decor, lovely Christmas decorations, amazing cinema room, bistro style dining room, lots of activities, al la carte food always. All staff are amazing who work extremely hard

to make sure all residents have the best life here. This is the best nursing home by far.

Reply from Kate Wyatt, Group Community Engagement Manager at Manor Barn Nursing HomeThank you so much for this wonderful review

We're delighted to hear that your experience felt so special, from the warm welcome and guided tour to the dcor, dining, and activities. Our team works exceptionally hard to create a warm, boutique style home where comfort, style, and personalised care come together, and your kind words mean the world to them.

Knowing that you see the dedication, care, and passion our staff bring every day is the greatest compliment we could receive. Thank you for taking the time to share your experience, we're very proud to be considered the best by you.

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Review of
The Anchorage
from Lyla S (Friend of Resident) published on 23 December 2025 Submitted via Postal Card • Report

Overall Experience

This home is decorated to a high standard and gardens well maintained. Did not put a x on food, drink, activities and value for money. The menu looks good with a variety of meals. The tea and coffee served, as a visitor, was good. My friend does not take part in activities but the list of activities

I have seen is varied. Do not know what the fees are as unable to comment.

Reply from Kate Wyatt, Group Community Engagement Manager at The AnchorageThank you for taking the time to leave a review and share your observations with us. We're very pleased to hear that you found the home to be decorated to a high standard and that our gardens are well maintained. It's also lovely to know you enjoyed the tea and coffee during your visit.
We appreciate your comments regarding our menu and activities. We aim to offer a varied and balanced menu, as well as a wide range of activities to suit different interests and preferences, while always respecting individual choice about participation.
Thank you again for your kind feedback. We value all comments as they help us to continue maintaining high standards for our residents, visitors, and their friends and family.

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Review of
Manor Barn Nursing Home
from P C (Brother of Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

My brother was well cared for by people who were both very professional and compassionate.They would answer any questions that they were able to and they all know how to make a decent cup of coffee for visitors. I am unclear about "activities" as I was only a visitor. Value for money is unknown as funded

by NHS but would imagine they would be happy.

Reply from Kate Wyatt, Group Community Engagement Manager at Manor Barn Nursing HomeThank you so much for taking the time to share your experience. We're delighted to hear that your brother felt well cared for and that our team made you feel welcome during your visits. We always strive to provide compassionate, professional care and a welcoming environment, including a good cup of coffee.

We understand that as a visitor it can be difficult to fully experience all our activities, but we do offer a range of engaging options for residents to enjoy throughout the week. We also appreciate your kind words regarding value for money and are glad you feel confident in the care provided.

Thank you again for your thoughtful review, it means a lot to the whole team at Manor Barn.

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Review of
The Anchorage
from U C (Daughter of Resident) published on 22 August 2025 Submitted via Postal Card • Report

Overall Experience

My mother has spent a great deal of time at The Anchorage over the past 3 years. Both as a resident for over a year and respite. She is very happy and comfortable staying there.

Reply from Kate Wyatt, Administrator at The AnchorageThank you for taking the time to share your kind review. We're so pleased to hear that your mother feels happy and comfortable during her stays at The Anchorage. Whether for long-term care or respite, it's always our goal to provide a warm, supportive environment where residents feel at home. Your feedback is truly appreciated by the whole team.

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Review of
The Anchorage
from L T (Niece of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

Everything about The Anchorage is absolutely fantastic. The level of care, support and friendliness is outstanding, and they go above and beyond to look after residents. They make the transition into care seamless, providing love and care at every stage.

Reply from Kate Wyatt, Administrator at The AnchorageThank you so much for your kind and thoughtful review. We're truly delighted to hear that your aunt is enjoying her time at The Anchorage. It means a great deal to know that, as her niece, you've felt supported and reassured by the care she's receiving. Our team works hard to create a warm, safe, and welcoming environment for every resident, and we're so pleased that the transition into care felt seamless for your aunt and your family. Providing love and support at every stage is at the heart of what we do, so your feedback is incredibly appreciated. Thank you again for taking the time to share your experience.

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Review of
The Anchorage
from Caroline D (Wife of Resident) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

Finding The Anchorage was the very best thing that I did for my husband. I looked after him at the house with Alzheimer's, it was so very tough, and he just ate and slept every day. Immediately after he arrived, he blossomed again and joined in, and his cheeky smile was back. He loved the kind care

and attention that he was given, and the staff just could not be kinder - everyone. And then as he deteriorated, but still had the splendid care. Thank you all so much.

Reply from Kate Wyatt, Administrator at The AnchorageThank you so much for your heartfelt words. It means the world to us to hear how much The Anchorage helped both you and your husband during such a challenging time. We're truly honoured to have been part of his journey, and to know that he was able to smile, engage, and feel cared for while with us is exactly why we do what we do. Our team will be deeply touched by your kind words , providing compassionate and personalised care is at the heart of everything we strive for. Thank you again for your trust, and for sharing such a moving reflection. Please know you're always welcome here, our door is always open, and it would be a pleasure to see you. We miss you both dearly.

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Review of
The Anchorage
from A T (Sister of Resident) published on 24 June 2025 Submitted via Postal Card • Report

Overall Experience

My brother has now become a resident, due to ill health. His transition to the home from hospital was quickly and efficiently carried out. Everyone I have met (staff) have been extremely friendly and efficient. My brother has settled in extremely well. The grounds are peaceful for the residents and

visitors alike.

Reply from Kate Wyatt, Administrator at The AnchorageThank you so much for your kind words and for taking the time to share your experience. We're so pleased to hear that your brother's transition into the home was smooth and that he has settled in well. It's wonderful to know that you've found our team friendly and efficient, and that you have found the peaceful surroundings a comfort to both residents and visitors. Your feedback means a great deal to us, and we're here to support your brother in every way we can.

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Review of
Manor Barn Nursing Home
from A D (Partner of Resident) published on 23 June 2025 Submitted via Postal Card • Report

Overall Experience

Staff very professional, caring and welcoming. Food very high standard. Complex is tidy and clean. Bedroom slightly cramped and small. Activities very good often and variable. Gardens well kept, attractive and useable. Medications dealth with well.

Reply from Kate Wyatt, Administrator at Manor Barn Nursing HomeThank you for taking the time to leave your review.We're so pleased to hear your kind words about the professionalism and care shown by our team, as well as your positive comments on the food, activities, and the upkeep of our gardens and facilities. It's always encouraging to know that our efforts are making a difference.We also appreciate your feedback regarding the bedroom size. While some of our rooms are more compact, we aim to make each space as comfortable and welcoming as possible, and we'll certainly take your comments into consideration.Thank you again for your valuable feedback and support.

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Review of
The Anchorage
from Ian M (Son of Resident) published on 15 May 2025 Submitted via Postal Card • Report

Overall Experience

Excellent experience, very friendly and helpful staff.

Reply from Kate Wyatt, Administrator at The AnchorageThank you so much for your kind words. We're thrilled to hear you had an excellent experience and that our staff made you feel welcome and supported. We truly appreciate your feedback and hope to see you again soon.

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Review of
The Anchorage
from Alan A (Stepson of Resident) published on 13 May 2025 Submitted via Postal Card • Report

Overall Experience

As always my relative is well cared for with the dignity she deserves. I can only praise all the staff for the way they look after her.

Reply from Kate Wyatt, Administrator at The AnchorageThank you so much for your kind words. We're truly grateful for your trust and are so pleased to hear that your relative is being cared for with the dignity and compassion she deserves. Our team is dedicated to providing the highest standard of care, and your feedback means a great deal to all of us. Thank you again for your time.

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Review of
The Anchorage
from Karen P (Daughter of Resident) published on 28 April 2025 Submitted via Postal Card • Report

Overall Experience

Mum and Dad moved into The Anchorage in January 2025 as Mum's health was failing. In past years they had visited friends here and had already formed a favourable opinion. This was fully reinforced when I visited with Dad prior to moving them in. The accommodation is very warm, clean and homely, light-filled

dining room with tablecloths and napkins a nice touch. The staff are very caring and attentive. Sadly we lost Mum after a couple of months but the care she received in her last weeks was outstanding. Since her passing Dad has been extremely well-supported too. Finally, the meals deserve a mention, the chef prepared the food freshly every day, a big hit with Dad!

Reply from Kate Wyatt, Administrator at The AnchorageThank you so much for taking the time to share your kind words and experiences with us. We were honored to care for your Mum and are deeply sorry for your loss. It means a great deal to know that the warmth and attentiveness of our team brought comfort to your dad during such a difficult time. We're also so glad to hear that your Dad is enjoying the meals-our chef's take great pride in preparing fresh and nourishing food every day. Your thoughtful review truly touches all of us here at The Anchorage. Thank you again for your trust and support.

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Review of
The Anchorage
from Veronica S (Friend of Resident) published on 7 April 2025 Submitted via Postal Card • Report

Overall Experience

I went to visit a friend who is a resident. The staff greeted me with kindness and all were very friendly. The manager was very helpful. I arrived at lunchtime and the food looked amazing and my friend said it is delicious. The chef gave me a pudding as I was sitting with my friend, and that was very

delicious! I would recommend The Anchorage here at Pulborough to my friends. Also me when I need care. xx

Reply from Kate Wyatt, Administrator at The AnchorageThank you so much for your review. We really do appreciate the time taken to write this for us, and your feedback will certainly be passed onto all of our team. We hope to welcome you back to The Anchorage soon for a Lunch date.

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Review of
Manor Barn Nursing Home
from A S (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report

Overall Experience

My mum has been in Manor Barn nursing home since June 2022. The care she receives is second to none. I could not be happier that she is in a caring and safe environment. The nursing home is always clean and tidy. They do lots of activities that cater for mum's need. The staff are very friendly and very

approachable nothing seems to much trouble for all the staff. The food is a very good selection and it's always nicely presented.

Reply from Alice Ledwith, Customer Relations Manager at Manor Barn Nursing HomeThank you so much for your kind words and thoughtful review. We're thrilled to hear that your mum has been receiving such great care at Manor Barn nursing home. Our team works hard to provide a safe, caring, and welcoming environment for all our residents, and it's wonderful to know that your mum's needs are being met with such attention and dedication. We truly appreciate your recognition of our staff, cleanliness, activities, and food. It's feedback like this that motivates us to continue delivering the highest standard of care. Thank you for trusting us with your mum's care.

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Care Homes Owned by Premium Care Group in West Sussex

Premium Care Group Locations in West Sussex (2)

Premium Care Group Reviews in West Sussex (128)

The Anchorage

The Anchorage

The Anchorage

The Anchorage

Manor Barn Nursing Home

Manor Barn Nursing Home

Manor Barn Nursing Home

Manor Barn Nursing Home

The Anchorage

Manor Barn Nursing Home

The Anchorage

The Anchorage

The Anchorage

The Anchorage

Manor Barn Nursing Home

The Anchorage

The Anchorage

The Anchorage

The Anchorage

Manor Barn Nursing Home

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