All prices are a guideline of a starting cost depending on care needs and availability. For the most accurate information surrounding fees, please book a viewing and our Home Manager will be able to discuss your requirements, costs, any funding eligibility and show you around our lovely home.
These prices are only a guideline, please contact The Anchorage to find out the exact price for your requirements.
Your encouraged to visit at anytime. Protected Mealtimes
Large Car park at the front and back of the property. Easy access. Free Parking
The Anchorage has a Review Score of 9.9 (9.877) out of 10, based on 49 reviews in the last 2 years. Over all time The Anchorage has 98 reviews.
Review from L T (Niece of Resident) published on 30 July 2025
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Overall Experience
5.0 out of 5
Reply from Kate Wyatt, Administrator at The Anchorage
Thank you so much for your kind and thoughtful review. We're truly delighted to hear that your aunt is enjoying her time at The Anchorage. It means a great deal to know that, as her niece, you've felt supported and reassured by the care she's receiving. Our team works hard to create a warm, safe, and welcoming environment for every resident, and we're so pleased that the transition into care felt seamless for your aunt and your family. Providing love and support at every stage is at the heart of what we do, so your feedback is incredibly appreciated. Thank you again for taking the time to share your experience.
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Review from Caroline D (Wife of Resident) published on 9 July 2025
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5.0 out of 5
Reply from Kate Wyatt, Administrator at The Anchorage
Thank you so much for your heartfelt words. It means the world to us to hear how much The Anchorage helped both you and your husband during such a challenging time. We're truly honoured to have been part of his journey, and to know that he was able to smile, engage, and feel cared for while with us is exactly why we do what we do. Our team will be deeply touched by your kind words , providing compassionate and personalised care is at the heart of everything we strive for. Thank you again for your trust, and for sharing such a moving reflection. Please know you're always welcome here, our door is always open, and it would be a pleasure to see you. We miss you both dearly.
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Review from A T (Sister of Resident) published on 24 June 2025
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5.0 out of 5
Reply from Kate Wyatt, Administrator at The Anchorage
Thank you so much for your kind words and for taking the time to share your experience. We're so pleased to hear that your brother's transition into the home was smooth and that he has settled in well. It's wonderful to know that you've found our team friendly and efficient, and that you have found the peaceful surroundings a comfort to both residents and visitors. Your feedback means a great deal to us, and we're here to support your brother in every way we can.
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Review from Ian M (Son of Resident) published on 15 May 2025
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5.0 out of 5
Reply from Kate Wyatt, Administrator at The Anchorage
Thank you so much for your kind words. We're thrilled to hear you had an excellent experience and that our staff made you feel welcome and supported. We truly appreciate your feedback and hope to see you again soon.
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Review from Alan A (Stepson of Resident) published on 13 May 2025
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Overall Experience
5.0 out of 5
Reply from Kate Wyatt, Administrator at The Anchorage
Thank you so much for your kind words. We're truly grateful for your trust and are so pleased to hear that your relative is being cared for with the dignity and compassion she deserves. Our team is dedicated to providing the highest standard of care, and your feedback means a great deal to all of us. Thank you again for your time.
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Review from Karen P (Daughter of Resident) published on 28 April 2025
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5.0 out of 5
Reply from Kate Wyatt, Administrator at The Anchorage
Thank you so much for taking the time to share your kind words and experiences with us. We were honored to care for your Mum and are deeply sorry for your loss. It means a great deal to know that the warmth and attentiveness of our team brought comfort to your dad during such a difficult time. We're also so glad to hear that your Dad is enjoying the meals-our chef's take great pride in preparing fresh and nourishing food every day. Your thoughtful review truly touches all of us here at The Anchorage. Thank you again for your trust and support.
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Review from Veronica S (Friend of Resident) published on 7 April 2025
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Overall Experience
5.0 out of 5
Reply from Kate Wyatt, Administrator at The Anchorage
Thank you so much for your review. We really do appreciate the time taken to write this for us, and your feedback will certainly be passed onto all of our team. We hope to welcome you back to The Anchorage soon for a Lunch date.
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Review from L A (Daughter of Resident) published on 31 March 2025
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5.0 out of 5
Reply from Kate Wyatt, Administrator at The Anchorage
Thank you so much for your review. Your feedback is so valued and appreciated by the whole team here at The Anchorage.
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Review from V K (Friend of Resident) published on 23 January 2025
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Overall Experience
5.0 out of 5
Reply from Kate Wyatt, Administrator at The Anchorage
Thank you for taking the time to write us this wonderful review. Your feedback really is much appreciated by the whole team, we will be certain to pass this on. We hope to welcome you back to The Anchorage for future visits. Thank you again.
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Review from Sue A (Friend of Resident) published on 9 December 2024
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5.0 out of 5
Reply from Kate Wyatt, Administrator at The Anchorage
Thank you so much for taking the time to write this review. We are delighted to hear all these positive comments and will certainly pass these onto our team here. We hope to see you over the festive period, please do come and join us for our exciting events, over the next few weeks in particular. Wishing you a very Happy Christmas.
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Review from Sue G (Friend of Resident) published on 4 December 2024
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Overall Experience
5.0 out of 5
Reply from Kate Wyatt, Administrator at The Anchorage
Thank you so much for taking the time to write this review. We take pride in opening our home to everyone, so delighted to read that you felt welcomed and enjoyed your lunch with us. We hope that your friend decides to make The Anchorage her home and you can visit us again very soon. Merry Christmas from all the Team here.
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Review from J L (Resident) published on 28 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kate Wyatt, Administrator at The Anchorage
We are delighted to hear that you are enjoying your holiday with us, and really hope that in the future you decide to make The Anchorage your home. Your kind comments will be shared with the team here at The Anchorage.
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Review from V H (Wife of Resident) published on 24 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jessica Watkins, Care Home Manager at The Anchorage
Thank you so much for your wonderful and honest review, we look forward to you both visiting us again soon. You and your husband are so much a part of the Anchorage family and it was a pleasure to care and guide you both through a difficult time, we are here for you both.
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Review from Joyce P (Friend of Resident) published on 30 September 2024
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5.0 out of 5
Reply from Kate Wyatt, Administrator at The Anchorage
Thank you so much for taking the time to leave us this super review. We are glad that you managed to come to our Summer Fair, sorry we couldn't bring better weather!! We have lots of events coming up at the Anchorage, so keep an eye on our Activity schedule, we would love to see you. Your kind words will be shared with all our team. Thank you so very much.
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Review from I H (Son of Resident) published on 11 September 2024
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Overall Experience
5.0 out of 5
Reply from Jessica Watkins, Care Home Manager at The Anchorage
Thank you for this wonderful review and feedback, your lovely words will be shared with all the teams. We feel incredibly lucky to have been able to care for your mother, such a character. Thank you for your support and kindness, best wishes from us all.
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Review from Anne S (Resident) assisted by family/friend published on 20 August 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jessica Watkins, Care Home Manager at The Anchorage
Thank you for your wonderful review; it's so encouraging for our team to receive such positive feedback. We are delighted to hear that so are so happy here at your Anchorage home.
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Review from Marguerite M (Friend of Resident) published on 30 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jessica Watkins, Care Home Manager at The Anchorage
Thank you for your wonderful review, your kind words will be shared amongst the team. We are incredibly happy that you have seen so much improvement in your friend since she has been in our care. It has been lovely to see you here enjoying the home and having lunch with your friend, we look forward to seeing you again very soon. With your former profession being as a registered care home manager, your review is particularly rewarding.
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Review from S M (Friend of Resident) published on 29 July 2024
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Overall Experience
5.0 out of 5
Reply from Jessica Watkins, Care Home Manager at The Anchorage
Thank you for your lovely review, we are glad you have been made to feel welcome to the home and we look forward to seeing you here again soon.
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Review from Adrian D (Cousin of Resident) published on 25 July 2024
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Overall Experience
4.0 out of 5
Reply from Jessica Watkins, Care Home Manager at The Anchorage
Thank you for your review, we are always striving to improve our services here and your opinion is important to us.
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Review from Ursula C (Daughter of Resident) published on 24 July 2024
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Overall Experience
5.0 out of 5
Reply from Jessica Watkins, Care Home Manager at The Anchorage
Thank you for your kind words, I'm glad everyone is enjoying the gardens, it's so lovely when families visit with children and dogs. I will discuss your feedback regarding the fish and chips with our head chef and ask him to complete a one-to-one with your mum to discuss this. Thank you for being such a supportive family, it really does create a wonderful family environment at the home.
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The Review Score of 9.9 (9.877) out of 10 for The Anchorage is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 49 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.877 for The Anchorage is calculated as follows: ( (506 Excellents x 5) + (56 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 569 Ratings = 4.877
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Anchorage is based on 49 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 49 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 11 Aug 2025
The rooms are available at Private rate
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Job Title: Care Manager
Joined: 2013
I began my journey at The Anchorage in 2013 as part of the domestic team. It wasn’t long before I discovered a real passion for supporting and caring for the elderly, which led me to join the care team in 2017.
Since then, I’ve completed my NVQ Level 3 in Health & Social Care and was proud to be promoted to Deputy Care Manager in 2022. In June 2025, I was honoured to step into the role of Care Manager.
Outside of work, I enjoy spending quality time with my family.
Job Title: Care Home Administrator/ Carehome.co.uk Champion
Joined: 1997
Kate brings 27 years of experience in the care sector, having worked in a variety of roles from domiciliary care to Deputy Care Manager. Now in her role as Administrator, she draws on her extensive knowledge to provide vital support to the team. Her passion for caring for the elderly is evident in everything she does, and she loves being at the heart of the home, staying closely connected to both staff and residents.
Kate also has a real passion for community engagement and thoroughly enjoys meeting new people and making a genuine difference. She takes great pride in supporting other homes within the Premium Care Group and contributes wherever she can.
Outside of work, Kate enjoys spending time with her horses and her beloved dog, Selly. A devoted family person, she finds joy in the outdoors and quality time with her loved ones
Job Title: Lifestyle Manager
Joined: 2007
A very experienced “people person” with a long background in TV production management. Trained at the Guildhall school of music and drama and Trinity College of Music. All very useful skills for a Lifestyle Manager to have.
Liz says, “every day is different, every day is a very rewarding job, every day something touches her heart.”
Job Title: Head of Maintenance
Joined: 2007
Rosen, affectionately known as Ross by all our residents at The Anchorage, has been a valued member of the team since 2007. With an incredible knowledge of the home and how it runs, Ross can fix, mend, or make just about anything, making him truly the heart of our home. Admired and respected by all, Ross brings warmth and reliability to everything he does. He enjoys every aspect of his role and is often seen taking residents on mini-bus outings, which have a hugely positive impact on their emotional and mental wellbeing.
Job Title: Head Chef
Jon has been in the catering industry for 47 years, with extensive experience working in hotels and restaurants. He held an AA Rosette for 20 years and trained at the catering college in Exeter.
Outside of work, Jon still has a deep passion for cooking and particularly enjoys preparing fish dishes.
Job Title: Head of Housekeeping
Colin began his journey with us as part of the housekeeping team and quickly progressed to become our Head of Housekeeping. He takes great pride in his role and leads his team with efficiency and dedication. Known for running a tight ship, Colin consistently receives compliments on the cleanliness and presentation of The Anchorage. He’s incredibly proud of his hardworking team, who thrive under his leadership. Outside of work, Colin is a keen football supporter and enjoys cycling in his spare time.
Job Title: Operations Director
Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.
For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.
Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.
Job Title: Operations Manager
Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.
Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.
Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.
She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.
Job Title: Customer Liaison Manager
Joined: 2024
As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.
In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.
Dedicated and deeply passionate, I’m here to help, no question is ever too much.
Job Title: Group Lifestyle Manager
In July 2025, I was honoured to become the Group Lifestyle Manager for Premium Care Group, where I oversee and develop lifestyle programmes across all our care homes to enhance residents’ wellbeing and quality of life.
Before this, I was Care Manager at Weald Hall, having started my career there as a care assistant. I quickly built strong relationships with residents and the care team. My passion has always been to make a genuine difference, caring for every resident as if they were part of my own family.
At Premium Care Group, we are committed to providing excellent, individualised care that promotes independence and enables residents to live their lives to the fullest. I look forward to continuing to create welcoming, engaging environments where family, friends, and our residents feel at home.
Job Title: Group Clinical Manager
Sonya has been a qualified nurse for over 22 years, with extensive experience in both Acute and community settings across various National Health Care Services (NHS) in Northwest London. She has also worked in the Middle East with the Government on projects including reducing amputation rates and promoting awareness on wound management. In 2022, Sonya transitioned into the Nursing Home industry to utilise her broad knowledge and skills in managing clients with chronic conditions.
Sonya initially qualified as a general nurse in 2023 and went on to attain further qualifications, including Tissue Viability (specialising in managing all types of wounds, including cancerous wounds, pressure ulcers, and leg ulcers), Teaching and Co-mentoring, Leadership and Management. She also holds a master’s degree in Health and Social Person-Centred Care and a Meta Master's in Behaviour Studies.
She was previously the Home Manager at Kingfishers Care Home in Bourne End, where she had the privilege of being part of a diverse, modern, and dynamic management team at Premier Health Care. In her new role as Group Clinical Manager within the Premium Care Group, Sonya will be using her expertise to support the homes in achieving and maintaining high clinical standards.
In her spare time, Sonya enjoys reading and watching documentaries.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Anchorage to verify any information. View our terms and conditions. The Anchorage has an Enhanced Service - more info.
