
The care home is always clean and there are many activities available for the residents.M H(Son of Resident/Service User)

As a family, we all agree that this is an outstanding care home run by truly caring staffRosie M(Daughter of Resident/Service User)


The care home is always clean and there are many activities available for the residents.M H(Son of Resident/Service User)

As a family, we all agree that this is an outstanding care home run by truly caring staffRosie M(Daughter of Resident/Service User)


Situated close to all amenities of Pulborough, The Anchorage is set in beautifully maintained and peaceful grounds enjoying views towards the South Downs. The home provides residential care in 36 single rooms, many with garden views and all with en-suite facilities. In addition to extensive communal areas for the use of residents, their families and friends, the gardens provide a charming space in which to relax in the summer months....
Care Provided by The Anchorage
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
* Subject to care needs.
The price(s) shown are provided by the care home. Contact The Anchorage for full pricing details and T&Cs.
Contact The Anchorage to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Premium Care Group
- Private Owned
Person in charge
- Samantha Oliver (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (34)
Visiting
- Your encouraged to visit at anytime. Protected Mealtimes
Parking
- Large Car park at the front and back of the property. Easy access. Free Parking
The Anchorage Reviews (114)
The Anchorage has a Review Score of 9.9 (9.923) out of 10, based on 33 reviews in the last 2 years.
Over all time The Anchorage has 114 reviews.
Mum lived at The Anchorage for just over three years. During that time her dementia progressed until she died peacefully in her room. During all that time her care was amazing. She was always talked to, encouraged, understood and supported. All the staff, working as a team, are approachable, cheerful and very professional. Despite Covid lockdown restrictions, the concern for residents has never wavered. Mum spent her final days at rest and the palliative care was exemplary.
I fully enjoyed my stay at The Anchorage, it has given me the confidence to be in my home to face new challenges.
The time I was at The Anchorage was a very pleasant time. All staff were kind and helpful, always smiling and making you feel special. The food was excellent and everything was kept fresh and clean and they all got on very well, no matter what time of day or night. Thank you all, stay safe.
The team at The Anchorage have been absolutely fantastic to my mother since she moved there a couple of years ago, but they have surpassed themselves during this lockdown. All credit to them for managing the awful circumstances in the best way, ensuring the safety and health of their residents at all times. Well done!
My husband and I are very pleased with our choice of care home - The Anchorage. The staff are caring in their job and always have a happy and positive attitude. Most importantly my mother is happy and content with her new home. This gives us great peace of mind.
As soon as I arrived I felt comfortable in the lovely room provided and views to the well-kept garden was a bonus. The staff were pleasant and friendly at the outset making me feel at home instantly. I would be happy to go back any time for respite.
She is lucky to have one of the best/largest rooms in the home and as she is spending most of her time there, she feels comfortable at the home. If she were in one of the smaller rooms, she would be less so. The main issues we have experienced are related to staff turnover and sometimes shortages. Otherwise, her care is excellent.
It is clean and bright. The staff are welcoming, smiley, helpful and most of all, my neighbour is extremely happy, content and settled there.
She feels very at home here.
The Anchorage is a rural residential home for elderly care, which includes respite and end of life. There is a lovely atmosphere throughout the home which caters for 36 occupants. Individual rooms include a generous en-suite bathroom and wet room. The level of cleanliness is very high and maintained on a daily basis. Meals are provided in own rooms for those who cannot eat in the dining area. Musical entertainment is a regular feature. Also, in-house quizzes are a popular feature. As well as being a regular visitor to a relative living here, I have been associated with The Anchorage for over 10 years as a coordinator for Local Community Transport in which time I organised many car and wheelchair journeys for residents. These journeys were sometimes for social purposes or medical destinations. This service is still available to all residents and a wheelchair accessible vehicle is available at low cost. With good management and devoted, caring staff what more could anyone want?
My mother has lived there for the best part of three years now, the care and kindness she receives gives me peace of mind knowing that she is in a safe place.
The staff that I have come in contact with (I call them staff but they are more than that), provide a loving, caring, and fulfilling way of life for all of the residents.
The food provided, which I have eaten, is both tasty and nutritious. The residence clean and homely.
I would have no hesitation in staying there myself (can't say better than that).
This was my first visit to see my mother-in-law, hence I feel I cannot answer any more than I have. All areas were particularly clean and all staff very attentive.
The care home felt warm and inviting from the moment we arrived! The staff were friendly, helpful and clearly do a great job of looking after my nanny!
I have been visiting The Anchorage on a regular basis for a number of years. I have always found the environment to be pleasant, welcoming, clean and what I would wish for if I am ever in need of a placement in a care home.
I cannot answer value for money as I visit as a friend and have no idea as to the fees.
A very caring home with friendly staff who are all prepared to go the extra mile to make the resident feel comfortable.
The staff were always smiling and their care and consideration impeccable - friendly but not familiar.
Caring workers especially night staff, in particular, one lady. Good activities - most diligent in their role. Menu selections very good. Only irritant, call bell system.
If my health problems deteriorate further I shall be in no doubt where to ask for help. Meanwhile, I shall treasure wonderful memories of a wonderful care home.
Congratulations to all.
My wife and I can't speak highly enough of the care our elderly friend and neighbour received over the past year in The Anchorage. She has now moved on to a nursing home for care due to a serious fall. The staff at The Anchorage are excellent and their constant care. Consideration and cheerfulness is second to none. Plus the lovely food served every day and cups of tea etc throughout the day, even for visitors. The games and other interesting things going on are available to all the residents and are generally well attended which encourages them to mix well.
Bed Vacancies
Please contact us for latest vacancies.
News (104) & Events (0)
- 17 Aug 2026
The Anchorage Care Home in Pulborough welcomed residents, families, friends and members of the local community for a wonderful Summer Fayre filled with fun, laughter and plenty of memorable moments....
- 27 Jun 2026
Premium Care Group is delighted to celebrate the remarkable achievement of Daisy, who has been named the winner of the Community Award at the Child of Sussex Awards 2026. The...
- 17 Jun 2026
Residents, families, local organisations and members of the wider community came together at Premium Care Group’s The Anchorage Care Home in Pulborough during Care Home Open Week, raising an incredible...
There are no upcoming events for The Anchorage.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Premium Care Group
- 02 Oct 2025Recipient: The Anchorage
- 31 Jan 2025Recipient: Premium Care Group
Accreditations
There are no accreditations posted yet for The Anchorage.
Meet the Team (11)

Sam began her career in care at the age of 18 in a nursing home in Petersfield, where she discovered just how rewarding it is to make a genuine difference in people’s lives. Since then, she has built extensive experience across a wide range of care settings, including nursing, residential, mental health, domiciliary, and private care. Each role has shaped her skills, knowledge, and passion for delivering high-quality, compassionate care.
Although Sam explored other career paths when her children were younger, her heart always led her back to care. She believes in investing not only in residents, but in their extended families too, building strong, lasting relationships that continue long after people move on.
As Manager at The Anchorage, Sam is proud to lead a dedicated team and to help create a warm, welcoming, and supportive environment where residents feel valued, and families feel included and reassured.
Known for her positivity, Sam often shares her three guiding principles: you only know what you know; communication is key; and there is a solution to everything. She feels truly honoured to be part of The Anchorage and is passionate about making a difference every single day.

Kim began her career in care over 40 years ago and has recently been promoted to Deputy Care Manager at The Anchorage. With a lifelong passion for dementia care and supporting the elderly, she brings an exceptional depth of experience and compassion to her role.
Throughout her career, Kim has worked across many areas of the care field, including domiciliary care, live-in care, and both nursing and residential settings. Her dedication and extensive knowledge make her an invaluable member of our team at The Anchorage. She is especially committed to making a real difference in people’s lives every day.
Outside of work, Kim loves spending time with her daughters and grandchildren. She also enjoys relaxing with a good TV show, listening to music, and taking peaceful walks in the countryside.

Rosen, affectionately known as Ross by all our residents at The Anchorage, has been a valued member of the team since 2007. With an incredible knowledge of the home and how it runs, Ross can fix, mend, or make just about anything, making him truly the heart of our home. Admired and respected by all, Ross brings warmth and reliability to everything he does. He enjoys every aspect of his role and is often seen taking residents on mini-bus outings, which have a hugely positive impact on their emotional and mental wellbeing.

Karen’s career has always centred around Customer Care; nothing is more rewarding to her than ensuring people feel truly valued and supported. With over 20 years of experience as an Office Manager, she has developed the confidence and communication skills to navigate even the most challenging situations with professionalism and empathy.
A devoted animal lover, especially of dogs and cats, Karen shares her home with Milo, her very affectionate (and undeniably handsome) cat who never misses a chance to remind her of it. She has also shared the last 16 wonderful years with her partner, Kevin. The two first met during her time working as Cabin Crew at Gatwick Airport, a role that revealed just how much she enjoys connecting with people from all walks of life.
Outside of work, Karen can most often be found at Boot sales or Antique fairs. Together, she and Kevin love camping, walking, or bird spotting in Pulborough Brooks whenever the opportunity arises. They also enjoy a touch of nostalgia: one of her closest friends hosts regular 80s nights, and dressing up for her favourite era is something Karen looks forward to every time.

Jon has been in the catering industry for 47 years, with extensive experience working in hotels and restaurants. He held an AA Rosette for 20 years and trained at the catering college in Exeter.
Outside of work, Jon still has a deep passion for cooking and particularly enjoys preparing fish dishes.

Karen is our Housekeeping Supervisor, having progressed into this role after gaining valuable experience within the housekeeping team. She is always cheerful and engages warmly with both residents and team members, creating a positive and welcoming atmosphere.
Outside of work, Karen is a proud mother of two and enjoys spending her free time walking with her family. She is also a passionate animal lover.

Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.
For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.
Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.

Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.
Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.
Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.
She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.

With over 30 years of experience in the care sector, Kate has built an extensive and varied career, holding roles ranging from domiciliary care to Deputy Care Manager. She also spent many years as an Administrator, where her wealth of knowledge, dedication, and unwavering support made her an invaluable member of the team.
Kate's passion for elderly care is at the heart of everything she does. She thrives in the centre of the home, maintaining close relationships with both residents and colleagues and ensuring that compassion and quality remain at the forefront of every interaction.
A strong advocate for community engagement, Kate is passionate about meeting new people, building meaningful relationships, and making a genuine difference in the lives of others. She takes great pride in supporting homes across Premium Care Group, always happy to share her expertise and contribute wherever she is needed.
Most recently, Kate served as Group Community Engagement Manager for Premium Care Group, a role she was immensely proud to hold. In July 2026, she was promoted to Head of Marketing, where she continues to champion connection, compassion, and innovation across the organisation. Kate is excited to build on this new chapter, driving the company's marketing strategy while continuing to make a positive impact for residents, families, colleagues, and the wider community.
Outside of work, Kate enjoys spending time with her horses and her beloved dog, Selly. A devoted family person, she cherishes quality time outdoors with her two children, Josh and Daisy, and enjoys making lasting memories with her family and loved ones.

As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.
In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.
Dedicated and deeply passionate, I’m here to help, no question is ever too much.

Daisy is an 11-year-old community champion who has been visiting The Anchorage care home since she was a toddler. A few years ago, she created Through the Eyes of a Child, a heartfelt initiative designed to capture children’s honest reflections on their experiences of visiting the care home, helping staff and residents see the environment through a child’s perspective.
What began as a simple idea has grown into a meaningful programme that fosters intergenerational connections. Daisy encourages children from local schools to visit the home, building friendships with residents and taking part in activities, events, and outings. She has also developed feedback forms to ensure children’s voices are heard and valued.
Over the past year, Daisy’s compassion and dedication have been widely recognised. She has received a Champions of Care Special Recognition Award from Person Centred Software, the Community Cup from her school for her empathy and service, and the Saxon Weald Local Community Youth Winner Award for her outstanding contribution to the care home and wider community. She is also due to join the PDCCA Volunteer Friends Scheme in the New Year.
Now beginning to share Through the Eyes of a Child with other care homes across the group, Daisy continues to lead with kindness, empathy, and maturity beyond her years, proving that age is no barrier to making a meaningful difference.
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