The care home is always clean and there are many activities available for the residents.M H(Son of Resident/Service User)
As a family, we all agree that this is an outstanding care home run by truly caring staffRosie M(Daughter of Resident/Service User)
The care home is always clean and there are many activities available for the residents.M H(Son of Resident/Service User)
As a family, we all agree that this is an outstanding care home run by truly caring staffRosie M(Daughter of Resident/Service User)
Situated close to all amenities of Pulborough, The Anchorage is set in beautifully maintained and peaceful grounds enjoying views towards the South Downs. The home provides residential care in 36 single rooms, many with garden views and all with en-suite facilities. In addition to extensive communal areas for the use of residents, their families and friends, the gardens provide a charming space in which to relax in the summer months....
Situated close to all amenities of Pulborough, The Anchorage is set in beautifully maintained and peaceful grounds enjoying views towards the South Downs. The home provides residential care in 36 single rooms, many with garden views and all with en-suite facilities. In addition to extensive communal areas for the use of residents, their families and friends, the gardens provide a charming space in which to relax in the summer months.
A strong management team and a well-equipped and modern care environment support the fully trained and experienced care teams.
An in-house team of chefs specialise in traditional home cooking with menus that offer a range of choice using, wherever possible, produce from the fruit and vegetable garden. Carers encourage all residents to invite friends and family to join them for lunch, morning coffee or afternoon tea.
Contact The Anchorage to confirm what's included and get a personalised quote:
* Subject to care needs.
The price(s) shown are provided by the care home. Contact The Anchorage for full pricing details and T&Cs.
The Anchorage has a Review Score of 10 (9.959) out of 10, based on 36 reviews in the last 2 years.
Over all time The Anchorage has 120 reviews.
I have visited The Anchorage a few times now. I have always experienced a very warm and helpful welcome from the staff. The home itself seems and smells very clean and well-kept. I would strongly recommend it.
I have visited The Anchorage a few times now. I have always experienced a very warm and helpful welcome from the staff. The home itself seems and smells very clean and well-kept. I would strongly recommend it.
Thank you for your lovely review, we are glad you have been made to feel welcome to the home and we look forward to seeing you here again soon.
My cousin speaks highly of the home and the people working there. Very attentive and polite.
My cousin speaks highly of the home and the people working there. Very attentive and polite.
Thank you for your review, we are always striving to improve our services here and your opinion is important to us.
The quality of care is outstanding. There is great efficiency in the management team with information being passed on and communication in all directions is exceptional. The speed at which, once the decision was made, my mother was settled into The Anchorage was incredible - it is a stressful time...
The quality of care is outstanding. There is great efficiency in the management team with information being passed on and communication in all directions is exceptional. The speed at which, once the decision was made, my mother was settled into The Anchorage was incredible - it is a stressful time for all and everyone involved showed empathy and understanding in the way that they approached the whole family. Thank you, and well done.
Thank you for your kind words & lovely review, it was such a pleasure to care for your mum. Her beaming smile & cheerfulness is missed here, we hope that she will come back & stay with us again soon. She has made some lovely friends here, wishing her all the best in settling back in at home.
As a family, we all agree that this is an outstanding care home run by truly caring staff led by an exceptional manager and her deputy. As other reviews say it really does feel like a home from home and it's always clean, bright and fresh with good food and a wide range of activities on offer. Dad...
As a family, we all agree that this is an outstanding care home run by truly caring staff led by an exceptional manager and her deputy. As other reviews say it really does feel like a home from home and it's always clean, bright and fresh with good food and a wide range of activities on offer. Dad became a resident in April 2022 and either my brother or I visited him from away every week and without fail, we were always made to feel welcome and nothing was ever too much trouble. Sadly Dad passed away in June and we are just so grateful for the attentive, loving care he received during his last few weeks, it felt like he really did die at home and I was able to be with him at the end. We'd also like to know the proactive care Dad received from the medical group and the district nursing team.
Thank you for this wonderful review, your dad was an exceptional gentleman with the best sense of humour, he will be greatly missed by the whole Anchorage family. It was a privilege and pleasure to take care of him right to his final day, I hope you will all come back and see you when you can.
My father-in-law was a resident of The Anchorage in 2010 and could not have been given better care and attention. We were very impressed by the relaxed homely atmosphere created by the staff. Since then I have visited several other residents over the years and now know a particular neighbour who...
My father-in-law was a resident of The Anchorage in 2010 and could not have been given better care and attention. We were very impressed by the relaxed homely atmosphere created by the staff. Since then I have visited several other residents over the years and now know a particular neighbour who has been here for several years and is receiving excellent care and attention. It is a remarkable home that I recommend to everyone.
Thank you so much for your lovely response. We are so lucky to have you still visit The Anchorage 14 years on, and enjoy seeing you during your visits to see your friends here. Your comments and compliments are very valued and will be shared with the team. You are very much part of our Anchorage family.
I have been here for over a year, and I have lots of help and the chef cooks really lovely food. We do exercise and quizzes which keeps my brain going. I am really very happy here, everyone is so helpful.
I have been here for over a year, and I have lots of help and the chef cooks really lovely food. We do exercise and quizzes which keeps my brain going. I am really very happy here, everyone is so helpful.
Thank you for your glowing review and kind words; we are so glad that you are happy and settled here. We are lucky to have you play such a big part in The Anchorage family.
Our manager is one in a million.
Our manager is one in a million.
Thank you so much for this lovely review, home from home is a wonderful way to describe your experience of living at The Anchorage. We are one big happy family and you make our day with your beaming smile.
We visited as a family group and were accommodated in the garden room. Our resident was well attended to and in particular, ideas were discussed to help a friend/part-time resident visit. Interests and hobbies were explored in a way to makes them accessible for partial sight. The carers went over...
We visited as a family group and were accommodated in the garden room. Our resident was well attended to and in particular, ideas were discussed to help a friend/part-time resident visit. Interests and hobbies were explored in a way to makes them accessible for partial sight. The carers went over and above to make our visit and time with family comfortable. Our resident has exceptional carers and access to the things that make home work for her needs and happiness.
Thank you so much for this wonderful review, the resident thoroughly enjoyed your group visit. We look forward to welcoming you back in the future, we will share your lovely review with our amazing team here.
My mother came to The Anchorage Care Home for a type of respite stay after being discharged from the hospital. The care and kindness she has received has been outstanding. The staff that work there - all the areas within the Home, from Management (manager and deputy), the nurses, carers and...
My mother came to The Anchorage Care Home for a type of respite stay after being discharged from the hospital. The care and kindness she has received has been outstanding. The staff that work there - all the areas within the Home, from Management (manager and deputy), the nurses, carers and catering - can't do enough to help; I observed them continually being on hand to give support and help to the residents. They all seem to have such a positive and friendly manner to everyone. My mother's case has been particularly challenging at times and yet all the staff coped so well with dealing with so many aspects of it. They have been able to effectively liaise with the GP (there is a local specified GP from the local medical practice who visits regularly and ad-hoc), with the Clinical Lead and other professionals involved in my mother's care. Nothing seems too much trouble for them. A special mention goes out to two staff members in particular, who are super-proactive - but they're all lovely!
Thank you so much for taking the time to complete this review; it was an absolute pleasure to care for your mother, and I hope she will come to stay with us again soon. Please do bring her along to our garden party in September, we would love to see you both there and we will send you the details of the event.
The staff are extra special about caring in an individual way. The home offers a comfortable and extremely friendly atmosphere which makes a huge difference. The meals are of high quality and residents are encouraged to join at mealtimes in the dining room. Visitors are most welcome all the time...
The staff are extra special about caring in an individual way. The home offers a comfortable and extremely friendly atmosphere which makes a huge difference. The meals are of high quality and residents are encouraged to join at mealtimes in the dining room. Visitors are most welcome all the time and the garden and outlook is well maintained which offers residents plenty of opportunity to relax outside in the summer.
Thank you so much for your lovely review. It is so nice to hear that you feel welcomed by all of our staff when visiting your mum. We love having family visit our residents, so it is great to see your thoughts on our home!
My mother arrived for a two-week respite stay and then decided to become a full-time resident. Throughout this experience and the change of rooms, everyone has been kind, thoughtful and encouraging. They have gone out of their way to make her feel safe, secure and at home. I wish to thank everyone...
My mother arrived for a two-week respite stay and then decided to become a full-time resident. Throughout this experience and the change of rooms, everyone has been kind, thoughtful and encouraging. They have gone out of their way to make her feel safe, secure and at home. I wish to thank everyone for their help and kindness.
Thank you so much for your kind words and taking the time to share your experience with us so far. We love having your mother with us at The Anchorage and are so happy she has settled in well and everyone has made you feel welcome.
We feel our friend had a very positive experience when she stayed at The Anchorage. She said the staff were very kind and attentive. She found the food to be of an excellent standard. Although she was there for respite she has said she would be happy to stay there again, perhaps having it as her...
We feel our friend had a very positive experience when she stayed at The Anchorage. She said the staff were very kind and attentive. She found the food to be of an excellent standard. Although she was there for respite she has said she would be happy to stay there again, perhaps having it as her permanent home.
Thank you for taking the time to complete your review and sharing your experience on your friend's stay. We are so glad she was able to settle in well during her time with us and would love to have her onboard Permanently, should this be a requirement. I know there were some complications with your...
Thank you for taking the time to complete your review and sharing your experience on your friend's stay. We are so glad she was able to settle in well during her time with us and would love to have her onboard Permanently, should this be a requirement. I know there were some complications with your review, and I am so pleased after discussing with the management team, that you feel the home is 5 stars across the board - this really does mean so much to us!
The staff are all very helpful and friendly. Everywhere was clean and tidy. My father very much enjoyed his two-week stay and looks forward to returning.
The staff are all very helpful and friendly. Everywhere was clean and tidy. My father very much enjoyed his two-week stay and looks forward to returning.
It was great to speak with you just now regarding your feedback. We take every review onboard and are always working towards a happy and comfortable stay for all of our residents and families. We look forward to hopefully welcoming your Father back on a permanent basis and as always, if you have any further feedback or queries please do not hesitate to get in touch.
The food has improved. At times I can leave the dining room a happier resident. I enjoy the little extras when they appear.
The food has improved. At times I can leave the dining room a happier resident. I enjoy the little extras when they appear.
Thank you for your very kind review. We are delighted to hear that you're enjoying the varied meals provided and enjoying the little extras. We really appreciate the time you've taken to write this review for us.
The staff of The Anchorage have been so caring and helpful to Mum. She was very happy staying here and loved going for a ride in the wheelchair into the garden and seeing the fish pond. I think outdoor space was important to Mum, even just looking out of the window and seeing the comings and goings...
The staff of The Anchorage have been so caring and helpful to Mum. She was very happy staying here and loved going for a ride in the wheelchair into the garden and seeing the fish pond. I think outdoor space was important to Mum, even just looking out of the window and seeing the comings and goings of people outside was nice for her. I always felt that the staff had time for Mum and have been very supportive to me and my family, especially at this moment in time. Many thanks to you all.
Thank you so much for taking the time to write this review. We very much appreciate your feedback and will pass your kind comments on to our team here at The Anchorage. Our garden space has always been a place for enjoyment, peace and reflection, so we are pleased to hear that your mum was able to enjoy this. We remain here for you all as a family should you need us.
The manager and her team went above and beyond to make Mum's respite care a wonderful experience. It really was 'home from home' which is what she needed. Having been unwell for a few weeks she has now returned home healthier, stronger and ready to return to independent living. Thank you all.
The manager and her team went above and beyond to make Mum's respite care a wonderful experience. It really was 'home from home' which is what she needed. Having been unwell for a few weeks she has now returned home healthier, stronger and ready to return to independent living. Thank you all.
Thank you so much for your kind review. We are delighted to hear that after a short respite stay with us at The Anchorage, your mum has been able to return home and fully manage her normal activities of daily living. We are always here if your mum should require another respite stay or holiday.
My aunt stayed at The Anchorage for four weeks last year, she was very well looked after. All the staff were very helpful and friendly. The home was kept very clean and tidy. We were all made to feel very welcome. There was a good range of activities to keep my aunt entertained. The home is light...
My aunt stayed at The Anchorage for four weeks last year, she was very well looked after. All the staff were very helpful and friendly. The home was kept very clean and tidy. We were all made to feel very welcome. There was a good range of activities to keep my aunt entertained. The home is light and airy and the decoration of the home is lovely. My aunt's visitors were very impressed with how lovely the home was.
Thank you for your lovely feedback. We are delighted to hear that your aunt has had a positive respite stay with us and we hope that she will return to The Anchorage in the near future for another holiday.
The Anchorage is very much a home-from-home. My mum has been a resident for nearly 18 months and she says there is nothing she would change. Thanks to the wonderful staff - it feels like one big family.
The Anchorage is very much a home-from-home. My mum has been a resident for nearly 18 months and she says there is nothing she would change. Thanks to the wonderful staff - it feels like one big family.
Thank you so much for your review and your super comments. We are lucky to have you and your mum as part of our Anchorage family.
Overall very good, lovely people, well organised, a credit to all the staff that I came in contact with, plus the background staff, i.e. caterers and laundry. Only complaint I'm a big man with lack of ability so the toilet could have been higher. Seat extensions are not suitable.
Overall very good, lovely people, well organised, a credit to all the staff that I came in contact with, plus the background staff, i.e. caterers and laundry. Only complaint I'm a big man with lack of ability so the toilet could have been higher. Seat extensions are not suitable.
Thank you for your feedback, we welcome any feedback to use as a learning outcome. We look forward to seeing you in the future.
The care...
The care home is always clean and there are many activities available for the residents.
Thank you very much for your kind and honest review. I will certainly pass on your comments to our team.
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Yesterday, Sam, Home Manager at The Anchorage, Kate, Head of Marketing, and Rachel, Marketing Coordinator, had the pleasure of attending a wonderful afternoon tea at W Bryder & Sons in...
What a fantastic day for The Anchorage at the Pulborough Harvest Fair. We were incredibly proud to be sponsors of this wonderful local event, and even prouder to see so...
Sometimes, it’s the unplanned moments that become the most memorable. It all started with a simple suggestion from Sam, Home Manager at The Anchorage: “Let’s meet at 3pm and go...
There are no accreditations posted yet for The Anchorage.
Sam began her career in care at the age of 18 in a nursing home in Petersfield, where she discovered just how rewarding it is to make a genuine...
Sam began her career in care at the age of 18 in a nursing home in Petersfield, where she discovered just how rewarding it is to make a genuine difference in people’s lives. Since then, she has built extensive experience across a wide range of care settings, including nursing, residential, mental health, domiciliary, and private care. Each role has shaped her skills, knowledge, and passion for delivering high-quality, compassionate care.
Although Sam explored other career paths when her children were younger, her heart always led her back to care. She believes in investing not only in residents, but in their extended families too, building strong, lasting relationships that continue long after people move on.
As Manager at The Anchorage, Sam is proud to lead a dedicated team and to help create a warm, welcoming, and supportive environment where residents feel valued, and families feel included and reassured.
Known for her positivity, Sam often shares her three guiding principles: you only know what you know; communication is key; and there is a solution to everything. She feels truly honoured to be part of The Anchorage and is passionate about making a difference every single day.
Kim began her career in care over 40 years ago and has recently been promoted to Deputy Care Manager at The Anchorage. With a lifelong passion for...
Kim began her career in care over 40 years ago and has recently been promoted to Deputy Care Manager at The Anchorage. With a lifelong passion for dementia care and supporting the elderly, she brings an exceptional depth of experience and compassion to her role.
Throughout her career, Kim has worked across many areas of the care field, including domiciliary care, live-in care, and both nursing and residential settings. Her dedication and extensive knowledge make her an invaluable member of our team at The Anchorage. She is especially committed to making a real difference in people’s lives every day.
Outside of work, Kim loves spending time with her daughters and grandchildren. She also enjoys relaxing with a good TV show, listening to music, and taking peaceful walks in the countryside.
Rosen, affectionately known as Ross by all our residents at The Anchorage, has been a valued member of the team since 2007. With an incredible...
Rosen, affectionately known as Ross by all our residents at The Anchorage, has been a valued member of the team since 2007. With an incredible knowledge of the home and how it runs, Ross can fix, mend, or make just about anything, making him truly the heart of our home. Admired and respected by all, Ross brings warmth and reliability to everything he does. He enjoys every aspect of his role and is often seen taking residents on mini-bus outings, which have a hugely positive impact on their emotional and mental wellbeing.
Karen’s career has always centred around Customer Care; nothing is more rewarding to her than ensuring people feel truly valued and supported. With...
Karen’s career has always centred around Customer Care; nothing is more rewarding to her than ensuring people feel truly valued and supported. With over 20 years of experience as an Office Manager, she has developed the confidence and communication skills to navigate even the most challenging situations with professionalism and empathy.
A devoted animal lover, especially of dogs and cats, Karen shares her home with Milo, her very affectionate (and undeniably handsome) cat who never misses a chance to remind her of it. She has also shared the last 16 wonderful years with her partner, Kevin. The two first met during her time working as Cabin Crew at Gatwick Airport, a role that revealed just how much she enjoys connecting with people from all walks of life.
Outside of work, Karen can most often be found at Boot sales or Antique fairs. Together, she and Kevin love camping, walking, or bird spotting in Pulborough Brooks whenever the opportunity arises. They also enjoy a touch of nostalgia: one of her closest friends hosts regular 80s nights, and dressing up for her favourite era is something Karen looks forward to every time.
Jon has been in the catering industry for 47 years, with extensive experience working in hotels and restaurants. He held an AA Rosette for 20 years...
Jon has been in the catering industry for 47 years, with extensive experience working in hotels and restaurants. He held an AA Rosette for 20 years and trained at the catering college in Exeter.
Outside of work, Jon still has a deep passion for cooking and particularly enjoys preparing fish dishes.
Karen is our Housekeeping Supervisor, having progressed into this role after gaining valuable experience within the housekeeping team. She is always...
Karen is our Housekeeping Supervisor, having progressed into this role after gaining valuable experience within the housekeeping team. She is always cheerful and engages warmly with both residents and team members, creating a positive and welcoming atmosphere.
Outside of work, Karen is a proud mother of two and enjoys spending her free time walking with her family. She is also a passionate animal lover.
Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her...
Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.
For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.
Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.
Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a...
Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.
Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.
Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.
She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.
With over 30 years of experience in the care sector, Kate has built an extensive and varied career, holding roles ranging from domiciliary care to...
With over 30 years of experience in the care sector, Kate has built an extensive and varied career, holding roles ranging from domiciliary care to Deputy Care Manager. She also spent many years as an Administrator, where her wealth of knowledge, dedication, and unwavering support made her an invaluable member of the team.
Kate's passion for elderly care is at the heart of everything she does. She thrives in the centre of the home, maintaining close relationships with both residents and colleagues and ensuring that compassion and quality remain at the forefront of every interaction.
A strong advocate for community engagement, Kate is passionate about meeting new people, building meaningful relationships, and making a genuine difference in the lives of others. She takes great pride in supporting homes across Premium Care Group, always happy to share her expertise and contribute wherever she is needed.
Most recently, Kate served as Group Community Engagement Manager for Premium Care Group, a role she was immensely proud to hold. In July 2026, she was promoted to Head of Marketing, where she continues to champion connection, compassion, and innovation across the organisation. Kate is excited to build on this new chapter, driving the company's marketing strategy while continuing to make a positive impact for residents, families, colleagues, and the wider community.
Outside of work, Kate enjoys spending time with her horses and her beloved dog, Selly. A devoted family person, she cherishes quality time outdoors with her two children, Josh and Daisy, and enjoys making lasting memories with her family and loved ones.
As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved...
As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.
In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.
Dedicated and deeply passionate, I’m here to help, no question is ever too much.
Daisy is an 11-year-old community champion who has been visiting The Anchorage care home since she was a toddler. A few years ago, she created...
Daisy is an 11-year-old community champion who has been visiting The Anchorage care home since she was a toddler. A few years ago, she created Through the Eyes of a Child, a heartfelt initiative designed to capture children’s honest reflections on their experiences of visiting the care home, helping staff and residents see the environment through a child’s perspective.
What began as a simple idea has grown into a meaningful programme that fosters intergenerational connections. Daisy encourages children from local schools to visit the home, building friendships with residents and taking part in activities, events, and outings. She has also developed feedback forms to ensure children’s voices are heard and valued.
Over the past year, Daisy’s compassion and dedication have been widely recognised. She has received a Champions of Care Special Recognition Award from Person Centred Software, the Community Cup from her school for her empathy and service, and the Saxon Weald Local Community Youth Winner Award for her outstanding contribution to the care home and wider community. She is also due to join the PDCCA Volunteer Friends Scheme in the New Year.
Now beginning to share Through the Eyes of a Child with other care homes across the group, Daisy continues to lead with kindness, empathy, and maturity beyond her years, proving that age is no barrier to making a meaningful difference.
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