I don’t believe she could receive better care at any other residential care home.David G(Son of Resident/Service User)
I don’t believe she could receive better care at any other residential care home.David G(Son of Resident/Service User)
Weald Hall Care Home in Epping is a beautifully renovated home that offers a picturesque view of North Weald Airfield.
The care home is known for its bustling social calendar, providing residents aged 65 and above with a variety of engaging activities and events.
The facility prides itself on its excellent and well-trained staff who are dedicated to providing high-quality care and support to the residents.
With its stunning surroundings,...
Weald Hall Care Home in Epping is a beautifully renovated home that offers a picturesque view of North Weald Airfield.
The care home is known for its bustling social calendar, providing residents aged 65 and above with a variety of engaging activities and events.
The facility prides itself on its excellent and well-trained staff who are dedicated to providing high-quality care and support to the residents.
With its stunning surroundings, vibrant social atmosphere, and professional staff, Weald Hall Care Home in Epping is a welcoming and inclusive place for older adults to call home.
Contact Weald Hall Care Home to confirm what's included and get a personalised quote:
* Subject to care needs.
The price(s) shown are provided by the care home. Contact Weald Hall Care Home for full pricing details and T&Cs.
Weald Hall Care Home has a Review Score of 9.9 (9.945) out of 10, based on 65 reviews in the last 2 years.
Over all time Weald Hall Care Home has 112 reviews.
I visited with my sister looking to relocate my mum from Norfolk to be closer to family. Greeted by Danielle + Tash. Made to feel very welcome. I am struck by how happy the residents ere, also impressed by staff interaction. Mum moved recently and she has been very happy + content despite the...
I visited with my sister looking to relocate my mum from Norfolk to be closer to family. Greeted by Danielle + Tash. Made to feel very welcome. I am struck by how happy the residents ere, also impressed by staff interaction. Mum moved recently and she has been very happy + content despite the upheaval.
Thank you for taking the time to share your experience. We are delighted that you and your sister received such a warm welcome from Danielle and Tash during your visit.
We are very pleased to hear that your mum has settled in well and is feeling happy and content despite the upheaval of relocating from Norfolk. Thank you for trusting us with her care.
We met Danielle the home Manager, she showed us all the facilities, activities and care Mum would be receiving and answered...
We met Danielle the home Manager, she showed us all the facilities, activities and care Mum would be receiving and answered every question and worry we had. Mum has been really happy living there and been made to feel at home. All of the staff, with no exception are truly amazing and as a family we would be lost without them. Nothing is too much trouble. Mums care from the very basic of needs to a full health crisis has been outstanding, they have all gone above and beyond to care not just for Mum but for us as a family and took control of situations we had no idea how to deal with. You are had to feel like part of a big family. Mum is quite tricky to deal with sometimes but they always treat her with care, dignity and respect, I cannot recommend Weald Hall highly enough, they are truly exceptional in every way.
Thank you so much for taking the time to share such a wonderful and heartfelt review of Weald Hall Care Home.
It is lovely to hear how happy and settled your mum is and that you and your family have felt welcomed, reassured and supported from the very beginning.
Your kind words about Danielle...
Thank you so much for taking the time to share such a wonderful and heartfelt review of Weald Hall Care Home.
It is lovely to hear how happy and settled your mum is and that you and your family have felt welcomed, reassured and supported from the very beginning.
Your kind words about Danielle and the entire team mean so much to us. We are incredibly proud of the compassion, dedication and personalised care they provide each day, ensuring that every resident is treated with dignity, kindness and respect.
Knowing that our team has been there to support not only your mum but your whole family, particularly during challenging times, is especially rewarding.
Thank you for placing your trust in us and for being part of our Weald Hall family. We will be delighted to share your lovely feedback with Danielle and the team.
If I could give this Home 6 stars, then I would. J moved into the Home in February and is so happy there. He refused to eat prior to moving to the Home; now he has put on weight and looks forward to eating healthy and nutritious food with the odd treat! The Home, in my opinion, is fabulous. We are...
If I could give this Home 6 stars, then I would. J moved into the Home in February and is so happy there. He refused to eat prior to moving to the Home; now he has put on weight and looks forward to eating healthy and nutritious food with the odd treat! The Home, in my opinion, is fabulous. We are so lucky that we found this for J. Staff are so very kind and attentive. The entertainment staff are fantastic, the Seniors are amazing, the carers, kitchen staff, admin and cleaners are superb and the Manageress is outstanding. Thank you Weald Hall Care Home.
Thank you so much for your wonderful review and such lovely words about Weald Hall Care Home.
It is an absolute joy to hear how happy J is and the positive difference living at Weald Hall has made to his wellbeing, particularly his enjoyment of mealtimes and the activities on offer.
Your kind...
Thank you so much for your wonderful review and such lovely words about Weald Hall Care Home.
It is an absolute joy to hear how happy J is and the positive difference living at Weald Hall has made to his wellbeing, particularly his enjoyment of mealtimes and the activities on offer.
Your kind comments about our entire team mean so much, and we will be delighted to share your feedback with everyone. We are incredibly proud of the caring and dedicated team we have at Weald Hall.
Thank you for for being part of our Weald Hall family.
The palliative care we received for my mum in the last 5 weeks of her life was second to none. Weald Hall made my mum's last day of her life bearable with the care respect and dignity she received. I personally could not have managed the day to day care and will always be indebted to the love and...
The palliative care we received for my mum in the last 5 weeks of her life was second to none. Weald Hall made my mum's last day of her life bearable with the care respect and dignity she received. I personally could not have managed the day to day care and will always be indebted to the love and support we all received. Thank you everyone at Weald Hall Care Home
It was a privilege for our team to care for your mum during the final weeks of her life and to be able to support you and your family during such an incredibly difficult time....
Thank you for taking the time to share such deeply meaningful words about the care your mum received at Weald Hall.Thank you for placing your trust in us at such a precious and difficult time. Your kind words will stay with our team and will mean more to them than you know.
With warmest wishes from everyone at Weald Hall Care Home.
Cannot comment on activities or value for money.
Cannot comment on activities or value for money.
Thank you for taking the time to leave us a review.
It is lovely to hear that you found the home welcoming from the moment you arrived and that our team made such a positive impression. We are so pleased that your friend feels comfortable and settled with us, and that you enjoy seeing the...
Thank you for taking the time to leave us a review.
It is lovely to hear that you found the home welcoming from the moment you arrived and that our team made such a positive impression. We are so pleased that your friend feels comfortable and settled with us, and that you enjoy seeing the relationships she has built with our staff. Those everyday moments mean so much.
We hope you'll be able to join us for one of our activities and stay for a spot of lunch in the future, you would be most welcome.
Thank you once again for your kind words and for sharing your experience with us.
Much better than any other care homes in the district. The manager is absolutely brilliant so kind and helpful. The carers are lovely and friendly. The carers actually do care my husband has been made comfortable and settled in well. It is a happy fun home with outings and activities. The residents...
Much better than any other care homes in the district. The manager is absolutely brilliant so kind and helpful. The carers are lovely and friendly. The carers actually do care my husband has been made comfortable and settled in well. It is a happy fun home with outings and activities. The residents are encouraged to go in the lovely garden. The home is clean and food is good.
Thank you so much for your lovely review. It really means a lot to us all at Weald Hall.
We're so pleased to hear that your husband has settled in well and that you've been happy with the care and support he's receiving. Your kind comments about our manager and team are wonderful to read, and...
Thank you so much for your lovely review. It really means a lot to us all at Weald Hall.
We're so pleased to hear that your husband has settled in well and that you've been happy with the care and support he's receiving. Your kind comments about our manager and team are wonderful to read, and we'll make sure they're shared with everyone.
It's great to know you've noticed the friendly atmosphere, the activities and outings, the gardens, and the quality of the food. We work hard to make Weald Hall feel like a real home, where residents feel happy, comfortable and cared for.
Thank you for putting your trust in us and for taking the time to share your experience.
I am a close (school) friend of a new resident at Weald Hall. I have visited him at 3 previous care homes in the past year. I went to Weald Hall for the first time today - I was amazed - all the staff were excellent and caring & engaged with the residents. There was a very positive feeling in the...
I am a close (school) friend of a new resident at Weald Hall. I have visited him at 3 previous care homes in the past year. I went to Weald Hall for the first time today - I was amazed - all the staff were excellent and caring & engaged with the residents. There was a very positive feeling in the home and it was definitely "A HAPPY SHIP!" Cant review Value for Money as I am not involved in that aspect of my friend's care
Thank you so much for taking the time to share your experience and for visiting your friend at Weald Hall Care Home.
We are delighted to hear that your first visit left such a positive impression, especially after your experiences of visiting other care homes. Your kind words about our caring,...
Thank you so much for taking the time to share your experience and for visiting your friend at Weald Hall Care Home.
We are delighted to hear that your first visit left such a positive impression, especially after your experiences of visiting other care homes. Your kind words about our caring, engaged team and the welcoming atmosphere mean a great deal to us. Creating a happy, supportive environment where residents feel valued and visitors feel at home is something we all strive for every day.
We're especially pleased that you described Weald Hall as "a happy ship" what a wonderful compliment! We'll be sure to share your feedback with the whole team, who will be encouraged to know their dedication has been recognised.
Thank you again for your thoughtful review, and we look forward to welcoming you back to Weald Hall again soon.
Great Communication. Genuine care of residents. Nothing too much trouble. Clean. Regular & well organised activities, with people's individual situations considered.
Great Communication. Genuine care of residents. Nothing too much trouble. Clean. Regular & well organised activities, with people's individual situations considered.
Thank you so much for your wonderful feedback and for taking the time to share your experience.
It means a great deal to our team to know that our communication, care, and support have made a positive difference to both your loved one and your family. We believe that every resident is unique, so...
Thank you so much for your wonderful feedback and for taking the time to share your experience.
It means a great deal to our team to know that our communication, care, and support have made a positive difference to both your loved one and your family. We believe that every resident is unique, so we're especially pleased that you have noticed the effort we make to tailor activities and care to each individual's needs and preferences.
Your kind words about our staff, the cleanliness of the home, and our willingness to go the extra mile are really appreciated. We will be sure to share your comments with the whole team, who work hard every day to create a warm, caring, and welcoming environment.
Thank you once again for your trust and support.
Staff are always really friendly & very attentive to all the residents & show a very caring & commited attitude towards dad
Staff are always really friendly & very attentive to all the residents & show a very caring & commited attitude towards dad
Thank you so much for your kind review.
It really means a lot to our team to hear that you've experienced such a warm welcome and that you've noticed the care and attention we give to our residents. We believe it's the little things-taking the time to listen, sharing a smile, and getting to know...
Thank you so much for your kind review.
It really means a lot to our team to hear that you've experienced such a warm welcome and that you've noticed the care and attention we give to our residents. We believe it's the little things-taking the time to listen, sharing a smile, and getting to know each person-that help make Weald Hall feel like home.
We're especially pleased to know that your dad feels so well cared for. Your lovely comments will be shared with the team, who will be delighted to know their compassion and commitment have made such a positive difference.
Thank you again for taking the time to leave your feedback and for trusting us with your dad's care.
A lovely home, very friendly, staff very caring & helpful.
A lovely home, very friendly, staff very caring & helpful.
Thank you so much for your lovely review. We're so pleased to hear that you found Weald Hall to be such a warm and welcoming home.
Our team takes great pride in making everyone feel at home, and it's wonderful to know that their kindness, care and support made such a positive impression. We'll...
Thank you so much for your lovely review. We're so pleased to hear that you found Weald Hall to be such a warm and welcoming home.
Our team takes great pride in making everyone feel at home, and it's wonderful to know that their kindness, care and support made such a positive impression. We'll be sure to share your lovely comments with them.
Thank you again for taking the time to leave us a review. We really appreciate your kind words and look forward to welcoming you back to Weald Hall soon.
Excellent staff, Wonderful Rooms very bright with Lovely views could not ask for more
Excellent staff, Wonderful Rooms very bright with Lovely views could not ask for more
Thank you so much for your lovely review. We're delighted to hear that you've had such a positive experience when visiting your sister at Weald Hall.
It's wonderful to know you appreciated our caring team, the bright and comfortable rooms, and the beautiful surroundings. We work hard to make...
Thank you so much for your lovely review. We're delighted to hear that you've had such a positive experience when visiting your sister at Weald Hall.
It's wonderful to know you appreciated our caring team, the bright and comfortable rooms, and the beautiful surroundings. We work hard to make Weald Hall a warm and welcoming home, not only for our residents but for their families too, so your kind words mean a great deal to us.
Thank you again for taking the time to share your feedback. We look forward to welcoming you again soon.
My Aunt is so happy here.
My Aunt is so happy here.
Thank you so much for your lovely review. It's wonderful to hear that your aunt is so happy at Weald Hall, that means a great deal to all of us.
We're really pleased you found the home clean, welcoming and friendly. Our team works hard to make Weald Hall a place where residents feel comfortable,...
Thank you so much for your lovely review. It's wonderful to hear that your aunt is so happy at Weald Hall, that means a great deal to all of us.
We're really pleased you found the home clean, welcoming and friendly. Our team works hard to make Weald Hall a place where residents feel comfortable, happy and truly at home, so it's lovely to know that's been your experience too.
Thank you again for your kind words and for taking the time to share them.
My mum has been at weald hall one year this month. She is loving life at the care home and has made lots of friends, both staff and residents. She enjoys taking part in all the activities in house and the trips out to various places including church, garden centre, coffee shops etc.
My mum has been at weald hall one year this month. She is loving life at the care home and has made lots of friends, both staff and residents. She enjoys taking part in all the activities in house and the trips out to various places including church, garden centre, coffee shops etc.
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear that your mum has settled so well into life at Weald Hall over the past year. It is lovely to know that she has made such meaningful friendships with both our residents and team members, and that she...
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear that your mum has settled so well into life at Weald Hall over the past year. It is lovely to know that she has made such meaningful friendships with both our residents and team members, and that she enjoys taking part in our activities and outings.
Our team works hard to create a warm, welcoming environment where residents can continue to enjoy the things they love while making new memories, so your kind words mean a great deal to us.
Thank you once again for your support and trust. We look forward to continuing to provide your mum with many more happy experiences at Weald Hall.
My father is very well looked after. He has multiple problems and anything is not too much for them. They have quizzes and activities, most days are taken out in the garden.
My father is very well looked after. He has multiple problems and anything is not too much for them. They have quizzes and activities, most days are taken out in the garden.
The home from the outside is amazing. The place is very clean and well looked after. The staff, especially Enzo, are very professional and caring. Catering is very good, garden outside well maintained with a very substantial vegetable patch.
The home from the outside is amazing. The place is very clean and well looked after. The staff, especially Enzo, are very professional and caring. Catering is very good, garden outside well maintained with a very substantial vegetable patch.
Thank you so much for taking the time to leave such a thoughtful review. It means so much to us to receive such kind feedback from a resident's family member. We're delighted to hear that you found Weald Hall to be clean and welcoming. We work hard to create an environment where our residents feel...
Thank you so much for taking the time to leave such a thoughtful review. It means so much to us to receive such kind feedback from a resident's family member. We're delighted to hear that you found Weald Hall to be clean and welcoming. We work hard to create an environment where our residents feel comfortable, safe and really at home, and it's wonderful to know this has been reflected in your experience. Your kind words about Enzo and our team will mean a great deal to them. They are dedicated to providing compassionate, person-centred care, and it's always rewarding to know that their warmth and professionalism have made a positive impression. We're also pleased you appreciate our beautiful gardens and vegetable patch. These are such an important part of life at Weald Hall, bringing enjoyment to residents, families and our team alike. Thank you again for your lovely comments and for placing your trust in us to care for your brother
The facilities are 1st class & the attention to detail is always paramount. I must mention that the home has come back to it's happy atmosphere now that the 'original' manager is back. Both staff & residents are contented & happy....
The facilities are 1st class & the attention to detail is always paramount. I must mention that the home has come back to it's happy atmosphere now that the 'original' manager is back. Both staff & residents are contented & happy. There is nowhere else I would trust to look after my father.
It's wonderful to hear that you've noticed the happy atmosphere throughout the home. Creating a warm, positive environment where...
Thank you for such a fantastic review.Thank you for your continued support and for making us all smile with your lovely review. We'll be sharing your kind words with the team - they'll be singing "Supercalifragilisticexpialidocious" all day.
Having experienced several care homes, with various family members, over the years, I found Weald Hall to be a breath of fresh air. Not just clean & friendly, but literally having a homely feel. The attention to detail and awareness of residents from all staff members is very reassuring. Every...
Having experienced several care homes, with various family members, over the years, I found Weald Hall to be a breath of fresh air. Not just clean & friendly, but literally having a homely feel. The attention to detail and awareness of residents from all staff members is very reassuring. Every resident was evidently happy, calm keen to interact with everyone else. Such a shame that other care home residents in other locations, have to ensure poor conditions. The CQC should do more.
We are delighted that you found Weald Hall to be welcoming, homely, and reassuring. Creating a warm environment where residents feel happy, comfortable, and valued is at the heart of everything we do,...
Thank you for taking the time to share your experience and for your kind words about Weald Hall.Thank you again for your thoughtful review and for recognising the dedication of our team. We will be sure to share your feedback with everyone at Weald Hall.
It was an easy decision to make when it was time for Mum to move to permanent care. The transition for us was eased greatly by the time spent with the manager who explained...
It has not been an easy move for Mum but helped for us by the love, care & quality provided.
We are delighted to hear that your mum's journey with Weald Hall began so positively through our day care service and that this helped make the decision for permanent care easier when the time came. Moving into residential care is a...
Thank you so much for taking the time to share your experience.Thank you again for your kind words and trust in us. We are privileged to be part of your mum's care journey.
Dad has settled into Weald Hall, the place is like a home away from home. The staff are loving and caring not just for our dad but for all that live there. My dad is a smiley man and all the staff are also.Thank you for looking after my dad and thank you for letting me be his daughter again.
Dad has settled into Weald Hall, the place is like a home away from home. The staff are loving and caring not just for our dad but for all that live there. My dad is a smiley man and all the staff are also.Thank you for looking after my dad and thank you for letting me be his daughter again.
Thank you so much for your kind review.
We are delighted to hear that your dad has settled so well at Weald Hall and that he feels at home with us. Your lovely comments about our team mean a great deal, as providing compassionate, person-centred care is at the heart of everything we do.
It is...
Thank you so much for your kind review.
We are delighted to hear that your dad has settled so well at Weald Hall and that he feels at home with us. Your lovely comments about our team mean a great deal, as providing compassionate, person-centred care is at the heart of everything we do.
It is especially touching to hear that our support has allowed you to focus on being your dad's daughter again. We understand how important family relationships are, and we feel privileged to play a part in supporting both our residents and their loved ones.
We will be sure to share your kind words with the team, who will be thrilled to know they have made such a positive difference. Thank you for placing your trust in us to care for your dad.
My auntie has been a resident at the home for approximately 6 weeks. I can honestly say that the experience so far has been outstanding. Though my auntie is still quite able bodied, she has advanced dementia and needs help with all personal care needs. The home holds regular activities for...
My auntie has been a resident at the home for approximately 6 weeks. I can honestly say that the experience so far has been outstanding. Though my auntie is still quite able bodied, she has advanced dementia and needs help with all personal care needs. The home holds regular activities for residents and their families, in and out of the care home, which is on beautiful grounds. The staff are all lovely and friendly and it is so comforting to know that my auntie is being looked after so very well.
Thank you so much for your wonderful review.
We are delighted to hear that your auntie's experience with us has been so positive during her first six weeks at Weald Hall. Supporting residents living with dementia while helping them maintain their independence and quality of life is incredibly...
Thank you so much for your wonderful review.
We are delighted to hear that your auntie's experience with us has been so positive during her first six weeks at Weald Hall. Supporting residents living with dementia while helping them maintain their independence and quality of life is incredibly important to us, and it's lovely to know that this has been reflected in your auntie's care.
We're pleased that both our activities programme and beautiful surroundings have contributed to her enjoyment, and your kind words about our team mean a great deal. Our staff work hard to create a warm, caring, and supportive environment for all our residents and their families.
Thank you for placing your trust in us and for taking the time to share your experience.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Premium Care Group is delighted to announce that its Head of Marketing, Kate Wyatt, has been recognised as Channel 5 News’ ‘Hero of the Week’, celebrating the extraordinary difference she...
A day filled with royal history, treasured memories, laughter and a very special wish come true for our lovely Jayne at Weald Hall Care Home. At Weald Hall Care Home,...
A morning filled with music, laughter, community spirit and fundraising for a cause close to our hearts. On the 5th October, we had a fantastic morning at Weald Hall Care...
There are no accreditations posted yet for Weald Hall Care Home.
Danielle’s journey in care began at Weald Hall, where she started as a Care Assistant and later progressed to Care Manager. During this time, she...
Danielle’s journey in care began at Weald Hall, where she started as a Care Assistant and later progressed to Care Manager. During this time, she built meaningful relationships with residents and colleagues, shaping her belief that care should always come from the heart. She has consistently demonstrated a passion for caring for each resident as though they were part of her own family.
In July 2025, Danielle was honoured to become Group Lifestyle Manager at Premium Care Group, leading and developing lifestyle programmes across multiple homes, always focusing on enhancing residents’ wellbeing and quality of life.
In March 2026, she was proud and grateful to return to Weald Hall as Home Manager. Returning to a place that played such an important role in her journey was deeply meaningful, and she feels privileged to lead a home that holds such personal significance.
Danielle views being a Care Home Manager as far more than a role, it is a responsibility, a privilege, and a way of life. She believes in leading with compassion, honesty, and kindness, fostering an environment where everyone feels valued, supported, and part of one team. Every individual, regardless of role, plays an essential part in delivering outstanding care.
At the heart of her approach is the belief that care is deeply personal. It’s about truly knowing residents, understanding their stories, preferences, and what matters most to them. Danielle is dedicated to creating warm, welcoming environments where residents, families, and staff all feel at home. For her, this is not just work, it is her life.
Yash Patel has been working as a Senior Carer at Weald Hall since 2023 and has since progressed to the role of Team Leader. This position has given...
Yash Patel has been working as a Senior Carer at Weald Hall since 2023 and has since progressed to the role of Team Leader. This position has given him the opportunity to make a meaningful difference in the lives of the residents. Yash is proud to be part of a team that values compassion, respect, and dedication.
Jayne has worked at Weald Hall for the past nine and a half years as an Administrator. Her main responsibilities include managing staff inductions,...
Jayne has worked at Weald Hall for the past nine and a half years as an Administrator. Her main responsibilities include managing staff inductions, supporting the manager, and ensuring the smooth running of daily operations. She particularly enjoys being front of house, where she welcomes families and visitors and helps create a warm, friendly atmosphere.
Jayne holds an NVQ in Business Administration and has developed strong customer service skills throughout her career.
Charlie has been at Weald Hall for four years, starting as a carer before joining the Lifestyle Team, where she has worked for the past three years....
Charlie has been at Weald Hall for four years, starting as a carer before joining the Lifestyle Team, where she has worked for the past three years. She is incredibly passionate about her role and describes it as the best job in the world. Charlie is dedicated to leading the team and creating meaningful, fulfilling activities that enhance the lives of the residents. For Charlie, Weald Hall is much more than a workplace; it’s a family she loves dearly.
Amanda has worked at Weald Hall for 9 years and has taken on various roles within the company. She has gained experience as a Care Assistant and Domestic Assistant, and she now holds the position of Housekeeper.
Komal has been working at Weald Hall since March 2020 and now serves as the cook. She has a true passion for cooking and enjoys experimenting with...
Komal has been working at Weald Hall since March 2020 and now serves as the cook. She has a true passion for cooking and enjoys experimenting with different herbs and spices to make each meal extra special. Komal takes great pride in ensuring everyone is well looked after and feels cared for through her food.
Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her...
Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.
For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.
Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.
Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a...
Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.
Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.
Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.
She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.
With over 30 years of experience in the care sector, Kate has built an extensive and varied career, holding roles ranging from domiciliary care to...
With over 30 years of experience in the care sector, Kate has built an extensive and varied career, holding roles ranging from domiciliary care to Deputy Care Manager. She also spent many years as an Administrator, where her wealth of knowledge, dedication, and unwavering support made her an invaluable member of the team.
Kate's passion for elderly care is at the heart of everything she does. She thrives in the centre of the home, maintaining close relationships with both residents and colleagues and ensuring that compassion and quality remain at the forefront of every interaction.
A strong advocate for community engagement, Kate is passionate about meeting new people, building meaningful relationships, and making a genuine difference in the lives of others. She takes great pride in supporting homes across Premium Care Group, always happy to share her expertise and contribute wherever she is needed.
Most recently, Kate served as Group Community Engagement Manager for Premium Care Group, a role she was immensely proud to hold. In July 2026, she was promoted to Head of Marketing, where she continues to champion connection, compassion, and innovation across the organisation. Kate is excited to build on this new chapter, driving the company's marketing strategy while continuing to make a positive impact for residents, families, colleagues, and the wider community.
Outside of work, Kate enjoys spending time with her horses and her beloved dog, Selly. A devoted family person, she cherishes quality time outdoors with her two children, Josh and Daisy, and enjoys making lasting memories with her family and loved ones.
As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved...
As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.
In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.
Dedicated and deeply passionate, I’m here to help, no question is ever too much.
Daisy is an 11-year-old community champion who has been visiting The Anchorage care home since she was a toddler. A few years ago, she created...
Daisy is an 11-year-old community champion who has been visiting The Anchorage care home since she was a toddler. A few years ago, she created Through the Eyes of a Child, a heartfelt initiative designed to capture children’s honest reflections on their experiences of visiting the care home, helping staff and residents see the environment through a child’s perspective.
What began as a simple idea has grown into a meaningful programme that fosters intergenerational connections. Daisy encourages children from local schools to visit the home, building friendships with residents and taking part in activities, events, and outings. She has also developed feedback forms to ensure children’s voices are heard and valued.
Over the past year, Daisy’s compassion and dedication have been widely recognised. She has received a Champions of Care Special Recognition Award from Person Centred Software, the Community Cup from her school for her empathy and service, and the Saxon Weald Local Community Youth Winner Award for her outstanding contribution to the care home and wider community. She is also due to join the PDCCA Volunteer Friends Scheme in the New Year.
Now beginning to share Through the Eyes of a Child with other care homes across the group, Daisy continues to lead with kindness, empathy, and maturity beyond her years, proving that age is no barrier to making a meaningful difference.
The care home lists weekly fees per person from £1,400 for residential care (respite from £1,400) and from £1,400 for residential dementia care (respite from £1,400). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 35 Single Rooms and 2 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.2 mile(s) as the crow flies, distance by road may be significantly further.
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