Weald Hall Care Home

Weald Hall Lane, Thornwood, Epping CM16 6ND
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9.9 92 Reviews
  • Weald Hall Care Home, Epping
Weald Hall Care Home in Epping is a beautifully renovated home that offers a picturesque view of North Weald Airfield.

The care home is known for its bustling social calendar, providing residents aged 65 and above with a variety of engaging activities and events.

The facility prides itself on its excellent and well-trained staff who are dedicated to providing high-quality care and support to the residents.

With its stunning surroundings, vibrant social atmosphere, and professional staff, Weald Hall Care Home in Epping is a welcoming and inclusive place for older adults to call home.

Care Provided by Weald Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

* Subject to care needs.

These prices are only a guideline, please contact Weald Hall Care Home to find out the exact price for your requirements.

Contact Weald Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Weald Hall Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lisa Brown (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (2)

Visiting

  • Weald Hall welcomes visitors at any time. The various communal rooms, including sitting room, cinema, bakery and conservatory, as well as the extensive gardens, can be used by both residents and guests.

Parking

  • Weald Hall has a large visitors car park, as well as a driveway directly outside of the home for picking up and dropping off residents.

9.9

Weald Hall Care Home has a Review Score of 9.9 (9.935) out of 10, based on 58 reviews in the last 2 years.
Over all time Weald Hall Care Home has 92 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Weald Hall Care Home
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Total of 92, showing 1-20
Review from Tracy R (Daughter of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first interaction on the phone, then from when I visited the first time, everyone without exception, has been kind, caring, welcoming and professional. The advice and guidance has been invaluable in a very unsettling time for our mum and the wider family. Nothing is ever too much trouble
and the staff always have time to guide you through such a difficult time at the start. The care and kindness they have provided for mum has been outstanding and we are reassured by that each time we visit.
Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care HomeThank you for sharing such kind and heartfelt feedback. We're so pleased to hear that you and your family felt supported, guided, and welcomed from the very first interaction. Helping families through what can be an unsettling and emotional time is incredibly important to us, and it's reassuring to know that our team's care, professionalism, and kindness have made a positive difference. Your confidence in the care your mum is receiving means a great deal to everyone here.
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Review from Samantha T (Daughter of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has settled in really well at Weald Hall, I can't fault the care he has been given, the friendliness of everyone working there at all levels.
The cleanliness is fantastic and the kitchen staff really care about everyone too.
I struggled with him moving into a care home and the team there understood
and supported me through the transition, I now feel happy leaving after visits knowing he is being well cared for and is being treated as an individual. They have gone out of their way to understand him and find ways to help him through times of agitation due to Alzhimers. I can't thank them enough and highly recommended this care home.
Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care HomeThank you so much for taking the time to share your experience so far with Dad. We're delighted to hear that he has settled so well at Weald Hall and that you've felt confident in the care he receives. It's wonderful to know that our team's friendliness, high standards of cleanliness, and personalised approach have made such a positive difference for both your dad and you. Supporting families through this transition is very important to us, and we truly appreciate your kind recommendation.
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Review from I B (Friend of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and tidy and such lovely staff, always friendly, always helpful, and providing excellent care and attention.
Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care HomeThank you so much for your kind words! We're delighted to hear that you found everything clean and tidy and that our team made you feel welcome. Your feedback means a lot to us, and we'll be sure to share it with the staff.
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Review from Barbara C (Wife of Resident) assisted by family/friend published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so grateful for everything you have done for my husband and the improvement in his well being is astounding. The staff are all so lovely and looked after us both. Everyone is cared for like they are family members. We enjoyed all the activities and special event days. The outside bar area was great
fun which the grand kids also loved. Watching the planes take off with a lovely cup of tea and plenty of biscuits - just perfect!
Reply from Kate Wyatt, Group Community Engagement Manager at Weald Hall Care HomeThank you so much for your kind and thoughtful review. We are absolutely delighted to hear about the positive improvement in your husband's wellbeing and that you both felt so well supported during your time with us.
Our team genuinely strives to care for every resident and family member as if they were our own, so your words mean a great deal to us. We're especially pleased that you enjoyed the activities, special event days, and time spent in the outside bar area with your grandchildren, those shared moments are so important and special.
Watching the planes with a cup of tea and plenty of biscuits really is a favourite here. Thank you again for taking the time to share your experience with us. This will be shared with the team at Weald Hall.
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Review from Simon T (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I do not think anyone likes the idea of having to take a loved one away from a place and everything that they know and love. But from the very beginning leaving Dad at Weald Hall to the present day i cannot praise all the staff highly enough for their outstanding care and support! In a very short time
Dad has really settled in well and has recieved excellent care.The home is immaculate, the food along with the facilities and rooms are first class. The staff go the extra mile and beyond to ensure that dad is looked after and kept entertained and it feels like he's part of an extended family. Weald Hall has become a safe and comfortable environment for dad.
Reply from Kate Wyatt, Group Community Engagement Manager at Weald Hall Care HomeThank you so much for taking the time to share such a thoughtful and kind review. We understand how difficult it can be to entrust the care of a loved one to others, so it truly means a great deal to know that your dad has settled in so well and feels safe, comfortable, and part of the Weald Hall family.
Your kind words about our team, the care provided, and the environment we strive to maintain will be shared with all our staff, who are deeply committed to going the extra mile for every resident. Knowing that your dad is happy, well cared for, and enjoying his time with us is exactly what we aim for.
Thank you again for your trust and support, it's a privilege to care for your dad.
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Review from John R (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I always had a dim view of care homes in general, lots of old people sitting around in chairs staring at the walls ,staff that didn't really care, not very clean etc.
Boy was I wrong, the first time I visited my mum, I was so impressed. This is a very well run place, Clean, Warm, and the staff are
amazing, you can see real dedication in all of them. just looking around at the smiling faces of the residents I found very reassuring. The setting and the grounds are beautiful. My mum who was 96 and had dementia, had always maintained that she did not want to end her days in a care home, but she always looked happy when any of the family went to visit. I honestly think that being at weald hall gave her an extra few years.


Thank you Weald hall, for taking such good care of Connie, my mum.

Reply from Kate Wyatt, Group Community Engagement Manager at Weald Hall Care HomeThank you so much for your incredibly kind and heartfelt words. We are truly touched by your review and by the trust you placed in us to care for your mum, Connie.
It means a great deal to know that your experience changed your perception of care homes and that you found Weald Hall to be a warm, clean, and caring environment. Our team works very hard to create a place where residents feel safe, valued, and happy, and your recognition of their dedication will mean the world to them.
Connie was a very special lady, and it was a privilege to care for her. Knowing that she appeared happy and settled here, and that her family felt reassured, is exactly what we strive for. Your belief that her time at Weald Hall gave her "an extra few years" is the highest compliment we could receive.
Thank you again for sharing your experience and for allowing us to be part of Connie's journey. She will always be remembered fondly here.
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Review from Samuel W (Grandson of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was originally worried about my Grandad going into care but my parents reassured me it was a good thing. I had to agree after my first visit to see him. Weald Hall was very nice & the staff made me feel welcome. It's right next to the airfield so you get to watch the planes and we got to play pool
outside. Grandad's room was comfortable and homely and he was very happy there. Grandad has a cheeky sense of humour and I could see that the staff knew that & enjoyed his jokes. They are all very kind and caring. I really enjoyed meeting a reindeer at the home in December & that was a really fun family day. My brother and I have also really enjoyed Grandad being a social media star. Thank you for looking after him.
Reply from Kate Wyatt, Group Community Engagement Manager at Weald Hall Care HomeThank you so much for taking the time to share such a lovely review. We're delighted to hear how reassured you felt after visiting Weald Hall and that your Grandad settled in so happily with us. It means a great deal to know that our team made you feel welcome and that they were able to connect with your Grandad's cheeky sense of humour, those moments of laughter are very special to us too.
We're so pleased you enjoyed the views of the airfield, playing pool outside, and taking part in our festive celebrations (the reindeer certainly brought some magic in December). Hearing that your family has enjoyed seeing your Grandad become a social media star made us smile.
Thank you for trusting us with his care and for your kind words about our team. It has been a pleasure to look after him and to welcome your family into our home. You know where we are if you ever need us.
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Review from D R (Son of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to thank all the staff at the care home for making the last three years of my mums life safe and happy, and when ever there was a problem with mum they always kept me informed. I know my mum and I know that she was very happy there. I would not hesitate to put a family member there again.
Reply from Kate Wyatt, Group Community Engagement Manager at Weald Hall Care HomeThank you so much for your kind and heartfelt words. It truly means a great deal to all of us to know that your mum felt safe, happy, and well cared for during her time with us. Our team is dedicated to treating every resident with the same care and respect we would give our own family, and your feedback reassures us that we achieved that for your mum.
We are grateful for the trust you placed in us over those three years and for taking the time to share your experience. Your recommendation is the highest compliment we could receive. Wishing you and your family all the very best.
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Review from Alex F (Son of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don't usually write reviews. I've written fewer than ten in my life. When a company simply does what it's paid to do, I don't feel that alone warrants one.
However, when it comes to Weald Hall Care Home, just wow!
Our father had previously been in another care home where he didn't receive appropriate
care. He was placed on unnecessary medication, and despite assurances, the home was not suitable for someone with dementia. This caused ongoing stress and anxiety for our family.
Moving our father to Weald Hall was the best decision we could have made. Although we were anxious about the move, the team were exceptional. Our dad has made new friends, enjoys regular outings - including trips to the golf driving range - and is taking much better care of himself. He has also been safely weaned off unnecessary medication. Quite simply, it feels like we have our old dad back. Most importantly, he is genuinely happy. We know he is safe, well cared for, and supported by a team we trust completely
Reply from Kate Wyatt, Group Community Engagement Manager at Weald Hall Care HomeThank you so much for taking the time to share this incredibly thoughtful review. It truly means the world to us.

We're deeply touched by your kind words and by the trust you placed in us during what we know was an anxious and emotional time for your family. Supporting your father's wellbeing, dignity, and happiness is exactly why we do what we do, and hearing that he feels like "your old dad" again is the greatest compliment we could receive.

Our team will be so encouraged to know the difference they've made, from helping him settle in and build new friendships, to enjoying outings like the golf driving range, and ensuring his care and medication are truly right for him. Most of all, we're delighted that he feels happy, safe, and at home here.

Thank you again for your trust and for sharing your experience. It's a privilege to care for your father and to be part of your family's journey.
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Review from Jane C (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We took the decision to move my 88 year old Dad from hospital into the care of Weald Hall. Staff came to visit him in PAH & we just knew from that one meeting that we were doing the right thing. The home is described as a family and it truly is. The compassion care & respect shown to Dad has been outstanding.
The home is beautifully clean & he was so well looked after. He was fed lovely home cooked food - the morning porridge made with double cream was a real favourite. He was also taken out on trips & his individual needs were championed. The staff are all amazing and so supportive to us as Dads family. I turned up unannounced to the home during the crisis of seeking alternative arrangements for Dad & they just opened the door & welcomed me in. There was nothing to hide away and so much to see that was good. This really is the most amazing place and my children also enjoyed coming in to see their Grandad. I will forever be grateful to Weald Hall.
Reply from Kate Wyatt, Group Community Engagement Manager at Weald Hall Care HomeThank you so much for taking the time to share such a thoughtful review. It really means the world to everyone here at Weald Hall. It is an absolute privilege to care for your Dad, and we are deeply touched by your kind words about the compassion, respect, and support shown to him and to your family.

Knowing that he feels at home with us, enjoys his meals (especially that morning porridge), and is able to take part in outings and have his individual needs championed is exactly what we strive for every day.

We are especially grateful for your recognition of our team. They work tirelessly to create a warm, open, and welcoming environment, and your experience of being greeted with openness and trust reflects the values at the heart of Weald Hall.

Thank you for entrusting us with your Dad's care. Your gratitude and appreciation stay with us, just as your Dad and your family hold a very special place in our Weald Hall family.
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Review from Adam W (Son-in-law of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law was not in a good place when we decided to move him into care last November. His transformation after 2 months has been amazing. He has been just so well cared for by an expert team in the home. Every staff member has been fantastic and the activities and food were also excellent.
His room was so comfortable and we felt very happy leaving him there. It is a very welcoming and warm environment that has helped him greatly.
Reply from Kate Wyatt, Group Community Engagement Manager at Weald Hall Care HomeThank you so much for sharing such a lovely review. We are over the moon to hear about the wonderful progress your father-in-law has made and how positively he has settled in. It's incredibly rewarding for our team to know that the care, comfort, and companionship here have helped him feel happier and more at ease.

Your kind words about our staff, activities, food, and environment really mean a lot. Every member of the team genuinely cares about making the home feel just that a home, and feedback like yours reminds us why we do what we do. Thank you for placing your trust in us; we're so pleased that you felt confident and reassured leaving him in our care.
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Review from D E (Son of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Weald Hall is an amazing care home, truly special and standout. At the core is the shared enthusiasm, passion and dedication of every staff member I have come in to contact with. Whether that is the on site management, the care staff, cleaning staff or gardeners they all greet you with a smile and go
the extra mile to make Mums new home as perfect as it could be. They have been very proactive in supporting Mum to mobilise after an extended hospital stay with incredible results in just the first couple of days. Their approach is to find solutions not excuses and is refreshing in this day.
The home and grounds are spotless and fresh without feeling like a hotel but more like a home. The activities planned for Mum's first month look to be over and above what we have experienced anywhere else and are looking forward to seeing how Mum's confidence grows in this warm, welcoming and above all fun home. Thank you to all the staff, your care and dedication is seen and greatly appreciated.
Reply from Kate Wyatt, Group Community Engagement Manager at Weald Hall Care HomeThank you so much for taking the time to share such a thoughtful and uplifting review. Your kind words mean the world to all of us at Weald Hall. We are delighted to hear how warmly welcomed you and your Mum have felt, and that the dedication of our whole team, has made such a positive impression. Supporting your Mum to regain her mobility and confidence is exactly the kind of outcome we strive for, and it is wonderful to know that you have already seen such encouraging progress.

Creating an environment that feels like a true home, not just a place to stay, is at the heart of everything we do. We are so pleased that the atmosphere, surroundings and activities programme have helped your Mum begin this new chapter with comfort, optimism and enjoyment.

Thank you again for your heartfelt appreciation. It is a privilege to care for your Mum, and we look forward to seeing her continue to flourish as part of the Weald Hall family.
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Review from S B (Daughter-in-law of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everytime we have visited at different times and days hygeine has been excellent and the staff go above and beyond you couldn't ask for a better care home.
Reply from Kate Wyatt, Group Community Engagement Manager at Weald Hall Care HomeThank you so much for taking the time to share your kind feedback. It truly means a lot to hear that you've consistently found hygiene standards to be excellent during your visits. Our team works incredibly hard to ensure residents feel safe, comfortable, and well cared for, and your comments about the staff going above and beyond will be shared with them, they'll be delighted to hear it. Thank you for your trust and support.
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Review from D B (Son of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time we have visited different times and days always been clean and tidy staff are very helpful and my father loves them.
Reply from Kate Wyatt, Group Community Engagement Manager at Weald Hall Care HomeThank you so much for taking the time to share your kind feedback. We're delighted to hear that you consistently find Weald Hall clean and welcoming, and that our team have been helpful during your visits. Most importantly, it means a great deal to us to know that your father is happy and feels comfortable with our staff. Your comments will be shared with the team and are truly appreciated.
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Review from J B (Daughter of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Weald Hall on 25th November 2025 and the improvement in her physical and mental wellbeing has been very encouraging. The staff are caring and conscientious and we as a family are very grateful for everything they've done for Mum. The standard of the home and its activities is first
rate and staff have always been friendly and helpful when we have contacted them.
Reply from Kate Wyatt, Group Community Engagement Manager at Weald Hall Care HomeWe are delighted to hear that your mum has settled in well since moving to Weald Hall and that you've seen such a positive improvement in her physical and mental wellbeing. It means a great deal to us to know that our care, activities, and the standard of the home have made a real difference for her and for your family.

Your kind words about our staff being caring, conscientious, and approachable will be shared with the whole team, they will be truly encouraged by your feedback. We are very grateful for your trust and are pleased to be able to support your mum and your family. Thank you.
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Review from R S (Nephew of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff and management to be excellent.The actual care home was in lovely surroundings but a bit awkward to get there.
Reply from Kate Wyatt, Group Community Engagement Manager at Weald Hall Care HomeThank you very much for taking the time to leave such a positive review. We're delighted to hear that you found our staff and management to be excellent, and that you enjoyed the lovely surroundings of the home. When planning your next visit, our team is always happy to help and can advise on the most convenient routes to the home to suit individual needs. Thank you again for your kind comments and support.
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Review from Ian T (Son of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's the staff that make this place. There are some very good people working here, people that really care. My mum loves it in here. I could not have predicted it would turn out like this after struggling to look after her for some years. It has shown to be a great home for her. Thanks so much for
the entertainment put on every day. I'm not naming anyone because there are loads, and I might miss someone out. Thank you again for what you do.
Reply from Kate Wyatt, Group Community Engagement Manager at Weald Hall Care HomeThank you so much for taking the time to share your experience. We're delighted to hear that your mum feels happy and at home with us at Weald Hall, it truly means a lot. Our team works hard every day to provide care, support, and enjoyable activities, so it's wonderful to know that their efforts make a difference. We'll be sure to pass on your thanks to everyone involved. Your kind words are greatly appreciated and will be shared with the team.
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Review from Kelly A (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad moved into Weald Hall in Sept 25, and the transformation has been incredible. Before, he was confined to a dementia unit, but now he has the freedom to roam, engage with both residents and staff, participate in daily activities, and take an active interest in life once more. At first, I was concerned
about how he'd adjust to a new care home, but the staff were exceptional. They gently helped him settle in, drawing on their wealth of dementia knowledge to ensure he was always comfortable and well-cared for. The rooms are a great size, giving Dad plenty of space to feel at home, and the whole environment feels like a home rather than a care home. The staff-to-resident ratio is excellent, meaning there's always someone nearby. Weald Hall has truly brought new energy into Dad's life, taking him out to play golf and even to the local market. Since his move to Weald Hall, I've felt an immense sense of relief, finally able to relax after a challenging year.
Reply from Kate Wyatt, Administrator at Weald Hall Care HomeThank you so much for sharing your wonderful feedback. We're truly delighted to hear about your dad's positive transformation since joining Weald Hall. Our team is passionate about creating a homely, engaging environment where every resident can live life to the fullest, so it's incredibly uplifting to know he's enjoying his independence, activities, and community here. We understand how important it is for families to feel reassured and supported, and we're so pleased that you now feel at ease. Your kind words mean a great deal to our whole team. Thank you for taking the time to share your experience.
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Review from Jill B (Wife of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Weald Hall Care Home was my first experience of respite care and I couldn't have found a better place to put my husband into, it enabled me to have a break with piece of mind knowing that he was in goodhands.
The care he was given was first class, the staff are amazing so dedicated with endless patience.
The location is also nice, it worked out really well for us, I am eternally grateful.
Reply from Kate Wyatt, Administrator at Weald Hall Care HomeThank you so much for sharing your experience. We are delighted to hear that your husband felt well cared for and that your time with us provided peace of mind. Our team takes great pride in providing dedicated, compassionate care, and your kind words mean the world to us. It's wonderful to know that our location worked well for you both. We're truly grateful for your trust and recommendation.
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Review from Olga S (Niece of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We always find staff friendly and approachable when we need help or assistance with our aunt who lives in Weald Hall. We're kept well informed and feel that our aunt is well cared for even under the difficult circumstances caused by her dementia.
Reply from Kate Wyatt, Administrator at Weald Hall Care HomeThank you so much for your kind words and thoughtful feedback. We're truly grateful that you took the time to share your experience. It's always our aim to provide compassionate, person-centred care, especially for residents living with dementia, and we're so pleased to hear that you feel supported and well informed. Your comments mean a great deal to our team, and we'll be sure to share them with everyone at Weald Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.935)

Overview of Review Score

The Review Score of 9.9 (9.935) out of 10 for Weald Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 58 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 58 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.935 for Weald Hall Care Home is calculated as follows: ( (646 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 690 Ratings = 4.935
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Weald Hall Care Home is based on 58 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 58 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (13)

Lisa

Lisa Brown

Job Title: Home Manager Joined: 2020

Lisa Brown has worked within the care sector for 16 years and has been part of the team at Weald Hall for the past 5 years. She began her journey as a Senior Carer, progressed to Head of Care, and now serves as the Manager. For Lisa, this role is more than just a job, it’s her passion and her way of life.


She is currently studying for her Level 5 Diploma in Leadership and Management for Adult Care.

Yash

Yash Patel

Job Title: Team Leader Joined: 2023

Yash Patel has been working as a Senior Carer at Weald Hall since 2023 and has since progressed to the role of Team Leader. This position has given him the opportunity to make a meaningful difference in the lives of the residents. Yash is proud to be part of a team that values compassion, respect, and dedication.

Jayne

Jayne Cunningham

Job Title: Care Home Administrator Joined: 2016

Jayne has worked at Weald Hall for the past nine and a half years as an Administrator. Her main responsibilities include managing staff inductions, supporting the manager, and ensuring the smooth running of daily operations. She particularly enjoys being front of house, where she welcomes families and visitors and helps create a warm, friendly atmosphere.


Jayne holds an NVQ in Business Administration and has developed strong customer service skills throughout her career.

Gurvinder Singh

Gurvinder Singh Saraon

Job Title: Head of Care Joined: 2023

Gurvinder Singh began working at Weald Hall in 2023 and has gained valuable knowledge and experience from the senior members of the team. In his role, he is responsible for leading and overseeing the care team, ensuring that high-quality, person-centred care is consistently delivered. Gurvinder works alongside his team on the floor, offering support and guidance. His focus is always on providing the best possible care for the residents and maintaining a supportive, compassionate environment.

Charlie

Charlie Brettell

Job Title: Lifestyle Lead Joined: 2021

Charlie has been at Weald Hall for four years, starting as a carer before joining the Lifestyle Team, where she has worked for the past three years. She is incredibly passionate about her role and describes it as the best job in the world. Charlie is dedicated to leading the team and creating meaningful, fulfilling activities that enhance the lives of the residents. For Charlie, Weald Hall is much more than a workplace; it’s a family she loves dearly.

Amanda

Amanda Plumb

Job Title: Head of Housekeeping Joined: 2016

Amanda has worked at Weald Hall for 9 years and has taken on various roles within the company. She has gained experience as a Care Assistant and Domestic Assistant, and she now holds the position of Housekeeper.

Komal

Komal Bidiwala

Job Title: Cook Joined: 2020

Komal has been working at Weald Hall since March 2020 and now serves as the cook. She has a true passion for cooking and enjoys experimenting with different herbs and spices to make each meal extra special. Komal takes great pride in ensuring everyone is well looked after and feels cared for through her food.

Fiona

Fiona Charles

Job Title: Operations Director

Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.


For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.


Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.

Louise

Louise Hickman

Job Title: Operations Manager

Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.


Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.


Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.


She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.

Danielle

Danielle Barham

Job Title: Group Lifestyle Manager

In July 2025, I was honoured to become the Group Lifestyle Manager for Premium Care Group, where I oversee and develop lifestyle programmes across all our care homes to enhance residents’ wellbeing and quality of life.


Before this, I was a Care Manager at Weald Hall, having started my career there as a care assistant. I quickly built strong relationships with residents and the care team. My passion has always been to make a genuine difference, caring for every resident as if they were part of my own family.


At Premium Care Group, we are committed to providing excellent, individualised care that promotes independence and enables residents to live their lives to the fullest. I look forward to continuing to create welcoming, engaging environments where family, friends, and our residents feel at home.

Alice

Alice Ledwith

Job Title: Customer Liaison Manager Joined: 2024

As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.


In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.


Dedicated and deeply passionate, I’m here to help, no question is ever too much.

Kate

Kate Wyatt

Job Title: Group Community Engagement Manager

With 28 years of experience in the care sector, Kate has held a wide range of roles, from domiciliary care to Deputy Care Manager. Most recently, she served as an Administrator, bringing extensive knowledge, dedication, and vital support to her team. Her deep-rooted passion for elderly care shines through in everything she does, and she thrives at the heart of the home, staying closely connected with both staff and residents.


Kate has a particular passion for community engagement. She loves meeting new people, building meaningful relationships, and making a genuine difference in the lives of others. She takes great pride in supporting other homes across the Premium Care Group and is always willing to contribute wherever she can.


Now serving as the Group Community Engagement Manager for Premium Care Group, a role she is immensely proud of, Kate continues to champion connection, compassion, and community across the organisation.


Outside of work, Kate enjoys spending time with her horses and her beloved dog, Selly. A devoted family person, she cherishes quality time outdoors with her two children, Josh and Daisy, and her loved ones.

Daisy

Daisy

Job Title: Through the eyes of a child Programme Leader

Daisy is an 11-year-old community champion who has been visiting The Anchorage care home since she was a toddler. A few years ago, she created Through the Eyes of a Child, a heartfelt initiative designed to capture children’s honest reflections on their experiences of visiting the care home, helping staff and residents see the environment through a child’s perspective.


What began as a simple idea has grown into a meaningful programme that fosters intergenerational connections. Daisy encourages children from local schools to visit the home, building friendships with residents and taking part in activities, events, and outings. She has also developed feedback forms to ensure children’s voices are heard and valued.


Over the past year, Daisy’s compassion and dedication have been widely recognised. She has received a Champions of Care Special Recognition Award from Person Centred Software, the Community Cup from her school for her empathy and service, and the Saxon Weald Local Community Youth Winner Award for her outstanding contribution to the care home and wider community. She is also due to join the PDCCA Volunteer Friends Scheme in the New Year.


Now beginning to share Through the Eyes of a Child with other care homes across the group, Daisy continues to lead with kindness, empathy, and maturity beyond her years, proving that age is no barrier to making a meaningful difference.

Frequently Asked Questions about Weald Hall Care Home

What types of Care is Weald Hall Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Weald Hall Care Home have?

There are 35 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Weald Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Weald Hall Care Home to the centre of Epping?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Weald Hall Care Home to verify any information. View our terms and conditions. Weald Hall Care Home has an Enhanced Service - more info.