Old Shenfield Place

2 Hall Lane, Shenfield, Brentwood CM15 9AB

Old Shenfield Place is a lovingly renovated seventeenth century building situated close to local amenities and public transport. Registered for thirty-one older people, the home is equipped to support effective care packages that suit personal needs and lifestyles.

The home offers single and twin room options with the majority having en-suite facilities. All rooms have a telephone point, ample power sockets and a remote controlled television. The dining room overlooks the landscaped garden and provides a pleasant surrounding for meal times. A varied menu is available offering a selection of home cooked food and baking.

The home provides for Long Term, Respite and Day Care. Staff are trained to National Vocational Qualification standards.

Group: Amba Care Homes Group

Person in charge: Jo Kula (Home Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 21

Shared Rooms: 5

Rooms with ensuite WC: 20

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Old Shenfield Place: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.2 (maximum of 10) for Old Shenfield Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Old Shenfield Place in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.233 for Old Shenfield Place is calculated as follows: ( (41 Excellents x 5) + (61 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 116 Ratings = 4.233

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Old Shenfield Place is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 9 Reviews ÷ 6.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Old Shenfield Place has a Review Score of 9.2 (9.233) from 10 Reviews


Average Ratings

  • Excellent
    2
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Old Shenfield Place?

  • Extremely LIKELY
    7
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Old Shenfield Place

  • Daughter of Resident/Service User
    3
  • Resident / Service User
    3
  • Friend of Resident/Service User
    2
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

This care home is in a large, renovated 17th-century house, offering a pleasant atmosphere with a 'home from home' feel. The care offered is person-centred, tailored to suit the personal needs and lifestyle of the individual in detail. The staff are welcoming and friendly, where nothing is too much trouble. The food is home cooked and of good quality. A variety of activities are offered daily to residents. Family and friends made to feel welcome and can visit any time day or night. My mother is very happy and has asked for her care to be extended on a permanent basis following respite care. Thank you to the new Manager and all the staff for everything you do.

How likely would you be to recommend Old Shenfield Place? Extremely Likely

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Average Rating:   3.9 out of 5

Jo Kula, Home Manager at Old Shenfield Place responded to this review on 11 May 2018:

Thank you very much for your lovely comments.

We couldn't be more happy with the care my Dad receives. All of the carers are kind, patient and full of consideration of his needs.
The food always smells delicious and there are lots of activities, should he choose to join in. We would recommend it highly.

How likely would you be to recommend Old Shenfield Place? Extremely Likely

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Average Rating:   4.5 out of 5

Jo Kula, Home Manager at Old Shenfield Place responded to this review on 04 May 2018:

Dear Liz, Thank you for your lovely review. It is a pleasure to look after your father.

Very satisfied with overall care and facilities. Just a bit concerned with turnover of staff.

How likely would you be to recommend Old Shenfield Place? Likely

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Average Rating:   4 out of 5

I came here as I was unable to look after myself in my own home. My daughter visited several residential homes but it became clear that this was the most suitable for me. I am very comfortable here. The staff are all excellent.

How likely would you be to recommend Old Shenfield Place? Extremely Likely

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Average Rating:   4.4 out of 5

Juliet Taylor, Home Manager at Old Shenfield Place responded to this review on 03 Jul 2017:

Thank you for your kind comments about our home and staff.

Home is clean and more like a hotel than clinical residential home. No clinical or urine smell. Staff team small enough to be friendly and have relationship with residents. Food home cooked and served with glasses, fabric napkins. Friend enjoys food and attention of staff. However, very disabled (mentally) residents sat with more able so communication between residents a problem (most residents unable to get up and move about) TV on most of time perhaps turn off more and music. Do put on activities and have a co-ordinator, good.

How likely would you be to recommend Old Shenfield Place? Extremely Likely

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Average Rating:   4.4 out of 5

Juliet Taylor, Home Manager at Old Shenfield Place responded to this review on 28 Jun 2017:

Thank you for your kind comments about our home. We are in the process of consulting with the residents about sitting arrangements. We do have a newly appointed activity co-ordinator and a weekly activity schedule.

Old Shenfield Place is more than a care home it is a home for the residents, everyone always has a smile and very welcoming nothing is too much trouble. Since my Mother has been there her communication skills have improved and also her interaction with other residents, she has made many friends with staff and residents.

How likely would you be to recommend Old Shenfield Place? Extremely Likely

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Average Rating:   4.2 out of 5

Juliet Taylor, Home Manager at Old Shenfield Place responded to this review on 27 Jun 2017:

Thank you for your kind comments about our home and staff. At Old Shenfield place we pride ourselves in delivering person centred care and making a positive impact to our residents life.

Food good. A nice, clean and friendly atmosphere. Helpful staff but could do more during busy periods. Seems to be a high turnover of managers.

How likely would you be to recommend Old Shenfield Place? Likely

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Average Rating:   3.8 out of 5

Juliet Taylor, Home Manager at Old Shenfield Place responded to this review on 26 Jun 2017:

Thank you for your kind comments about our home. We are looking into how to best support our staff during busy periods. Am a newly appointed manager and I do understand the frustration of change of managers. I would like to meet with you and discuss improvements we are making within our home.

Old Shenfield Place has a wonderful atmosphere. The staff are friendly and very helpful and the place seems so comfortable and welcoming.
My husband I and a friend visit the home every Friday to play cards with one of the residents and are welcomed with open arms.

How likely would you be to recommend Old Shenfield Place? Extremely Likely

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Average Rating:   4.3 out of 5

Juliet Taylor, Home Manager at Old Shenfield Place responded to this review on 22 Jun 2017:

Thank you for your kind comments about our home and staff.

I have been here for two years and have been well looked after. Although only 2 years I have been here, to date there has been four managers, as soon as we get used to the manager, they seem to change. Why?
Sash window in my small room needs replacing as unable to open it myself as frames very old, and have to continue to ask for help.

How likely would you be to recommend Old Shenfield Place? Likely

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Average Rating:   3.9 out of 5

Juliet Taylor, Home Manager at Old Shenfield Place responded to this review on 22 Jun 2017:

Thank you for your kind comments regarding the care provided by our staff at Old Shenfield Place.
As the new manager I can understand your frustration when managers leave but am delighted to have joined the team and look forward to getting to know you. Our maintenance team had already brought the matter of your window to my attention and I will arrange for it to be repaired or replaced as soon as possible.

An excellent care home. They look after my Aunt with care and dignity, the home is a "proper home". My Aunt recently celebrated her 100th birthday at the home with friends, relatives, and residents participating. The home staff arranged her party and it was wonderful. There were balloons, banners, food, drink and an amazing cake. Thank you all at Old Shenfield Place. You are all doing an amazing job.

How likely would you be to recommend Old Shenfield Place? Extremely Likely

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Average Rating:   5 out of 5

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Staff Profiles

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Jo Kula

Job Title: Home Manager

Joined: 2016

Description:

Jo has worked with older people and people living well with dementia for 16 years. Jo is committed to making a difference to the lives of the people who live and work at Old Shenfield Place.

Care Home Idol 2016

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