Old Shenfield Place

2 Hall Lane, Shenfield, Brentwood CM15 9AB
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9.9 62 Reviews
  • Old Shenfield Place, Brentwood
Old Shenfield Place is a lovingly renovated seventeenth-century building situated close to local amenities and public transport. Registered for thirty-one older people, the home is equipped to support effective care packages that suit personal needs and lifestyles.

The home offers single and twin room options with the majority having en-suite facilities.

The dining room overlooks the landscaped garden and provides a pleasant surrounding for mealtimes. A varied menu is available offering a selection of home cooked food and baking.

The home provides for long term, respite and day care.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700

All prices are a guideline of a starting cost depending on care needs and availability. For the most accurate information surrounding fees, please book a viewing and our Home Manager will be able to discuss your requirements, costs, any funding eligibility and show you around our lovely home.

These prices are only a guideline, please contact Old Shenfield Place to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Cristina Duran (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (5)

Visiting

  • Old Shenfield encourage family and friends to visit just like they would loved ones at home. The goal is to create a warm and welcoming environment for both residents and visitors.


    Visiting Hours:
    - Visiting hours flexible and open throughout the day.
    - Designated protected meal times to ensure residents receive proper nutrition. Please refrain from visiting during meal times to allow residents to enjoy their meals peacefully.
    - Meal Times: 12:30 PM - 2:00 PM and 5:00 PM - 6:00 PM


    Facilities:
    - Namaste Room: Offer a private Namaste room for moments of privacy and reflection.
    - Garden Area: Enjoy the serene garden area for a peaceful and relaxing visit.
    - Refreshments provided
    Look forward to welcoming you to Old Shenfield Place and creating memorable moments with your loved ones.

Parking

  • - Designated Visitors parking is available at Old Shenfield Place.
    - Parking is also available on surrounding streets.

9.9

Old Shenfield Place has a Review Score of 9.9 (9.885) out of 10, based on 30 reviews in the last 2 years.
Over all time Old Shenfield Place has 62 reviews.

Overall Experience
  • 49
  • 9
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Date Published
  • 62
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  • 30
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Reviewer Connection to Old Shenfield Place
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Total of 62, showing 21-40
Review from Jonathan R (Son of Resident) published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father of 94 was most unwell with a chest infection and Old Shenfield Place has been excellent in rehabilitating him after hospital discharge.
Reply from Alice Ledwith, Customer Relations Manager at Old Shenfield Place

Thank you so much for your review. We love receiving family feedback and are so glad we could support your Father during his recovery.

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Review from C D (Daughter of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Old Shenfield Place for just over a year now. During that time she has really been encouraged to the things she loves which is gardening, in particular growing vegetables. This is really important to her.
She is really happy, we as a family love all the staff, they are all great.
Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your positive feedback! We are grateful to have been able to provide a positive experience for your loved one in our care home for the past year. We are pleased to hear that our staff has been able to meet her needs and assist her with her hobbies.

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Review from James P (Son of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Old Shenfield Place for six months. The home has a very caring and peaceful atmosphere. The staff are friendly and appear to take diligent care of my dad. The home is well maintained, has good cleanliness and is kept tidy. The residents seem to be content. The managers
are always available to chat to and I know my dad's well-being is a priority.
Reply from Faye Cottrell, Admin at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.

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Review from C T (Daughter of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Old Shenfield Place has been giving excellent care to my father for over a year now. The staff is always friendly, and helpful, and always let me know if there have been any changes in condition. There are always activities going on and all the residents seem happy and well cared for.
Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents, and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.

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Review from C A (Daughter of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Old Shenfield Place is a very clean and homely environment and my mother is very well cared for. The staff are always welcoming and kind and my mother is very well supported.
Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents, and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.

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Review from Elaine B (Daughter of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and Dad have been living here for 8 months. They are settled and content, and are looked after well. There are lots of events and activities put on throughout the week for the residents. It's lovely to see the photos online. I am told the food is good too. All of the staff are lovely and I really
enjoy visiting the home.
Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents, and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.

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Review from Jackie C (Daughter of Resident) published on 7 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are very caring and friendly.
Dad is well cared for and any issues are related to the family.
Communication between home and family is very good.
Reply from Faye Cottrell, Admin at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents, and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.

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Review from Ben B (Grandson of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring to all residents and provides great support to all those who need it. Entertainment is provided regularly and involves all those who wish to be involved. Very nice atmosphere and environment with friendly staff and great facilities.
Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents, and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.

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Review from I I (Friend of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ols Shenfield Place is a place to be seen. The staff are wonderful to all the residents, always making sure they get them active, and I think the residents enjoy the activities they do. Although Shenfield Place is an old building, you would never believe it once you are inside. Every room is so comfortable.
It's a pleasure to visit my friend.
Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your positive review of Old Shenfield Place Care Home. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best care and support to our residents, and it is always rewarding to receive positive feedback. We appreciate your kind words and look forward to continuing to provide excellent care in the future.

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Review from Kathy M (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Me and my sister couldn't wish for a better care home. The staff at the home are very professional and friendly. It really shows how much they like working for the care home and how much they care about the residents. There are lots of activities the home puts on for the residents, which keeps them
stimulated. I feel my mum and dad are happy and safe at Old Shenfield Place.
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Review from P S (Friend of Resident) published on 10 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very welcoming home with kind and courteous staff.
Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you very much for your review; we really appreciate your feedback and will share it with the whole team.

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Review from Stephen N (Partner of Resident) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Old Shenfield Place are the best. My partner's care is wonderful, and the food is good (she's put on weight and looks good).
Her room is light, airy and clean. The entertainment is great, and my partner is happy and relaxed.
The home is clean and fresh every day.
A great place.
Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for taking the time to review Old Shenfield Place; your comments and feedback will be passed on to the staff. Thank you.

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Review from Taila M (Great Great-Niece of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing place, and what amazing staff - warms my heart knowing my uncle was looked after by such amazing souls. The entertainment and care are outstanding. Every time I visit, I'm always getting involved in the crafts and bingo. I certainly will want to live there when I get to that age. Thank
you for everything you’ve done and everything you still do.
Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you for your feedback; this is a lovely comment, and we will be sure to share this with the staff.

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Review from Denise C (Friend of Resident) published on 26 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and helpful. Food is not too bad, carers are caring and happy to help with any problems and treated with dignity. The rooms are a bit small, very few big rooms. Activities are getting better. It's very clean and tidy.
Reply from Faye Cottrell, Admin at Old Shenfield Place

Thank you for submitting a review and for your kind words; we will pass your comments on to the staff, as they always appreciate the feedback.

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Review from N T (Son of Resident) published on 20 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care Dad has received since being in Old Shenfield Place Care Home. He was deteriorating fast at home and was very difficult to deal with. It's like having my old dad back again since he has been with you. He seems happy, well-fed and well looked after. Staff are attentive and
go out of their way to help. It gives me peace of mind knowing he is there. Well done team.
Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you so much for your lovely review; we really appreciate your comments and I will share them with all our staff.

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Review from Sandy K (Daughter of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad came to Old Shenfield Place in June 2022 after living with us for four and a half years. Dad was very difficult - bad-tempered and needed a lot of support. The staff have been very good with him and his demanding ways - hot team being one of them. I do worry that he has become very isolated and
wants to stay in his room. He started joining everyone for lunch but now has it in his room. He does not go out and join in with any activities, which I feel is very sad.
Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you so much for your review; we really appreciate your comments and I will share them with all our staff.

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Review from P P (Friend of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing facilities and the cleanliness of the surroundings. The residents seem really happy and are being looked after and facing their hurdles.
Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you so much for your lovely review; we really appreciate your comments, and I will share them with all our staff.

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Review from J C (Friend of Resident) published on 18 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Old Shenfield Place is a lovely home with excellent staff.
Clean and tidy and smells nice.
Staff friendly and welcoming
Residents are always smiling and happy.
Would recommend this home; you, your family or your friends will be well taken care of.
Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you so much for your lovely review; we really appreciate your comments, and I will share them with all our staff.

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Review from T C (Resident) published on 14 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the team very welcoming. All staff were friendly, and all the residents seemed happy and content. A lovely care home, warm and cosy.
Reply from Faye Cottrell, Admin at Old Shenfield Place

Thank you so much for your lovely review; we really appreciate your comments, and I will share them with all our staff.

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Review from I A (Friend of Resident) published on 6 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering, you receive a nice welcome and are escorted to the person(s) you are visiting. The home is extremely tidy and warm. There is a good ambience, and the staff are friendly.
Reply from Cristina Duran, Home Manager at Old Shenfield Place

Thank you for your review; we are delighted that you are enjoying your time with us when you visit. I will ensure to pass on your kind words to the team here. Thank you once again!

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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Old Shenfield Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.885 for Old Shenfield Place is calculated as follows: ( (321 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 358 Ratings = 4.885
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Old Shenfield Place is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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Meet the Team (11)

Cristina

Cristina Duran

Job Title: Home Manager Joined: 2023

I began my career in care in 2008 as a care assistant. From then on I knew this was the career for me - I just love working with the elderly. My Health and Social Care in Leadership and Management qualification has supported me with my career progression and I am so pleased to be using my experience at Old Shenfield Place.


I love to listen to people, and I feel this is the way you make a real difference. I strive to provide high-quality care and ensure all of our residents receive personalised care in a warm and welcoming environment.


There is such a lovely care team at Old Shenfield, with many of the team having worked here for many many years. I look forward to my future here and to meeting residents and their families. Pop in for a cup of tea to meet me soon!

Beatrice

Beatrice Manokore

Job Title: Deputy Manager Joined: 1999

Beatrice began her career working as a personal assistant in Malawi before moving to England. She started at Old Shenfield Place as a care assistant, progressing to a senior position, and eventually becoming deputy manager.


She has dedicated 26 years of her entire care career to Old Shenfield Place. Beatrice has one daughter, who recently gave birth to her first grandchild, a beautiful baby girl named Azalea Rose.


Old Shenfield Place is like a second home to Beatrice, but when she’s not working, she enjoys shopping.

Alison

Alison Gillespie

Job Title: Home Administrator

Originally from Lancashire, Alison moved to London to work as an advertising photographic model with a London agency before starting a family. While raising her two daughters, she also cared for her mother and worked as a teaching assistant—roles that nurtured her compassion and dedication to helping others.


During the COVID-19 pandemic, Alison transitioned into the care sector, taking on the role of Lifestyle Lead Coordinator for two years. She later moved into administration, where her warm personality and organisational skills truly shine.


Alison loves that no two days in care are the same. She finds real joy in meeting residents, getting to know them personally, and hearing the incredible stories they have to share.

Michael

Michael Howe

Job Title: Building Manager Joined: 1987

Brian's brother was building the lift in Old Shenfield Place and was asked if he knew a carpenter. He recommended Michael, and he been working at Old Shenfield Place for 38 years first as a freelancer but then became Building Manager. What Michael does not know about the building isn’t worth knowing! Michael has been married for 42 years, has two children and 6 grandchildren. He has a great sense of humour and is good at talking to the residents, who often like to watch him while he works.

Mark

Mark Freeman

Job Title: Head Of Catering Joined: 2020

Mark has been passionate about cooking since leaving school, honing his skills in contract catering across the bustling City of London, serving corporate clients with dedication and flair. Driven by a genuine care for the older generation, Mark made a heartfelt decision to transition into the care sector, believing wholeheartedly that every resident deserves nutritious, high-quality meals prepared with love.


A proud local, Mark has spent the past five years at Old Shenfield Place, where his commitment to excellence has earned a flawless 5-star food hygiene rating every single year, a testament to his professionalism and attention to detail.


Outside the kitchen, Mark has enjoyed a happy marriage of 33 years and is a devoted father to twin daughters who are now grown. When he’s not crafting delicious meals, you’ll find Mark cycling enthusiastically around town or cheering passionately for his favourite football team.

Julie

Julie Morrison

Job Title: Lead Lifestyle Coordinator

Julie has been working in care homes as a Lifestyle Coordinator for the past five years. Five months ago, she stepped into the role of Lead Lifestyle Coordinator at Old Shenfield Place.


Julie is passionate about building connections with the residents and their families. As a local resident herself, she often runs into family members around town, and they’re always happy to stop and say hello.


She takes great pride in learning about each resident’s interests and tailoring activity sessions to include the things they enjoy most. Julie also has a delightful little dog, Coco, who frequently visits the home and brings joy to everyone.

Diane

Diane Sargeant

Job Title: Head Of House Keeping Joined: 2017

Diane always comes in early to prepare breakfast for the residents.


She won the Essex Care Sector The Proser Award in 2023 as uan nsung hero in recognition of her contribution to care.


She is also our infection control champion and has one grandchild whom she loves to bits.

Fiona

Fiona Charles

Job Title: Operations Director

Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.


For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.


Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.

Louise

Louise Hickman

Job Title: Operations Manager

Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.


Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.


Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.


She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.

Alice

Alice Ledwith

Job Title: Customer Liaison Manager Joined: 2024

As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.


In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.


Dedicated and deeply passionate, I’m here to help, no question is ever too much.

Danielle

Danielle Barham

Job Title: Group Lifestyle Manager

In July 2025, I was honoured to become the Group Lifestyle Manager for Premium Care Group, where I oversee and develop lifestyle programmes across all our care homes to enhance residents’ wellbeing and quality of life.


Before this, I was Care Manager at Weald Hall, having started my career there as a care assistant. I quickly built strong relationships with residents and the care team. My passion has always been to make a genuine difference, caring for every resident as if they were part of my own family.


At Premium Care Group, we are committed to providing excellent, individualised care that promotes independence and enables residents to live their lives to the fullest. I look forward to continuing to create welcoming, engaging environments where family, friends, and our residents feel at home.

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