Old Shenfield Place

2 Hall Lane, Shenfield, Brentwood CM15 9AB
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9.9 62 Reviews
  • Old Shenfield Place, Brentwood
Old Shenfield Place is a lovingly renovated seventeenth-century building situated close to local amenities and public transport. Registered for thirty-one older people, the home is equipped to support effective care packages that suit personal needs and lifestyles.

The home offers single and twin room options with the majority having en-suite facilities.

The dining room overlooks the landscaped garden and provides a pleasant surrounding for mealtimes. A varied menu is available offering a selection of home cooked food and baking.

The home provides for long term, respite and day care.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700

All prices are a guideline of a starting cost depending on care needs and availability. For the most accurate information surrounding fees, please book a viewing and our Home Manager will be able to discuss your requirements, costs, any funding eligibility and show you around our lovely home.

These prices are only a guideline, please contact Old Shenfield Place to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Cristina Duran (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (5)

Visiting

  • Old Shenfield encourage family and friends to visit just like they would loved ones at home. The goal is to create a warm and welcoming environment for both residents and visitors.


    Visiting Hours:
    - Visiting hours flexible and open throughout the day.
    - Designated protected meal times to ensure residents receive proper nutrition. Please refrain from visiting during meal times to allow residents to enjoy their meals peacefully.
    - Meal Times: 12:30 PM - 2:00 PM and 5:00 PM - 6:00 PM


    Facilities:
    - Namaste Room: Offer a private Namaste room for moments of privacy and reflection.
    - Garden Area: Enjoy the serene garden area for a peaceful and relaxing visit.
    - Refreshments provided
    Look forward to welcoming you to Old Shenfield Place and creating memorable moments with your loved ones.

Parking

  • - Designated Visitors parking is available at Old Shenfield Place.
    - Parking is also available on surrounding streets.

9.9

Old Shenfield Place has a Review Score of 9.9 (9.885) out of 10, based on 30 reviews in the last 2 years.
Over all time Old Shenfield Place has 62 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Old Shenfield Place
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Total of 62, showing 41-60
Review from Jo R (Daughter of Resident) published on 12 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Old Shenfield Place provided a loving, caring environment for our mother for many years. They were wonderful in adapting and providing varied enrichment as the pronounced symptoms of her stroke continued to debilitate her. Her peaceful and dignified passing was there with the staff who had become her
family in what became the safe haven of her new home. Not long after, at the beginning of the pandemic, we were relieved when my father was able to move in. His dementia care needs are very different, and yet he is so happy at home and content with his life thanks to his tricky care needs, which particularly the manager has ensured have been actioned. As a family who all live over two hours away, it has been a huge relief to have the confident knowledge that our parents are well looked after when distance prevents us from giving the quality of contact that every member of staff at Old Shenfield Place gives to residents like our parents. We can't thank them all often enough.
Reply from Faye Cottrell, Administrator at Old Shenfield Place

Thank you so much for your lovely review; we really appreciate your comments, and I will share them with all our staff.

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Review from N R (Son of Resident) published on 9 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a fantastic place. I can’t praise the staff effort and care enough whether to think of activities all the time that make life a joy again or just in their day to day care, and above all, humanity. The garden is beautiful, and my mother has rediscovered happiness being there.
Reply from Kim Currie, Home Manager at Old Shenfield Place

Thank you so much for your kind comments. We are delighted that your mother is enjoying the garden.

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Review from Lesley B (Daughter-in-law of Resident) published on 9 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
So happy with the care my mother-in-law has received since becoming a resident this April. When it became clear, that due to her dementia, she could no longer care for herself and with my husband and I work full time, it was such a relief to know how well looked after she now is. Old Shenfield Place
has given her a new lease of life. A big thank you to everyone who works there; you do a great job!
Reply from Kim Currie, Home Manager at Old Shenfield Place

Thank you so much for your lovely review; we really appreciate your comments, and I will share them with all our staff.

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Review from Alison C (Daughter of Resident) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff and carers have been amazing in the last year, stepping up in unprecedented times. I can’t imagine how hard it must have been keeping the residents cheerful in isolation. Everything that could be done to boost morale, including pod visits and varied entertainment, has been without complaint.
Thanks to everyone.
Reply from Kim Currie, Home Manager at Old Shenfield Place

Thank you, Alison, for your kind comments and your support during these most trying times. We appreciate your appreciation!

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Review from Kathryn C (Daughter of Resident) published on 12 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Old Shenfield Place are very caring, helpful and supportive. They take time to get to know each resident and treat each of them with kindness and consideration. My mother's GP commented, unprompted, that she had every confidence in the care given and in particular the understanding of and
tailoring of care to each resident's needs. Management is always accessible to discuss or advise and know each of the residents individually really well. During these difficult times, management has been proactive in both delivering that extra care needed and taking every available step to look after and protect the residents. Many of the carers have worked at Old Shenfield Place for many years and it's always reassuring to be able to speak to and see familiar faces amongst the care staff. While this may not be the most fashionable of care homes, it's small size means each resident is cared for individually. It's a warm, welcoming and loving environment.
Reply from Kim Currie, Home Manager at Old Shenfield Place

Thank you, Kathryn, I will share your lovely review with all the staff. Your confidence in our service is very well received.

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Review from G L (Daughter of Resident) published on 12 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has dementia and gets very anxious/fearful. The care provided throughout the lockdown has been fantastic. I simply do not know what we would have done. The staff at the home have been kind, respectful, and professional and I imagine they have had to give up a lot to keep residents safe. They
deserve my heartfelt thanks.
Reply from Kim Currie, Home Manager at Old Shenfield Place

Thank you so much for this lovely feedback we are very proud of our staff and grateful for their care and dedication towards our residents and eachother.

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Review from Christopher M (Nephew of Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My aunt always seems clean and relatively content when I visit. My one concern is that she is not very mobile (uses a walking frame) and there are no disabled toilets in the public areas of the home. Therefore manoeuvrability within the confined space of the toilets is awkward. Also, the toilet frames
are not fixed to the floor so this is a fall hazard in my opinion. There is only one lift between floors so awkward if lift not in order.
Reply from Kim Currie, Home Manager at Old Shenfield Place

Thank you for your review. Our passenger lift is due for an upgrade in the next few months which will minimise the risk of breakdown. In light of your other comments, we will have another look at our communal facilities to see if we can improve them. If you are worried about any other aspect of your Aunt's care please do get in touch.

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Review from K C (Friend of Resident) published on 16 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with how content my friend is, and when I heard her laugh out loud 4 times in 3 hours, I knew she was in the right place.
Clean and friendly staff. Glad to see the activities each day. Thank you.
Reply from Kim Currie, Home Manager at Old Shenfield Place

Thank you so much for your lovely review, I am so pleased that your friend is enjoying living at Old Shenfield Place.

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Review from Jeremy W (Son of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and helpful, visitors and family are always made very welcome. As a result Old Shenfield Place really feels like the resident's home.
Reply from Kim Currie, Home Manager at Old Shenfield Place

We are delighted to hear that Old Shenfield Place is a home and not just a service. Thank you so much for your lovely review.

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Review from T S (Respite Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
My stay in the home to 31 December 2018 was to aid my recovery from major surgery, however, I was left mainly to my own devices. Food was of a poor standard.


I could seldom get a warm drink after 5 pm.


Running hot water was a problem.


My request for a shower was ignored until 17th December

(11 days after my admission). The next one was on 29th December - after the carers soaped me all over, put me under the shower to find no hot water, so I had a freezing cold water shower! (by now I was also suffering from a flu type cough).


For those reasons and more you can understand why I would not recommend a stay at this home.

Reply from Nicola Palladino, Operations Manager at Old Shenfield Place

Thank you for your feedback. We are sorry that our service fell short of your expectations and note your concerns. Our new Home Manager will contact you in a few days to discuss the concerns you have raised so that we can make improvements to our service.

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Review from Trixie A (Daughter of Resident) assisted by family/friend published on 10 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found everyone is very caring and always smiling, nothing is too much effort. Food is very good and the home is always very clean and tidy, I also enjoy the activities especially the tea dances.
Reply from Jo Kula, Home Manager at Old Shenfield Place

I am so pleased that you are happy and enjoying life at Old Shenfield Place and will share your lovely comments with our staff.

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Review from Sally W (Daughter of Resident) published on 10 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and carers are so nice, they treat the residents with respect and help them in any way they can. Lots of activities and mind therapy. Dad is always there first, it has made him active and feel better in himself. It is so clean and tidy, the meals are good. Well done to all of you at Old Shenfield
Place for giving my dad and the residents a lovely life. Dad loves going back to stay.
Reply from Jo Kula, Home Manager at Old Shenfield Place

Thank you very much Sally for your kind words. We are delighted that your dad has chosen to make Old Shenfield Place his home.

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Review from Sue L (Daughter of Resident) published on 4 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always very welcoming, all the staff look after my mother very well, always smiling and interacting with her. Food is very good as I have had lunch often.
Reply from Jo Kula, Home Manager at Old Shenfield Place

Thank you Sue. It's always a pleasure to receive positive feedback. Staff pride themselves on happiness and well being of our residents.

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Review from H B (Friend of Resident) published on 25 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Resident is well cared for physically - having been transferred from state of health when entered home. Is small and friendly, some staff are better and more gentle than others according to friend.
On social level could arrange sitting room so residents who can converse are able to talk. More outings
and better use of lovely garden would be good. New manager seems popular with staff - good thing for teamwork.
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Review from S K (Daughter of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This care home is in a large, renovated 17th-century house, offering a pleasant atmosphere with a 'home from home' feel. The care offered is person-centred, tailored to suit the personal needs and lifestyle of the individual in detail. The staff are welcoming and friendly, where nothing is too much
trouble. The food is home cooked and of good quality. A variety of activities are offered daily to residents. Family and friends made to feel welcome and can visit any time day or night. My mother is very happy and has asked for her care to be extended on a permanent basis following respite care. Thank you to the new Manager and all the staff for everything you do.
Reply from Jo Kula, Home Manager at Old Shenfield Place

Thank you very much for your lovely comments.

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Review from Liz G (Daughter of Resident) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We couldn't be more happy with the care my Dad receives. All of the carers are kind, patient and full of consideration of his needs.
The food always smells delicious and there are lots of activities, should he choose to join in. We would recommend it highly.
Reply from Jo Kula, Home Manager at Old Shenfield Place

Dear Liz, Thank you for your lovely review. It is a pleasure to look after your father.

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Review from P J (Resident) assisted by family/friend published on 5 March 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very satisfied with overall care and facilities. Just a bit concerned with turnover of staff.
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Review from Norma W (Resident) published on 3 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here as I was unable to look after myself in my own home. My daughter visited several residential homes but it became clear that this was the most suitable for me. I am very comfortable here. The staff are all excellent.
Reply from Juliet Taylor, Home Manager at Old Shenfield Place

Thank you for your kind comments about our home and staff.

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Review from David L (Son of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Food good. A nice, clean and friendly atmosphere. Helpful staff but could do more during busy periods. Seems to be a high turnover of managers.
Reply from Juliet Taylor, Home Manager at Old Shenfield Place

Thank you for your kind comments about our home. We are looking into how to best support our staff during busy periods. Am a newly appointed manager and I do understand the frustration of change of managers. I would like to meet with you and discuss improvements we are making within our home.

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Review from P C (Friend of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Old Shenfield Place has a wonderful atmosphere. The staff are friendly and very helpful and the place seems so comfortable and welcoming.
My husband I and a friend visit the home every Friday to play cards with one of the residents and are welcomed with open arms.
Reply from Juliet Taylor, Home Manager at Old Shenfield Place

Thank you for your kind comments about our home and staff.

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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Old Shenfield Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.885 for Old Shenfield Place is calculated as follows: ( (321 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 358 Ratings = 4.885
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Old Shenfield Place is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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Meet the Team (11)

Cristina

Cristina Duran

Job Title: Home Manager Joined: 2023

I began my career in care in 2008 as a care assistant. From then on I knew this was the career for me - I just love working with the elderly. My Health and Social Care in Leadership and Management qualification has supported me with my career progression and I am so pleased to be using my experience at Old Shenfield Place.


I love to listen to people, and I feel this is the way you make a real difference. I strive to provide high-quality care and ensure all of our residents receive personalised care in a warm and welcoming environment.


There is such a lovely care team at Old Shenfield, with many of the team having worked here for many many years. I look forward to my future here and to meeting residents and their families. Pop in for a cup of tea to meet me soon!

Beatrice

Beatrice Manokore

Job Title: Deputy Manager Joined: 1999

Beatrice began her career working as a personal assistant in Malawi before moving to England. She started at Old Shenfield Place as a care assistant, progressing to a senior position, and eventually becoming deputy manager.


She has dedicated 26 years of her entire care career to Old Shenfield Place. Beatrice has one daughter, who recently gave birth to her first grandchild, a beautiful baby girl named Azalea Rose.


Old Shenfield Place is like a second home to Beatrice, but when she’s not working, she enjoys shopping.

Alison

Alison Gillespie

Job Title: Home Administrator

Originally from Lancashire, Alison moved to London to work as an advertising photographic model with a London agency before starting a family. While raising her two daughters, she also cared for her mother and worked as a teaching assistant—roles that nurtured her compassion and dedication to helping others.


During the COVID-19 pandemic, Alison transitioned into the care sector, taking on the role of Lifestyle Lead Coordinator for two years. She later moved into administration, where her warm personality and organisational skills truly shine.


Alison loves that no two days in care are the same. She finds real joy in meeting residents, getting to know them personally, and hearing the incredible stories they have to share.

Michael

Michael Howe

Job Title: Building Manager Joined: 1987

Brian's brother was building the lift in Old Shenfield Place and was asked if he knew a carpenter. He recommended Michael, and he been working at Old Shenfield Place for 38 years first as a freelancer but then became Building Manager. What Michael does not know about the building isn’t worth knowing! Michael has been married for 42 years, has two children and 6 grandchildren. He has a great sense of humour and is good at talking to the residents, who often like to watch him while he works.

Mark

Mark Freeman

Job Title: Head Of Catering Joined: 2020

Mark has been passionate about cooking since leaving school, honing his skills in contract catering across the bustling City of London, serving corporate clients with dedication and flair. Driven by a genuine care for the older generation, Mark made a heartfelt decision to transition into the care sector, believing wholeheartedly that every resident deserves nutritious, high-quality meals prepared with love.


A proud local, Mark has spent the past five years at Old Shenfield Place, where his commitment to excellence has earned a flawless 5-star food hygiene rating every single year, a testament to his professionalism and attention to detail.


Outside the kitchen, Mark has enjoyed a happy marriage of 33 years and is a devoted father to twin daughters who are now grown. When he’s not crafting delicious meals, you’ll find Mark cycling enthusiastically around town or cheering passionately for his favourite football team.

Julie

Julie Morrison

Job Title: Lead Lifestyle Coordinator

Julie has been working in care homes as a Lifestyle Coordinator for the past five years. Five months ago, she stepped into the role of Lead Lifestyle Coordinator at Old Shenfield Place.


Julie is passionate about building connections with the residents and their families. As a local resident herself, she often runs into family members around town, and they’re always happy to stop and say hello.


She takes great pride in learning about each resident’s interests and tailoring activity sessions to include the things they enjoy most. Julie also has a delightful little dog, Coco, who frequently visits the home and brings joy to everyone.

Diane

Diane Sargeant

Job Title: Head Of House Keeping Joined: 2017

Diane always comes in early to prepare breakfast for the residents.


She won the Essex Care Sector The Proser Award in 2023 as uan nsung hero in recognition of her contribution to care.


She is also our infection control champion and has one grandchild whom she loves to bits.

Fiona

Fiona Charles

Job Title: Operations Director

Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.


For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.


Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.

Louise

Louise Hickman

Job Title: Operations Manager

Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.


Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.


Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.


She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.

Alice

Alice Ledwith

Job Title: Customer Liaison Manager Joined: 2024

As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.


In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.


Dedicated and deeply passionate, I’m here to help, no question is ever too much.

Danielle

Danielle Barham

Job Title: Group Lifestyle Manager

In July 2025, I was honoured to become the Group Lifestyle Manager for Premium Care Group, where I oversee and develop lifestyle programmes across all our care homes to enhance residents’ wellbeing and quality of life.


Before this, I was Care Manager at Weald Hall, having started my career there as a care assistant. I quickly built strong relationships with residents and the care team. My passion has always been to make a genuine difference, caring for every resident as if they were part of my own family.


At Premium Care Group, we are committed to providing excellent, individualised care that promotes independence and enables residents to live their lives to the fullest. I look forward to continuing to create welcoming, engaging environments where family, friends, and our residents feel at home.

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