Care Homes Owned by AgeCare Care Homes

Thank you for your lovely feedback, I am so pleased to hear Mum had a lovely stay

Thank you for your feedback, I am sure the whole team will be pleased to know that your Mum settled so well.

Thank you for your wonderful feedback, we really appreciate all feedback but especially one as glowing as this

Thank you so much for trusting us with your Dads care, it is nice to know we have provided you with reassurance. I will share this feedback with the staff.

Thank you so much for your kind and thoughtful words. We understand how incredibly difficult it can be to make the decision to place a loved one in care, and we're truly honoured that you chose Five Oaks to support your dad and your family during this time.It means the world to us to hear that your dad is regaining his strength, his spirit, and his laughter thats exactly what we strive for with every resident. Our team is deeply committed to creating not just a safe and comfortable environment, but one that genuinely feels like home.Were especially touched that you mentioned the individual care and attention your dad received. Every person who walks through our doors is unique, and our goal is always to bring out the best in each one.Your trust and appreciation mean everything to us, and well be sure to pass on your lovely comments to the entire team, including our management. Thank you again for taking the time to share your experience its feedback like this that inspire

Thank you so much for taking the time to share your experience with us. Were truly grateful that you entrusted Five Oaks with your fathers care during his respite stay in July.Were sorry to hear that full-time care didnt work out as hoped, but we completely understand how important it is for families to stay together, especially when emotional well-being is at stake. Your kind words about our team, the facility, and our service mean a great deal to us we always strive to provide a high standard of care in a compassionate and respectful environment.We also really appreciate your honest feedback regarding the food. We understand how important familiar and flavorful meals can be, and your comment has been shared with our kitchen team as we continue to explore ways to cater to a wider range of tastes and dietary preferences.Should your family need us again in the future, it would be our privilege to care for your father once more.

Thank you so much for your heartfelt review. We are truly honoured that you entrusted us with your fathers care during such a sensitive and important time in his life.Supporting residents and their families through the final stages of life is something we approach with deep compassion and respect. Your kind words about our teamboth day and nightmean a great deal to us. Its comforting to know that the care, communication, and environment at Five Oaks helped bring some peace to you and your father.We will share your message with the whole team, who will be touched to know they made a difference.

Thank you for taking the time to post a review of Five Oaks. We really appreciate your feedback and are so glad that your mum is happy in Five Oaks.

Thank you so much - it is always great to have such a wonderful review

Thank you so much for your review and I am so pleased that your experience was excellent.

Thank you so much for your lovely feedback. We're delighted to hear your uncle is happy, comfortable, and well cared for. It truly means a lot to us. It's always a pleasure to welcome you, and we're so pleased he feels at home here. Your words will be shared with the team!

Thank you so much for your kind words! We're so glad to hear your Dad is enjoying his time with us. It means the world to know you feel confident in his care. We love having your family at our events too!

Thank you so much for your kind and heartfelt words. We're truly grateful for your trust and support over the past two years. It means everything to know that you feel reassured and that your mum is happy and engaged. Your recognition of our team, especially the carers, will mean so much to them. We will continue doing our very best to uphold the high standards your mum deserves. Warm wishes, The Five Oaks Team

I hope this email finds you well. I wanted to express my heartfelt gratitude for your lovely comment. It truly warms our hearts to hear that every time you visit our home, you feel more reassured that your mum is in the right place. Our team prides itself on being friendly, welcoming, and caring, so it is wonderful to know that their efforts are being recognised. We take great pride in maintaining excellent facilities and ensuring that our home and surrounding gardens are exceptionally well-kept. It is fantastic to hear that you appreciate our dedication to providing a stimulating and interesting environment for our residents through a variety of activities. Your recommendation means the world to us, and it is our pleasure to provide the best possible care and support to your mum and all our residents. Thank you once again for your kind words and for taking the time to share your positive experiences with us.

Thank you so much for taking the time to post a review - I'm glad that your mum is happy and I know that the Hargrave House team will be delighted to read your comments.

Thank you for your heartfelt review. We're so glad to hear your mum is thriving and that you feel supported during such a challenging time. It's our goal to make every resident feel truly cared for, and your kind words mean so much to the whole team.

Thank you so much for your kind words and thoughtful review. We're delighted to hear your mum is happy and settled at Five Oaks it truly means the world to us. We'll pass your lovely comments on to the team (and Monty too!). It's our privilege to care for her.

Thank you for the feedback. Ensuring all our residents have a meaningful day is at the core of our care delivery. Staff training ensures our team is competent to deliver the right care at the right time every time for the residents that we are privileged to support.