Five Oaks is a purpose-built care home, situated in exclusive Hadley Wood, which borders the London Boroughs of Barnet and Enfield. Five Oaks care home is part of the Birchstone Care group that aspires to provide the very best residential care in beautiful hotel-style surrounds.
The home was developed in 1995 to provide residential and dementia care for the elderly. The location was chosen for its views across Hadley, with Barnet...
Five Oaks is a purpose-built care home, situated in exclusive Hadley Wood, which borders the London Boroughs of Barnet and Enfield. Five Oaks care home is part of the Birchstone Care group that aspires to provide the very best residential care in beautiful hotel-style surrounds.
The home was developed in 1995 to provide residential and dementia care for the elderly. The location was chosen for its views across Hadley, with Barnet Church visible on the rear skyline, and every bedroom decorated with luxurious furniture and fittings, en-suite facilities, flat screen television, telephone and internet access. Residents are able to bring their own furniture if they so wish to really make it a home away from home.
The staff at Five Oaks are a well-established team, providing care and support whilst being mindful of each resident's individual needs and requirements. Care is provided with dignity and respect by compassionate people. Visit to see how they make a difference to people’s lives.
Contact Five Oaks to confirm what's included and get a personalised quote:
These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.
Five Oaks has a Review Score of 9.7 (9.699) out of 10, based on 45 reviews in the last 2 years.
Over all time Five Oaks has 67 reviews.
I am really impressed with the quality of care at Five Oaks. MY mum is settled and comfortable; the carers are delightful and all the staff treat my mum with kindness and respect. Everyone greets her by name and asks after her well being. The home keeps us informed about how mum is doing. It...
Mum is always clean, tidy and well dressed.
Thank you so much for your lovely feedback. We are delighted to hear that your mum is settled and comfortable at Five Oaks and that you feel reassured by the care and support she receives. It is wonderful to know that our teams kindness, respect and personal approach have made such a positive...
Thank you so much for your lovely feedback. We are delighted to hear that your mum is settled and comfortable at Five Oaks and that you feel reassured by the care and support she receives. It is wonderful to know that our teams kindness, respect and personal approach have made such a positive difference. Were also pleased that she has enjoyed the day trips and that you appreciate the activities, communication and attention to her personal care. Your kind words mean a great deal to the whole team, and we will be sure to share them with everyone at Five Oaks.
My husband been at fives oakes care home just under 2 years.
He has setteled very well. On a few occasions he had to be away from the care home due to sickness, it is very clear on his return from his facial expression and interaction with staff, he was happy to be be back in his familiar...
My husband been at fives oakes care home just under 2 years.
He has setteled very well. On a few occasions he had to be away from the care home due to sickness, it is very clear on his return from his facial expression and interaction with staff, he was happy to be be back in his familiar surroundings.
My experience with care staff and management is warm and friendly, but if I need to address concerns I find them to be approachable and professional .
I feel comfortable as times passes leaving my husband in their care and thank God for the service.
Hyacinth.
Thank you so much, Hyacinth, for taking the time to share such a heartfelt review.
We are delighted to hear that your husband has settled so well at Five Oaks and that he feels comfortable and happy returning to his familiar surroundings. It means a great deal to us to know that he has developed...
Thank you so much, Hyacinth, for taking the time to share such a heartfelt review.
We are delighted to hear that your husband has settled so well at Five Oaks and that he feels comfortable and happy returning to his familiar surroundings. It means a great deal to us to know that he has developed positive relationships with our staff and feels safe and at home here.
Open communication with families is extremely important to us, and we always want you to feel listened to and supported.
Thank you for trusting us to care for your husband. Your kind words and appreciation mean a great deal to the whole Five Oaks team.
My Mother was welcomed to Five Oaks at short notice and appears to have settled in well. Although she is registered blind the staff try to involve her in activities. Most staff are supportive and helpful. The Home feels homely and is always clean and tidy. I can't comment on the food as I haven't...
Moving to Five Oaks has been a complete change from independent living for my Mother which has been handled professionally and empathetically.
Thank you very much for taking the time to share such thoughtful feedback. We are delighted to hear that your mother has settled well at Five Oaks and that you feel her move from independent living has been handled professionally and with empathy.
We are particularly pleased to hear that our...
Thank you very much for taking the time to share such thoughtful feedback. We are delighted to hear that your mother has settled well at Five Oaks and that you feel her move from independent living has been handled professionally and with empathy.
We are particularly pleased to hear that our staff continue to involve her in activities and support her to remain engaged despite her visual impairment. Creating a warm, homely environment where residents feel valued, supported and included is very important to us.
We will share your kind comments with the team, as I know they will be greatly appreciated. Thank you again for your trust in Five Oaks and for allowing us to be part of your mothers care.
A simpatetic...
Another matter where improvement can be made is when the imobile residents need to be transferred from wheelchairs to the settee/sofa. In many occasions there isn't carers available to do this especially after meal times.
My only comment is I think more care staff are needed sometimes they struggle with needs of patients when...
My only comment is I think more care staff are needed sometimes they struggle with needs of patients when there's not enough.
I would especially like to thank everybody involved with the summer fete on 11th July. The food and entertainment was top class. A big thankyou to everybody.
I would especially like to thank everybody involved with the summer fete on 11th July. The food and entertainment was top class. A big thankyou to everybody.
Thank you so much for your kind and thoughtful review.
We are delighted to hear that your mum has been receiving such good care at Five Oaks. Your lovely comments mean a great deal to our entire team.
We're especially pleased that you enjoyed our Summer Fete on 11th July. It was a wonderful...
Thank you so much for your kind and thoughtful review.
We are delighted to hear that your mum has been receiving such good care at Five Oaks. Your lovely comments mean a great deal to our entire team.
We're especially pleased that you enjoyed our Summer Fete on 11th July. It was a wonderful day, and our staff worked incredibly hard to make it special for our residents, families, and visitors. Your appreciation for the food, entertainment, and everyone's efforts will be shared with the whole team.
Thank you once again for taking the time to leave such positive feedback. It is greatly appreciated, and we look forward to continuing to provide the highest standard of care for your mum.2
It was difficult for her at first but the care home manager took a great interest in her and did her best over this time to help her settle in. The staff are generally attentive but the problem with all care homes is that a...
Family & friends can come in at any time, without feeling that they are in the way.
Thank you so much for taking the time to share such a thoughtful and balanced review. We're delighted to hear that your mother has settled in well over the past 18 months, and we're especially pleased that our team were able to support her through those early days.
We really appreciate your...
Thank you so much for taking the time to share such a thoughtful and balanced review. We're delighted to hear that your mother has settled in well over the past 18 months, and we're especially pleased that our team were able to support her through those early days.
We really appreciate your recognition of our team's dedication and the benefits of our lounge layout, which helps us ensure support is always close by when it's needed most. Creating a welcoming environment for both residents and their loved ones is incredibly important to us, so it's wonderful to hear that you always feel comfortable visiting.
Thank you also for your honest feedback regarding the food. We value all comments as they help us continue to improve the experience we provide for our residents.
It means a great deal to have your trust and support. Thank you for being part of the Five Oaks community.
My mum has been in Five Oaks for around 17 months now and she's very happy there. She has a lovely room which overlooks the gardens. The staff are lovely and work so hard.I have found Rahima very friendly and helpful and she will always respond to any questions I have almost immediately. She also...
My mum has been in Five Oaks for around 17 months now and she's very happy there. She has a lovely room which overlooks the gardens. The staff are lovely and work so hard.I have found Rahima very friendly and helpful and she will always respond to any questions I have almost immediately. She also sends me little videos of Mum dancing which the whole family appreciate. We had concerns about Mum's weight when she arrived, but the Home has kept her on a diet and she has been losing weight which we're all very happy about. Mum has full mental capacity and finds the weekends quiet because there aren't any activities going on. However, during the week there are some very good activities particularly the singing and the dancing and Mum loves it when the little children visit. Finally, a nice touch would be when visitors have travelled from far away to come and see residents they are offered a a tea or coffee. Overall we are very happy with the care home.
Thank you for your lovely review and for sharing your experience. Were so pleased to hear that your mum is happy at Five Oaks and enjoying the activities, especially the singing, dancing, and visits from the children.
Your kind words about our team, particularly Rahima, mean a great deal and...
Thank you for your lovely review and for sharing your experience. Were so pleased to hear that your mum is happy at Five Oaks and enjoying the activities, especially the singing, dancing, and visits from the children.
Your kind words about our team, particularly Rahima, mean a great deal and will be shared with everyone. Were also delighted that your mums wellbeing and health goals are progressing so well.
Thank you for your helpful suggestions regarding weekend activities and refreshments for visitors. We truly value your feedback as it helps us continue to improve.
Thank you for trusting us with your mums care.
Five Oaks was my mum's home for over 7 years from November 2018 - March 2026. I always felt like it was my home too. She had many happy times over the years at parties, celebrations and events.The staff as a team do everything they can to keep the residents well, clean, fed, dignified, comfortable...
Five Oaks was my mum's home for over 7 years from November 2018 - March 2026. I always felt like it was my home too. She had many happy times over the years at parties, celebrations and events.The staff as a team do everything they can to keep the residents well, clean, fed, dignified, comfortable and entertained. I have to commend the current Manageress, Deputy Manageress, senior staff, all of the carers and every other member of staff for how they cared for my mum and me at the end of her life. They all went above and beyond the call of duty. My mum was handled with such tender, gentle, loving care and so was I. Their approach was personal and professional which helped to cushion my unbearable loss. I was made to feel like Five Oaks was losing two family members. A beautiful celebration of her life and antics was held at Five Oaks where I was able to thank the entire team from house keeping, the chef and his team, the kind carers to the incredible Managers for everything they do.
Thank you so much for sharing such a heartfelt tribute to your mum and her time at Five Oaks. It was a privilege to be part of her life for so many years, and to support you both, especially towards the end of her journey. We're deeply touched by your words and incredibly proud of our team from...
Thank you so much for sharing such a heartfelt tribute to your mum and her time at Five Oaks. It was a privilege to be part of her life for so many years, and to support you both, especially towards the end of her journey. We're deeply touched by your words and incredibly proud of our team from our Managers and senior staff to our carers, housekeeping and kitchen teams for the tender, dignified, and personal care you describe.
Knowing that Five Oaks felt like home to you as well means a great deal to us. We will share your kind comments with everyone involved; they will be moved to hear the difference they made. Celebrating your mum's life and the joy she brought to our community was an honour, and we will remember her fondly.
Thank you again for your trust over the past seven years and for recognising the team's dedication. Our thoughts remain with you and your family
We are so happy that he has settled in really well and that the...
We are so happy that he has settled in really well and that the staff are there for him and for us if we need to ask anything.
Thank you so much for your kind words. It means a great deal to us that you entrusted us with your fathers care. Were delighted to hear he has settled in so well, and we will continue to support both him and your family with the same warmth, care, and dedication.
I am very grateful to all the staff at Five Oaks for the care and compassion shown to my husband throughout his stay. It was a very hard decision to move him to a care home when I could no longer manage his needs at home. The staff made the place welcoming and feel like home for both of us. Free...
I am very grateful to all the staff at Five Oaks for the care and compassion shown to my husband throughout his stay. It was a very hard decision to move him to a care home when I could no longer manage his needs at home. The staff made the place welcoming and feel like home for both of us. Free visits at any time were a key part of this. Whenever there was an issue I was heard with compassion and they always made an effort to solve it. They clearly cared about all their residents. I am reassured that we chose the right care home for him
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We know how difficult the decision to move a loved one into a care home can be, and we are truly honoured that you entrusted Five Oaks with your husband's care.
Our team is deeply grateful for your kind words...
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We know how difficult the decision to move a loved one into a care home can be, and we are truly honoured that you entrusted Five Oaks with your husband's care.
Our team is deeply grateful for your kind words about the compassion, openness, and dedication shown throughout his stay. Creating a welcoming, homely environment for both residents and their families is incredibly important to us, and we're pleased that our open visiting policy and listening approach helped provide reassurance during a challenging time.
Your feedback means a great deal to our staff and reinforces why they do what they do every day. Thank you again for your trust it has been a privilege to support you and your husband
The care shown by the staff and manager/deputy manager has been attentive and compassionate . My mother has Parkinson's. She has visited 4 care homes in the area for respite care and this is by far the best. I trusted that Mum was in safe hands. It feels like a family at the home. Staff always...
The care shown by the staff and manager/deputy manager has been attentive and compassionate . My mother has Parkinson's. She has visited 4 care homes in the area for respite care and this is by far the best. I trusted that Mum was in safe hands. It feels like a family at the home. Staff always greet you with a smile. I was stuck to make a decision about whether Mum should stay long term or to take her home and care for her a little longer. The manager was really supportive in answering my questions. We will choose Five Oaks for respite and a long term space in 2026. Mum said she enjoyed it at the hotel!
Thank you for your kind review. Were delighted to hear that you and your mother felt safe, supported, and welcomed during her stay with us. Supporting people living with Parkinsons with compassion and dignity is very important to our team, and it means a lot to know you felt confident in our...
Thank you for your kind review. Were delighted to hear that you and your mother felt safe, supported, and welcomed during her stay with us. Supporting people living with Parkinsons with compassion and dignity is very important to our team, and it means a lot to know you felt confident in our care.
Were especially pleased that your mother enjoyed her time here and felt part of our Five Oaks family. Thank you for trusting us, and we look forward to welcoming her back for respite care and in the future.
Happy all round.
Happy all round.
Placing my mum in a care home due to her progressing dementia was one of the hardest decisions I've ever had to make, but Five Oaks has given me true peace of mind. The home is warm, clean, and welcoming, with spacious rooms, en-suite bathrooms, and a beautiful, well-kept garden. The staff are...
Placing my mum in a care home due to her progressing dementia was one of the hardest decisions I've ever had to make, but Five Oaks has given me true peace of mind. The home is warm, clean, and welcoming, with spacious rooms, en-suite bathrooms, and a beautiful, well-kept garden. The staff are consistently attentive, kind, and caring. My mum has been at Five Oaks for over a month, and the level of care has been excellent. Each resident has an individual care plan that all staff can access, and whenever I visit, my mum is always clean, comfortable, and well presented. There are regular activities, outings, and events to keep residents engaged, and visiting is completely flexible - family can come anytime, and staff are always friendly and accommodating. It's also easy to get updates over the phone. Five Oaks has made an incredibly difficult situation much easier, and I'm genuinely grateful for the wonderful care my mum receives. Highly recommended.
Were delighted to hear that your mum has settled in well and that you feel reassured by the care she receives. Our team...
Thank you so much for your thoughtful review. We know how hard it is to make the decision to move a loved one into care, and we truly appreciate the trust youve placed in us.Thank you again for your kind words and recommendation. Were honoured to care for your mum and will continue to do our very best for her.
Fatima one of the managers who made our transition into the home so easy and...
Fatima one of the managers who made our transition into the home so easy and stress free. She went out of her way to help me in every aspect of the difficult process.
Thank you so much for your kind words. We're truly grateful that you took the time to share your experience. It means a lot to know that you felt comfortable and supported when your mum joined us. Our team strives to provide the highest level of care and compassion to all our residents, and we're...
Thank you so much for your kind words. We're truly grateful that you took the time to share your experience. It means a lot to know that you felt comfortable and supported when your mum joined us. Our team strives to provide the highest level of care and compassion to all our residents, and we're delighted that this has been your experience.We'll be sure to pass along your special thanks to Fathiya - she'll be so pleased to know she helped make the transition smoother for you and your mum. Thank you again for your trust and for being part of our community
We were very happy with the care my dad received. Staff always seemed the engage with the residents on a real level with genuine care. The home is exceptionally clean and there always seemed to be lots of staff on duty.
We were very happy with the care my dad received. Staff always seemed the engage with the residents on a real level with genuine care. The home is exceptionally clean and there always seemed to be lots of staff on duty.
Thank you so much for your kind words. We're truly grateful that you took the time to share your experience. It means a lot to know that your dad felt well cared for and that our teams efforts to provide genuine, compassionate support were evident.We take great pride in maintaining a clean,...
Thank you so much for your kind words. We're truly grateful that you took the time to share your experience. It means a lot to know that your dad felt well cared for and that our teams efforts to provide genuine, compassionate support were evident.We take great pride in maintaining a clean, welcoming environment and ensuring we have the right level of staffing to meet each residents needs. Your feedback is incredibly encouraging to our team.Wishing you and your family all the very best.Warm regards,
She is a very visible and hands-on manager - always...
Rahima is everything you'd hope for in a manager - approachable, compassionate, and always available to support both residents and their loved ones. She's truly made a world of difference.
Thank you so much for your heartfelt review. We're thrilled to hear how much of a difference has been made at Five Oaks and how supported you and your family feel. Your kind words mean a great deal to us and will be shared with the whole team. We're so pleased your mum is doing in well it's truly a privilege to care for her.
Putting Dad into temporary care was the hardest decision we've ever had to make, but Five Oaks has been a blessing. From the moment we visited, the staff were so warm and welcoming, and we knew Dad would feel comfortable here. The grounds are lovely and the atmosphere is always friendly, but it's...
Putting Dad into temporary care was the hardest decision we've ever had to make, but Five Oaks has been a blessing. From the moment we visited, the staff were so warm and welcoming, and we knew Dad would feel comfortable here. The grounds are lovely and the atmosphere is always friendly, but it's the staff that make this place so special. They truly care, treating each resident as an individual and bringing out their personalities. After months in hospital, Dad had lost weight and was low in spirits, but since being here he's regained weight, become more chatty, and we've seen him laugh again - it feels like we have our old dad back. The management team - three of them - have been incredible, always supportive and approachable, and we feel total trust in them. We can't thank everyone enough for giving Dad dignity, joy, and comfort, and for giving us peace of mind.
Thank you so much for your kind and thoughtful words. We understand how incredibly difficult it can be to make the decision to place a loved one in care, and we're truly honoured that you chose Five Oaks to support your dad and your family during this time.It means the world to us to hear that your...
Thank you so much for your kind and thoughtful words. We understand how incredibly difficult it can be to make the decision to place a loved one in care, and we're truly honoured that you chose Five Oaks to support your dad and your family during this time.It means the world to us to hear that your dad is regaining his strength, his spirit, and his laughter thats exactly what we strive for with every resident. Our team is deeply committed to creating not just a safe and comfortable environment, but one that genuinely feels like home.Were especially touched that you mentioned the individual care and attention your dad received. Every person who walks through our doors is unique, and our goal is always to bring out the best in each one.Your trust and appreciation mean everything to us, and well be sure to pass on your lovely comments to the entire team, including our management. Thank you again for taking the time to share your experience its feedback like this that inspire
My father needed to enter respite care during July 2025 and attended Five Oaks for one week. After elaving my parents decided that he should attend full time. Unfortunately this did not work out (he was mentally affected by being parted from my mother). I cannot fault the level of care he received,...
My father needed to enter respite care during July 2025 and attended Five Oaks for one week. After elaving my parents decided that he should attend full time. Unfortunately this did not work out (he was mentally affected by being parted from my mother). I cannot fault the level of care he received, the kindness of the staff, the quality of the site and building and the efficiency of the administration. If we are unable to make alternative arrnagements we woudl certainly use Five Oaks again. My only slight criticism was that the food was very bland for someone used to fairly spicy food. Quite importantly the cost was very reaosnable too.
Thank you so much for taking the time to share your experience with us. Were truly grateful that you entrusted Five Oaks with your fathers care during his respite stay in July.Were sorry to hear that full-time care didnt work out as hoped, but we completely understand how important it is for...
Thank you so much for taking the time to share your experience with us. Were truly grateful that you entrusted Five Oaks with your fathers care during his respite stay in July.Were sorry to hear that full-time care didnt work out as hoped, but we completely understand how important it is for families to stay together, especially when emotional well-being is at stake. Your kind words about our team, the facility, and our service mean a great deal to us we always strive to provide a high standard of care in a compassionate and respectful environment.We also really appreciate your honest feedback regarding the food. We understand how important familiar and flavorful meals can be, and your comment has been shared with our kitchen team as we continue to explore ways to cater to a wider range of tastes and dietary preferences.Should your family need us again in the future, it would be our privilege to care for your father once more.
The team at Five Oaks are caring and compassionate. They cared for my father for over 18 months in his final stages of vascular dementia with limited mobility. The choice to place a loved one in care is extremely challenging but Five Oaks provides a social environment with experienced, genuine...
The team at Five Oaks are caring and compassionate. They cared for my father for over 18 months in his final stages of vascular dementia with limited mobility. The choice to place a loved one in care is extremely challenging but Five Oaks provides a social environment with experienced, genuine staff and a superb management team. Beautiful gardens, nice bedrooms, good communication are particular highlights. I cannot express my thanks to both the core day & night team for how they supported both me and my lovely Dad at the end of his life.
Thank you so much for your heartfelt review. We are truly honoured that you entrusted us with your fathers care during such a sensitive and important time in his life.Supporting residents and their families through the final stages of life is something we approach with deep compassion and respect....
Thank you so much for your heartfelt review. We are truly honoured that you entrusted us with your fathers care during such a sensitive and important time in his life.Supporting residents and their families through the final stages of life is something we approach with deep compassion and respect. Your kind words about our teamboth day and nightmean a great deal to us. Its comforting to know that the care, communication, and environment at Five Oaks helped bring some peace to you and your father.We will share your message with the whole team, who will be touched to know they made a difference.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Five Oaks recently welcomed some very special visitors when Megan’s Petting Paradise came along for the day. Megan brought Roman the snake, Muffin the chinchilla, Leo the bearded dragon and...
Residents from Five Oaks recently enjoyed a day out at Hertfordshire Zoo, taking time to explore the zoo, see the animals and enjoy a change of scenery together. The visit...
On 24th April, Five Oaks held a charity car wash in support of Sunny Days Children’s Fund, raising a fantastic £170. It was a brilliant day, with family, friends and...
There are no upcoming events for Five Oaks.
There are no accreditations posted yet for Five Oaks.
Rahima Mulindwa is a compassionate health and social care professional with over 18 years of experience working across nursing, domiciliary,...
Rahima Mulindwa is a compassionate health and social care professional with over 18 years of experience working across nursing, domiciliary, residential and specialist dementia care settings.
She holds a degree in Health and Social Care and is currently studying for a Master’s degree in Health and Global Management. Rahima is passionate about person-centred care and believes every individual should be treated with dignity, kindness and respect.
With extensive experience supporting people living with dementia and complex care needs, she takes time to understand each person’s life story, preferences, routines and what matters most to them.
Rahima is known for her warm, approachable leadership style and values open communication, teamwork and strong relationships with residents, families and colleagues.
Outside of work, she enjoys theatre, entertainment and cooking for family and friends, and loves bringing people together and creating a sense of community.
I am a dedicated and compassionate care professional with 16 years of experience in the health and social care sector. I began my career as a care...
I am a dedicated and compassionate care professional with 16 years of experience in the health and social care sector. I began my career as a care assistant and, through commitment and continuous development, progressed to the position of Deputy Manager. I am currently completing my Level 5 qualification in Health and Social Care.
My greatest passion is caring for older people, particularly those living with dementia. I am committed to making a meaningful difference in their lives by ensuring they feel valued, respected and supported to live as fully and independently as possible.
I also understand the importance of supporting families throughout every stage of their loved one’s care, including end-of-life care. I firmly believe that everyone deserves a dignified and compassionate ending, with their individual wishes, choices and beliefs respected.
I am a strong advocate for teamwork and believe in leading by example. I am also qualified as a Moving and Handling Train-the-Trainer and have training in fire safety. My approach is centred on compassion, dignity, safety and delivering the highest possible standard of person-centred care.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 44 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Five Oaks to verify any information. View our terms and conditions. Five Oaks has an Enhanced Service -what an Enhanced Service includes.