Five Oaks

377 Cockfosters Road, Hadley Wood, Barnet EN4 0JT
Review Us
9.7 58 Reviews
  • Five Oaks, Barnet
Five Oaks is a purpose-built care home, situated in the affluent location of Hadley Wood which borders the London Boroughs of Barnet and Enfield. Five Oaks care home is part of the AgeCare group that aspires to provide the very best residential care in beautiful hotel-style surrounds.

The home was developed in 1995 to provide residential and dementia care for the elderly. No expense has been spared on the magnificent interior with every bedroom having being bespoke, fully decorated with luxurious furniture and fittings, en-suite facilities, flat screen television, telephone and internet access. Residents are able to bring their own furniture if they so wish to really make it a home away from home.

The staff at Five Oaks are a well-established team, providing care whilst being mindful of each resident's individual needs and requirements. Care is provided with dignity and respect by compassionate people. Visit to see how they make a difference to people’s lives.

Care Provided by Five Oaks

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1450
  • Self-Funded Residential Dementia Care: £1300 – £1450
  • RESPITE Self-Funded Residential Care: £1500 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1800

These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.

These prices are only a guideline, please contact Five Oaks to find out the exact price for your requirements.

Contact Five Oaks to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Five Oaks to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rahima Mulindwa (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2023
  • Number of floors: 4

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (33)

Visiting

  • Five Oaks welcomes visitors at any time and does not have set times

Parking

  • Free on site parking is available at Five Oaks

9.7

Five Oaks has a Review Score of 9.7 (9.739) out of 10, based on 38 reviews in the last 2 years.
Over all time Five Oaks has 58 reviews.

Overall Experience
  • 47
  • 11
  • 0
  • 0
  • 0
Date Published
  • 58
  • 10
  • 28
  • 38
  • 20
Reviewer Connection to Five Oaks
  • 22
  • 20
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 58, showing 1-20
Review from Jimmy Y (Son of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy all round.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eugenia N (Daughter of Resident) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Placing my mum in a care home due to her progressing dementia was one of the hardest decisions I've ever had to make, but Five Oaks has given me true peace of mind. The home is warm, clean, and welcoming, with spacious rooms, en-suite bathrooms, and a beautiful, well-kept garden. The staff are consistently
attentive, kind, and caring. My mum has been at Five Oaks for over a month, and the level of care has been excellent. Each resident has an individual care plan that all staff can access, and whenever I visit, my mum is always clean, comfortable, and well presented. There are regular activities, outings, and events to keep residents engaged, and visiting is completely flexible - family can come anytime, and staff are always friendly and accommodating. It's also easy to get updates over the phone. Five Oaks has made an incredibly difficult situation much easier, and I'm genuinely grateful for the wonderful care my mum receives. Highly recommended.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your thoughtful review. We know how hard it is to make the decision to move a loved one into care, and we truly appreciate the trust youve placed in us.
Were delighted to hear that your mum has settled in well and that you feel reassured by the care she receives. Our team works hard to provide a warm, clean, and supportive environment, so your feedback means a lot.
Thank you again for your kind words and recommendation. Were honoured to care for your mum and will continue to do our very best for her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Simone G (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment my mum went into your care. I felt very relaxed and comfortable leaving her in such good hands. All the staff are caring and so attentive to all the residents. They provide a lot of comfort and time.
Fatima one of the managers who made our transition into the home so easy and stress
free. She went out of her way to help me in every aspect of the difficult process.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your kind words. We're truly grateful that you took the time to share your experience. It means a lot to know that you felt comfortable and supported when your mum joined us. Our team strives to provide the highest level of care and compassion to all our residents, and we're delighted that this has been your experience.
We'll be sure to pass along your special thanks to Fathiya - she'll be so pleased to know she helped make the transition smoother for you and your mum. Thank you again for your trust and for being part of our community
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbie S (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We were very happy with the care my dad received. Staff always seemed the engage with the residents on a real level with genuine care. The home is exceptionally clean and there always seemed to be lots of staff on duty.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your kind words. We're truly grateful that you took the time to share your experience. It means a lot to know that your dad felt well cared for and that our teams efforts to provide genuine, compassionate support were evident.We take great pride in maintaining a clean, welcoming environment and ensuring we have the right level of staffing to meet each residents needs. Your feedback is incredibly encouraging to our team.Wishing you and your family all the very best.Warm regards,
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S J (Daughter of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since the new manager, Rahima, started at Five Oaks, we've noticed a remarkable difference. The staff now work together as a team, and the whole environment feels more positive, lively, and welcoming. Rahima has truly transformed the atmosphere.
She is a very visible and hands-on manager - always happy
to help relatives and ready to listen. What stands out most is that she's not just there for the residents, but also for their families and friends. My family and I found it really difficult adjusting to the idea of our mum living in a care home, but Rahima has made that transition so much easier.
Whenever we call, we get a clear update on how our mum is doing, and we often receive pictures and videos that give us peace of mind. Her communication is excellent, and it's clear she genuinely cares.
Rahima is everything you'd hope for in a manager - approachable, compassionate, and always available to support both residents and their loved ones. She's truly made a world of difference.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your heartfelt review. We're thrilled to hear how much of a difference has been made at Five Oaks and how supported you and your family feel. Your kind words mean a great deal to us and will be shared with the whole team. We're so pleased your mum is doing in well it's truly a privilege to care for her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T A (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Putting Dad into temporary care was the hardest decision we've ever had to make, but Five Oaks has been a blessing. From the moment we visited, the staff were so warm and welcoming, and we knew Dad would feel comfortable here. The grounds are lovely and the atmosphere is always friendly, but it's the
staff that make this place so special. They truly care, treating each resident as an individual and bringing out their personalities. After months in hospital, Dad had lost weight and was low in spirits, but since being here he's regained weight, become more chatty, and we've seen him laugh again - it feels like we have our old dad back. The management team - three of them - have been incredible, always supportive and approachable, and we feel total trust in them. We can't thank everyone enough for giving Dad dignity, joy, and comfort, and for giving us peace of mind.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your kind and thoughtful words. We understand how incredibly difficult it can be to make the decision to place a loved one in care, and we're truly honoured that you chose Five Oaks to support your dad and your family during this time.It means the world to us to hear that your dad is regaining his strength, his spirit, and his laughter thats exactly what we strive for with every resident. Our team is deeply committed to creating not just a safe and comfortable environment, but one that genuinely feels like home.Were especially touched that you mentioned the individual care and attention your dad received. Every person who walks through our doors is unique, and our goal is always to bring out the best in each one.Your trust and appreciation mean everything to us, and well be sure to pass on your lovely comments to the entire team, including our management. Thank you again for taking the time to share your experience its feedback like this that inspire
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Darryl A (Son of Resident) published on 27 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father needed to enter respite care during July 2025 and attended Five Oaks for one week. After elaving my parents decided that he should attend full time. Unfortunately this did not work out (he was mentally affected by being parted from my mother). I cannot fault the level of care he received,
the kindness of the staff, the quality of the site and building and the efficiency of the administration. If we are unable to make alternative arrnagements we woudl certainly use Five Oaks again. My only slight criticism was that the food was very bland for someone used to fairly spicy food. Quite importantly the cost was very reaosnable too.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for taking the time to share your experience with us. Were truly grateful that you entrusted Five Oaks with your fathers care during his respite stay in July.Were sorry to hear that full-time care didnt work out as hoped, but we completely understand how important it is for families to stay together, especially when emotional well-being is at stake. Your kind words about our team, the facility, and our service mean a great deal to us we always strive to provide a high standard of care in a compassionate and respectful environment.We also really appreciate your honest feedback regarding the food. We understand how important familiar and flavorful meals can be, and your comment has been shared with our kitchen team as we continue to explore ways to cater to a wider range of tastes and dietary preferences.Should your family need us again in the future, it would be our privilege to care for your father once more.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marisa R (Daughter of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Five Oaks are caring and compassionate. They cared for my father for over 18 months in his final stages of vascular dementia with limited mobility. The choice to place a loved one in care is extremely challenging but Five Oaks provides a social environment with experienced, genuine staff
and a superb management team. Beautiful gardens, nice bedrooms, good communication are particular highlights. I cannot express my thanks to both the core day & night team for how they supported both me and my lovely Dad at the end of his life.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your heartfelt review. We are truly honoured that you entrusted us with your fathers care during such a sensitive and important time in his life.Supporting residents and their families through the final stages of life is something we approach with deep compassion and respect. Your kind words about our teamboth day and nightmean a great deal to us. Its comforting to know that the care, communication, and environment at Five Oaks helped bring some peace to you and your father.We will share your message with the whole team, who will be touched to know they made a difference.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M E (Son of Resident) published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we walked into Five Oaks I knew it was the perfect place for my mum. The staff were very welcoming and polite as well as diligent and committed to caring for the residents. My mum loves it here she has made many friends and feels very at home. Its honestly the happiest she has been in
years! I hope they are able to continue meeting her needs as I cannot envisage her being anywhere else.The best thing about Five Oaks is the way they consistently strive to improve the residents quality of life, day in and day out. Five Stars *****
Reply from Sara Gallagher, Director of Care & Nursing at Five OaksThank you for taking the time to post a review of Five Oaks. We really appreciate your feedback and are so glad that your mum is happy in Five Oaks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire B (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very supportive, caring and jovial. There is always someone to help answer any questions or help with practical things too. I know that my Dad is in good hands when I can't be there. There are often activities and outings for him to enjoy, and we love coming to the family events too; they
put on a good spread!
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your kind words! We're so glad to hear your Dad is enjoying his time with us. It means the world to know you feel confident in his care. We love having your family at our events too!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven M (Son of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Five Oaks for over 2 years having been diagnosed with the cruel Alzheimer's Disease.
While there have been some issues I am pleased to say my concerns have not fallen on death ears. The new Care Manager and her care team are by far the best which can only be good for Mum. Whatever
I have raised they have dealt with in a professional and sympathetic way. I am regularly kept updated with footage of Mum participating in activities which the care home excels. Five Oaks is a splendid home beautiful gardens with some exceptional carers all closely monitored by the Manager who is friendly and approachable. A special mention to her carer who works so hard in a very difficult job. The place is usually spotless and although mum will constantly be on my mind regards to her well being I can relax a bit more knowing she is in the best place and If there concerns I will be notified. Please don't let your standards drop!
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your kind and heartfelt words. We're truly grateful for your trust and support over the past two years. It means everything to know that you feel reassured and that your mum is happy and engaged. Your recognition of our team, especially the carers, will mean so much to them. We will continue doing our very best to uphold the high standards your mum deserves. Warm wishes, The Five Oaks Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris B (Daughter of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother joined Five Oaks as she had broken her hip followed by a long post-operative spell in hospital with successive serious chest infections. When discharged she was still very unwell with a high level of need. The staff did everything they could to ease the transition, both for Mum, and for us
as a family at a very anxious time. The excellent care she has received has enabled her to thrive and her personality is now once again in evidence. Mum thinks that she gets special attention but on our frequent visits to Five Oaks we can see that everyone gets that special attention. In our experience all members of staff, whatever their roles, show the same respect and warmth to residents and their visitors. The home is scrupulously clean. Mum has had some medical issues and these have always been dealt with swiftly and followed through. Any concerns we may have have been addressed once raised with the senior staff. We are reassured by the care my mother is being given.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you for your heartfelt review. We're so glad to hear your mum is thriving and that you feel supported during such a challenging time. It's our goal to make every resident feel truly cared for, and your kind words mean so much to the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K M (Daughter of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After looking at several care homes for my mother, it was obvious from the moment we walked in to look around that Five Oaks was the most suitable. My mum moved in November 2024 and is happier and much safer than she was in her flat. Her room was newly decorated and has a wet room and door into the
beautiful garden - it's perfect for her. She has been able to put up pictures, photos and personal items to make it more homely. The manageress is always available to talk and is very helpful. All the staff are lovely, from the laundry lady, people who dispense the medicine, cleaners and carers. Mum particularly likes the food, the very well cared for garden and visits from Monty the pet therapy dog. The atmosphere is always happy and the lounge always has something fun happening and all areas are spotlessly clean. I thoroughly recommend Five Oaks.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your kind words and thoughtful review. We're delighted to hear your mum is happy and settled at Five Oaks it truly means the world to us. We'll pass your lovely comments on to the team (and Monty too!). It's our privilege to care for her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A G (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely caring staff to the residents. They are friendly and do their best. Communication is good if there is any issue.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your kind words! We're so pleased to hear that you've had a positive experience with our staff. We take great pride in providing compassionate care and maintaining open communication with families. Your feedback means a lot to us and encourages our team to keep doing their best every day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rita C (Daughter of Resident) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care my Mum receives is excellent. She especially likes the daily activities and very varied entertainment that Five Oaks arrange.


The manager is professional, helpful and very friendly, showing great empathy and care for all the residents. This approach is mirrored through all her

care team.


My Mum has been in Five Oaks for over 5yrs and has become an increasingly awkward character, due to her Dementia but the staff never fail to help her and are extremely kind to her - no matter what she calls them!


Without her continued care at Five Oaks, my Mum would not have survived through the Covid era, and in fact would not be with us today.


The current GP is extremely attentive, has developed a personal understanding of my Mum's health issues and is always happy to explain and discuss these with us in a very engaging manner.


Mum will be 99 this year and we are very fortunate that we found Five Oaks to look after her.

Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your kind words. We're truly grateful for your trust over the years and feel privileged to care for your Mum. Its heartening to hear how much she enjoys the activities and how supported youve felt by our team. Well be sure to share your lovely feedback with everyone at Five Oaks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Daughter of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was always going to be a tricky customer maintaining for as long as I can remember, that she would never go into a care home - she developed Alzheimer's so we finally had to bite the bullet. It's not been easy for my sisters and I to place her at Five Oaks. Earlier in her residency, proving unsettled
and difficult to handle, we looked elsewhere but nowhere we visited felt as warm. The manager, has always responded to us in a timely fashion, she has personally dealt with our questions and worries in the most professional manner and with genuine empathy. She is attentive to the needs of the residents, respectful and compassionate, and demonstrates to staff how she believes they should all be carrying out their duties of care. We know we haven't been easy but she influences the staff, many of whom I feel mum is genuinely fond of, even though she still does not want to be in a home. We have genuinely been supported by the manager, and the carer and many other caring members of staff.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your kind and thoughtful words. We truly appreciate the trust you and your family have placed in us, especially given how difficult the decision must have been.Its always our aim to provide compassionate, person-centred care, and it's heartening to know that this has made a difference for your mum and your family. Your recognition means a great deal to the whole team, and were grateful for the opportunity to support your mum through her journey with us.Please know were always here for you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen L (Daughter of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mums been in Five Oaks for 7 months.
Since going in iv noticed a massive improvement in mums mood. Shes now much happier and seems very content in being in the home. Shes very well looked after by all the staff and Always with fresh clean clothes every time i visit.
Mum seems to participate in some
of the activities, something she would never of done before.
We as a family are so happy that mums in such good hands.
Well done guys.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your kind words. We're so glad to hear your mum is happy and thriving, which truly means a lot to the whole team. We'll continue to do our very best to keep her smiling!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Daughter of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in Five Oaks for nearly 3 months now and has really settled in nicely. The manager is always available to say hello and acknowledges any questions. The staff are also amazing giving 100% to all the residents.
Everyday there is entertainment to keep the residents active.
The garden
area is beautiful especially now summer is coming.
I highly recommend Five Oaks to anyone who is looking for somewhere for their loved ones.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your kind words! We're thrilled to hear your mum has settled in well and that you're happy with the care and atmosphere at Five Oaks. It means the world to our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Yvonne J (Daughter of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Under the current management mum has become more settled and content. The variety of activities and functions provided not only engage the residents but also create a sense of the community by bringing family and friends. The carers are attentive ensuring that the needs of each resident are met with
kindness and professionalism. the rooms are specious, clean and offer flexibility to make them feel truly like home. We were even able to bring in personal touches like pictures, keepsakes and a small sofa for mum. We are so grateful for the warm and supportive environment at Five Oaks which has made such a difference in mums wellbeing.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you so much for your kind and thoughtful words. Were truly delighted to hear that your mum is feeling more settled and content it means so much to us to know that our efforts are having a positive impact on her wellbeing. Creating a welcoming, supportive environment where residents feel at home is at the heart of everything we do, and its wonderful to hear that the variety of activities, the attentiveness of our carers, and the flexibility of our spaces have all contributed to that.Were especially pleased that you've been able to personalise your mums room with meaningful touch, it is often those little things that make the biggest difference. Thank you again for your trust and support. Its a privilege to care for your mum and to have you as part of the Five Oaks community.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steve M (Next of Kin) published on 27 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father was in Five Oaks Care Home for six years. During his stay, he received excellent care from the staff and nurses. They looked after all his personal needs as he was wheelchair bound. They were kind, considerate and patient, treating him with the utmost respect.
Reply from Rahima Mulindwa, Registered Manager at Five OaksThank you for your kind words. Were so pleased to hear your father received excellent care during his time at Five Oaks. We truly appreciate your feedback and are grateful for the opportunity to care for him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for Five Oaks is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.739 for Five Oaks is calculated as follows: ( (340 Excellents x 5) + (94 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 445 Ratings = 4.739
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Five Oaks is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (2)

Loading...

Meet the Team (2)

Rahima

Rahima Mulindwa

Job Title: Registered Manager Joined: 2023

With over 15 years in healthcare, Rahima is a seasoned professional with a leadership style marked by empathy. Her managerial expertise extends beyond routine duties, actively cultivating inclusive workspaces and prioritising respect and motivation for the team and those under her care. Beyond healthcare, she finds joy in theatre and showcases culinary skills when hosting friends and family. This multifaceted approach reflects her ability to balance professional excellence with a rich personal life, contributing to a positive atmosphere in both her workplace and personal circles. Rahima's leadership is characterised by a unique blend of professionalism, empathy, and interpersonal finesse, making her a standout presence in various settings. The commitment to creating a supportive environment is evident in both professional and personal pursuits, portraying her as a well-rounded and influential individual. In essence, Rahima's 15-year journey in healthcare demonstrates an unwavering commitment to excellence and compassion. The ability to seamlessly integrate diverse aspects of her life into both spheres makes her an invaluable asset, leaving a lasting impact on everyone she encounters.

Fathiya

Fathiya Hassan

Job Title: Deputy Manager Joined: 2025

Fathiya has over 15 years of experience working in the care sector. She began her career as a domiciliary carer before moving into a care home setting, where she progressed from carer to senior carer, care supervisor, and then residential care manager.
She is currently completing her NVQ Level 5 in Leadership and Management for Health and Social Care. Over the years, Fathiya has supported residents with a wide range of needs, including those requiring palliative care.
She is passionate about providing high-quality, person-centred care and making a positive difference in people’s lives. Fathiya is also a qualified Mental Health First Aider and has previously worked as a Moving and Handling Train the Trainer.
She believe's in leading by example, being hands-on, and supporting her team to deliver compassionate, professional care every day.

Frequently Asked Questions about Five Oaks

What types of Care is Five Oaks registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Five Oaks have?

There are 44 Single Rooms.

What are the Facilities & Services at Five Oaks?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Five Oaks to the centre of Barnet?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Five Oaks to verify any information. View our terms and conditions. Five Oaks has an Enhanced Service - more info.