These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.
These prices are only a guideline, please contact Five Oaks to find out the exact price for your requirements.
Five Oaks welcomes visitors at any time and does not have set times
Free on site parking is available at Five Oaks
Five Oaks has a Review Score of 9.7 (9.738) out of 10, based on 34 reviews in the last 2 years.
Over all time Five Oaks has 54 reviews.
Thank you so much for your heartfelt review. We're thrilled to hear how much of a difference has been made at Five Oaks and how supported you and your family feel. Your kind words mean a great deal to us and will be shared with the whole team. We're so pleased your mum is doing in well it's truly a privilege to care for her.
Thank you so much for your kind and thoughtful words. We understand how incredibly difficult it can be to make the decision to place a loved one in care, and we're truly honoured that you chose Five Oaks to support your dad and your family during this time.It means the world to us to hear that your dad is regaining his strength, his spirit, and his laughter thats exactly what we strive for with every resident. Our team is deeply committed to creating not just a safe and comfortable environment, but one that genuinely feels like home.Were especially touched that you mentioned the individual care and attention your dad received. Every person who walks through our doors is unique, and our goal is always to bring out the best in each one.Your trust and appreciation mean everything to us, and well be sure to pass on your lovely comments to the entire team, including our management. Thank you again for taking the time to share your experience its feedback like this that inspire
Thank you so much for taking the time to share your experience with us. Were truly grateful that you entrusted Five Oaks with your fathers care during his respite stay in July.Were sorry to hear that full-time care didnt work out as hoped, but we completely understand how important it is for families to stay together, especially when emotional well-being is at stake. Your kind words about our team, the facility, and our service mean a great deal to us we always strive to provide a high standard of care in a compassionate and respectful environment.We also really appreciate your honest feedback regarding the food. We understand how important familiar and flavorful meals can be, and your comment has been shared with our kitchen team as we continue to explore ways to cater to a wider range of tastes and dietary preferences.Should your family need us again in the future, it would be our privilege to care for your father once more.
Thank you so much for your heartfelt review. We are truly honoured that you entrusted us with your fathers care during such a sensitive and important time in his life.Supporting residents and their families through the final stages of life is something we approach with deep compassion and respect. Your kind words about our teamboth day and nightmean a great deal to us. Its comforting to know that the care, communication, and environment at Five Oaks helped bring some peace to you and your father.We will share your message with the whole team, who will be touched to know they made a difference.
Thank you for taking the time to post a review of Five Oaks. We really appreciate your feedback and are so glad that your mum is happy in Five Oaks.
Thank you so much for your kind words! We're so glad to hear your Dad is enjoying his time with us. It means the world to know you feel confident in his care. We love having your family at our events too!
Thank you so much for your kind and heartfelt words. We're truly grateful for your trust and support over the past two years. It means everything to know that you feel reassured and that your mum is happy and engaged. Your recognition of our team, especially the carers, will mean so much to them. We will continue doing our very best to uphold the high standards your mum deserves. Warm wishes, The Five Oaks Team
Thank you for your heartfelt review. We're so glad to hear your mum is thriving and that you feel supported during such a challenging time. It's our goal to make every resident feel truly cared for, and your kind words mean so much to the whole team.
Thank you so much for your kind words and thoughtful review. We're delighted to hear your mum is happy and settled at Five Oaks it truly means the world to us. We'll pass your lovely comments on to the team (and Monty too!). It's our privilege to care for her.
Thank you so much for your kind words! We're so pleased to hear that you've had a positive experience with our staff. We take great pride in providing compassionate care and maintaining open communication with families. Your feedback means a lot to us and encourages our team to keep doing their best every day.
The manager is professional, helpful and very friendly, showing great empathy and care for all the residents. This approach is mirrored through all her
My Mum has been in Five Oaks for over 5yrs and has become an increasingly awkward character, due to her Dementia but the staff never fail to help her and are extremely kind to her - no matter what she calls them!
Without her continued care at Five Oaks, my Mum would not have survived through the Covid era, and in fact would not be with us today.
The current GP is extremely attentive, has developed a personal understanding of my Mum's health issues and is always happy to explain and discuss these with us in a very engaging manner.
Mum will be 99 this year and we are very fortunate that we found Five Oaks to look after her.
Thank you so much for your kind words. We're truly grateful for your trust over the years and feel privileged to care for your Mum. Its heartening to hear how much she enjoys the activities and how supported youve felt by our team. Well be sure to share your lovely feedback with everyone at Five Oaks.
Thank you so much for your kind and thoughtful words. We truly appreciate the trust you and your family have placed in us, especially given how difficult the decision must have been.Its always our aim to provide compassionate, person-centred care, and it's heartening to know that this has made a difference for your mum and your family. Your recognition means a great deal to the whole team, and were grateful for the opportunity to support your mum through her journey with us.Please know were always here for you.
Thank you so much for your kind words. We're so glad to hear your mum is happy and thriving, which truly means a lot to the whole team. We'll continue to do our very best to keep her smiling!
Thank you so much for your kind words! We're thrilled to hear your mum has settled in well and that you're happy with the care and atmosphere at Five Oaks. It means the world to our team.
Thank you so much for your kind and thoughtful words. Were truly delighted to hear that your mum is feeling more settled and content it means so much to us to know that our efforts are having a positive impact on her wellbeing. Creating a welcoming, supportive environment where residents feel at home is at the heart of everything we do, and its wonderful to hear that the variety of activities, the attentiveness of our carers, and the flexibility of our spaces have all contributed to that.Were especially pleased that you've been able to personalise your mums room with meaningful touch, it is often those little things that make the biggest difference. Thank you again for your trust and support. Its a privilege to care for your mum and to have you as part of the Five Oaks community.
Thank you for your kind words. Were so pleased to hear your father received excellent care during his time at Five Oaks. We truly appreciate your feedback and are grateful for the opportunity to care for him.
Room for improvement:
More engagement from family and friends of the residents. The care staff at meal times are busy but would love to have more staff and family members sit and chat at meal times with the residents to encourage them to eat. Agency staff should be kept to minimum. The staff do chat to and encourage residents at the lounge but more of this would be good and of course their family and friends.
Thank you so much for taking the time to share your detailed feedback. We're delighted to hear that your dad has received good care since his admission in November, and that you've noticed the efforts of our hardworking leadership team, activity coordinator, and the improvements in catering. Its wonderful to know that our activities and services, like the quiet lounge, have been a positive experience for him.We truly appreciate your suggestions for improvement as well. Engaging family and friends at meal times is an excellent idea, and well look into ways to encourage more involvement from loved ones. Were also mindful of the balance between staff and agency support, and we strive to keep agency staff to a minimum while maintaining the highest standards of care.Your feedback means a lot to us as we continue to enhance our services. Thank you again for trusting us with your dads care, and we look forward to further improving his experience at Five Oaks.
Thank you so much for your kind words! We are truly grateful for your feedback. It means the world to us to know that our efforts are making a positive difference in the lives of our residents. Our team is dedicated to providing the best care possible, and it's wonderful to hear that it has made a stressful time easier for you. We will be sure to share your compliments with the team, and we're so glad that you have experienced the genuine care and love we strive to offer every day. Thank you once again for your trust in us, and we are always here to support you and your loved ones.
Thank you so much for your kind words! We're thrilled to hear that your stay with us was so positive, especially during your post-operation recovery. Its wonderful to know that our team made you feel comfortable and well-cared for. We're also happy that the vegan meals and in-room dining met your needs, and that you found the room warm, comfortable, and equipped to support your recovery. Your feedback means a lot to us, and well be sure to share it with the team. We hope you are continuing to feel better and wish you a smooth and speedy recovery!
Thank you so much for your kind words! Were thrilled to hear that your family had a positive experience during your visit. It means a lot to us that the care teams efforts made an impression, especially with so many family members coming together on short notice. We truly appreciate your recognition of their dedication, and were grateful for the opportunity to provide care in such a meaningful way.
The Review Score of 9.7 (9.738) out of 10 for Five Oaks is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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With over 15 years in healthcare, Rahima is a seasoned professional with a leadership style marked by empathy. Her managerial expertise extends beyond routine duties, actively cultivating inclusive workspaces and prioritising respect and motivation for the team and those under her care. Beyond healthcare, she finds joy in theatre and showcases culinary skills when hosting friends and family. This multifaceted approach reflects her ability to balance professional excellence with a rich personal life, contributing to a positive atmosphere in both her workplace and personal circles. Rahima's leadership is characterised by a unique blend of professionalism, empathy, and interpersonal finesse, making her a standout presence in various settings. The commitment to creating a supportive environment is evident in both professional and personal pursuits, portraying her as a well-rounded and influential individual. In essence, Rahima's 15-year journey in healthcare demonstrates an unwavering commitment to excellence and compassion. The ability to seamlessly integrate diverse aspects of her life into both spheres makes her an invaluable asset, leaving a lasting impact on everyone she encounters.
Gina Zsolnai is the Deputy Manager at Five Oaks Residential Home, where she is deeply committed to maintaining the highest standards of care and well-being for residents. Holding a Certificate of Higher Education in NVQ Level 3 in Health and Social Care for Lead Adult Care Workers, Gina combines both knowledge and practical expertise in her role. She is passionate about delivering compassionate, person-centred care, always ensuring the dignity and respect of each individual.
Gina’s career has progressed from Care Assistant to Deputy Manager, with a constant focus on promoting residents' well-being and happiness. She works closely with her teams to ensure exceptional care and takes pride in creating a nurturing, supportive environment where quality care is the top priority. In addition to her professional expertise, Gina is fluent in both English and Hungarian.
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