What types of Care is Minchenden Lodge registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Minchenden Lodge have?

There are 17 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Minchenden Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Minchenden Lodge to the centre of London?

8.7 mile(s) as the crow flies, distance by road may be significantly further.

Minchenden Lodge care home, 54 Blagdens Lane, Southgate, London N14 6DD

Review from Angela B (Niece of Resident) published on 23 July 2025 Submitted via Website • Report

Overall Experience

On entering the home, the staff are always friendly, you are met with a smile, it is always clean and smells nice. My uncle age 91 has been here since mid April and is very happy. He tells me the staff are wonderful, cannot do enough for him. The food is marvelous and he feels well looked after. He

also looks well cared for and happy. He always has a smile on his face when I call to see him. There is always lots going on and he will join in if he wants to. The staff are very approachable, easy to talk too and very helpful. His room is also very clean, he says his bed is very comfortable too. He has a pressure mattress and chair cushion to protect his pressure areas.
Its always lovely to go and see him so settled and happy.

Reply from Kemisha Morris, TBC at Minchenden Lodge

Thank you so much for your lovely feedback. We're delighted to hear your uncle is happy, comfortable, and well cared for. It truly means a lot to us. It's always a pleasure to welcome you, and we're…read more

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Review from D M (Daughter of Resident) published on 7 May 2025 Submitted via Website • Report

Overall Experience

Having made the difficult that my Dad at 90 had to go into a home, we picked
Minchenden Lodge, from the very first day the staff are amazing, kind, caring and looking
after my dads every need
I turn up lots of different times of the day and every time there is something going on and the
staff

are always so welcoming to all visitors along with the residents
I would recommend this care home, from the manager to all the staff it makes what
could be a difficult visit a pleasure

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Review from S K (Daughter of Resident) published on 30 September 2024 Submitted via Postal Card • Report

Overall Experience

I was concerned about how my mother would settle into a care home but the whole process was handled very professionally in a caring way and she settled in quickly. Her room was freshly decorated to a high standard and is homely and comfortable. The standard of care is very high at Minchenden Lodge and

the staff are friendly and approachable. They frequently go above and beyond the call of duty to make the residents feel at home.
My mother was becoming increasingly isolated at home and one of the reasons for making the transition to residential care was to counter this. She is now fully integrated into her new community and enjoys many of the activities and outings that are on offer. I am able to see these on social media and it is nice to see her enjoying herself.
There is also good access to healthcare professionals which is reassuring. I have complete confidence in the care my mother is receiving at Minchenden Lodge and I now don't have to worry about her at all.

Reply from Sara Gallagher, Head of Nursing at Minchenden Lodge

Thank you so much for taking the time to provide such a detailed review of our service; we really appreciate it! It is lovely to hear how well your mother has settled into the Minchenden community and…read more

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Review from R K (Son of Resident) published on 11 September 2024 Submitted via Postal Card • Report

Overall Experience

The home is very personable. Great, clean, good food and carers are excellent. They refurbished Mum's room beautifully. I have nothing but compliments to all at Minchenden Lodge, and it's a great comfort knowing Mum is being looked after.

Reply from Kemisha Morris, Home Manager at Minchenden Lodge

Thank you for your review. It has been a pleasure to support your mother and also observe her engaging with our team and wonderful residents. We value your feedback and will be sharing it with our…read more

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Review from Elinor B (Daughter of Resident) published on 27 August 2024 Submitted via Website • Report

Overall Experience

My mum has been a resident for two years during which time a difficult situation has been made bearable by the kind, respectful and friendly attitude of all the staff not only to mum, but myself, brother and Aunt.
The manager and her deputies lead with a calm and genuinely caring disposition, and

this filters down the whole team who seem to get on well and be happy in what can be a very demanding and not always easy job.

Reply from Rahima Mulindwa, TBC at Minchenden Lodge

Thank you very much for your lovely feedback. It is our best satisfaction when we hear from our residents and their relatives how good the service and support we provide is at Minchenden. Thank you…read more

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Review from Patricia S (Daughter of Resident) published on 22 August 2024 Submitted via Website • Report

Overall Experience

My sister and I moved our mother (93) into Minchenden Lodge four weeks ago and the management and staff could not have been more welcoming or reassuring.
Our mum's room is small but has everything needed including a mat with a pressure sensor and big windows which the sun shines through in the afternoon.

It is always spotlessly clean as is the whole of Minchenden Lodge.
Our mum suffers from anxiety attacks and the staff are extremely patient and kind. They tell her that she is part of their 'family'. Furthermore, we have felt from day one that the management also extends that warmth and concern to us, keeping us up to date and involving us regarding our mum's condition and any steps being taken to improve it.
From the top down, Minchenden Lodge is a genuinely kind and caring establishment.

Reply from Rahima Mulindwa, TBC at Minchenden Lodge

Thank you, Patricia, for your feedback. We will continue as a team to work closely with you and your mum, making sure she receives personalised quality care. I will share your feedback with the team.

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Review from Anne B (Niece of Resident) published on 31 July 2024 Submitted via Website • Report

Overall Experience

My aunt moved to Minchenden Lodge at a difficult time in her life. The team made her and her family very welcome and showed her excellent care, support and dignity. The positive attitude and kindness of the staff team made her time there enjoyable. Thank you.

Reply from Rahima Mulindwa, TBC at Minchenden Lodge

Thank you, Anne, for your kind words. I will relay your message to the team. It was truly a pleasure to have the opportunity to care for and look after your aunt during the brief time we spent…read more

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Review from Howard H (Husband of Resident) published on 24 July 2024 Submitted via Website • Report

Overall Experience

My wife recently had two weeks of respite care at Minchenden Lodge. From the warm and friendly greetings on arrival to the hugs (and kiss!) on departure, the whole experience was excellent. Staff and managers, everyone made her feel welcome, and all were attentive, caring and professional at all times.

Thank you so much, Minchenden Lodge.

Reply from Rahima Mulindwa, TBC at Minchenden Lodge

Thank you, Howard, for your kind words. We truly appreciate having had the pleasure of having her with us. She is incredibly kind and always greets with a smile. The entire staff were saddened by her…read more

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Review from S K (Daughter of Resident) published on 11 July 2024 Submitted via Website • Report

Overall Experience

My father was a resident at The Lodge for approximately a year and a half and sadly passed away recently. He was physically disabled as well as having Frontal Temporal dementia. No matter morning or evening; whenever I would visit Dad I found him well looked after and surrounded by supportive staff.

They ensured that his halal diet was catered for and as his medical needs escalated, staff and the new manager worked hard to keep the family informed of the next steps. We have seen the staff act in emergency situations as well as the day-to-day running of this Lodge and will always be grateful for the professional and exceptional care given with kindness that Dad received in the last year of his life. The Lodge feels homely, not just because of the small number of residents and décor but because all staff are committed to providing an environment where the dignity of the residents is a priority. And they do so with a smile. Keep it up!

Reply from Rahima Mulindwa, TBC at Minchenden Lodge

Thank you so much for sharing your wonderful feedback. It was truly a pleasure to care for your dad, a true gentleman. We take immense pride in providing high-quality care and facilities to positively…read more

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Review from Trine J (Daughter of Resident) published on 24 June 2024 Submitted via Website • Report

Overall Experience

I am really happy with the care my father receives and feel lucky that he has found somewhere as great as Minchenden Lodge. The Manager and staff really seem to know and understand my father and make so much effort to involve him in activities that he enjoys. He only has very positive things to say

about his life there. It is always immaculately clean and indeed does feel more like a hotel than a care home.
I am kept informed about his condition and if there is anything that they think he might need or want.
All the staff are very familiar and seem to make a great team.

Reply from Rahima Mulindwa, TBC at Minchenden Lodge

Thank you for your kind words and recognition of the team at Minchenden Lodge where your father is cared for. We would like to thank you for your words of kindness which are very much appreciated.…read more

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Review from Caroline A (Daughter of Resident) published on 17 June 2024 Submitted via Website • Report

Overall Experience

I am extremely happy with Mum's care, the staff go above and beyond and always with a smile on their face! Mum is always well presented and I cannot praise the staff highly enough! The food looks fantastic and a wide range of activities are on offer.

Reply from Rahima Mulindwa, TBC at Minchenden Lodge

Thank you, Caroline, for your kind words. It's a pleasure to care for Mum, she always has a smile on her face and maintains positive relationships with everyone.

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Review from Sophie D (Niece of Resident) published on 6 March 2024 Submitted via Website • Report

Overall Experience

I am extremely happy with the care provided to my relative and I feel lucky that my relative has ended up in such a caring and supportive environment.
The manager and staff are very helpful to my relative and the wider family, we couldn't ask for more.

Reply from Rahima Mulindwa, TBC at Minchenden Lodge

Thank you for taking the time to leave us a review, your positive comments are greatly received by all of us, it has been an absolute privilege to care for your uncle. Many thanks.

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Review from Calum W (Son of Resident) published on 1 March 2024 Submitted via Website • Report

Overall Experience

My dad moved to Minchenden Lodge in May last year as he has advanced Alzheimer’s. I’ve been really happy with the quality of care he’s received, particularly under the care of the current manager. Despite his health problems, Dad is in good spirits and is well looked after. The home provides excellent

activities for residents and staff are always welcoming and accommodating to friends and family who visit.
The place looks more like a nice B&B than a care home - the rooms look lovely, not at all clinical, and there’s a family feel to the place.
The team are very attentive, making sure Dad gets the best support possible. They give each resident a key worker who pays special attention to the resident they support. They keep in touch with me regularly and let me know if there’s any change in Dad’s health or anything that is needed to make his life more comfortable. I’ve noticed that there doesn’t seem to be much turnover in staff, which I think is always a good sign.

Reply from Rahima Mulindwa, TBC at Minchenden Lodge

Thank you for taking the time to leave us your review. We are grateful for your feedback!
We are happy to be able to support Dad at Michenden Lodge and we are pleased to hear that he is happy here.

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Review from Paul E (Son of Resident) published on 19 June 2023 Submitted via Website • Report

Overall Experience

My mum has been at Minchenden Lodge Care Home now for just over a year. Her dementia makes it extremely difficult for her to express her needs and preferences but the staff at the Lodge make every effort to ensure she is comfortable and well cared for. She is always well presented which is important

to her and responds well to the friendly attention the staff give her. The staff here always seem to maintain a cheerful appearance despite the constant demands on their time and the demanding nature of their work. The activities are both imaginative and inclusive with visits from local nursery children, a highlight for my mum. There are also occasional visits from a range of animals which the residents are encouraged to engage with. These are also a favourite.
Communication is very good and we are always kept up to date with what my mum has been doing.
Visiting is made extremely easy with no requirement for advance booking.
The room and communal areas are always very clean and bright.

Reply from Nileshi, Head Office Manager at Minchenden Lodge

Thank you for your positive feedback! We appreciate your kind words about your mum's experience at Minchenden Lodge Care Home. Our dedicated staff always strives to ensure the comfort and well-being…read more

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Review from M P (Sister of Resident) published on 9 June 2023 Submitted via Website • Report

Overall Experience

My overall impressions are of a good and friendly atmosphere when visiting the home. The staff really do care about the residents’ welfare and do their very best in what must at times be difficult and trying circumstances. The rooms are spotless and the food is of a high standard. Well done to you all.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Thank you for taking the time to share your positive impressions of our care home. We're delighted to hear that you experienced a good and friendly atmosphere during your visits. Our dedicated staff…read more

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Review from Briony H (Niece of Resident) published on 1 June 2023 Submitted via Website • Report

Overall Experience

This residential home is very friendly, clean and caring, in fact, everything you would look for in a care home. The staff are friendly and have a great deal of patience with everyone including the more challenging ones. I can only thank you all.

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Review from I C (Sister of Resident) published on 31 May 2023 Submitted via Website • Report

Overall Experience

The staff are kind, caring and understanding of our resident's needs. If she doesn't always appreciate the care, this is the result of her condition, not a reflection on the quality of the care. The room is delightful. I think our resident finds some of the activities and events not worthy of her time

or attention, but she has a residual sense of what her intellect used to be, which does not match up with the present reality - and you can't please everyone, even with your superb efforts.
Extra services, such as blood tests, assessments and the provision of appropriate medication, are all excellent. Management is always responsive to requests and concerns.
Our resident always perks up at mealtimes, so the food must be OK!
Parking in the car park requires delicate manoeuvring, but I don't see what can be done about that (without removing the pretty gardens in front).
All in all, our resident is in the best possible place in which to spend her last years. Thank you, Minchenden Lodge.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Thank you for your kind words and understanding. We appreciate your acknowledgement of our staff's kindness and the excellent services provided. We value your feedback and continuously strive to…read more

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Review from Stephen I (Son of Resident) published on 22 June 2022 Submitted via Website • Report

Overall Experience

I have only the highest praise for Minchenden Lodge.

Mum has advanced dementia and is no longer able to live independently. She was initially reluctant to move out but settled in at the lodge as soon as she arrived. She's now been a resident for two years. To her, the lodge is now ‘home’.

The

manager and staff are hard-working, professional, kind, empathetic, proactive and flexible. As this is a ‘medium-size’ care home, there’s an intimate, ‘family’ atmosphere here that you don’t always find in the larger chain facilities.

I’ve always been struck by how much the lodge staff really do ‘know’ my mother – in terms of her personality, likes and dislikes, specific needs and wants. Again, with some other larger homes you can find the staff turnover and rotation so great that they sometimes hardly seem to know their own residents.

As her son, with lasting power of attorney for all of Mum’s affairs, it’s given me huge peace of mind to know Mum is in good hands at Minchenden Lodge.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Thank you for taking the time to leave us a review. We are absolutely delighted with your comments and the management and staff are equally thrilled to have the dedication and commitment they provide…read more

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Review from P G (Nephew of Resident) published on 15 March 2022 Submitted via Website • Report

Overall Experience

I'd like to thank all staff at Minchenden Lodge for looking after my uncle and making his stay so happy, friendly and respectful and for providing such a caring, professional and loving home for him. Staff always go over and above to put residents first and they reach out to engage with all residents,

their families and representatives even more so during the recent challenges. I'd personally recommend Minchenden Lodge to anyone who's considering a care home with a loving, friendly and professional environment and a great mix of residents.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Thank you for taking the time to leave us a review, your positive comments are greatly received by both management and staff and it has been an absolute privilege to care for your uncle. Many thanks…read more

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Review from V P (Daughter of Resident) published on 14 March 2022 Submitted via Website • Report

Overall Experience

During my father's stay at Minchenden Lodge, he was able to see out his final months in life with dignity and the highest of level of care. The staff were always professional but even more so, kind. We were all able to form bonds that impacted us in ways we never imagined. Dad was happy and always comfortable.

He truly felt at home, we all did. Thanks to the manager and the staff we were able to focus on quality time with Dad while all his needs and care were taken care of. I’d also like to mention the support and care, we (his family) received was so valuable and we are forever grateful for this.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Thank you for taking the time to leave us a review. We're so very proud to hear such kind praise of our service, the management and staff are overjoyed with your comments and we are so happy to have…read more