AgeCare Care Homes in Cambridgeshire | 1 Care Home

Review of
Waterbeach Lodge
from M L (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report

Overall Experience

Mum needed some respite for a while. We chose Waterbeach Lodge as it was near to relatives. Mum spent 5 weeks at the lodge during this time she was very well cared for. The staff at the Lodge are caring and professional. Mum was relaxed and settled very quickly. Mum loves music and dancing and always

enjoyed the entertainment that was provided, she was the dancing queen! The meals were nutritional and mum even gained some weight during her stay. Thank you to all the staff for caring for mum, you all work so hard. I highly recommend Waterbeach Lodge for your loved ones.

Reply from carolyn paterson, quality assurance lead for AgeCare at Waterbeach Lodge

Thank you for your wonderful feedback, we really appreciate all feedback but especially one as glowing as this

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from Anita R (Daughter of Resident) published on 6 August 2025 Submitted via Website • Report

Overall Experience

My mother came to Waterbeach Lodge last year in a very frail and confused condition after a spell in hospital. She rapidly gained her physical strength with regular meals and excellent care from the staff. Staff have been involved with the NHS teams to get her the help she needed and I am so pleased

that she is now able to enjoy life more. From being anxious and withdrawn she is now confident in her surroundings and interacts with the other residents herself. Staff always included her in activities which has helped her mental health massively. Chair exercises, entertainers and dancing, visits from preschoolers and scrabble club and lots more keep her too busy to do her knitting! Waterbeach Lodge is a quality hotel experience for its residents. The ensuite rooms are spacious and clean with views of the lovely grounds. With a large lawn and mature trees the A10 does not intrude and mum enjoys the garden from inside as well as walking on the paths and tea in the shade in the summer.

Reply from carolyn paterson, quality assurance lead for AgeCare at Waterbeach Lodge

Thank you so much - it is always great to have such a wonderful review

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from David T (Son of Resident) published on 5 August 2025 Submitted via Website • Report

Overall Experience

My mother's experience at Waterbeach Lodge was exceptional. From the moment she arrived, the staff ensured she settled in quickly, making a potentially daunting transition feel seamless and welcoming. She felt at home within days and she never once raised the idea of moving back home.
The staff were

truly caring, meeting her needs with kindness and professionalism. A reassuring test was that whenever we called or visited they all seemed to know who and where in the building my mother was. They were proactive in monitoring and managing any health issues.
The care home itself feels more like a hotel than a traditional facility, with beautifully maintained spaces, comfortable rooms, inviting communal areas and great garden. She thoroughly enjoyed the activities provided, from arts and crafts to gentle exercise classes and social events.
I'm incredibly grateful for the exceptional care Waterbeach Lodge provided. Highly recommended!

Reply from carolyn paterson, quality assurance lead for AgeCare at Waterbeach Lodge

Thank you so much for your review and I am so pleased that your experience was excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from Jane C (Daughter of Resident) published on 13 June 2025 Submitted via Website • Report

Overall Experience

Waterbeach Lodge feels like home the moment you walk in. It has a comfortable, cozy atmosphere. My Mum has a beautiful room overlooking the gorgeous gardens. It's well equipped and meets all of her needs. The staff are all kind, caring, fun and very attentive. Mum has benefited from the company of

other residents and the staff. All in all a lovely place.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from C R (Son of Resident) published on 28 May 2025 Submitted via Website • Report

Overall Experience

We were looking for a care home for my mother with Alzheimer's and were made aware of Waterbeach Lodge by a neighbour whose mother is a resident. He spoke very highly of the place and recommended we take a visit. The next day I rang up and left a message and was called back promptly by the manager.

She was very welcoming indeed and clearly very experienced and knowledgeable. We had a lengthy conversation and I knew instantly mum would be in good hands. We visited the next day and I was very impressed. The place felt more like a hotel and had a very large well kept garden with a huge patio. We booked mum in for some respite and she settled In straight away and never once asked about coming home. This is testament to the professionalism of the management and staff. Four months on and mum is still there and very happy indeed. She particularly likes the regular entertainment and it is obvious she has taken a shine to the staff and management who are looking after her very well indeed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from M R (Son of Resident) published on 26 May 2025 Submitted via Website • Report

Overall Experience

My mother moved into Waterbeach Lodge care home in January 2025, initially for a two week respite period. As she had never stayed in a care home before it was very stressful worrying how she would adapt. However, much to our surprise she settled in immediately. The staff were extremely welcoming and

friendly and the care has been exceptional throughout her time there so far. A great effort is made to provide entertainment and activities for the residents, which my mother always enjoys and is always up dancing whenever there's a musical production.
The home itself is always fresh and clean. Although it's situated on the busy A10, the residence is located in some lovely grounds and is set back away from the road so noise is not an issue.
Following a few weeks of respite care my mother moved into Waterbeach Lodge on a permanent basis. She has never seemed happier and I can not think of another place she would be happier.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from K S (Friend of Resident) published on 21 May 2025 Submitted via Website • Report

Overall Experience

My friend seems to be will looked after. Her speech and general outlook has vastly improved since moving to Waterbeach Lodge. A particular lady was a fantastic activities coordinator who really drew my friend out and made sure she was well looked after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from Jane S (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report

Overall Experience

I'm really glad dad is in this home I really can't fault them at all ,there all very caring about there residents, they will do anything you ask of them it's no problem and the rooms are wonderful fully furnished my dad is very happy here, staff always happy to see you .

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from Simon H (Son of Resident) published on 19 May 2025 Submitted via Website • Report

Overall Experience

My mother has dementia and moved in to Waterbeach Lodge in October 2024. The staff have shown her consistent care and consideration, even though she can sometimes be difficult. She has nothing but good things to say about them, although she complains about her situation and doesn't really understand

that she now needs 24 hour care. She loves the activities and is always wanting to go 'downstairs' which she equates with the singing, theatre and other fun (which she firmly believes she helps run!). The food is fine, and the staff look out for her, making sure that she gets a sandwich when she's been grumpy and turned down dinner. There are snacks and hot drinks between meals, which she enjoys. Since moving in she's put on about 3kg and is now physically better shape than she's been for a couple of years. Because the staff manage her medication, it gets taken on time so she's also no longer in pain. And she gets a glass of wine most evenings, which goes down very well!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from Andrew H (Son-in-law of Resident) published on 14 May 2025 Submitted via Website • Report

Overall Experience

Since Mum became a resident in the middle of 2024, we have found are so many positives about Waterbeach Lodge.
The staff are unfailingly patient, positive and kind and it's clear everyone is doing their best for the residents, even if the residents aren't always appreciative!
Standards of hygiene

and cleanliness are very high indeed, both in communal areas and in residents' rooms.
Residents always look clean, presentable and cared for.
There is a variety of activities and efforts are made to encourage residents to attend any which might interest them.
Residents and their families are obviously listened to, their views are encouraged and efforts made to take on board suggestions.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from John B (Son of Resident) published on 13 May 2025 Submitted via Website • Report

Overall Experience

My father seems very happy at Waterbeach Lodge. He joins in with all the activities which so far have included Zoo Lab which is when unusual animals visit the residents, a spa day, in which a foot spa was thoroughly enjoyed, various singalongs, and enjoying the beautiful gardens there. My father has

fantastic care and he has commented to me that he could not be better looked after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from Tim J (Brother of Resident) published on 2 October 2024 Submitted via Website • Report

Overall Experience

My brother has spent 4 weeks in respite care. He found the staff very helpful and accommodating. He did find the food varied and not always to his taste and did not always get what he ordered. The environment and entertainment were excellent as were the well-kept grounds. He definitely improved mentally

and physically from his stay.

Reply from Thara Nair, Deputy Manager at Waterbeach Lodge

Thank you for taking the time to write a review. I'm glad to hear you feel your brother's health and wellbeing has been improved after staying at Waterbeach lodge and you're happy with all areas of the home .We have noted your comments regarding the food offered and we will review your feedback and make necessary enhancements if needed to meet the expectations.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from Glenn M (Son of Resident) published on 29 April 2024 Submitted via Postal Card • Report

Overall Experience

Mum moved into the home last August, and after a settling-in period, she is happy and well looked after. She often comments on how friendly the staff are. The food is good and varied. It was unfortunate one lady left the position of activities coordinator, but I'm sure things will pick up again once

her replacement is appointed. I'm happy that Mum is living in a place where she is safe, secure and comfortable.

Reply from Beverley Murray, TBC at Waterbeach Lodge

Thank you for taking the time to write a review and your kind words. While it was sad to lose our activities coordinator and wish her well on her travels. I'm happy to announce we do have another activities person starting with us on the 20th of May and will be a great asset to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from Roland Brian H (Son of Resident) published on 16 April 2024 Submitted via Postal Card • Report

Overall Experience

My mother came into the home on the 13th November 2023. We found both the management and staff to be most welcoming on her arrival and have been kind and understanding towards her during her residency. Her own room and all other areas of the home are kept clean. The meals always appear to be of a good

quality, with a varied choice of menu. My mother seems to be very happy and has settled in well.

Reply from Beverley Murray, TBC at Waterbeach Lodge

Thank you for taking the time to write a review. I'm glad to hear you feel your mother has settled in well and you're happy with all areas of the home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from K T (Daughter of Resident) published on 2 February 2024 Submitted via Website • Report

Overall Experience

My mother spent 18 months at Waterbeach Lodge until her death in January 2024. She received very good care throughout. The staff were always professional approachable and kind. The management team were always immediately responsive to me when I made any enquiry regarding Mum. They spotted any change

in Mum's health rapidly and responded very appropriately during her stay there.
In her last illness, the care she received was exceptionally good.
I cannot thank them enough for this and all her care over the previous 18 months when Waterbeach Lodge was her home.

Reply from Beverley Murray, Care Home Manager at Waterbeach Lodge

Thank you for taking the time to leave us a review. Your positive comments really do mean a lot to us as managers and our staff. I will ensure to pass your kind words on to all the staff. It has been an absolute privilege to have been given the opportunity for you to put your trust in us to care for your mother. She will be sorely missed, as will you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from H M (Wife of Resident) published on 7 November 2023 Submitted via Postal Card • Report

Overall Experience

Staff keep me informed of my husband's well-being, reporting any changes and what changes or possible changes are being considered to help him. Staff in general are kind and make an effort to communicate with him in passing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from A B (Daughter of Resident) published on 28 March 2022 Submitted via Postal Card • Report

Overall Experience

The care of the residents is outstanding, they are treated with respect and dignity. There is also the support of relatives, especially at difficult times. The atmosphere is always cheerful and the staff are always helpful.

Reply from Luke Sargeant, Operations Director at Waterbeach Lodge

Thank you for taking the time to leave us a review, your positive comments really do mean a lot to our staff considering the experiences we have all been through these last two years and we are privileged to have been given the opportunity to care for your loved one. We all look forward to seeing you again soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from F H (Daughter-in-law of Resident) published on 22 February 2022 Submitted via Postal Card • Report

Overall Experience

My father-in-law was not necessarily the easiest resident but the staff coped admirably with him. There were a few times when his hygiene (especially mouth care) could have been better, but the overall level of care was very good. When he was dying the staff were exceptionally caring and supportive.

Reply from Luke Sargeant, Operations Director at Waterbeach Lodge

Thank you for taking the time to leave us a review. We're grateful for the positive feedback and it was a privilege to care for your father in law.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from A S (Resident) published on 17 February 2022 Submitted via Website • Report

Overall Experience

My mum moved in to Waterbeach Lodge in March 2021. From the start, Mum was made very welcome by the manager and staff and settled in as the months progressed under the restrictions of Covid-19. There has been an unchanging core team of staff during the year which I believe is a good sign. The food is

good and the facilities, decor and ambience make Waterbeach Lodge feel more like a hotel. Mum has been encouraged to join in with the in-house activities and outings.

Reply from Luke Sargeant, Operations Director at Waterbeach Lodge

Many thanks for taking the time to leave us a review. We are glad that you feel comfortable with our service and most importantly that your mother has settled well. Of course, if you have any concerns that you would like to discuss to improve upon the ratings you have provided we would love to hear them, please do not hesitate to contact the management at the home directly to review. Thank you again for your comments, we all look forward to seeing you again soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Waterbeach Lodge
from John H (Son of Resident) published on 17 February 2022 Submitted via Postal Card • Report

Overall Experience

Waterbeach Lodge is a wonderfully caring and compassionate place. My father was immediately cared for as a family member. The whole team contributed which created a holistic and excellent level of care. I could not speak more highly of the care home.

Reply from Luke Sargeant, Operations Director at Waterbeach Lodge

Many thanks for taking the time to leave us a review, your feedback is very important to us and more so the management and staff are delighted to receive such praise. We all look forward to seeing you again soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Home Owned by AgeCare Care Homes in Cambridgeshire

AgeCare Care Homes Locations in Cambridgeshire (1)

AgeCare Care Homes Reviews in Cambridgeshire (42)

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Waterbeach Lodge

Awards / Recognitions (2)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers