Birch Park Care Home

Serpentine Road, Cleckheaton BD19 3HU
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9.6 35 Reviews
  • Birch Park Care Home, Cleckheaton
The affordable and purpose-built Birch Park Care Home in Cleckheaton features 86 ensuite bedrooms in close proximity to local amenities.

Residents benefit from facilities such as a beauty salon, cinema, cafe, bar and activity room while being cared for by experienced and friendly staff.

The care home offers a range of freshly cooked food, which the in-house chef ensures are tasty and healthy.

With no set routines, residents are allowed to live their life how they want to ensure their well-being and happiness.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1550
  • Self-Funded Residential Dementia Care: £1525 – £1600
  • Self-Funded Nursing Care: £1550 – £1600
  • Self-Funded Nursing Dementia Care: £1575 – £1650
  • RESPITE Self-Funded Residential Care: £1500 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1525 – £1600
  • RESPITE Self-Funded Nursing Care: £1550 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1575 – £1650

All these prices are only a guideline, please contact Birch Park Care Home to find out the exact price for your requirements.

These prices are only a guideline, please contact Birch Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Jacqueline Foxton (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (86)
  • Single Rooms with Ensuite Wet Room (86)

Birch Park Care Home Reviews (35)

9.6

Birch Park Care Home has a Review Score of 9.6 (9.606) out of 10, based on 12 reviews in the last 2 years.
Over all time Birch Park Care Home has 35 reviews.

Overall Experience
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Date Published
  • 35
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Reviewer Connection to Birch Park Care Home
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Total of 35, showing 21-35
Review from Amanda H (Daughter of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are helpful on floor two and are always kind.
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Review from H T (Daughter of Resident) published on 31 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Birch Park have cared for my mum for over a year now and my mum is happy and settled. The staff are very caring and respectful to my mum. They attend to her needs very well. Management is very approachable and sorts out any issues that arise quickly. This gives peace of mind to know your views are listened
to. Staff/ management keeps me well informed about my mum's care. The home itself is delightful and a lovely homely environment. Bedrooms are attractive and residents have access to lovely gardens. The home is scrupulously clean and well-maintained. The family recently gathered for a delicious afternoon tea, in one of the lounges, for my mum's birthday, which was lovely. I would highly recommend Birch Park to anyone and already have.
Reply from Sam Chontow, RM at Birch Park Care Home

Thank you for taking the time to write a review about the care provided by the Birch Park Care Home. It's so good to hear that you are happy with the care and love your mum is receiving from our team. It's wonderful feedback, our team will very much appreciate this.

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Review from Angela B (Daughter of Resident) published on 1 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has had such good care at Birch Park, they have been very proactive about dealing with her recent health and mobility issues and always keep us informed of her progress.
It’s lovely to come and visit Mum because of the warm and welcoming atmosphere.
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Review from Julie H (Daughter of Resident) published on 1 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent staff and carers looking after our mum that do a fantastic job they look after all of us top-quality care rooms are clean food is nice can not thank them enough for looking after mum thank you so much birch park
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Review from J B (Stepdaughter of Resident) published on 28 April 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
We were very disappointed with our stepfather’s care, as was he. I won’t go into the issues in detail here, as it’s only fair to take this up with the home directly, but suffice to say if we had the time again we would not choose this home. One thing that I can report, which has already been discussed
with the home, was the poor quality of food, often served cold. In our daily chats, my stepfather reported lots of highly processed food and very rarely “freshly cooked, tasty food” as seen on the sample menu.
Reply from Jackie Foxton, Home Manager at Birch Park Care Home

We are saddened to read the review and apologise to the family for how they felt regarding their stepfather's care at Birch Park. As stated the concerns raised were discussed with the home management team at the time. All the food cooked in the home is from fresh ingredients. We do alter the menu day to day for individual requests and there is also a daily 2nd option on the menu.

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Review from Tracey V (Daughter of Resident) published on 25 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dignity and care were the two key things I looked for when I moved my father to this excellent home. There is a feeling of a community whilst giving residents privacy too. Well managed home, caring staff who treat residents with great respect, good meals and a varied entertainment program. Highly recommended.
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Review from C O (Daughter of Resident) published on 3 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly caring compassionate staff. Mum appears content always clean in her appearance. Home spotlessly clean, office staff and the manager is wonderful.
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Review from P K (Sister of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister receives the best possible care in this care home. The staff are wonderful and go out of their way to help all they can. Allhomes should be exactly like this.
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Review from J B (Sister of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is excellent and the staff make every effort to make my sister happy.
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Review from G W (Husband of Resident) assisted by family/friend published on 5 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found Birch Park to be first class. The attention and care given to my wife are second to none. The ensuite rooms and lovely food she really likes.
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Review from Helen J (Daughter of Resident) published on 5 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, both staff and carers 100%! Beautiful inside, all mod cons, lots of activities, very helpful with any queries, my mother has totally transformed coming here she loves it! Food fab, cater to mums 'faddy' eating. Glad I held out for this care home for my mother.
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Review from A P (Son of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot thank the staff and management at Birch Park enough. Top-quality care. How they look after my mum is brilliant. Thank you, Birch Park.
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Review from Paul H (Son of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is always caring and professional. Mum is in the best place. The team ae all amazing. We don't know what we'd do without you thank you for everything. Stay safe and happy. You all deserve a medal.
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Review from Janet F (Daughter of Resident) published on 13 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When the time came that my Mum needed to move into a residential setting it was a very hard decision for myself, my Dad and my sisters. We actually dreaded how Mum would react but thanks to all the help and support we have had from all the staff at Birch Park, the transition was made easier for all
of us. Mum has a beautiful room with ensuite and she is happy, making new friends. It is a lovely home and we couldn't wish for anywhere better. Thanks to everyone at Birch Park.
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Review from Terrence P (Husband of Resident) published on 7 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The layout is good to facilitate and negotiate.
The rooms are a decent size for wheelchair access.
All lounges are a decent size with good natural light.
The food is good.
The carers are all very pleasant and caring.
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Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Birch Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.908 for Birch Park Care Home is calculated as follows: ( (130 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 141 Ratings = 4.908
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.698 Points relating to the number of positive Reviews for Birch Park Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2. 12 Positive Reviews ÷ 17.2 = 0.698
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2025

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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