Moorland Gardens Care Home

off Old Bedford Road, Moorland Gardens Street, Luton LU2 7NX
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9.5 62 Reviews
  • Moorland Gardens Care Home, Luton
Moorland Gardens Care Home is located one mile from Luton town centre and is within easy access to road and rail transport routes.

The home has been designed to support residents with nursing, physical rehabilitation, dementia and challenging behaviour needs, and is fitted with all the latest amenities and facilities to promote the delivery of the highest standard care.

All rooms are en-suite, spacious and decorated with quality furnishings. The home also benefits from a spiritual room, which offers a place of relaxation, meditation and prayer for all, staff and family included.

An experienced care team aims to provide high quality and holistic care, fulfilling the physical, mental and spiritual needs of the residents.

The home proactively promotes a healthy lifestyle, with a balanced diet across three meals, and a diverse calendar of events and activities led by an activity coordinator.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350

These prices are only a guideline, please contact Moorland Gardens Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Deborah Adams (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (80)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Moorland Gardens Care Home Reviews (62)

9.5

Moorland Gardens Care Home has a Review Score of 9.5 (9.538) out of 10, based on 11 reviews in the last 2 years.
Over all time Moorland Gardens Care Home has 62 reviews.

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Review from Stephen S (Son of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moorland Gardens is a very well run care home, where the Nursing staff and Carers have the best interests of the residents in the forefront of their minds. Anyone who has a relative in a care home will understand the stress and long hours the staff have to undertake; but at Moorland Gardens they somehow
manage to carry out their "every day" duties with a smile on their faces, whilst often having to deal with the bureaucratic nature of the NHS. What really impressed me about Moorland Gardens was the way the Manager dealt with any concerns, or problems from the resident's families. The manager completely understands how to deal with any delicate issues and it is a credit to her and the team in how they deal with these problems. Sadly my Mother passed away in January 2025, but I know for certain the care she received was far superior to some of the other care homes that we had the misfortune of dealing with locally.
Thank you to everyone at Moorland Gardens.
Reply from Deborah Adams-Robinson, Home Manager at Moorland Gardens Care Home

Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your feedback truly means a lot to us, and it motivates our team to keep delivering the best possible service.

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Review from Kevin F (Son of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident in Moreland's care home in Luton. She has mental health issues. and is bedbound. The staff at Moorlands are very caring and friendly. I feel safe that my mum is being looked after when we're not there. They are always on hand to answer any questions and deal with any issues we
may have. The room she is in is very nice with a TV. Also very clean. Can't say enough good about this place. Compared to the last care home, my mum was at which was awful it's like night and day. The care home manager is also very helpful and courteous, always makes time to answer any questions we may have concerning my mother. Would definitely recommend for anyone who has a relative about to go into a care home to look at this place. Don't think you will be disappointed.
Reply from Deborah Adams-Robinson, Home Manager at Moorland Gardens Care Home

Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your feedback truly means a lot to us, and it motivates our team to keep delivering the best possible service. If there's anything else we can do for you, don't hesitate to reach outwe're always here to help!

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Review from M S (Great-granddaughter of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Morland Gardens are the best care home I have ever seen. My great-grandmother is in Morland Gardens and she is having the best time. I am forever grateful for them and I would say they're the best care home in the London area.
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Review from B M (Partner of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find everything about Moorland Gardens excellent, the staff go above and beyond with their help and care. They make you feel very welcome as soon as you arrive. It's spotlessly clean and you see the cleaners working nonstop. The food is fantastic. I know my partner is well looked after and cared for,
it makes me feel at areas knowing this. There is nothing I could find fault with, keep up the good work, you have great staff working there.
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Review from Julie S (Daughter of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moorland Gardens Care Home was kind and caring. All the staff were lovely, very patient and very considerate, putting their client's best interests first. The home was spotlessly clean, and all the food that was served was always hot and of very good quality. Communication between ourselves and the
home was excellent and kept us informed at all times, and the staff were very supportive of us at this very difficult time.
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Review from Jeffrey C (Husband of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is the best. Very clean, does not smell like other care homes I have visited. The staff are so friendly and caring, they are all heroes to me and my wife; they are a credit to your care home.
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Review from Timothy J (Son of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very satisfied with the care our late mum received at Moorland Gardens. Mum could at times be very challenging due to her dementia/Alzheimer's. The staff did very well to calm her in sometimes difficult situations. Some staff were better than others but overall they were all very good.
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Review from Nicola R (Daughter of Resident) published on 14 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Moorlands over Christmas and we cannot thank the staff and management enough. The care is excellent and the staff are always friendly and engaging and the cleanliness of the home is top-notch. Although my mum does not really know what is happening, she always seems to enjoy her time
there and we can't speak highly enough about the care and compassion shown by the whole team.
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Review from John M (Son of Resident) published on 1 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had been with the team at Moorland Gardens Care Home since April 2021 until she passed away last week.
I cannot speak highly enough of the care, compassion and engagement given to her whilst with them. With vascular dementia throughout and a lack of mobility for most of the stay, she was definitely
a high-needs and challenging resident.
I cannot speak highly enough of them.
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Review from Kevin B (Brother of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
We feel, as a family, that he is certainly in the best place for his health.
Although he might not appreciate or understand why he is there, it is certainly reassuring for the family to know he’s safe. Although he doesn’t have his freedom, it’s a lot better for him to be in a secure home with a clean
bed/food and, most importantly, the right medication.
When I visited him yesterday, it was the best I had seen him for a long while.
Although I know his condition changes, seeing him yesterday makes it all worthwhile being there.
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Review from Michael L (Son of Resident) published on 20 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Moorland Gardens since 2021 and she has been very happy there, the staff have been excellent in looking after her and they have treated her with respect and compassion.
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Review from J C (Brother of Resident) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited my sister and she was all ready in her wheelchair dressed up to go for a visit to the shopping centre in her chair. The staff were polite and my sister was well cared for and her room was kept clean and tidy. It would benefit my sister to have more physio so she can stand up without the use
of a hoist.
Reply from Debbie Adams, Home Manager at Moorland Gardens Care Home

Thank you for your kind feedback I will hand it over to all the staff

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Review from P I (Stepson of Resident) published on 23 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Stepmother was admitted to hospital for several weeks and then spent time at Moorlands Gardens for respite and assessment. During this time she was treated in a caring and professional manner of the highest order. On visiting there were strict protocols to follow, e.g. booking a visit, testing for
covid and temperature on arrival and mask-wearing. The doors on the routes to the units were keypad controlled. The staff were always helpful and engaged really well with my stepmother, who apart from her recent illness also has early dementia and Alzheimers, so the bewilderment of being in a new environment was an ever-present concern. She was treated very well indeed. Thank you to all staff and management at Moorland Gardens.
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Review from Tracy H (Daughter of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 92-year-old father was superbly looked after and shown great respect and patience at all times. His every need was catered for. He was very happy and enjoyed being surrounded with the love and company of the other residents, carers, nurses and all dinner staff. The reception area always greeted me
with a big smile and would answer all my queries immediately. I told my dad he was on a five-star holiday, fully inclusive and ensuite in his spotless bedroom.
Reply from Debbie Adams, Home Manager at Moorland Gardens Care Home

That is very kind and thank you so much for the lovely words, we always aim to give good care to all our residents so having this feedback really does boost staff morale. Thank you again Deborah.

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Review from Robert D (Husband of Resident) published on 4 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home has always been very caring to my wife, which would not have been easy. Staff always provide a high standard of hygiene and ensure visitors conform to strict COVID precautions. Staff are always helpful, polite and knowledgeable.
Reply from Debbie Adams, Home Manager at Moorland Gardens Care Home

Thank you, Robert, I will feed this back to the staff.

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Review from Stephen S (Husband of Resident) published on 13 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife was fortunate to be able to reside on amber floor for the past 5 years until her passing, following her diagnosis of early-onset dementia/Alzheimer's. She was treated with care, respect and dignity by all staff.
They are to be congratulated for their dedication under difficult circumstances,
especially during the COVID outbreak.
Reply from Debbie Adams, Home Manager at Moorland Gardens Care Home

It has been an honour to look after your wife and to have such positive feedback from you, Stephen.

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Review from Jenny G (Daughter of Resident) published on 11 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was very well looked after on one of the nursing units. She was made to feel comfortable and was well looked after by the staff - always looked well cared for and clean.
Staff are fantastic and do an amazing job.
Thank you.
Reply from Debbie Adams, Home Manager at Moorland Gardens Care Home

Thank you, Jenny we really appreciate your review, will feed back to the staff. Kind regards Debbie

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Review from Stephanie D (Sister of Resident) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother has been shown real care and excellent nursing and personal concern as he enters the last stages of his life. I have been kept informed never needing to ask. This home provided wonderfully compassionate care and respect for him - all members of staff I have met have known him and his needs,
medical, physical and mental. We are deeply grateful for their skills and humanity.
Reply from Debbie Adams, Home Manager at Moorland Gardens Care Home

Thank you for these very kind words, I will hand this over to all the staff.
Kind regards

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Review from C J (Daughter-in-law of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law passed away in June 2022 after a year in Moorland Gardens Care Home only 18 months after my mother-in-law, who was also cared for by the Moorlands team. Near the end of his time, he got very confused and kept getting out of bed and falling over regardless of having preventions in place.
The staff would always let us know and always got the medics in to see if he needed to go to the hospital and kept us informed. He even tried to get out of the bed when I was visiting and I pressed the button for the staff because he was so determined to get up. The manager and all the team are amazing and I shall always be thankful to them for caring for both of my in-laws. They will still see me occasionally as they are like an extension of the family.
Reply from Debbie Adams, Home Manager at Moorland Gardens Care Home

C J, it had been an honour, like I said to look after both Mum and Dad.
Kind Regards

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Review from Steven H (Son of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Moorland Gardens Care Home looked after my mother for over 3-years, until her death last month. They treated her with respect, and we are very grateful for all they did for my mother. The staff do incredible work every day and are a credit to their profession and your company. We cannot
thank them enough for all they did with patience and kindness, and their leader is wonderful.
Reply from Debbie Adams, Home Manager at Moorland Gardens Care Home

Steven, it has been an honor looking after your mother, we all miss her dearly.

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Current Review Score: 9.5 (9.538)

Overview of Review Score

The Review Score of 9.5 (9.538) out of 10 for Moorland Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.850 for Moorland Gardens Care Home is calculated as follows: ( (109 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 127 Ratings = 4.85
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.688 Points relating to the number of positive Reviews for Moorland Gardens Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 11 Positive Reviews ÷ 16 = 0.688
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Moorland Gardens Care Home

What types of Care is Moorland Gardens Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Moorland Gardens Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Moorland Gardens Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Moorland Gardens Care Home to the centre of Luton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moorland Gardens Care Home to verify any information. View our terms and conditions. Moorland Gardens Care Home has an Enhanced Service - more info.