off Old Bedford Road, Moorland Gardens Street, Luton LU2 7NX
Moorland Gardens Care Home is located one mile from Luton town centre and is within easy access to road and rail transport routes.
The home has been designed to support residents with nursing, physical rehabilitation, dementia and challenging behaviour needs, and is fitted with all the latest amenities and facilities to promote the delivery of the highest standard care.
All rooms are en-suite, spacious and decorated with quality furnishings. The home also benefits from a spiritual room, which offers a place of relaxation, meditation and prayer for all, staff and family included.
An experienced care team aims to provide high quality and holistic care, fulfilling the physical, mental and spiritual needs of the residents.
The home proactively promotes a healthy lifestyle, with a balanced diet across three meals, and a diverse calendar of events and activities led by an activity coordinator.
Person in charge: Mary Tengenesha (Home Manager)
Local Authority / Social Services: Luton Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 80 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Orthopaedic • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Polish, Romanian
Single Rooms: 80
Rooms with ensuite WC: 80
Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Exit junction 10 or 11 on M1 and newar town centre on Old Bedford Road.
Visitors welcome anytime.
Free on-site parking.
Latest Care Quality Commission* Report on Moorland Gardens Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Moorland Gardens Care Home has a Review Score of 4.3 (4.250)
The Review Score of 4.3 (maximum of 10) for Moorland Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Moorland Gardens Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.25 for Moorland Gardens Care Home is calculated as follows: ( (3 Excellents x 5) + (9 Goods x 4) ) ÷ 12 Ratings = 4.25
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 0 Points relating to the number of positive Reviews for Moorland Gardens Care Home is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = 0
Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 0 Reviews ÷ 16 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Moorland Gardens Care Home?
Reviewer Connection to Moorland Gardens Care Home
Submitted from a Postal Card by Jackie H on Wednesday 28 October 2015. Relates to October 2015.
I was worried when mum had to go into a care home due to deterioration in her dementia. I had my reservations as there is a lack of basic care for dementia in all areas of health service and the community. I dreaded the moment but her room is nice and clean. There is no smell in the care home that you usually get and its not run down the kitchen is also hygienic and meals are good, taking into account what she can eat which they adhered to. The staff are very friendly and professional. We've had our questions and concerns which is natural and have been reassured. They are so caring towards mum. Making sure all her needs are met. I would dare not believe it but she is safe, clean and looked after which makes all the difference. Although when the time came when she needed 24 hr residential care it was a big impact, also on the family to which they have been very understanding too. Mum has been here for 5 yrs.
How likely would you be to recommend Moorland Gardens Care Home? Extremely Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Good
Martha Tengenesha, Home Manager at Moorland Gardens Care Home responded to this review on 05 Nov 2015:
Thank you for taking the time to write this review, we really do value the feedback we receive. We strive to provide residents and their families with the highest possible level of care and support, through our team of compassionate and attentive employees within our well-kept home. Therefore we are pleased to hear this has been your experience.
There are currently no awards/recognitions posted yet for Moorland Gardens Care Home
There are currently no Care Home Idol entrants who have performed at Moorland Gardens Care Home