Moorland Gardens Care Home

I cannot fault this care home. They have taken the best care of my mum and have been on hand anytime we need them. They are so friendly and cannot fault any of the managers, nurses or carers. It is spotlessly clean and I have no complaints whatsoever. I would highly recommend this care home and would have no hesitation in putting Mum back here if she had to have care in the future. Mum says everyone in here is lovely and she is well settled.

I have been at Moorland Gardens Care Home every day since my mum was admitted, and this is the first time my mum has ever been in a care home. I am truly impressed with this care home. It is well run and spotlessly clean, I cannot fault this home, the manager, the reception staff, the nurses and carers are all exceptional and well mannered and always approachable. I have no complaints or negatives about Morland Gardens. I would highly recommend this home and would put Mum back in here if she ever had to come back.

My dad was admitted into Moorland Gardens care home in February 2019 with dementia and a heart condition. He also had an infection and nobody knew what it was until he went to Moorland Gardens, who diagnosed his condition as delirium. The medication was taken and my dad was back to his old self, apart from his dementia. The staff were always caring to my dad and he was happy staying there. The manager and staff are all a credit to the home. I would recommend the home to anybody who needs the care my dad did.

All the staff have been extremely helpful, friendly and professional. The room was excellent and the food and drinks supplied were perfect. Many thanks to everyone. Keep up the good work.

My mum had a three week stay in Moorland Care Home. The level of care she received was excellent, as was the nursing staff who looked after her, very friendly and welcoming to all our family. Thank you all for making her stay so comfortable.

Mum was in Moorland Gardens for ten weeks after a spell in hospital. This is a nursing home so the level of care is high. The care and nursing staff are friendly, efficient and always available to answer questions, even when busy. I felt the home's strengths were firstly the manager, who is highly visible on the units keeping a close eye on everything. The activities team work hard to involve the residents and on sunny days in the summer there was often tea and cake in the garden. The team are now in Moorlands seven days a week. The rooms have en suite toilets and everything is clean, but they could do with an update. This was my first experience of a care home and on the whole, it was very positive.

My husband was a resident here for 16 months. In this time, he was extremely well cared for. The staff were all kind, caring and always found time for a chat. The cleanliness was outstanding and there were never any smells of urine or cooking.

All in all, I can't speak highly enough of the staff and the Care Home.

The level of care was unbelievable for both mum and any of the family that came to visit. From reception through to the care staff, nothing was ever too much trouble and we all received the very best we could have hoped for. Thank you for all your help and support.

Thank you to everyone that has contributed to the care of my grandad - from all the family.

Resident arrived after time in hospital. Previous home not suitable to return. She has issues re behaviour and dementia and was not thriving in the previous care. Moorlands is doing so well with her and we are so relieved that she is in this home. Great manager and qualified staff. They made it possible to hold a 90th party for her in the home. So grateful and would recommend.

Visitors are warmly welcome to Moorland Gardens Care Home. The hospitality at the front desk or reception hub is very fantastic. Visitors are readily made to feel at home by the admin staff and the home manager. I would not hesitate to recommend Moorland Gardens Care Home to anyone who seeks respite in Luton.

I have no worries about the care my mother is receiving. The staff are wonderful, I get a welcome from reception every time I visit. If there is a certain item or items to be bought for mum, I always obey instructions and when mum has to be seen by staff, I will wait until they have finished.

I would recommend Moorland Gardens on the strength of the caring staff alone and the environment is very good for a town centre care home.

I had a nice time at Moorland rehab. The only problem they were understaffed. Everyone was kind to me. Food lovely.

My brother has now been at Moorland Gardens for two years. He is now bedridden and non-verbal. We arrived unannounced from America and found him clean, well dressed and with attentive staff. Unasked, a detailed record of his progress was made available. His room was clean and bright. Luton Social Services had initially placed my brother at Moorland Gardens due to his deteriorating condition. We were given the option of moving him shortly after he was admitted. We were reasonably familiar with alternate sheltered options but when his needs dictated a nursing home we were, and continue to be, satisfied with his care at Moorland Gardens.

Everybody at this care home was happy and treated me with dignity and helped me when I needed it. They were a good crowd and I enjoyed meeting them and helped me deal with my problems and soothed me.

Moorland Gardens Care Home is a well-run establishment which provided my mother with the quality of care she needed. The staff were always friendly and cooperative and she was well looked after. Any issues were quickly sorted out and resolved. We were always included in any events. My mother was happy in there.

We felt all her needs were met and we were always made to feel welcome and involved in her care. Staff always courteous and happy to discuss any issues or queries.

Mum's stay has been generally good and she has been looked after well by friendly staff.

All room carpets can do with a clean and definitely an extra carer or two is needed as the current ones are struggling to cope on their own due to lack of staff.