Moorland Gardens Care Home

off Old Bedford Road, Moorland Gardens Street, Luton LU2 7NX
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9.4 67 Reviews
  • Moorland Gardens Care Home, Luton
Moorland Gardens Care Home is located one mile from Luton town centre and is within easy access to road and rail transport routes.

The home has been designed to support residents with nursing, physical rehabilitation, dementia and challenging behaviour needs, and is fitted with all the latest amenities and facilities to promote the delivery of the highest standard care.

All rooms are en-suite, spacious and decorated with quality furnishings. The home also benefits from a spiritual room, which offers a place of relaxation, meditation and prayer for all, staff and family included.

An experienced care team aims to provide high quality and holistic care, fulfilling the physical, mental and spiritual needs of the residents.

The home proactively promotes a healthy lifestyle, with a balanced diet across three meals, and a diverse calendar of events and activities led by an activity coordinator.
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Care Provided by Moorland Gardens Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350

These prices are only a guideline, please contact Moorland Gardens Care Home to find out the exact price for your requirements.

Contact Moorland Gardens Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Moorland Gardens Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Deborah Adams (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (80)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Moorland Gardens Care Home Reviews (67)

9.4

Moorland Gardens Care Home has a Review Score of 9.4 (9.400) out of 10, based on 11 reviews in the last 2 years.
Over all time Moorland Gardens Care Home has 67 reviews.

Overall Experience
  • 45
  • 21
  • 0
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  • 1
Date Published
  • 67
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  • 9
  • 11
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Reviewer Connection to Moorland Gardens Care Home
  • 21
  • 14
  • 5
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  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
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  • 1
  • 1
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Total of 67, showing 61-67
Review from Sandra W (Niece of Resident) published on 20 June 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have used other care homes for other relations however we chose Moorland Gardens this time because we felt it met our requirements better. The building was clean, light and airy and unlike many care homes, it did not have that nasty odour.


The nursing staff were excellent, the attention given

to residents is very good and all procedures are carried out with a friendly smile rather than a frown. In fact it’s the staff that make you feel they are in control of the situation and any problem you have is manageable. The only negative I have for Moorland Gardens is the admin/reception area. We were not greeted or acknowledged on any of our visits, in fact, it was often empty. It was not explained to us the need to sign in or out until another visitor saw us leaving without signing the book.


To sum up I would say the nursing staff are excellent however the admin/reception needs improvement.

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Review from Gwyneth G (Wife of Resident) published on 12 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Initially uncertain as to where the care was going, as I watched and talked to the staff I became confident that they were doing the best for all their residents. They spoke to them as real people and beyond necessary measures, did not push them into doing anything, they did not feel they wanted to
do. The building was cleaned well and the security was excellent. The food was plain but pleasant and adequate.
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Review from Naz U (Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every time I come here for service or assistance, I find it very welcoming. Nice staff and friendly environment.
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Review from Donald G (Partner of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit Moorland Gardens Care Home 3 days a week to help feed my partner.
She has been ill for 13 years, she has been moved 4 times to different care home because of home closing etc.
I am very happy with Moorland Gardens.
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Review from Quamar Z (Relative of Resident) published on 4 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful staff.
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Review from D N (Son of Resident) published on 29 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent caring staff.
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Review from Jackie H (Daughter of Resident) published on 6 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was worried when mum had to go into a care home due to deterioration in her dementia. I had my reservations as there is a lack of basic care for dementia in all areas of health service and the community. I dreaded the moment but her room is nice and clean. There is no smell in the care home that you
usually get and its not run down the kitchen is also hygienic and meals are good, taking into account what she can eat which they adhered to. The staff are very friendly and professional. We've had our questions and concerns which is natural and have been reassured. They are so caring towards mum. Making sure all her needs are met. I would dare not believe it but she is safe, clean and looked after which makes all the difference. Although when the time came when she needed 24 hr residential care it was a big impact, also on the family to which they have been very understanding too. Mum has been here for 5 yrs.
Reply from Martha Tengenesha, Home Manager at Moorland Gardens Care HomeThank you for taking the time to write this review, we really do value the feedback we receive. We strive to provide residents and their families with the highest possible level of care and support, through our team of compassionate and attentive employees within our well-kept home. Therefore we are pleased to hear this has been your experience.
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Current Review Score: 9.4 (9.400)

Overview of Review Score

The Review Score of 9.4 (9.400) out of 10 for Moorland Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.937 for Moorland Gardens Care Home is calculated as follows: ( (119 Excellents x 5) + (8 Goods x 4) ) ÷ 127 Ratings = 4.937
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.463 Points relating to the number of positive Reviews for Moorland Gardens Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 11 Positive Reviews ÷ 16 = 0.688
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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