Herondale/Kingfisher

175 Yardley Green Road, Birmingham B9 5PU
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9.4 70 Reviews
  • Herondale/Kingfisher, Birmingham
Herondale/Kingfisher in Birmingham ensures each care home residents’ safety, comfort and high quality care is upheld.

Trained staff give people the support they need.

Residents can enjoy a variety of social activities to suit their interests and hobbies.

Healthy, delicious food is served that meets residents' dietary requirements.
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Care Provided by Herondale/Kingfisher

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1300 – £1500
  • Self-Funded Nursing Care: £1448 – £1828
  • Self-Funded Nursing Dementia Care: £1510 – £1902
  • RESPITE Self-Funded Residential Care: £1300 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1500
  • RESPITE Self-Funded Nursing Care: £1300 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1500

Please note fees are determined upon assessment. These prices are a guide

The price(s) shown are provided by the care home. Contact Herondale/Kingfisher for full pricing details and T&Cs.

Contact Herondale/Kingfisher to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Herondale/Kingfisher to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lauren Rose (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (79)
  • Single Rooms with Ensuite Wet Room (79)

Herondale/Kingfisher Reviews (70)

9.4

Herondale/Kingfisher has a Review Score of 9.4 (9.401) out of 10, based on 15 reviews in the last 2 years.
Over all time Herondale/Kingfisher has 70 reviews.

Overall Experience
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Review from F S (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom's room has been decorated well, and pink is her favourite colour. The staff asked how she wanted it to look. Activities are good here, moms are excited for the summer fayre. Staff are helpful, and managers are approachable. Nice smelling home upon entering, homely and family orientated.
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Review from Yvone C (Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
very the care, thank you.
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Review from Anna T (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has spent quite a few years at Kingfisher Nursing Home. Currently, the care he is receiving is excellent. Caring, kind staff who ensure he is comfortable and treated as an individual with dignity. The management of the nursing home is in excellent hands, and their door is always open if we have
any concerns about my dad's health or care needs. The overall experience is excellent, and this gives us as a family peace of mind that my dad is well looked after. Thank you.
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Review from Julie R (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are great. I call to get updated on mum, and they are always helpful.
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Review from Martin R (Son of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom has been here for 2 months and can't fault the home or staff. Made to feel really comfortable. Would highly recommend the Kingfisher Care Home.
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Review from Emma O (Granddaughter of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and attentive to my nan's needs. Everyone is always welcoming and accommodating.
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Review from Tracy B (Daughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Looked after my poorly stepdad for end of life care, although his time here was very short, the team looked after him with respect and care I would want for myself. Nothing was too much from all staff. Met with smiles and compassion by everyone on every visit day and night staff. The end of life care
each and every member of staff gave my stepdad was exceptional thankyou so much from the bottom of our hearts for giving our loved one a dignified respectful ending and listening to all of our concerns
Reply from Hayley Kyte, Home Manager at Herondale/KingfisherThank you so much for taking the time to leave such a touching review and for sharing your family's experience with us.
Although your stepdad's time with us was short, it was a privilege to care for him and support your family during such an important and emotional time. Knowing that you felt welcomed with smiles, compassion and kindness from both our day and night teams means a great deal to us.
On behalf of everyone at Herondale Kingfisher, thank you for placing your trust in us during such a difficult time. Your appreciation will be shared with the entire team.
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Review from Nisar S (Father of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Found staff very helpful, well organised and friendly atmosphere.
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Review from Darren J (Son of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the team are very supportive in these difficult times. The staff work together very well, so any concerns are always dealt with promptly. Staff have assisted us to make the room more homely and comfortable, and have great fun with quizzes and music events.
Reply from HAYLEY KYTE, Home Manager at Herondale/KingfisherThank you for your kind feedback. It is wonderful to hear that you feel supported by our team during what can often be difficult times. We are committed to working together to ensure any concerns are addressed promptly and that both residents and their loved ones feel listened to and supported.

We are delighted that we have been able to help make the room feel more homely and comfortable, as creating a warm and welcoming environment is very important to us. It is also lovely to hear that the quizzes and music events have brought enjoyment and fun.

Thank you for taking the time to share your experience. Your feedback means a great deal to the team and is greatly appreciated.
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Review from T H (Daughter of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Over the last few weeks, I have seen the staff work together very well as a team. They pull together to make each day count. Although they are under increasing pressure from daily tasks, they plough through. They try to support each resident's individual needs. They have been very supportive of us as
a family. When problems occur, they are dealt with promptly. A big thank you from myself and my mom to all the team, from the management to the nurses, carers, activity staff, kitchen staff, and maintenance staff. Keep up the good work.
Reply from HAYLEY KYTE, Home Manager at Herondale/KingfisherThank you so much for your thoughtful and heartfelt feedback.

It means a great deal to the entire team to know that our efforts are recognised and appreciated. Caring for our residents is at the heart of everything we do, and whilst there can be challenges and pressures throughout each day, our staff remain committed to working together to provide the highest standard of care, support, and companionship possible.

Your kind words about every department-from management, nurses and carers to activities, kitchen and maintenance staff-will be shared with the team.
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Review from Christine L (Sister of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have seen positive improvement in Bernard, and we attribute this to his being involved in various activities, in part and a more inclusive environment. He can be independent and non-cooperative, but is treated with respect.
Reply from HAYLEY KYTE, Home Manager at Herondale/KingfisherThank you for taking time to share your feedback.

Your comments are greatly appreciated and will be shared with the team, who work hard every day to ensure residents feel respected, supported, and included. Thank you for placing your trust in us and for recognising the efforts made to support Bernard's journey.
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Review from Brian L (Brother-in-law of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Brother in law admitted on short term period. Hopefully this can be extended as we feel that integrations with others has been beneficial. Any activities that he can take part in is encouraged.
Reply from HAYLEY KYTE, Home Manager at Herondale/KingfisherThank you for your feedback.

We are pleased to hear that your brother-in-law has benefited from his stay with us and that his integration with other residents has had a positive impact. Promoting social interaction, inclusion, and meaningful engagement is an important part of the care we provide, and it is encouraging to know that this has enhanced his experience.

Our Activities Team works hard to offer a varied programme of events and activities.

Thank you for taking the time to share your thoughts. Your feedback is greatly appreciated and will be shared with the team.
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Review from Jamil S (Brother of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience at this nursing home has been very positive. Amir has settled in very well, and the staff have been very supportive and comforting for Amir.
All of Amir's needs have been met, and staff members have been active in uplifting Amir's spirits in this difficult time, as a famiy we are satisfied
with the service.
Reply from HAYLEY KYTE, Home Manager at Herondale/KingfisherThis is so lovely to hear. Thank you for your review. We are happy you were happy with our service at Herondale Kingfisher. Your brother and your family became part of the nursing home family.
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Review from Jean M (Daughter of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On every visit, I am met by a friendly face. From the reception onwards Nothing is too much trouble, and all questions concerning the care of my father are answered.
Reply from HAYLEY KYTE, Home Manager at Herondale/KingfisherYour feedback will be shared with the team, who will be pleased to know that their kindness, professionalism, and dedication are making a positive difference.

Thank you for taking the time to share your experience.
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Review from Kacy W (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Support - is brilliant and always profesional.
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Review from A K (Relative of Resident) published on 26 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all staff from care staff, cleaners, cooks activities, and management to be outstanding. I can not find fault in the home. I am 200% happy with all that is done for my family member. I would recommend this home to anybody.
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Review from Sharon D (Daughter of Resident) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mom came here first and now my Dad is at Kingfisher. Lovely care home with staff that care. My parents are always clean and well cared for. My Dad always tells me when visiting how lovely everyone is. Approachable and helpful management, so pleased I chose this lovely nursing care home for my precious
parents.
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Review from Anna G (Daughter of Resident) published on 18 October 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Dad was looked after by the wonderful staff, nurses and carers at Kingfisher. Everywhere was always clean, he was well kept and communication was strong at all times. They looked after him through his dementia and also to see out his last days. Special mention of two staff members who were always
supportive and kind through the hardest of times. Would highly recommend.
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Review from June B (Wife of Resident) published on 11 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care/nurses/carers and domestic people also chefs. Everyone does a fantastic job of looking after my husband. Would be so lost without them all. Thank you from the bottom of my heart to all.
Reply from Lisa Donnellan, Home Manager at Herondale/KingfisherThank you so much for this fantastic feedback; it is always so encouraging for the staff to know they are doing an amazing job. Your husband is a pleasure to look after and your support in the home does not go unnoticed. Thanks for everything you do to support us being the home we are.
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Review from M L (Wife of Resident) published on 11 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the staff friendly and polite supportive to all it is much appreciated.
The rooms are clean.
Activities are good and enjoyable.
Menu good and healthy.
Own furniture can be used and it is a comfort for relatives too.
Reply from Lisa Donnellan, Home Manager at Herondale/KingfisherThank you for this lovely feedback; as always it's a pleasure and I will ensure to feed this back to all the team. Equally, your support and encouragement has not gone unnoticed and is very much appreciated. Thanks again for your kind words.
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Current Review Score: 9.4 (9.401)

Overview of Review Score

The Review Score of 9.4 (9.401) out of 10 for Herondale/Kingfisher is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.577 for Herondale/Kingfisher is calculated as follows: ( (107 Excellents x 5) + (62 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 175 Ratings = 4.577
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.824 Points relating to the number of positive Reviews for Herondale/Kingfisher is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8. 15 Positive Reviews ÷ 15.8 = 0.949
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Herondale/Kingfisher

What types of Care is Herondale/Kingfisher registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Herondale/Kingfisher have?

There are 79 Single Rooms.

What are the Facilities & Services at Herondale/Kingfisher?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Herondale/Kingfisher to the centre of Birmingham?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Herondale/Kingfisher to verify any information. View our terms and conditions. Herondale/Kingfisher has an Enhanced Service - more info.