






Herondale/Kingfisher in Birmingham ensures each care home residents’ safety, comfort and high quality care is upheld.
Trained staff give people the support they need.
Residents can enjoy a variety of social activities to suit their interests and hobbies.
Healthy, delicious food is served that meets residents' dietary requirements.
Care Provided by Herondale/Kingfisher
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 79 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Please note fees are determined upon assessment. These prices are a guide
The price(s) shown are provided by the care home. Contact Herondale/Kingfisher for full pricing details and T&Cs.
Contact Herondale/Kingfisher to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Lauren Rose (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (79)
- Single Rooms with ensuite Wet Room (79)
Herondale/Kingfisher Reviews (70)
Herondale/Kingfisher has a Review Score of 9.4 (9.401) out of 10, based on 15 reviews in the last 2 years.
Over all time Herondale/Kingfisher has 70 reviews.
Very efficient with Covid testing and in all ways of caring due to virus conditions. Very polite and helpful. Activities need to be renewed once Covid is over and more to be added to aid mental health in residents.
Thank you for your review. It has been a difficult year but I am delighted that you have found us very efficient with Covid testing and caring. We will, of course, want to resume all of our activities as soon as we can. I will share your kind words with the staff team.
My uncle came into the home during the pandemic which made it really difficult for us as a family. All the staff have been very good both with my uncle and us, they have been very transparent with his wellbeing. We have been for lots of window visits and more recently internal ones. He seems to have improved massively since arriving here and I'm sure as more restrictions are lifted he will continue to get better and stronger. They make sure he always looks smart and I know this is important for my uncle as he prides himself and is a real gentleman/war veteran.
Thank you for your kind words and lovely feedback and we will continue to work hard to keep the standards up. I will of course feedback to all staff involved.
The management and care team are very polite friendly and extremely helpful. My family and I would be happy to recommend Kingfisher to others for their excellent service from management to care staff.
My Grandad has been at Kingfisher for a short time but it’s clear how happy he is there. His room is lovely and kept nice and clean at all times. Both the care staff and the management have been fantastic during a time that was difficult for us all, they have made sure he has felt welcome and comfortable.
Thank you so much for your kind words, it is always lovely when the hard work and dedication of the staff is recognised by family members. We pride ourselves on our warm welcome and atmosphere in the home. I really appreciate the time you have taken to submit a review.
An extremely welcoming home. We were initially worried about how my dad would settle in but we couldn't be happier. He is so content and settled and always has lovely comments about the staff who he says look after him so well, " they love to feed me up". Even though the situation with covid has made visiting difficult, the home has made every effort to accommodate visits and it has been great to have been kept up to date with lovely pictures on their Facebook page.
Thank you for your lovely comments, it is always heart-warming when relatives see and feel the warmth of the home. I am very happy that dad has settled well and it is a testament to the staff of their caring ways.
This is a lovely home. The staff are welcoming and friendly and nothing is too much trouble for them. Any problems my husband has had have been dealt with kindly and very efficiently. I have found it a pleasure to meet the staff when I visit my husband.
Thank you so much for taking the time to put forward your recommendation. It has been a pleasure looking after your husband, and as with all our ladies and gentlemen, we are so very privileged that families allow us to be part of their loved ones' journey. I hope everything works out for you both.
My stepdaughter and I visited quite a few care homes before we found Herondale/Kingfisher. We were shown around the care home by a care home worker which pleased me. I didn’t want management showing us around, no disrespect to management but felt more at ease. The care worker answered all our questions openly and we thought honestly. We made the difficult decision to let Herondale/Kingfisher look after my wife. Three years have passed and I and my family could not be more pleased that we chose this care home. In my words this care home is well managed, care workers so helpful and caring. Nurses are so informative, always there to answer my questions and put an arm around you when you need it. Herondale/Kingfisher is in my eyes a little gem.
Thank you so much for taking the time to submit your kind thoughts regarding the care and support Herondale/Kingfisher provide for our ladies, gentlemen and relatives. As a family, we are always touched to receive such praise and recognition, and I will be sure to pass your sentiments onto all the staff and look forward to seeing you again soon.
Although my mother was a resident in the home for a short time, all the staff made her and us feel very welcome and comfortable from the first day. The care my mother received was excellent and of a very high standard. Everyone respected my mother's wishes, dignity and carried out her instructions. We meet as strangers, and we left as friends.
Thank you so much for taking the time to express your sentiments regarding the care your mother received. All the staff are tremendously dedicated to the ladies and gentlemen they look after and for them to be recognised in this way is a wonderful tribute to them.
My mother was at the end of life and the medical staff at the hospital could do no more for her. I was told that she would be moved to Herondale/Kingfisher Nursing Home on Yardley Green Road. I was sceptical and concerned as any sibling would be. I went down to the nursing home and was greeted by a member of staff who invited me in and got a nurse to answer any questions that I may have. The nurse I spoke to made me feel completely at ease and I knew that I had no worries regarding my mother's welfare. My mom was moved into the home and was only there for less than two days before she finally passed away. I can honestly say that the staff at the nursing home are angels without wings. Even the cleaner took time out on my first visit to have a ten-minute chat with me. The nursing home is immaculate. If somebody was asking me about a decent nursing home for a family relative I would have no hesitation in recommending Herondale/Kingfisher.
Thank you so much for your kind words. It is always rewarding when all staff are recognised for their dedication to their role. It is very kind of you to take the time to put forward this review given your recent loss.
From our experience visiting my father, every staff member shows true care for the resident, office staff are always helpful.
Thank you very much for your review of Herondale/Kingfisher, I am so pleased to hear you have a good experience when visiting your Father and that you find all staff caring and helpful.
You could not wish for a better place and staff.
Friendly and polite staff. I always feel very welcome.
Thank you for taking the time to submit a review of Herondale/Kingfisher. It is good to know that you always feel welcome and the staff are polite. I will ensure I let them know.
The overall standard is very good.
I like the home.
Thank you for your review of Herondale/Kingfisher. It is good to know you like the home and feel well treated. All of the staff will be pleased to hear your comments, thank you again.
Staff are friendly, rooms are bright and big. Sometimes there are not fresh smells present which travels through the facility.
Thank you for your comments about the friendly staff at Herondale/Kingfisher. I note your words in relation to some odours being present in the home. I have requested the Hospitality Manager review this. Your comments are important to us; thank you again.
Lovely warm, caring home, great friendly staff, wonderful with the residents, highly recommended. Great entertainment for residents, all residents are kept lovely, smart and clean, home always smells nice and always very presentable, big praise for the cares and well done to the laundry for keeping residents nicely kept and the cleaners for giving residents a lovely place to live. Hard working as a team and individually, always work hard.
Thank you very much for your review of Herondale/Kingfisher House. I will ensure all of the departments you mention are aware of your kind words.
My friend is always happy and content here. The staff always look after her well and she is always in good spirits when I come and visit. A very welcoming home.
Thank you very much for your review of your friend's care at Herondale/Kingfisher. It is good to know she is in good spirits, is being looked after and that you feel welcome.
Kingfisher is a lovely home with its care values at the centre of the care provided.
Thank you very much for your review of Kingfisher House; it is lovely to hear you describe the home's “care values” are at the centre of the care the staff provide. I will ensure I pass your comments onto the team.
After having issues at my mum's previous care home, I was worried how she would settle into somewhere new. I needn’t have had any concerns as she has settled into Herondale really well. The staff treat her with respect and dignity and she now joins in with activities. I am not able to visit as often as I did at the previous home due to the distance, but I know mum is being cared and looked after and when I visit it's lovely to see her relaxed in her new home.
Thank you once again for your kind words, I will ensure they are passed onto the whole team.
A warm and friendly home. Does not feel like an institution. Happy carers and nurses. Very approachable. Clean and fresh. Rooms light and airy. Seems like a large family home. Good food.
I have had an issue with a missing footplate on a wheelchair and everyone including carers, laundry staff and management did everything they could to find it. The issue is now being resolved satisfactorily with thanks to the new manager of the home.
Thank you so much for your review of Herondale Kingfisher Nursing Home. It is so important when things don’t go to plan we do all we can to resolve this. It is nice to hear staff did all they could to locate the missing footplate; I will ensure I pass your comments on to the whole team.
Bed Vacancies
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