






Herondale/Kingfisher in Birmingham ensures each care home residents’ safety, comfort and high quality care is upheld.
Trained staff give people the support they need.
Residents can enjoy a variety of social activities to suit their interests and hobbies.
Healthy, delicious food is served that meets residents' dietary requirements.
Care Provided by Herondale/Kingfisher
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 79 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Please note fees are determined upon assessment. These prices are a guide
The price(s) shown are provided by the care home. Contact Herondale/Kingfisher for full pricing details and T&Cs.
Contact Herondale/Kingfisher to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Lauren Rose (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (79)
- Single Rooms with ensuite Wet Room (79)
Herondale/Kingfisher Reviews (70)
Herondale/Kingfisher has a Review Score of 9.4 (9.401) out of 10, based on 15 reviews in the last 2 years.
Over all time Herondale/Kingfisher has 70 reviews.
My dad has been here for over a year, and it is one of the best homes - we are so happy he is here. The staff on house group three are amazing and happy to help no matter what. They're like a big family. Management is amazing - any concerns they're happy to help. Overall, amazing.
Thank you so much for your lovely, kind and encouraging comments. It is an absolute pleasure to look after your dad. He is definitely a character that all the staff love and keeps us all on our toes with his witty comments. I will ensure your kind words are passed on to the staff.
I wouldn't want my husband anywhere else.
Thank you so much for your lovely kind and encouraging comments. It is an absolute pleasure to look after your husband. He is definitely a character that all the staff love and keeps us all on our toes with his witty comments. I will ensure your kind words are passed on to the staff.
I am so pleased with his care. The nurses and carers are doing a wonderful job with and for him. I can't thank them all enough. Thank you.
Thank you for your kind words, it is always lovely to hear when families are happy with the care their loved ones are receiving. It’s a lovely boost to staff, who I know are always doing their best. I will be sure to pass this message on to the team.
I can not fault the love and care my beautiful father receives. I see how the staff are with him and the genuine care they have is amazing. Staff are always going above and beyond for my dad and I couldn’t ask for a better place for my dads end of life care. Your staff make it easier to walk away knowing he’s looked after the way he is. Dad's main carers are a huge support to myself and they always keep me updated on his condition good or bad. I personally can not thank them enough because this current situation is by far the hardest I’ve ever found myself in. Keep up the good work guys.
Thank you for such a lovely review, especially after all we have been through together in the last two years. The support we have received from yourself and your family has been overwhelming. It has been a pleasure looking after your dad and we are blessed to have him in our care home.
All I can say about Herondale/Kingfisher staff and carers is absolutely impeccable. They go beyond belief to show that much love and care for my brother. I have just come off the phone to the manager and I don't do crying but the care and love is unreal. I broke down with the love they all offer. The most kindest love and regards.
Thank you so much for your beautiful comments. We are the lucky ones having your brother stay with us and all the fun and laughter he brings to our home. He is such a character. It is always lovely to hear families are happy with the care we provide and gives all of us a boost to keep doing what we love to do. Thank you again for your kind words and I will ensure all the staff are made aware.
Our wonderful mother spent her last months as a resident at the Care Home. As a very close family and with the added stress and restrictions of the pandemic, this was a very worrying time for us. Mum was unable to leave her room because of her declining health but the staff made sure that she was comfortable and well looked after. They were very understanding of her condition and very empathetic in their behaviour to her and us as her family. They listened carefully to all of our worries and understood our frustrations with the nationally imposed visiting restrictions. At the end of her life, Mum was surrounded by her family and we were impressed with the way we and mum were treated at such a personal and sad time. We would wholeheartedly recommend the home, the staff are wonderful and we are extremely grateful for the care mum had at such a vulnerable time of her life.
Thank you so much for this lovely feedback and for trusting us with the care of your mum in what was a very difficult time for you all. It was a pleasure to look after such a wonderful lady. It's lovely to know that family members can see and experience the care and dedication our staff have for our lovely residents. I will ensure to pass on your kind words to all the staff.
My brother was moved to Herondale without any consultation from the hospital or Social Services, we were appalled that he was 12 miles away from our home. We went to visit him in Herondale and if I am being honest we wanted him back closer to home. How things change, he was so settled and my emotions ran away with overjoy. The manager and her team have won my brother's heart and my family's. They make you so welcome and in my brother's words "it's like being on holiday". I could have cried seeing him so relaxed and loved by a new family. Bless you all, you amazing people. You need recognition.
Thank you so much for your kind words. It is so nice to receive such positive feedback, from what for yourselves did not start out as the best experience. Your brother has been an absolute joy to look after and, if we are honest, we are the lucky ones to have had such a character join us. He has...
We would like to single out a lovely staff member for excelling and going the extra mile, she was the first person we met when we moved Mom and she left a lasting impression on us.
Sadly we lost Mom to pneumonia in February and this staff member kindly attended her funeral and helped to comfort and look after Dad.
We recently moved Dad to be closer to our home in Rugby and this staff member has been to visit Dad to see how he was doing.
This staff member is an absolute credit to MHA as she presents MHA very well indeed.
We would recommend.
Thank you so much for your lovely kind words. It was an absolute pleasure to look after both your parents, truly wonderful people. Your dad is a gentleman and was a very popular character with all the staff who were very sad to see him leave us but delighted he is doing well in his new home. I will ensure all staff are aware of your lovely comments.
Dad seems very happy. Staff are always kind and helpful. Through all of the pandemic, we have felt a little less worried because we know he is well looked after. Visits always go smoothly and staff are wonderful.
Thank you for taking the time out to write this lovely review, we are really happy that you felt a little less worried, due to the care your dad is receiving, through such a tough time. Having visiting running smoothly is something we are very proud of as we want as many relatives to spend time...
My husband's recovery from a recent infection has been amazing considering how poorly he was. We feel as a family this is partly due to the great care he is receiving from Herondale staff.
Thank you so much, our staff always strive to go above and beyond for our residents and we’re so glad your husband is making such a wonderful recovery; he is a pleasure to know and care for. Your kind words will be passed onto the staff working at Herondale with your husband.
The care provided is very good. However, there is no communication about how my mom is and when we call to check on her are told she is comfortable - if we are unable to visit on days when no slots are available we would like more detailed feedback than this. My mom is unable to use her mobile so we have no other way to contact her directly.
We’re sorry you’re not satisfied with the communication you are receiving regarding your mother on days you are unable to visit her in person, we know this is very important to know to put you and your family’s minds at ease. We will forward this to the nurse and care team to be more informative...
Dad's always well kept, clean-shaven etc. when we see him, we are pleased with his overall care. Every time we ring, the carers/nurses take time to give us an update on how Dad is doing which we appreciate as a family.
Thank you, we’re pleased to hear you’re happy with the care your dad is receiving and that you are getting good, detailed updates when you ring us. Thank you for taking the time out to leave us a review as we really appreciate this. We will pass your lovely review onto the team caring for your dad.
Staff seem really kind and helpful.
Thank you, our staff are always striving to be the best they can be and we’re pleased you find everyone helpful and kind.
Happy with the care my dad gets. Happy friendly staff, always helpful and caring. Dad always seems happy. Thank you all.
Thank you very much, we’re delighted that you’re pleased with your dad’s care and are always greeted with helpful and friendly staff and of course that your dad is enjoying living with us. Thank you for your time to do this review.
Although my sister would prefer to be in her own home, she has no complaints about staff, room or food, in fact, she is very complimentary about all three. This gives some comfort to her family to know she is being looked after.
We understand that everyone’s ideal situation would be to remain in their own homes but we are pleased that your sister is happy here with us and enjoys all aspects of life at Kingfisher & Herondale. We are happy that you and your family have comfort and peace knowing that she is receiving the best possible care.
The staff always appear friendly towards both visitors and residents and the staff have the residents well being at the heart of all they do. My mother absolutely loves it here and that is the most important thing to me.
Thank you for your lovely words, our staff always have the residents' best interests at heart and we’re so glad that your mother loves living here with us. I will make sure to pass on your praise to all of the staff and thank you for taking the time to do this review.
The staff are very kind and friendly to both my grandpa and my family when we visit. Thank you.
Thank you, we’re so happy that you and your family are welcomed when visiting your grandpa. Thank you for taking the time to do this review.
Due to Covid-19, I have not been able to access the home, however, Zoom and telephone calls to staff and my mum has built my confidence that this is a good home. Trust has been given to third parties to ensure Mum is in the best place for her. Mum tells me her room and the food and lovely, and the staff cannot do enough for her. I am pleased overall.
Thank you, we are so pleased that you are confident and happy with your mum’s care and that she is settled and content. It’s brilliant that you have been in great contact with her through telephone and Skype as this is so important especially when getting into the home has been difficult due to the pandemic. Thank you again for your review.
Staff have been very welcoming to us on arrival and good contact on the telephone if needed to speak.
Thank you we’re very happy you always feel welcomed on your arrival and have still been able to keep in good contact with your loved one through telephone and have been able to have 1:1 time during your visits.
The staff at Kingfisher have been fantastic with my dad. Kind, patient and sympathetic. It is a difficult time in his life, but they have worked hard to make him as comfortable as possible. Thank you.
Thank you so much for your kind words, it’s an absolute pleasure to care for your dad. He always makes us smile with his brilliant sense of humour! I will make sure your kind words and thanks are passed on to the staff.
Bed Vacancies
Please contact us for latest vacancies.
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