The Hawthorns Care Home

This care home is so nice the staff and manager can not do enough for the residents and the families in the home. The rooms are a lovely size. There are different activities everyday but our friend in the home did not take park in any. The care home is always so clean. Our friend is happy in this home which is so nice knowing and she always says how lovely the staff are to her. It's so nice to know that when we leave our friend she is well looked after and getting the right care she needs and is happy. Thank you Hawthorns care home the manager and all the staff.

My friend Muriel joined Hawthorns care home last Thursday and has been happy living there since then. She tells me every visit that everyone there is so lovely. She tells me about her food being so nice and she wishes she could eat it all but she cat eat much. This care home is her second care home and the change in Muriel's mood is massive I am so pleased that she is now feeling happy, safe and cared for.

The staff are very friendly, helpful and caring with time for everyone. The food is up to a really high standard too. The communal areas are kept very clean, neat and tidy and are very light and airy with lovely outside grounds.

My wife is in care at The Hawthorns Care Home where I believe her needs are well cared for the staff are very attentive and always very helpful and approachable the food is very good and plentiful the facilities are very good and there is plenty of activities going on during the day with some very good singers visiting the home on a regular basis so overall I'm very happy with the care.

I can't praise Hawthorns enough. I was out of the country and had to have my father admitted immediately into care. Hawthorns came to the rescue, the manager was extremely helpful and attended to my father's needs with compassion and thoughtfulness, which settled my mind that he would be well cared for. He was admitted quickly and seamlessly with excellent feedback from my friend who helped him with the move. I had weekly updates of his wellbeing but most of all he was happy. He sadly passed away, but the compassion and thoughtfulness to me didn't stop and I'd like to thank Hawthorns for all their help and support.

Staff are always welcoming, friendly and accomodating. Brother recently had to go to hospital, where he was treated appallingly. After one week of returning to the Hawthorns, he was back to his normal self prior to his hospital stay.

Mum has settled into Hawthorns well. The room is light and airey with a view through trees to outside. It is clean, warm and cozy. The staff are delightful and go above and beyond to look after mum and get to know her. They all know mum by name which makes it friendly and homely.

My husband is being looked after very well could l make a suggestion more music in the lounge it's said music is good for people's

Since dad moved in to Hawthorns he has been looked after very well. The carers get to know how dad responds to what they want him to do and know how to get him to do things without being distressing for him. The food is excellent, the home is clean and all staff are very friendly and keep you updated on Dad's health if needed when we're not there.

I believe The Hawthorns to be the best place for my mother who has dementia. The staff always treat her with respect and encourage my mother to meet her activities of daily living eg. encourage eating, drinking and supporting her with dementia.

It was hard to find a suitable care home to meet my husband's complex care needs after he fell from a ladder incurring a head injury which led to him spending a year in hospital and NHS rehab. He has been a resident in The Hawthorns for over a year where I find the atmosphere is very friendly and welcoming and the manager and staff are very approachable and helpful. I have been impressed by the carers abilities in managing my husband's challenging behaviours. It is very reassuring to see him being so well cared for.

So happy with the care my mom has received so far. The staff are fantastic. Mum is happy and always wants to go back after her home visits. The manager Eli has made sure we feel welcome on every visit.

I think this is an excellent care home. The home is kept very clean. The food is excellent and the menu is varied. Most of the carers are veyr good but some could be more helpful and compassionate. Overall it is a very good home. The one big complaint I have is my brother-in-law's clothing goes missing, including his soft top socks. Sometimes never to be found again, even though they are all clearly marked with his name and room number.

Thank you so much for everything you do at Hawthorns...we appreciate you..xxx

Am very happy with the care mum is getting. She is happy and settled, am seems well although she has dementia. Whenever I mention any problems I have they are actioned quickly.

We visited Anne today. The staff were kind and caring and went out of their way to find me a chair. Anne's room was cleaned and tidy. Anne is very content here and we are happy with her care.

I am very happy with the care Nan is recieving, she is happy and settled and looks so well and healthy considering she has dementia.

Steve

My father was only at Hawthorns for seven weeks but in that short time we saw the exemplary care you have for every resident. Your staff are all so warm, welcoming, and full of compassion. My father was treated with dignity and all our family were welcomed, usually with a cup of tea too. Your staff are quick to respond to all requests and full of smiles too, you made a very difficult time, easier to bear. We always knew Dad was safe with you, you answered our questions immediately and with kindness. Thank you so much.

Id like people to know the dedication to care the staff showed my loved one, was second to none. Nothing was to much trouble, and everyone i spoke to was so kind and caring. Thank you so much for all the support and all your empathy and care your kind staff showed.