






Abbey Hey is a 36 bedded, purpose-built residential care home offering dementia-related care. It also provides short term respite care to help families and loved ones take a break from their caring roles.
The manager has built a strong and trained staff team that work to ensure that residents' care needs are individually met and that the care home feels like a 'home from home'. Abbey Hey has its own chef,...
Care Provided by Abbey Hey
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Abbey Hey to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Kim Pearce (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (3)
Parking
- Abbey Hey has an onsite car park accommodating up to 10 cars.
Abbey Hey Reviews (17)
Abbey Hey has a Review Score of 9.4 (9.366) out of 10, based on 7 reviews in the last 2 years.
Over all time Abbey Hey has 17 reviews.
Mum has really settled + is happy, loves the company and activities + singers.
nothing is too much trouble and staff will accomodate when possible.
Communication and administration seems very efficient - all questions and queries dealt with promptly.
The care, sensitivity and kindness of the staff are to be commended. Highly recommend.
My mum has been in this care home since 2019, she has always been happy here, she is well looked after & I've never had to complain, the staff are very professional & seem to really care about the residents
The stigma of a care home is long gone, these carers today professionals, caring and thoughtful.
My nephew is in your care home I visit every week with my wife and sister, I've never seen him so happy, the staff are brilliant with us and definitely make us welcome.
My Mum is happy and well looked after at Abbey Hey care home. The staff are very caring and have also been very supportive of me. They will answer any questions relating to her care or well being. Nothing is too much trouble. My Mum takes part in a wide variety of activities, such as quizzes , Bingo and crafts. She loves the visiting singers who entertain them. She has celebrated Red Nose Day, VE Day , Mother"s / Ladies Day etc by making banners and table decorations.She says " Here it is any excuse for a party ". She frequently says how she feels " well loved" there . I cannot praise the Manager and Staff enough and am grateful that we found her this loving " Home from Home".
A close family friend was a resident in Abbey Hey Care Home from 30th March 2021 until her passing on 6th January 2025. I cannot thank ALL THE STAFF enough. I would not have any issues recommending Abbey Hey Care Home to anyone and I hope that they carry on the great work they do in a very challenging environment.
My wife is cared for well and the staff is very good and kept well informed.
Abbey Hey Care Home is a wonderful place to go and visit my mother. The staff are very pleasant and helpful, so pleased to hear the staff are pleasant and wonderful people.
My wife has been in care for 2.5 years, during that time she has received excellent care. The staff have been very caring and extremely patient and understanding. The care that my wife has received in my opinion could not be bettered.
To the manager, staff and everyone connected to Abbey Hey, you are a wonderful care home and take great care of all the residents. The staff are always so friendly and helpful and my sister is very happy here. In these uncertain times, you have done a truly tremendous job keeping everyone safe and well, so from a very grateful family, we say thank you from the bottom of our hearts.
My mum was a resident in Abbey Hey for nearly 4 years before she passed away in February 2020, mum was happy at Abbey Hey, joined in the activities, especially enjoyed anything musical. The standard of care was very good, the staff knew mum, would know if she was unwell, all her needs were met. The care she received at her end of life was fantastic. The staff and the residents became part of our extended family.
My dear Dad has been in Abbey Hey for 3 years. His cognition, brain function, coordination and ability to self-help has been extremely impaired due to vascular dementia. I spend a lot of time visiting Dad at Abbey Hey and although he is in his own world, myself and my family agree that he has been peaceful and content in the comfortable environment he lives in. All the staff communicate effectively with myself and others who visit and adhere to his needs. They have been unbelievably sup[portive and caring to Dad. We feel blessed to have such a high level of care for him.
He has always been well looked after and I am now seeing the home as his home.
The staff really care about all the residents and I am so happy (perhaps not the right word) that I found Abbey Hey.
All the staff are very caring, have good meals and activities. My mum gets rather outspoken when she is tired, the staff are very patient with her, she soon calms down. I am happy she is there.
The care mum receives at Abbey Hey has been brilliant! Mum has advanced Alzheimer's and can do little for herself. All the team at Abbey Hey demonstrate excellent care for mum on all levels; with warm welcoming smiles from staff and management of her personal health and hygiene needs being met, whilst maintaining her dignity.
The atmosphere is relaxed, happy and homely, there's compassion, affection with lots of 'giggles' thrown in, this is great for mum's self-esteem and well-being.
Over the last year, not only has the manager and all the staff cared for mum, but have also supported me, with help and advice with regards to dementia and mum's general health, this has reassured me on many occasions. Staff always show a willingness to help, with the manager on occasions going 'above and beyond' to accommodate mine and mum's needs.
On the whole, both for mum and myself, Abbey Hey has been our 'life line' and has become our 'extended home', with the manager and her team being our 'extended family'.Thank you.
Thank you, Alison, for such positive comments.
The care my father receives from all members of staff is excellent. Since arriving at Abbey Hey, he has become more relaxed and has settled into his new environment very well. Due to the quality of food provided, he has gained weight and always looks forward to mealtimes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 February 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Abbey Hey.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Abbey Hey.
Accreditations
There are no accreditations posted yet for Abbey Hey.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Abbey Hey
What types of Care is Abbey Hey registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Abbey Hey have?
There are 33 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Abbey Hey?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Abbey Hey to the centre of Oldham?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Hey to verify any information. View our terms and conditions. Abbey Hey has an Enhanced Service -more info.