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- Springfield Care Centre care home







Springfield Care Centre, located in East London, is a modern and welcoming care home with excellent access to all major transport routes. The home provides specialist residential and dementia care, with 24-hour nursing support for residents with more complex health needs.
All rooms are en-suite, bright, and comfortably furnished to a high standard, creating a fresh and inviting environment throughout the home.
The home offers a wide range of facilities designed to...
Care Provided by Springfield Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Springfield Care Centre for full pricing details and T&Cs.
Contact Springfield Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Karen Faith De Pablo(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- No restrictions.
Parking
- Free parking.
Springfield Care Centre Reviews (51)
Springfield Care Centre has a Review Score of 9.0 (9.040) out of 10, based on 14 reviews in the last 2 years.
Over all time Springfield Care Centre has 51 reviews.
It has only been a short time, but the care I have received has been excellent. The staff have been very kind.
Thank you for your kind feedback. We are pleased to hear that the care you have received has been excellent and that our staff have been kind and supportive during your stay with us. Your comments are greatly appreciated and will be shared with the team. We remain committed to providing high-quality, compassionate care to all our residents.
Overall, this care home is really good with just a few things to improve. Caring and sympathetic staff. Access to management could improve. Probably the best care home in the area (through experience).
We're pleased to hear you find the home caring and our staff supportive.
We're sorry to hear that accessing management has felt difficult. There is a relatives' surgery every Thursday from 3-5pm (walk-in or by appointment), and management can also be accessed daily on...
Happy.
We're really pleased to hear that you are happy with your overall experience.
It's encouraging for the team to know their efforts are recognised.
Thank you again for your feedback and continued support.
Excellent care, very kind. Highly positive management.
Thank you for your wonderful feedback. We are delighted to hear that you found the care excellent and our staff very kind. Your positive comments regarding the management team are also truly appreciated. We are committed to maintaining a high standard of compassionate care and support for all our residents and families.
Staff are nice, but the food is disgusting!
Thank you for your feedback. We're pleased to hear that you found our staff to be kind and supportive, as this is central to the care we provide.
We're sorry that the food did not meet your expectations. We regularly review our menus with residents and take all feedback seriously to ensure meals...
Where to start the home have helped me and my dad during mental health crisis. Abhin was a true angel sent down. He has gone above and beyond for my mum and she has settled so well since being put there after a hospital stay. She is clean washed well cared for. The food is amazing the staff are amazing. The chickens and ducks are amazing. The lounge is lovely. The activities are lovely the doors are always open and the staff are so well trained I cannot fault them they are a 5 star and I would give them 500. My mum has dementia and the pain and guilt we had putting her in a home was awful. But I don't feel that anymore Springfield have offered us peace and calm in knowing she is loved and respected by all. Thank you thank you abhin and all the other staff for allowing our minds to rest knowing mum is safe happy and living the best way she can with this horrible condition. We can't change it but we can make the best of it and your home and care and now mums home has allowed this x
We are truly pleased to hear that your mum has settled well with us and that you feel reassured about her care and wellbeing. It means a great deal to the whole team to know that she is happy, comfortable, and well supported,...
Springfield is a totally amazing care home. Truly the best in the Borough. The dedication and care was second to none for my cousin George who was with them until February. So now it's was the natural choice for my father in law who became a new resident on Friday. We are confident that we have made the right decision and apart from the love and care they show every resident , Our family are relieved and can sleep at night knowing my father in law is in safe hands. The home is spotlessly clean , the staff are so caring and attentive , there are lots of activities for the residents to get involved with ensuring they have a good quality of life. The management are so professional and caring they are a real credit to Bond Care. A big shout out to Karen for her friendship not only with my cousin but with me. An amazing woman. She is constantly ensuring all residents are happy. A shout out to for KP. A lovely responsible man who portrays outstanding care. Springfield - best care home ever.
Professional, clean and attentive to my brother's needs- both heartcare and welfare.
My brother is returning back to the home, did not like the residential setting. My is willing to return back to Springfield as he said staff are caring.
Am generally satisfied with the service provided to my uncle.
We are forever grateful for their compassion, empathy and unwavering support in handling our circumstances with great sensitivity. Initially, I was skeptical but I've been deeply impressed by the excellent facilities, the genuine sense of community and the incredible effort they put into ensuring the well-being of both residents and visitors.
The entire team works tirelessly, showing dedication, kindness, warmth and professionalism. They truly are like a family, not just to my mother but to all the residents and their loved ones. We will never forget what you have done for us all. Thank you for making such a positive difference in our lives.
Oktober Fest - Great experience for users! Residents were included regardless of ability. Staff were very attentive, making sure residents were comfortable and enjoying themselves.
The nursing home has treated mum like a piece of property since she was discharged from the hospital without my consent as her lasting power of attorney and next of kin. They have decided to take her off our family GP list and have been doing a care plan without informing my mum or me. The care plan was arranged without my consent to be at Springfield for only four weeks.
My mother came to this care home with only 3 months to live. She is still here more than 9 months later. The decision to bring her to this care home was the best and right thing to do. They truly are Angels, they care for the residents as if they are a family and the rooms are comfortable and very clean. It's never easy to choose a home for your loved ones but this one is one of the very best. Thank you all!
Your staff are very friendly and welcoming. Your activity coordinator was very professional and showed us around the home highlighting her efforts to make residents feel at home. She deserves five stars.
My father has been residing in Springfield for two years, and I can honestly say all the staff are excellent. The cleaning staff make sure all the rooms and corridors are spotless. The laundry team wash and dry the residents' clothes daily, and the kitchen staff provide tasty and fresh food every day. Special thanks have to go to the nurses and carers who provide exceptional care to the residents twenty-four hours a day, seven days a week.
Thank you for your support and hard work to keep our cousin safe and well under the very difficult circumstances.
We would definitely recommend Springfield Care Home for dementia care.
I come and visit my dad almost seven days every week and have been doing so for well over a year. The staff have been very accommodating, and my dad receives very good care.
My mother joined Springfield in September 2023 from another care home. Both the management team and the care staff made the transition from the other care home extremely easy. I have been very impressed with the care she is receiving at Springfield. The emphasis being on the word "care". They literally do really care for their residents and treat them like their own family members. Managers and carers constantly have my mother's best interests at heart, and I feel at peace knowing she is being looked after so well.
My stepfather has been staying in the Springfield Care house for more than two years already. I have evidence of significant improvement in his care and stable, calm condition recently. He was really anxious, screaming and being aggressive almost all the time before. The medication and care provided have facilitated him much. The outdoor activities are such a great idea for all the residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 November 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Springfield Care Centre.
There are no upcoming events for Springfield Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Springfield Care Centre.
Accreditations
There are no accreditations posted yet for Springfield Care Centre.
Meet the Team (4)

I joined Bondcare in 2021 as a Unit Manager and subsequently progressed to the role of Deputy Manager, before becoming a Registered Manager at Springfield Care Centre in 2023.
I am a Registered Mental Nurse with extensive experience across both mental health and care home settings, providing a strong clinical foundation to my leadership practice. As a values-driven leader, I am committed to delivering safe, effective, and person-centred care, and I am proud to have led the service to achieving a GOOD CQC rating in 2025, reflecting the dedication and professionalism of the staff team.
With a warm, supportive, and structured leadership approach, I am focused on creating a nurturing and well-governed environment in which residents receive high-quality, person-centred care. The opportunity to make a meaningful difference by promoting dignity, wellbeing, and quality of life for those we support remains central to my role.

I joined Bondcare in early 2026 as Deputy Manager and am a Registered Nurse with extensive clinical and leadership experience across hospital and care home settings in the UK and overseas. I support the management team in delivering safe, high-quality, and person-centred care to all residents.
My background includes trauma nursing within the NHS, elderly and complex care, and senior nursing roles within care homes. As Deputy Manager, I play an active role in clinical governance, staff development, medication management, and safeguarding, working closely with the wider team to ensure care is delivered with dignity and compassion.
I am passionate about person-centred care and believe in creating a warm, supportive environment where residents feel safe, respected, and valued.

I joined the healthcare sector in 2021 and began my career in care in 2022 as a Care Home Advanced Practitioner at Springfield Care Centre, where I have greatly valued being part of the Bondcare family. Since joining, I have progressed through leadership roles to my current position as Team Leader, during which time we successfully achieved a GOOD CQC rating in 2025.
In 2024, I completed the Train the Trainer course, facilitated by the Care Home Support Team. This experience inspired me to become a trainer myself, demonstrating that with patience and guidance, individuals can gain confidence and develop new skills. I am passionate about supporting residents and colleagues alike and take pride in fostering a positive, safe, and supportive environment where high standards of care are maintained.
Outside of work, I enjoy spending quality time with my family, including holidays, weekends away, and board games—activities that are competitive but always filled with laughter.

I joined Bondcare in 2021 and quickly became part of the Springfield Care Centre team, progressing from Care Home Advanced Practitioner to Home Team Leader. I hold an NVQ Level 3 in Health & Social Care and completed the Aspiring Manager programme in 2025, which strengthened my leadership skills and commitment to high-quality, person-centred care.
I am passionate about creating a warm, supportive environment where residents feel valued, and colleagues can thrive. I particularly take pride in supporting residents and their families through end-of-life care, helping Springfield Care Centre achieve Gold Standard Framework accreditation.
I believe that even small acts can make a difference, and I am dedicated to ensuring every resident experiences care delivered with compassion, dignity, and respect.
One of my favourite quotes is “Everything happens for a reason.” I strongly believe that even one small interaction can change the course of someone’s entire day for the better. This belief is one of the many reasons I chose to work in Health & Social Care from the age of 18, and it continues to inspire me every day.
Frequently Asked Questions about Springfield Care Centre
What types of Care is Springfield Care Centre registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Springfield Care Centre have?
There are 80 Single Rooms.
What are the Facilities & Services at Springfield Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Springfield Care Centre to the centre of Ilford?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield Care Centre to verify any information. View our terms and conditions. Springfield Care Centre has an Enhanced Service -more info.