Springfield Care Centre

Following the recent passing of my mother who had been a resident for two years, I felt that I should take this opportunity to say thank you to all the staff for the care they gave to my mother. The carers are professional, warm and caring; they really make an effort to get to know their charges and treat them with dignity and efficient care. Anyone who might be thinking about placing their loved one in the care of this home, I highly recommend it.

thank you.

Events and activities are planned and well managed.

Following the recent passing of my father who had been a resident for 12 months, I felt that I really should take this opportunity to say thank you to all the staff for the care that my father received. Anyone who might be worried about placing their loved one in the care of this home, have no fear. You will not find a nicer group of people. From management to nurses, carers, cleaners and even maintenance men, the level of politeness and friendliness was exceptional. Most importantly the care given to Dad was outstanding. Thanks again to you all.

My father was a resident at Springfield Care Centre from November 18 - January 19 for end of life care. Whilst his stay was relatively brief the treatment, respect and overall care provided could not be faulted. It is also my belief that care and respect works both ways by working closely with the staff providing the service. I cannot thank enough all of the staff who cared for my father around the clock keeping him comfortable and pain-free.

I would highly recommend this care centre to anyone who has to place a loved one into care. I am glad that I made the correct choice in Springfield.

My mother became unwell in November 2017 and was relocated to Springfield Care Centre, she was very unwell at the time of admission. The staff were absolutely fantastic with her, nothing was to much trouble and they slowly coaxed my mum back and got her eating and drinking which in turn had a really positive effect on not only my mum but other family members also. My mum gained weight and slowly her memory got better to the point where I was able to take her out on visits to shops cafes etc. I would often get a call from a staff member if there were any concerns and or upcoming appointments, which was very reassuring for me as I felt Mum was being properly cared for.

It is due to the kindness and compassion of ALL the staff at Springfield that I was was able to spend an extra year with my mother and without them, I am sure I would never have had this time and for that I will be eternally grateful.

Thank you for everything you have done for my wife over the years. She was looked after with great respect and dignity at all times. I could not have asked for a better care from anyone else. The staff have been friendly and welcoming over the years. Highly recommended.

Being the start of dad's care home life, I was concerned with regard how he would be treated. Had no need for concern, everyone from the management to the nurses, carers, cleaners and even maintenance men have been friendly and courteous to both dad and me. And if we've needed anything to be dealt with there has been no delay. Lovely people doing a hard job, well done.

I recently gave Springfield Care home a very negative review concerning my aunt. Having visited today, I am really pleased to give a much more positive view. Today the home smelt clean and fresh. Staff on the wards were very nice with a "good morning" which never happened before. My aunt was up and dressed which was never the case. There seems to be many more staff, all busy seeing to residents. She had a meal while we were there and very different from the poor quality that used to be served up, this was greatly improved food, looked very appetising and a good amount. So I would like to say thank you to all the staff and management. Such a real improvement. Please keep up the high standard you've achieved.

Overall good experience but not enough staff or carers. Most of the time found a shortage of staff. Overworking carers but whoever was on duty were very polite and courteous, helping and caring. Management seems to be working hard to provide good care. Management and assistant managers were very cooperative and positive.

The service supplied by this care home was extremely poor. Safety is totally unacceptable, not very clean, people left in wheelchairs all day long. Carers take a lot to be desired, always absent from lounge where residents were left in wheelchairs. The staff have totally no compassion to family. I could go on forever.