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Springfield Care Centre

20 Springfield Drive, Barkingside, Ilford, London IG2 6PS
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Springfield Care Centre, Ilford
Springfield Care Centre, Ilford
Springfield Care Centre, Ilford

Springfield Care Centre, located in East London, is a modern and welcoming care home with excellent access to all major transport routes. The home provides specialist residential and dementia care, with 24-hour nursing support for residents with more complex health needs.

All rooms are en-suite, bright, and comfortably furnished to a high standard, creating a fresh and inviting environment throughout the home.

The home offers a wide range of facilities designed to...  

Care Provided by Springfield Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,750
Residential Dementia CareFrom £1,750From £1,750
Nursing CareFrom £1,750From £1,750
Nursing Dementia CareFrom £1,750From £1,750

Contact Springfield Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Karen Faith De Pablo(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • No restrictions.

Parking

  • Free parking.

Springfield Care Centre Reviews (51)

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9.0

Springfield Care Centre has a Review Score of 9.0 (9.040) out of 10, based on 14 reviews in the last 2 years. Over all time Springfield Care Centre has 51 reviews.

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Showing 51 reviews matching selected criteria
Review from Sonal P (Resident / Service User) published on 30 January 2024 Submitted via Postal Card
Overall Experience
My family and I are incredibly grateful for the outstanding care provided at Springfield Care Home. The staff are compassionate, professional and dedicated to the well-being of my family. The personalised care, engaging activities and open communication. I appreciate the exceptional support staff and their willingness to go above and beyond.
I highly recommend Springfield for anyone seeking top-notch care for their loved ones.

Thank you for making a difference.

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Review from Glen D (Son of Resident) published on 21 September 2023 Submitted via Postal Card
Overall Experience

My father is a resident at Springfield Care Centre. He is well cared for and looked after. He has dementia unfortunately, but the staff do a fantastic job. The staff have great patience with my father and make his time at Springfield as comfortable as possible. I highly recommend Springfield.

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Review from Rachel H (Daughter of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

I feel so fortunate for my Mother to be in Springfield Care Centre. All of the staff are fantastic! They are genuinely caring, warm and kind. It is such a comfort to know she is in such good hands. Thank you all so much for all the great work you do!

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Review from L D (Daughter of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

Special thanks to all the team. Dad is clearly settled and happy and I am delighted. The staff at Springfield have become an extension of our family and we are grateful for all that they do - a carer's life is not an easy one. Whenever we have a question or concern we feel able to have a conversation with the staff who are keen to address any issues, no matter how minor. Additionally, the home is being transformed with innovative schemes and ideas. Hats off to all!

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Review from M B (Son of Resident) published on 26 July 2023 Submitted via Postal Card
Overall Experience
Mum came to Springfield 18 months ago after a bad fall and brain bleed in another care home. After a six-week stay in the hospital, she was moved to Springfield.
Here, she was cared for with dignity and compassion throughout her stay.
We, as a family, had peace of mind.

Mum, even through her dementia, kept her sense of humour.

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Review from Nicoleta M (Niece of Resident) published on 17 March 2023 Submitted via Website
Overall Experience

Visited my auntie yesterday for the first time in this centre, and I was impressed by the kindness, patience, respect and empathy that all staff show to the residents. The room is very clean, and my auntie is very happy with how everybody takes care of her. I would like to say a big thank you to all staff.

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Review from C W (Granddaughter of Resident) published on 8 November 2022 Submitted via Website
Overall Experience
We are incredibly grateful for the care and support that my grandma received at Springfield. She entered during the pandemic, which was challenging, and despite the language barrier, the staff always made sure that she was well looked after. As her condition declined, we were always kept informed, and the staff ensured that she was comfortable.

To all the staff at Springfield, we cannot thank you enough for all your care, patience and kindness during her time in the care centre. We are forever grateful.

Reply from Ollie Bamberger, RM at Springfield Care Centre
Thank you very much for your feedback!

We always strive to provide the best care possible.

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Review from S H (Daughter of Resident) published on 6 September 2022 Submitted via Postal Card
Overall Experience

Very impressed with the new decoration and refurbishment. Done to a very high standard. Once all areas are rooms done - will make the home look so much better. Happy to see how residents seem content and relaxed.

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Review from Debbie H (Daughter of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

Found home to be very clean and tidy. Staff were very kind and catered to all my dad's needs and requirements. Would definitely recommend. Thank you for everything.

Reply from Ollie Bamberger, RM at Springfield Care Centre

Thank you very much for your feedback! We always strive to provide the best care possible.

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Review from Tara T (Daughter of Resident) published on 14 June 2022 Submitted via Website
Overall Experience

I could not praise this care home enough. My mum was with them for a very short period of time, around two weeks. The care, support, commitment and compassion they showed my mum, even on her difficult days when she wouldn't eat or drink, they never gave up. She looked presentable at all times, and it felt like she was at home and comfortable within her surroundings. The staff treated her with dignity and respect and went above and beyond for our mum and us as a family in her last days, and we were all made so comfortable and supported. I would recommend this care home to anyone who is looking for a home from home care, it's clean, fresh, has such a homely feel, and the staff are fantastic and always on hand with support. Thank you for everything you did for our mum, we will never forget what you did that we couldn't as a family with someone living with dementia and health problems. All our love.

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Review from Christine K (Daughter of Resident) published on 22 December 2021 Submitted via Postal Card
Overall Experience

The care and support of the staff have been excellent, and Mum has been treated with dignity, care and respect. Cleanliness was satisfactory. Food and drink good. The play specialist who did the activities was excellent. Mums room could have been better; it was dark and gloomy, paint on the walls need addressing. My other concern was that although Mum has her own clothes, she was often dressed in someone else's clothes. Overall, a good experience.

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Review from J B (Wife of Resident) published on 15 November 2021 Submitted via Postal Card
Overall Experience

The staff and management team at Springfield nursing home are excellent. Really get to know the patient and family. Very understanding and have empathy with the stress and concern that families feel. They understand dementia and all it entails. I was extremely worried when my husband was accepted at Springfield, but with the management and staff so helpful and kind, I have become happier and feel I can trust my husband to them. I can't thank them enough.

Reply from Ollie Bamberger, RM at Springfield Care Centre

Thank you very much for your feedback! We always strive to provide the best care possible.

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Review from Irene R (Wife of Resident) published on 7 July 2021 Submitted via Postal Card
Overall Experience

As an Alzheimer's patient, my husband cannot tell me anything, so it's so good to visit my husband and see he's clean and shaved and always looks content. The staff are all very nice and helpful people, also when you phone, they also ask how I am. The care home manager is also always there with a smile, and all these things take away any concerns you may have.

Reply from Ollie Bamberger, RM at Springfield Care Centre

Thank you very much, Irene, for your feedback! We always strive to provide the best care possible.

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Review from Kai H (Son of Resident) published on 4 May 2021 Submitted via Postal Card
Overall Experience

When my mum was living on her own, it was very difficult for my mum and family in many ways. As a result, my mum's health deteriorated rapidly. Now my mum is so relaxed and happy and looks like she has improved significantly. This is due to the staff, who are always happy to help and give 100%. I would defiantly recommend this place to anyone and feel confident putting my mums care in their hands. Thank you.

Reply from Ollie Bamberger, RM at Springfield Care Centre

Thank you very much for your feedback! We always strive to provide the best care possible.

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Review from C L (Daughter of Resident) published on 19 April 2021 Submitted via Postal Card
Overall Experience

I visit my dad regularly and the home is always clean and tidy, well run. The atmosphere is calming and the staff knowledgeable and friendly.

Reply from Ollie Bamberger, RM at Springfield Care Centre

Thank you; your feedback is very important. Regards.

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Review from Zara H (Daughter of Resident) published on 9 April 2021 Submitted via Postal Card
Overall Experience

Since Mum has been in Springfield, I have been very impressed with the staff and how they interact with Mum. She seems very settled and happy. It is enjoyable to see the activities that residents take part in or social media.

Reply from Ollie Bamberger, R M at Springfield Care Centre

Thank you, your feedback is very important. Regards.

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Review from Dennis E (Husband of Resident) published on 6 April 2021 Submitted via Postal Card
Overall Experience

My wife went into Springfield at the start of Covid-19. As I see it, the staff at Springfield acted with great discipline/efficiency and compassion. As the staff had to work under a very difficult situation, but still kept up a very high standard of care. Well done, Springfield.

Reply from Iris, Receptionist at Springfield Care Centre

Thank you. We appreciate your kind review regarding the service we provide here at Springfield Care Centre. We aim to improve our standards every day to ensure we deliver the best possible care.

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Review from Lesley R (Daughter of Resident) published on 4 September 2020 Submitted via Website
Overall Experience

My mother has been in Springfield since 2018 to present the care she receives is wonderful they treat her with compassion and dignity. The home has really improved since the management has changed seems to be cleaner and more cheerful. The careers are wonderful and I cannot praise them enough.

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Review from Michael L (Son of Resident) published on 24 March 2020 Submitted via Website
Overall Experience
My Mum, passed away yesterday (mid-March), after spending a couple of months at Springfield. Sadly I could not be there as I was self-isolating, but a most wonderful nurse or carer, who got to know my mum over these few months, was there during her last few days and more importantly, her last few hours, to help her pass peacefully.
She called me often, especially towards the end to reassure me that Mum was peaceful in a most sensitive way, which was so comforting for me.
She and her employer will know who I am talking about, and I want them to know what an amazing, understanding and caring person she is.
Springfield is an excellent nursing home. They looked after my mum very well and did everything they could to keep her happy and comfortable.
I could not imagine a better place to look after and care for our loved ones.

Thank you very much.

Reply from Harry Inglis, RM at Springfield Care Centre

Thank you for your kind words. The team do try their utmost and it is nice to hear compliments like these from time to time.

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Review from B C (Nephew of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

So glad we were able to get a place in Springfield for our aunt. Since she became a permanent resident, the care, both for her and us, when visiting received has been excellent. The staff have always been very caring and have always been fast to react whenever a request was made. Well done Springfield and thank you for everything.

Reply from Philip Klor, RM at Springfield Care Centre

Thank you B C for your lovely words, it is an absolute pleasure to care for your aunt. We have some wonderful staff here at Springfield who work hard to provide the best care. They will all be very proud to read your words.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 November 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Springfield Care Centre.

Accreditations

There are no accreditations posted yet for Springfield Care Centre.

Meet the Team (4)

Karen Faith De Pablo
Karen Faith De PabloJob Title:Registered ManagerJoined: 2021

I joined Bondcare in 2021 as a Unit Manager and subsequently progressed to the role of Deputy Manager, before becoming a Registered Manager at Springfield Care Centre in 2023.

I am a Registered Mental Nurse with extensive experience across both mental health and care home settings, providing a strong clinical foundation to my leadership practice. As a values-driven leader, I am committed to delivering safe, effective, and person-centred care, and I am proud to have led the service to achieving a GOOD CQC rating in 2025, reflecting the dedication and professionalism of the staff team.

With a warm, supportive, and structured leadership approach, I am focused on creating a nurturing and well-governed environment in which residents receive high-quality, person-centred care. The opportunity to make a meaningful difference by promoting dignity, wellbeing, and quality of life for those we support remains central to my role.

Rogie Delos Santos
Rogie Delos SantosJob Title:Deputy ManagerJoined: 2026

I joined Bondcare in early 2026 as Deputy Manager and am a Registered Nurse with extensive clinical and leadership experience across hospital and care home settings in the UK and overseas. I support the management team in delivering safe, high-quality, and person-centred care to all residents.

My background includes trauma nursing within the NHS, elderly and complex care, and senior nursing roles within care homes. As Deputy Manager, I play an active role in clinical governance, staff development, medication management, and safeguarding, working closely with the wider team to ensure care is delivered with dignity and compassion.

I am passionate about person-centred care and believe in creating a warm, supportive environment where residents feel safe, respected, and valued.

Krishna Prasad
Krishna PrasadJob Title:Team LeaderJoined: 2022

I joined the healthcare sector in 2021 and began my career in care in 2022 as a Care Home Advanced Practitioner at Springfield Care Centre, where I have greatly valued being part of the Bondcare family. Since joining, I have progressed through leadership roles to my current position as Team Leader, during which time we successfully achieved a GOOD CQC rating in 2025.

In 2024, I completed the Train the Trainer course, facilitated by the Care Home Support Team. This experience inspired me to become a trainer myself, demonstrating that with patience and guidance, individuals can gain confidence and develop new skills. I am passionate about supporting residents and colleagues alike and take pride in fostering a positive, safe, and supportive environment where high standards of care are maintained.

Outside of work, I enjoy spending quality time with my family, including holidays, weekends away, and board games—activities that are competitive but always filled with laughter.

Abhin Suresh
Abhin SureshJob Title:Team LeaderJoined: 2021

I joined Bondcare in 2021 and quickly became part of the Springfield Care Centre team, progressing from Care Home Advanced Practitioner to Home Team Leader. I hold an NVQ Level 3 in Health & Social Care and completed the Aspiring Manager programme in 2025, which strengthened my leadership skills and commitment to high-quality, person-centred care.

I am passionate about creating a warm, supportive environment where residents feel valued, and colleagues can thrive. I particularly take pride in supporting residents and their families through end-of-life care, helping Springfield Care Centre achieve Gold Standard Framework accreditation.

I believe that even small acts can make a difference, and I am dedicated to ensuring every resident experiences care delivered with compassion, dignity, and respect.

One of my favourite quotes is “Everything happens for a reason.” I strongly believe that even one small interaction can change the course of someone’s entire day for the better. This belief is one of the many reasons I chose to work in Health & Social Care from the age of 18, and it continues to inspire me every day.

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