Springfield Care Centre

20 Springfield Drive, Barkingside, Ilford IG2 6PS
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9.5 44 Reviews
  • Springfield Care Centre, Ilford
Springfield Care Centre in the east of London, has good access to all transport routes and is a modern home. Specialist care focuses on residential care, with additional 24-hour nursing and provision for more complex health needs.

All of therooms are en-suite and decorated to a high standard, which is fresh and bright. Modern furnishings and fittings are throughout the home.

Residents regularly gather to socialise and take part in organised activities and events. The home benefits from its own café and bar, which proves to be a good space to hold quizzes and games. There are strong links to the local community and the home is well located to access shops and amenities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • Self-Funded Nursing Care: from £1250
  • Self-Funded Nursing Dementia Care: from £1248
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1248
  • RESPITE Self-Funded Nursing Care: from £1250
  • RESPITE Self-Funded Nursing Dementia Care: from £1250

These prices are only a guideline, please contact Springfield Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Karen De Pablo (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • No restrictions.

Parking

  • Free parking.

Springfield Care Centre Reviews (44)

9.5

Springfield Care Centre has a Review Score of 9.5 (9.450) out of 10, based on 15 reviews in the last 2 years.
Over all time Springfield Care Centre has 44 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Springfield Care Centre
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Total of 44, showing 21-40
Review from S H (Daughter of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the new decoration and refurbishment. Done to a very high standard. Once all areas are rooms done - will make the home look so much better. Happy to see how residents seem content and relaxed.
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Review from Debbie H (Daughter of Resident) published on 24 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found home to be very clean and tidy. Staff were very kind and catered to all my dad's needs and requirements. Would definitely recommend. Thank you for everything.
Reply from Ollie Bamberger, RM at Springfield Care Centre

Thank you very much for your feedback! We always strive to provide the best care possible.

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Review from Tara T (Daughter of Resident) published on 14 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not praise this care home enough. My mum was with them for a very short period of time, around two weeks. The care, support, commitment and compassion they showed my mum, even on her difficult days when she wouldn't eat or drink, they never gave up. She looked presentable at all times, and it
felt like she was at home and comfortable within her surroundings. The staff treated her with dignity and respect and went above and beyond for our mum and us as a family in her last days, and we were all made so comfortable and supported. I would recommend this care home to anyone who is looking for a home from home care, it's clean, fresh, has such a homely feel, and the staff are fantastic and always on hand with support. Thank you for everything you did for our mum, we will never forget what you did that we couldn't as a family with someone living with dementia and health problems. All our love.
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Review from Christine K (Daughter of Resident) published on 22 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care and support of the staff have been excellent, and Mum has been treated with dignity, care and respect. Cleanliness was satisfactory. Food and drink good. The play specialist who did the activities was excellent. Mums room could have been better; it was dark and gloomy, paint on the walls need
addressing. My other concern was that although Mum has her own clothes, she was often dressed in someone else's clothes. Overall, a good experience.
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Review from J B (Wife of Resident) published on 15 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management team at Springfield nursing home are excellent. Really get to know the patient and family. Very understanding and have empathy with the stress and concern that families feel. They understand dementia and all it entails. I was extremely worried when my husband was accepted at
Springfield, but with the management and staff so helpful and kind, I have become happier and feel I can trust my husband to them. I can't thank them enough.
Reply from Ollie Bamberger, RM at Springfield Care Centre

Thank you very much for your feedback! We always strive to provide the best care possible.

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Review from Irene R (Wife of Resident) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As an Alzheimer's patient, my husband cannot tell me anything, so it's so good to visit my husband and see he's clean and shaved and always looks content. The staff are all very nice and helpful people, also when you phone, they also ask how I am. The care home manager is also always there with a smile,
and all these things take away any concerns you may have.
Reply from Ollie Bamberger, RM at Springfield Care Centre

Thank you very much, Irene, for your feedback! We always strive to provide the best care possible.

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Review from Kai H (Son of Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my mum was living on her own, it was very difficult for my mum and family in many ways. As a result, my mum's health deteriorated rapidly. Now my mum is so relaxed and happy and looks like she has improved significantly. This is due to the staff, who are always happy to help and give 100%. I would
defiantly recommend this place to anyone and feel confident putting my mums care in their hands. Thank you.
Reply from Ollie Bamberger, RM at Springfield Care Centre

Thank you very much for your feedback! We always strive to provide the best care possible.

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Review from C L (Daughter of Resident) published on 19 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my dad regularly and the home is always clean and tidy, well run. The atmosphere is calming and the staff knowledgeable and friendly.
Reply from Ollie Bamberger, RM at Springfield Care Centre

Thank you; your feedback is very important. Regards.

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Review from Zara H (Daughter of Resident) published on 9 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mum has been in Springfield, I have been very impressed with the staff and how they interact with Mum. She seems very settled and happy. It is enjoyable to see the activities that residents take part in or social media.
Reply from Ollie Bamberger, R M at Springfield Care Centre

Thank you, your feedback is very important. Regards.

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Review from Dennis E (Husband of Resident) published on 6 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife went into Springfield at the start of Covid-19. As I see it, the staff at Springfield acted with great discipline/efficiency and compassion. As the staff had to work under a very difficult situation, but still kept up a very high standard of care. Well done, Springfield.
Reply from Iris, Receptionist at Springfield Care Centre

Thank you. We appreciate your kind review regarding the service we provide here at Springfield Care Centre. We aim to improve our standards every day to ensure we deliver the best possible care.

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Review from Lesley R (Daughter of Resident) published on 4 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Springfield since 2018 to present the care she receives is wonderful they treat her with compassion and dignity. The home has really improved since the management has changed seems to be cleaner and more cheerful. The careers are wonderful and I cannot praise them enough.
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Review from Michael L (Son of Resident) published on 24 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum, passed away yesterday (mid-March), after spending a couple of months at Springfield. Sadly I could not be there as I was self-isolating, but a most wonderful nurse or carer, who got to know my mum over these few months, was there during her last few days and more importantly, her last few hours,
to help her pass peacefully.
She called me often, especially towards the end to reassure me that Mum was peaceful in a most sensitive way, which was so comforting for me.
She and her employer will know who I am talking about, and I want them to know what an amazing, understanding and caring person she is.
Springfield is an excellent nursing home. They looked after my mum very well and did everything they could to keep her happy and comfortable.
I could not imagine a better place to look after and care for our loved ones.
Thank you very much.
Reply from Harry Inglis, RM at Springfield Care Centre

Thank you for your kind words. The team do try their utmost and it is nice to hear compliments like these from time to time.

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Review from B C (Nephew of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
So glad we were able to get a place in Springfield for our aunt. Since she became a permanent resident, the care, both for her and us, when visiting received has been excellent. The staff have always been very caring and have always been fast to react whenever a request was made. Well done Springfield
and thank you for everything.
Reply from Philip Klor, RM at Springfield Care Centre

Thank you B C for your lovely words, it is an absolute pleasure to care for your aunt. We have some wonderful staff here at Springfield who work hard to provide the best care. They will all be very proud to read your words.

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Review from Dawn P (Daughter of Resident) published on 3 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following the recent passing of my mother who had been a resident for two years, I felt that I should take this opportunity to say thank you to all the staff for the care they gave to my mother. The carers are professional, warm and caring; they really make an effort to get to know their charges and
treat them with dignity and efficient care. Anyone who might be thinking about placing their loved one in the care of this home, I highly recommend it.
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Review from S F S (Daughter of Resident) published on 8 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is a long term resident. The care, support and understanding of my mother's clinical needs is very apparent, as there is effective communication and collaboration of the staff (at all levels) with the family. She is well cared for and her comfort, dignity and safety is always at the heart
of her encounters with staff.
There has been a significant change in the professionalism and expertise in the last two years.
thank you.
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Review from Ann G (Friend of Resident) published on 10 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care centre is warm and welcoming. The staff helpful and responsive.
The service users are entertained, cared for and respected.
Events and activities are planned and well managed.
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Review from Peter H (Son of Resident) published on 20 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following the recent passing of my father who had been a resident for 12 months, I felt that I really should take this opportunity to say thank you to all the staff for the care that my father received. Anyone who might be worried about placing their loved one in the care of this home, have no fear.
You will not find a nicer group of people. From management to nurses, carers, cleaners and even maintenance men, the level of politeness and friendliness was exceptional. Most importantly the care given to Dad was outstanding. Thanks again to you all.
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Review from David W (Son of Resident) published on 8 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at Springfield Care Centre from November 18 - January 19 for end of life care. Whilst his stay was relatively brief the treatment, respect and overall care provided could not be faulted. It is also my belief that care and respect works both ways by working closely with the staff
providing the service. I cannot thank enough all of the staff who cared for my father around the clock keeping him comfortable and pain-free.


I would highly recommend this care centre to anyone who has to place a loved one into care. I am glad that I made the correct choice in Springfield.

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Review from Lee H (Son of Resident) published on 21 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother became unwell in November 2017 and was relocated to Springfield Care Centre, she was very unwell at the time of admission. The staff were absolutely fantastic with her, nothing was to much trouble and they slowly coaxed my mum back and got her eating and drinking which in turn had a really
positive effect on not only my mum but other family members also. My mum gained weight and slowly her memory got better to the point where I was able to take her out on visits to shops cafes etc. I would often get a call from a staff member if there were any concerns and or upcoming appointments, which was very reassuring for me as I felt Mum was being properly cared for.


It is due to the kindness and compassion of ALL the staff at Springfield that I was was able to spend an extra year with my mother and without them, I am sure I would never have had this time and for that I will be eternally grateful.

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Review from Sonny A (Husband of Resident) published on 23 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for everything you have done for my wife over the years. She was looked after with great respect and dignity at all times. I could not have asked for a better care from anyone else. The staff have been friendly and welcoming over the years. Highly recommended.
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Current Review Score: 9.5 (9.450)

Overview of Review Score

The Review Score of 9.5 (9.450) out of 10 for Springfield Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.575 for Springfield Care Centre is calculated as follows: ( (131 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 174 Ratings = 4.575
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Springfield Care Centre is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 14 Positive Reviews ÷ 16 = 0.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Karen Faith

Karen Faith De Pablo

Job Title: Home Manager Joined: 2021

Karen has a wealth of experience working in care settings and has a real passion for caring for residents living with Dementia. She never fails to put a smile on residents' faces with her approach.

Arnold

Arnold Eustaqiou

Job Title: Deputy Manager Joined: 2023

Hi, my name is Arnold and I am the Deputy Manager at Springfield. I am a qualified registered general nurse.


I’m passionate about my role and the home. I like to see lots of smiles and interaction with staff and residents. A good working day for me is to know that I have given my all to my team and to residents, knowing that they have all had a good day and that the care they’ve received has been the best.

William (Bill)

William (Bill) Bass

Job Title: Head of Maintenance Joined: 2018

Hi, my name is Bill and I am the Maintenance Manager at Springfield Care Centre. The chance to have contact with the residents and the interaction is so great when working at Springfield, no day is the same. It is also good to have residents ask me to deal with an issue within their room and have a little chat with them at the same time. I am enjoying working as part of such a diverse team and ensuring the presentation and safety of the home is paramount in my day-to-day responsibilities.

Amelia

Amelia Connely

Job Title: Activities Coordinator Joined: 2022

Amelia joined us in 2022 and has been the activity coordinator ever since.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield Care Centre to verify any information. View our terms and conditions. Springfield Care Centre has an Enhanced Service - more info.