Care Homes Owned by The Bondcare Group in West Midlands

Mom is unpleasant to the staff most of the time

Overall The Home is Amazing, staff are kind, Home is clean. We are happy.

Fun loving down to earth staff,smiles everywhere.welcoming and always willing to help with any problems large or small. New refurb looks wonderful,I bring my dog in who gets lots of fuss.something always going on activity wise.the home smells lovely and clean

After spending nearly three and a half months in hospital I was visited by the deputy manager in hospital; welcomed me into the facility before I had even reached the place so I was fairly optimistic about going into this care home.

On the day of discharge I was extremely upset since I grew an attachment to the ward and its routine. Plus I had many stereotypical views of how a nursing home would be like and being 37 years old I thought would not fit in.

Once I got here the staff even the residents were approachable and understanding. Couple days later had tour of the whole facility also partaken in the activity of quiz time; which was fun even though I was still settling in.

However, now I believe I have settled and made my clean room feel as home. The staff are amazing at what they do; treating my needs with professionalism and dignity. I definitely do not think of nursing homes how I did previously!

A better place for my recovery; my family and friends agree with this too.

Very friendly staff and residents on the unit. Nan enjoys it here. Home looks nice, and smells of lemon! Homely feel and atmosphere.

No one to speak to when visit. Why cant you have an app for us to look into

Its a very family orientated environment. I can not find a fault at all and very grateful for making a hard time a lot easier.

Need air conditioning as staff working in too hot conditions

We would recommend Bentley Court highly.

The staff are very friendly and attentive to my nan's needs. Everyone is always welcoming and accommodating.

Mom has been here for 2 months and can't fault the home or staff. Made to feel really comfortable. Would highly recommend the Kingfisher Care Home.

Staff are great. I call to get updated on mum, and they are always helpful.

My dad has spent quite a few years at Kingfisher Nursing Home. Currently, the care he is receiving is excellent. Caring, kind staff who ensure he is comfortable and treated as an individual with dignity. The management of the nursing home is in excellent hands, and their door is always open if we have any concerns about my dad's health or care needs. The overall experience is excellent, and this gives us as a family peace of mind that my dad is well looked after. Thank you.

very the care, thank you.

Mom's room has been decorated well, and pink is her favourite colour. The staff asked how she wanted it to look. Activities are good here, moms are excited for the summer fayre. Staff are helpful, and managers are approachable. Nice smelling home upon entering, homely and family orientated.

My dad has been in a few care homes & Bentley court is the best by far our only regret is that he wasn't able to receive this level of excellent care sooner

Generally good. Staff are caring as are nursing staff. Concerns are addressed promptley. Good idea to station auxilary nurse station in dayroom to monitor residents when care staff are both in a room doing personal care to a bedbound patient. Responsive management team

Looked after my poorly stepdad for end of life care, although his time here was very short, the team looked after him with respect and care I would want for myself. Nothing was too much from all staff. Met with smiles and compassion by everyone on every visit day and night staff. The end of life care each and every member of staff gave my stepdad was exceptional thankyou so much from the bottom of our hearts for giving our loved one a dignified respectful ending and listening to all of our concerns

Found staff very helpful, well organised and friendly atmosphere.

All the team are very supportive in these difficult times. The staff work together very well, so any concerns are always dealt with promptly. Staff have assisted us to make the room more homely and comfortable, and have great fun with quizzes and music events.