Care Homes Owned by The Bondcare Group in Greater Manchester
9.0
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Greater Manchester for The Bondcare Group are showing below.
View the details of all 66 locations (with 2499 reviews) owned by The Bondcare Group
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The Bondcare Group Locations in Greater Manchester (2)
Abbey Hey
9.1
16 reviews
Delamere Street, Oldham OL8 2BY
"My father spent his last 22 months at Abbey Hey. We cannot fault the care and kindness he was given there. Despite advanced dementia, he…" Read all 16 reviews
Location Type Care Home
Abbey Hey is a 36 bedded, purpose-built residential care home offering dementia-related care. It also provides short term respite care to help families and loved ones take a break from their caring roles. The manager has built a strong and trained… Read more about Abbey Hey
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 39 Rooms
- from £955 / week
The Coppice Nursing Home
7.4
24 reviews
84 Windsor Road, Oldham OL8 1RQ
"We are very happy with the way they look after and care for my sister. They always make us feel welcome when we visit and ask if we would…" Read all 24 reviews
Location Type Care Home
The Coppice in Oldham is a 44 bedded nursing home specialising in Alzheimer’s, visual, speech and hearing impairment and dementia-related care. The Coppice is renowned for its end-of-life support. Promoting individual, person-centred care in a relaxed… Read more about The Coppice Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- Acquired Brain Injury
- 44 Rooms
- from £1,050 / week
Other Care Groups you may be interested in:
The Bondcare Group Reviews in Greater Manchester (40)
9.0
The Bondcare Group has a Group Review Score of 9.0 (9.005) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.
Review of
Abbey Hey
from Susan B (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father spent his last 22 months at Abbey Hey. We cannot fault the care and kindness he was given there. Despite advanced dementia, he was able to participate in and enjoy all the activities available, making his last days as pleasurable as they possibly could.
The care, sensitivity and kindness
The care, sensitivity and kindness
of the staff are to be commended. Highly recommend.
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Review of
The Coppice Nursing Home
from Esther H (Daughter of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The Coppice is a very relaxed and friendly ho,e, clean and with a great atmosphere. The staff were always cheerful and helpful. and looked after mum so I knew she was in safe hands. The nursing staff were brilliant, on top of mum's medical needs and always answering any questions I had about her conditions.
In particular during mum's final weeks she was treated with great dignity and respect and ensured she was comfortable to the very end.
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Review of
Abbey Hey
from P W (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been in this care home since 2019, she has always been happy here, she is well looked after & I've never had to complain, the staff are very professional & seem to really care about the residents
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Review of
Abbey Hey
from V S (Uncle of Resident) published on 27 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A few years ago I was one of a lot of people who said I would never put my mum in a care home.well, that time came, and we did. It was the best thing we could have done. Mum loved it and put half a stone on in weight.
The stigma of a care home is long gone, these carers today professionals, caring
The stigma of a care home is long gone, these carers today professionals, caring
and thoughtful.
My nephew is in your care home I visit every week with my wife and sister, I've never seen him so happy, the staff are brilliant with us and definitely make us welcome.
My nephew is in your care home I visit every week with my wife and sister, I've never seen him so happy, the staff are brilliant with us and definitely make us welcome.
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Review of
Abbey Hey
from Miriam W (Daughter of Resident) published on 10 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mum is happy and well looked after at Abbey Hey care home. The staff are very caring and have also been very supportive of me. They will answer any questions relating to her care or well being. Nothing is too much trouble. My Mum takes part in a wide variety of activities, such as quizzes , Bingo
and crafts. She loves the visiting singers who entertain them. She has celebrated Red Nose Day, VE Day , Mother"s / Ladies Day etc by making banners and table decorations.She says " Here it is any excuse for a party ". She frequently says how she feels " well loved" there . I cannot praise the Manager and Staff enough and am grateful that we found her this loving " Home from Home".
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Review of
The Coppice Nursing Home
from J O (Wife of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband has been a resident at The Coppice Nursing Home since March 2024. His room, bedding, his clothes and my husband himself are always clean. The laundry facilities are excellent and he always seems comfortable and settled. The management is excellent at running The Coppice, she is very approachable
and takes on board any concerns. I visit my husband almost every day, the staff are hard working, some excellent, some very good, some do their best if more staff were available it would take the pressure off the existing staff. This would reflect better care for all the residents.
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Review of
Abbey Hey
from Paul D (Friend of Resident) published on 17 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A close family friend was a resident in Abbey Hey Care Home from 30th March 2021 until her passing on 6th January 2025. I cannot thank ALL THE STAFF enough. I would not have any issues recommending Abbey Hey Care Home to anyone and I hope that they carry on the great work they do in a very challenging
environment.
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Review of
The Coppice Nursing Home
from D A (Sister of Resident) published on 12 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very happy with the way they look after and care for my sister. They always make us feel welcome when we visit and ask if we would like a brew.
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Review of
The Coppice Nursing Home
from D G (Granddaughter of Resident) published on 6 February 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
My grandad's notes stated he was 1:1 and was accepted given the advice he was 1:1. However this went totally unnoticed in the care home and my grandad was left and fell out of the chair as he wasn't being monitored and the care home didn't seem to care, the manager, or even apologise. Avoid.
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Review of
The Coppice Nursing Home
from S R (Daughter-in-law of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All experiences are as expected in a care home. Everything is as we require for my Mother-in-law.
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Review of
The Coppice Nursing Home
from Chantelle G (Granddaughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Absolutely disgusting care home. My grandad was discharged from hospital and went to this home. He arrived at 1.30pm, by 8.30pm they rang and said he had fell out of a chair. He's a 1:1 patient and shouldn't have been left whilst it took 2 members of staff to get the brew trolley and then when we asked
what happened nobody knew because nobody was there. Nobody has contacted us to see how he is. There are never any members of staff around when you go in, this home is awful.
Reply from Freddie Cohen, Regional Manager at The Coppice Nursing HomeWhilst it is our company policy not to respond to details within reviews, this review is factually incorrect in multiple ways. 1. The Coppice does not accept residents with a 1-1. This resident was not discharged from hospital with a 1-1 as part of the assessment so would not have a member of staff with them consistently as part of the package of care. 2. On our electric care planning two members of your family were contacted following the incident. This is all logged and tracked. 3. Your grandfather was in the home for five hours. He arrived around tea time. You have made a very general statement that there are never staff around. Our manager and her team have provided outstanding care since 2013 and only had Good CQC inspections. This review is factually incorrect and is a shame to all the hard work put in by the team.
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Review of
Abbey Hey
from James M (Husband of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife is cared for well and the staff is very good and kept well informed.
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Review of
Abbey Hey
from Alan M (Son of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Abbey Hey Care Home is a wonderful place to go and visit my mother. The staff are very pleasant and helpful, so pleased to hear the staff are pleasant and wonderful people.
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Review of
Abbey Hey
from George G (Husband of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife has been in care for 2.5 years, during that time she has received excellent care. The staff have been very caring and extremely patient and understanding. The care that my wife has received in my opinion could not be bettered.
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Review of
Abbey Hey
from Deborah B (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at Abby Hey Care Home are amazing, nothing is too much trouble for them. They go the extra mile not only with the residents but with families too. I cannot thank them enough for all they have done for my mum. The entertainment at Xmas was lovely and enjoyed by Mum, residents even received
a gift from the home.
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Review of
The Coppice Nursing Home
from B T (Husband of Resident) published on 3 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife has been a resident for almost 3 years. The management, carers, kitchen staff, and cleaners are all wonderful dedicated people. They treat my wife as herself with dignity and respect. Overall five stars from me as I know I can go home and level my wife of 54 years in good hands. thank you the
Coppice Care Home.
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Review of
The Coppice Nursing Home
from Brian W (Husband of Resident) published on 13 December 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Total confidence in Coppice care staff and management are totally involved. My wife displays happiness and obviously feels at home which makes my family and I feel we have made the correct decision in placing her here.
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Review of
The Coppice Nursing Home
from Dawn S (Daughter of Resident) published on 1 December 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
No issues, mum is well cared for and always someone available to speak to for updates.
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Review of
Abbey Hey
from Kathryn M (Sister of Resident) published on 10 September 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
To the manager, staff and everyone connected to Abbey Hey, you are a wonderful care home and take great care of all the residents. The staff are always so friendly and helpful and my sister is very happy here. In these uncertain times, you have done a truly tremendous job keeping everyone safe and
well, so from a very grateful family, we say thank you from the bottom of our hearts.
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Review of
Abbey Hey
from Gillian N (Mother of Resident) published on 30 March 2020 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum was a resident in Abbey Hey for nearly 4 years before she passed away in February 2020, mum was happy at Abbey Hey, joined in the activities, especially enjoyed anything musical. The standard of care was very good, the staff knew mum, would know if she was unwell, all her needs were met. The
care she received at her end of life was fantastic. The staff and the residents became part of our extended family.
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