Care Homes Owned by The Bondcare Group in Greater Manchester

Communication and administration seems very efficient - all questions and queries dealt with promptly.

My mum settled in very quickly.

Very early door to make an overal finding but happy so far.

My wife has been a resident at this care home for 5 years now. I visit here twice every day. The manager, staff carers, kitchen, cleaners maintence absolutely everone are a breath of fresh air to me. They treat my wife with respect and care and dignity. I applaud them all sincerley. They are always available for me too. Thank you to The Coppice Care Home for every thing.

The care, sensitivity and kindness of the staff are to be commended. Highly recommend.

The Coppice is a very relaxed and friendly ho,e, clean and with a great atmosphere. The staff were always cheerful and helpful. and looked after mum so I knew she was in safe hands. The nursing staff were brilliant, on top of mum's medical needs and always answering any questions I had about her conditions. In particular during mum's final weeks she was treated with great dignity and respect and ensured she was comfortable to the very end.

My mum has been in this care home since 2019, she has always been happy here, she is well looked after & I've never had to complain, the staff are very professional & seem to really care about the residents

My nephew is in your care home I visit every week with my wife and sister, I've never seen him so happy, the staff are brilliant with us and definitely make us welcome.

My Mum is happy and well looked after at Abbey Hey care home. The staff are very caring and have also been very supportive of me. They will answer any questions relating to her care or well being. Nothing is too much trouble. My Mum takes part in a wide variety of activities, such as quizzes , Bingo and crafts. She loves the visiting singers who entertain them. She has celebrated Red Nose Day, VE Day , Mother"s / Ladies Day etc by making banners and table decorations.She says " Here it is any excuse for a party ". She frequently says how she feels " well loved" there . I cannot praise the Manager and Staff enough and am grateful that we found her this loving " Home from Home".

My husband has been a resident at The Coppice Nursing Home since March 2024. His room, bedding, his clothes and my husband himself are always clean. The laundry facilities are excellent and he always seems comfortable and settled. The management is excellent at running The Coppice, she is very approachable and takes on board any concerns. I visit my husband almost every day, the staff are hard working, some excellent, some very good, some do their best if more staff were available it would take the pressure off the existing staff. This would reflect better care for all the residents.

A close family friend was a resident in Abbey Hey Care Home from 30th March 2021 until her passing on 6th January 2025. I cannot thank ALL THE STAFF enough. I would not have any issues recommending Abbey Hey Care Home to anyone and I hope that they carry on the great work they do in a very challenging environment.

We are very happy with the way they look after and care for my sister. They always make us feel welcome when we visit and ask if we would like a brew.

My grandad's notes stated he was 1:1 and was accepted given the advice he was 1:1. However this went totally unnoticed in the care home and my grandad was left and fell out of the chair as he wasn't being monitored and the care home didn't seem to care, the manager, or even apologise. Avoid.

All experiences are as expected in a care home. Everything is as we require for my Mother-in-law.

Absolutely disgusting care home. My grandad was discharged from hospital and went to this home. He arrived at 1.30pm, by 8.30pm they rang and said he had fell out of a chair. He's a 1:1 patient and shouldn't have been left whilst it took 2 members of staff to get the brew trolley and then when we asked what happened nobody knew because nobody was there. Nobody has contacted us to see how he is. There are never any members of staff around when you go in, this home is awful.

My wife is cared for well and the staff is very good and kept well informed.

Abbey Hey Care Home is a wonderful place to go and visit my mother. The staff are very pleasant and helpful, so pleased to hear the staff are pleasant and wonderful people.

My wife has been in care for 2.5 years, during that time she has received excellent care. The staff have been very caring and extremely patient and understanding. The care that my wife has received in my opinion could not be bettered.

The staff at Abby Hey Care Home are amazing, nothing is too much trouble for them. They go the extra mile not only with the residents but with families too. I cannot thank them enough for all they have done for my mum. The entertainment at Xmas was lovely and enjoyed by Mum, residents even received a gift from the home.

Total confidence in Coppice care staff and management are totally involved. My wife displays happiness and obviously feels at home which makes my family and I feel we have made the correct decision in placing her here.