Care Homes Owned by The Bondcare Group in Durham

My mum has been in Richmond Court now for 3 years and since joining R.C. the care she receives from all staff members is wonderful. Her needs over the course of time, having advanced dementia, have increased and the staff have never failed to meet her needs. Regarding management - any concerns or worries I may have are always dealt with and resolved. My mum is loved and cared for and that is the best thing ever and the most important thing to her and myself. R.C. has given her that 100% since being here. Any issues/concerns are dealt with. The staff are brilliant!

Care staff brilliant

I would recomend the care home as exceptional

The Staff has been brilliant with my Nana (Gladys). She loves all the staff and they treat her well.

I am very very happy with Susan's care. Best home in North East

Simpathetic helpfull carring.

As a mother, placing my child in someone else's care was one of the hardest decisions I have ever had to make, from the very beginning the staff have treated him with such kindness, patience and respect that it has given me Complete peace of mind. They genuinely care about the residents and always make us feel welcome when we visit. Knowing my child is receiving such Compassionate Care means the world to me, I am so grateful to everyone for the Support they have shown, both to my child and to our family. I would recommend this care home to anyone looking for a place where their loved ones will be treated with dignity, respect and genuine Compassion

I cannot thank the staff enough for the support, kindness and Compassion they have shown my uncle. from the day he arrived everyone has treated him with dignity and genuine care. The staff are always friendly, approachable and willing to go that extra mile to make sure residents are happy, and well looked after, The home is always clean, welcoming and feels like a real home and is clear the staff truly care about every resident. i would highly recommend this Care home to anyone looking for a caring, professional and supportive environment, Thankyou for everything that you all do!

Thank you all for looking after my Mam so well x

Thank you all.

Since my brother in law came to this home from another care home the improvement in him is unbelievable Thank you

The care given to my mother was exceptional every member of staff always greeted myself and family with a smile and friendly hello. Mam was treated with great professionalism in her final days.

I would like to express my appreciation for the high standard of care provided at Richmond Court (RAC). The staff are consistently kind, patient and attentive, always treating my uncle with dignity and respect. It is clear that they genuinely care about the well-being and comfort of everyone in their care.

Lovely home clean fresh and always smelling lovely my sister is well looked after always clean and dressed well I never go at set times and have never had any complaints. They are always polite and caring .and they do activities throughout the week which is good for stimulation .I can't fault them .keep up the good work x

My Aunty was in Lumley for 7 yrs until her recent death. She received excellent care throughout this period. The facilities and activities were well organised and stimulating. Out door visits were also arranged to meet individual needs. I can highly recommend Lumley

Thank you all for your wonderful care and support.

My mother D.W. had a bad fall at home and was placed into Redworth to recover after spending one month in hospital. The care she received was second to none. The staff were fantastic, all of the departments that worked with her were very respectful and caring and they supported her on her journey to get back home. Thank you all from the whole family.

Upon passing the charge nurse help the whole family explaining what would happen next

My brother lived in here for almost 2 years with severe dementia. I know he was a difficult person, but care was rubbish, not a caring place at all, no fresh air, no exercise, just sat in his room day after day, then they decided he was too difficult and did not want to. He was admitted to hospital, and I wasn't informed then. When I emptied his room, he had one shoe, a pair of glasses with one lens in and quite a bit of stuff missing.

My partner has been at Redworth House for the past 3 years. It took a while for him to settle because he wanted to be at home. However, the staff there have been wonderful with him, he loves to have banter with people and they give back as much as he gives them, which he and I appreciate. Everyone is lovely and not only to him, but I am also treated as part of their whole family, which gives me confidence in everyone that cares for him. Thank you to everyone.