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Brancepeth Court

Willington Care Village, Hall Lane, Willington, Crook, Durham DL15 0PW
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Brancepeth Court, Crook
Brancepeth Court, Crook
Brancepeth Court, Crook

Brancepeth Court is one of a number of care services in the town of Crook in County Durham, dedicated to a range of personal care needs for people with old age related frailties and disabled people also.

As part of a drive to achieve good health and safety, while maintaining a versatile living environment, residents enjoy varied food menus and activities programmes while having personalised care packages that prepare for any...  

Care Provided by Brancepeth Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300From £1,300
Residential Dementia Care£1,300 - £1,301From £1,298
Nursing CareFrom £1,300From £1,300
Nursing Dementia CareFrom £1,300From £1,300

Contact Brancepeth Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Victoria Brettwood (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (44)
  • Single Rooms with ensuite Wet Room (44)

Brancepeth Court Reviews (55)

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9.7

Brancepeth Court has a Review Score of 9.7 (9.675) out of 10, based on 20 reviews in the last 2 years. Over all time Brancepeth Court has 55 reviews.

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Review from Fiona C (Respite Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience
All staff excellent no exception from maintenance to management. Very attentive and caring from the word go. Nothing a problem. Not to single anyone out all excellent making me feel at home. Cannot fault the care given to me and to all patients. Well done. Hopefully I dont need to come back but if I need a facility like this I would have no problem choosing "Brancepeth Court" Willington.

"Keep up the good work guys"

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Review from Shaun A (Son of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience

The care given to my mother was exceptional every member of staff always greeted myself and family with a smile and friendly hello. Mam was treated with great professionalism in her final days.

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Review from Mark M (Resident / Service User) published on 30 April 2026 Submitted via Website
Overall Experience

I get well looked after at bond care and love living here the managers look after my care plan with good insight and provide the right level of support for my needs! Which is important for me to keep my relationship with support and family members in balance thanks to bond care at Brancepeth court I am in my best frame of mind of which I have not known since my 20's

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Review from L P (Daughter of Resident) published on 8 April 2026 Submitted via Postal Card
Overall Experience

My father is elderly and does need a lot of care as he is quite unwell. Every single care home staff members, including the nurses, are outstanding. I visit regularly and see they all work extremely hard. Sometimes there are not enough staff for the ratio of residents and I have mentioned that. The manager on Brancepeth appears to work long hours. She is very approachable and, when I;ve had some complaints, she does everything she can to help Dad & I. I had to complain about the food as it was inedible and previously had to buy fish & chips, pie etc for Dad. A new cook was soon employed and she is brilliant. The parking is appalling as is the actual road as there are large holes & gaps and my car has felt the brunt of it. Don't understand why some cement can't be made to fill large holes.

Reply from Victoria Brettwood, Senior Home Manager at Brancepeth Court

Thank you for your honest review, we value all feedback that can help us improve the service we deliver. We will ensure that we pass your lovely comments on to all of the staff team. Our staffing levels are generated by a trusted dependency tool that generates safe staffing levels to meet the...  

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Review from J W (Daughter of Resident) published on 10 February 2026 Submitted via Website
Overall Experience
My dad came from a hospital setting needing palliative care. Upon meeting the management the only thing we asked was, "would he be given the love and attention like he was one of their own?" Which he has always had from us. The answer without hestitation was "yes"
Brancepeth court delivered that in abundance. Every single member of this team treat him with care and compassion they promised and kept his privacy and dignity at all times.
We were kept up to date with any changes in his care plan and if anything was needed, it was acted upon without hesitation.
In his last few hours he was never left alone. The love and emotion that was felt from all the team that night is etched in our hearts.
To the Management and staff - you are one amazing team.
No where is ever perfect, but in our eyes you are.

Well done!!.

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Review from Neil H (Son of Resident) published on 30 January 2026 Submitted via Website
Overall Experience

My Dad spent time at Brancepeth as a step down from hospital 2 years ago. Continued ill health has now led him to be a full-time nursing resident. He is 87 and extremely frail. He was recently in hospital again and, on returning to Brancepeth, said how lovely it was to be returning 'home'. The staff are wonderful, caring and so friendly - both to me and to my Dad. He couldn't be in a better place.

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Review from Sam W (Granddaughter of Resident) published on 30 January 2026 Submitted via Website
Overall Experience
Brancepeth Court Care Home has been amazing. I honestly couldn't recommend them enough. Every single person there, the carers, nurses, entertainment team, management, maintenance, treated my grandad with so much kindness and respect.
You can really tell they care about the people they look after. They made him feel comfortable, cared for and genuinely loved and that meant the world to us as a family.

We're so grateful for everything they did. They gave him the best care we could have wished for.

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Review from Mary R (Mother of Resident) published on 15 January 2026 Submitted via Website
Overall Experience
My forty-six year old Son was admitted to Brancepeth Court, for a short respite week-end. Having Special needs throughout his entire Life including Autistic features, he is nonspeaking, However he has developed his own unique way of communicating. On our first visit he was hesitant to enter the building, which was understandable being new. Staff welcomed both Him and I with genuine worth and respect. After a brief hand-over my Daughter and I left. On our return to pick him up to find he was very content and happy. He was offered the next week-end, which he enjoyed. On our Third visit, He was unable to contain his enthusiasm unwilling to wait, pushing me into the Building and leaving me to unpack his things while he entered the small communal area. On my return he was very reluctant to leave. I am unable to express my gratitude to the staff in the Willow unit at Brancepeth Court Actions Speak louder than Words. My Son has Found His Happy Place.

Thank You Willington Care Village.

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Review from O C (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card
Overall Experience

Mum was admitted via crisis to Brancepeth Court. Was treated with warmth & respect by everyone she came into contact with. The senior carer, Janie, went above and beyond to help not only Mum but myself feel reassured. Residents seem happy and cared for (loved). Lots of activities and interaction among residents, staff and visitors. Felt listened to by everyone. Lovely, friendly home. Mum would have stayed, but we needed her closer to us. Thank you.

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Review from Ian L (Son of Resident) published on 29 December 2025 Submitted via Website
Overall Experience
Since our Mum became a resident, both through temporary and permanent status, she has gained an extra spring in her step. From how she was beforehand, her appetite for food and enjoyment has totally transformed for the better.
On every visit we can see how much the care workers, kitchen staff and all workers are attentive to our mum's needs.

It's such a joy to visit and also to see how happy our mum is - for this we will be forever grateful and full credit to all the care team. MUCH APPRECIATED and THANK YOU

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Review from R W (Granddaughter of Resident) published on 26 November 2025 Submitted via Website
Overall Experience

My grandmother never settled here. When she was in hospital on end of life care, a substantial amount was taken from her room. No CCTV in the corridors to support officers in their investigations. I would not put another family member here.

Reply from Uriel Inglis, Regional Manager at Brancepeth Court

Hi, I’m very sorry to read your review and to hear that your grandmother didn’t settle with us. We fully understand how difficult this time was for you. Regarding the concern raised seven months ago, no evidence was found to show that anything had been taken from your grandmother’s room; however,...  

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Review from A G (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card
Overall Experience

After always promising my mam not to place in a care home, we had no other choice than to do this for her own safety, after only 1 week of staying here she was so settled and happy, receiving the best care from lovely staff members, weight gain was very important & within weeks gained nearly a stone in weight. Every member of staff are a great asset to the team, manager is so helpful and approachable with any problems we faced. Myself & siblings have utmost peace of mind knowing how happy our mother is.

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Review from Sarah H (Granddaughter of Resident) published on 11 July 2025 Submitted via Postal Card
Overall Experience
Willington Care Village - Brancepeth Court - the place where nothing is too much trouble for the staff. All residents are well cared for always happy.

The care my Grandma has received here has been above and beyond. there isnt one thing I canfault. Since coming here she is brighter and happy.

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Review from Jeanette W (Respite Resident) published on 6 June 2025 Submitted via Postal Card
Overall Experience

The care I received while I was in Brancepeth Court, Willington was absolutely first-class. Every member of staff treated me with care and respect. The food was excellent.

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Review from Dawn P (Daughter of Resident) published on 6 June 2025 Submitted via Postal Card
Overall Experience

The care that all the staff gave my mother was absolutely brilliant. The staff were all supportive, professional, polite and friendly. They allowed my whole family to relax as we knew they were taking care of her. She was in extreme pain and distraught when she just arrived from hospital but within an hour she was relaxed and comfortable. The food is of excellent quality. Overall amazing service!!

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Review from David W (Husband of Resident) published on 27 January 2025 Submitted via Postal Card
Overall Experience
My wife arrived at Brancepeth Court towards the end of November 2024, I'm impressed with the standard of the home and level of care that she receives, following a major stroke last year.
As a daily visitor, I find the home has a warm and welcoming environment. The carers and nurses always have a smile on their face and this is reflected in their care towards the residents. They are a credit to their profession.
A lot of effort was put in to make the home festive for the Christmas period, including the staff who entered fully into the spirit of Christmas. An excellent dinner was served up for Christmas Day and all the residents received presents from the home.
The activities staff work very hard and provide a varied selection of activities, especially in the run-up to Christmas. The kitchen staff also work hard to provide delicious, home-cooked meals and varied snacks.

I find the environment of Brancepeth has contributed to my wife's speech recovery which had previously lapsed. Now that my wife is a resident here, I'm confident her health and well-being will continue to improve.

Reply from Karen, Home Manager at Brancepeth Court

Thank you for your kind words which I have shared with the entire team! It is our privilege to care for your wife at Brancepeth Court and it's always a pleasure to see you when you visit.

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Review from Peter G (Husband of Resident) published on 23 December 2024 Submitted via Postal Card
Overall Experience

From the very first 10 minutes I was in the home, I knew this was where my wife was going to be cared for. I met a team leader and a nurse and their professionalism and support meant I didn't need to see the room. I decided there and then that this is where I wanted my wife to be. My decision to have my wife cared for at Brancepeth Court was proved correct straight away. The whole team, from carers, nurses, cleaners, cooks and management, deserve praise for their love, care, professionalism and dedication to their clients. A massive well done to them all.

Reply from Karen, Home Manager at Brancepeth Court

Thank you, Peter, for your lovely words which I have passed on to the whole team. It was a pleasure to have your wife with us.

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Review from E W (Respite Resident) published on 12 November 2024 Submitted via Website
Overall Experience
Being a younger resident I was dreading my time in respite and a time to heal in bed as I thought I would be stuck in my room with my broken leg watching a television. Luckily for me, the staff encouraged me to spend time mixing with the other residents during activities and meal times which helped break barriers between us and really helped me settle in.
The staff from cleaners, handymen, carers, cooks and domestic all have a polite and courteous manner and are always trying to assist you as best they can.
Compared to other care homes I have stayed in Brancepeth has excelled in their activities provision they really try to think outside the box at times which can be seen by the website and displays.
When it came to meal and snack times there was always a choice of homemade meals available which were delicious.

This by far has been my most comfortable care home experience I would definitely recommend Brancepeth to anyone who is looking for an exceptional care home.

Reply from Jacob Bordon, TBC at Brancepeth Court

Thank you so much for your kind words! It was truly a pleasure having you with us, and we're delighted to hear you enjoyed your time here. Please know that you're always welcome to stop by for a visit anytime.

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Review from S G (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card
Overall Experience
The staff, from carers, activities coordinators, cleaners and catering have all been polite, approachable and helpful.
They go the extra mile and try to involve all service users, the activities are always varied - keep up the good work ladies.
There is one exceptional carer who treats my mum with the utmost respect.

I think all staff go above and beyond.

Reply from Karen, Manager at Brancepeth Court

Thank you so much for your lovely review - we truly love having your mum with us! I will pass your words on to the whole team who go above and beyond.

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Review from C J (Daughter of Resident) published on 3 September 2024 Submitted via Postal Card
Overall Experience

My mam enjoys being here. The staff are very approachable, Mam loves all of the entertainment provided.

Reply from Bethany Morrow, Care Manager at Brancepeth Court

Thank you for taking the time to leave us a review, it is lovely to hear that you find our staff team approachable and that your mam is enjoying her stay with us. We will share this review with our team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Brancepeth Court.

Upcoming Events

There are no upcoming events for Brancepeth Court.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Brancepeth Court.

Accreditations

There are no accreditations posted yet for Brancepeth Court.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Brancepeth Court

What types of Care is Brancepeth Court registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brancepeth Court have?

There are 44 Single Rooms.

What are the Facilities & Services at Brancepeth Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Brancepeth Court to the centre of Crook?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brancepeth Court to verify any information. View our terms and conditions. Brancepeth Court has an Enhanced Service -more info.