Brancepeth Court

Willington Care Village, Hall Lane, Willington, Crook DL15 0PW
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9.6 51 Reviews
  • Brancepeth Court, Crook
Brancepeth Court is one of a number of care services in the town of Crook in County Durham, dedicated to a range of personal care needs for people with old age related frailties and disabled people also.

As part of a drive to achieve good health and safety, while maintaining a versatile living environment, residents enjoy varied food menus and activities programmes while having personalised care packages that prepare for any individual needs.

Carers are also skilled in terminal care and offer a respite service for local home carers, all adhering to Care Quality Commission regulations.
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Care Provided by Brancepeth Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: £1300 – £1301
  • Self-Funded Nursing Care: from £1300
  • Self-Funded Nursing Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1298
  • RESPITE Self-Funded Nursing Care: from £1300
  • RESPITE Self-Funded Nursing Dementia Care: from £1300

These prices are only a guideline, please contact Brancepeth Court to find out the exact price for your requirements.

Contact Brancepeth Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Brancepeth Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Victoria Brettwood (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (44)
  • Single Rooms with Ensuite Wet Room (44)

Brancepeth Court Reviews (51)

9.6

Brancepeth Court has a Review Score of 9.6 (9.580) out of 10, based on 17 reviews in the last 2 years.
Over all time Brancepeth Court has 51 reviews.

Overall Experience
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Review from M M (Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Brancepeth court, are an excellent Team they give encouragement to promote independence, I have been given help of late regarding my health as I am diabetic the staff have helped me with healthy food options, not only have my blood sugar dropped from 20 to single figures but I lost half
a stone...all that I felt impossible if I didn't have a good team of health care workers behind me. I love Brancepeth court and proud to be a Tennant here.
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Review from Neil H (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad spent time at Brancepeth as a step down from hospital 2 years ago. Continued ill health has now led him to be a full-time nursing resident. He is 87 and extremely frail. He was recently in hospital again and, on returning to Brancepeth, said how lovely it was to be returning 'home'. The staff
are wonderful, caring and so friendly - both to me and to my Dad. He couldn't be in a better place.
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Review from Sam W (Granddaughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brancepeth Court Care Home has been amazing. I honestly couldn't recommend them enough. Every single person there, the carers, nurses, entertainment team, management, maintenance, treated my grandad with so much kindness and respect.
You can really tell they care about the people they look after. They
made him feel comfortable, cared for and genuinely loved and that meant the world to us as a family.
We're so grateful for everything they did. They gave him the best care we could have wished for.
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Review from Mary R (Mother of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My forty-six year old Son was admitted to Brancepeth Court, for a short respite week-end. Having Special needs throughout his entire Life including Autistic features, he is nonspeaking, However he has developed his own unique way of communicating. On our first visit he was hesitant to enter the building,
which was understandable being new. Staff welcomed both Him and I with genuine worth and respect. After a brief hand-over my Daughter and I left. On our return to pick him up to find he was very content and happy. He was offered the next week-end, which he enjoyed. On our Third visit, He was unable to contain his enthusiasm unwilling to wait, pushing me into the Building and leaving me to unpack his things while he entered the small communal area. On my return he was very reluctant to leave. I am unable to express my gratitude to the staff in the Willow unit at Brancepeth Court Actions Speak louder than Words. My Son has Found His Happy Place.
Thank You Willington Care Village.
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Review from O C (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was admitted via crisis to Brancepeth Court. Was treated with warmth & respect by everyone she came into contact with. The senior carer, Janie, went above and beyond to help not only Mum but myself feel reassured. Residents seem happy and cared for (loved). Lots of activities and interaction among
residents, staff and visitors. Felt listened to by everyone. Lovely, friendly home. Mum would have stayed, but we needed her closer to us. Thank you.
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Review from Ian L (Son of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our Mum became a resident, both through temporary and permanent status, she has gained an extra spring in her step. From how she was beforehand, her appetite for food and enjoyment has totally transformed for the better.
On every visit we can see how much the care workers, kitchen staff and all
workers are attentive to our mum's needs.
It's such a joy to visit and also to see how happy our mum is - for this we will be forever grateful and full credit to all the care team. MUCH APPRECIATED and THANK YOU
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Review from R W (Granddaughter of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My grandmother never settled here. When she was in hospital on end of life care, a substantial amount was taken from her room. No CCTV in the corridors to support officers in their investigations. I would not put another family member here.
Reply from Uriel Inglis, Regional Manager at Brancepeth CourtHi, I’m very sorry to read your review and to hear that your grandmother didn’t settle with us. We fully understand how difficult this time was for you. Regarding the concern raised seven months ago, no evidence was found to show that anything had been taken from your grandmother’s room; however, we acted in good faith and provided the amount you believed was missing. We cooperated fully with police enquiries, and no wrongdoing by the service was identified. We also prioritise residents’ dignity and privacy, which is why CCTV in corridors is not appropriate in our care setting. We are sorry you feel this way and remain committed to providing transparent and compassionate care.
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Review from A G (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After always promising my mam not to place in a care home, we had no other choice than to do this for her own safety, after only 1 week of staying here she was so settled and happy, receiving the best care from lovely staff members, weight gain was very important & within weeks gained nearly a stone
in weight. Every member of staff are a great asset to the team, manager is so helpful and approachable with any problems we faced. Myself & siblings have utmost peace of mind knowing how happy our mother is.
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Review from Sarah H (Granddaughter of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Willington Care Village - Brancepeth Court - the place where nothing is too much trouble for the staff. All residents are well cared for always happy.
The care my Grandma has received here has been above and beyond. there isnt one thing I canfault. Since coming here she is brighter and happy.
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Review from Jeanette W (Respite Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I received while I was in Brancepeth Court, Willington was absolutely first-class. Every member of staff treated me with care and respect. The food was excellent.
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Review from Dawn P (Daughter of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that all the staff gave my mother was absolutely brilliant. The staff were all supportive, professional, polite and friendly. They allowed my whole family to relax as we knew they were taking care of her. She was in extreme pain and distraught when she just arrived from hospital but within
an hour she was relaxed and comfortable. The food is of excellent quality. Overall amazing service!!
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Review from David W (Husband of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife arrived at Brancepeth Court towards the end of November 2024, I'm impressed with the standard of the home and level of care that she receives, following a major stroke last year.
As a daily visitor, I find the home has a warm and welcoming environment. The carers and nurses always have a smile
on their face and this is reflected in their care towards the residents. They are a credit to their profession.
A lot of effort was put in to make the home festive for the Christmas period, including the staff who entered fully into the spirit of Christmas. An excellent dinner was served up for Christmas Day and all the residents received presents from the home.
The activities staff work very hard and provide a varied selection of activities, especially in the run-up to Christmas. The kitchen staff also work hard to provide delicious, home-cooked meals and varied snacks.
I find the environment of Brancepeth has contributed to my wife's speech recovery which had previously lapsed. Now that my wife is a resident here, I'm confident her health and well-being will continue to improve.
Reply from Karen, Home Manager at Brancepeth CourtThank you for your kind words which I have shared with the entire team! It is our privilege to care for your wife at Brancepeth Court and it's always a pleasure to see you when you visit.
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Review from Peter G (Husband of Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first 10 minutes I was in the home, I knew this was where my wife was going to be cared for. I met a team leader and a nurse and their professionalism and support meant I didn't need to see the room. I decided there and then that this is where I wanted my wife to be. My decision to have
my wife cared for at Brancepeth Court was proved correct straight away. The whole team, from carers, nurses, cleaners, cooks and management, deserve praise for their love, care, professionalism and dedication to their clients. A massive well done to them all.
Reply from Karen, Home Manager at Brancepeth CourtThank you, Peter, for your lovely words which I have passed on to the whole team. It was a pleasure to have your wife with us.
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Review from E W (Respite Resident) published on 12 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Being a younger resident I was dreading my time in respite and a time to heal in bed as I thought I would be stuck in my room with my broken leg watching a television. Luckily for me, the staff encouraged me to spend time mixing with the other residents during activities and meal times which helped
break barriers between us and really helped me settle in.
The staff from cleaners, handymen, carers, cooks and domestic all have a polite and courteous manner and are always trying to assist you as best they can.
Compared to other care homes I have stayed in Brancepeth has excelled in their activities provision they really try to think outside the box at times which can be seen by the website and displays.
When it came to meal and snack times there was always a choice of homemade meals available which were delicious.
This by far has been my most comfortable care home experience I would definitely recommend Brancepeth to anyone who is looking for an exceptional care home.
Reply from Jacob Bordon, TBC at Brancepeth CourtThank you so much for your kind words! It was truly a pleasure having you with us, and we're delighted to hear you enjoyed your time here. Please know that you're always welcome to stop by for a visit anytime.
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Review from S G (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff, from carers, activities coordinators, cleaners and catering have all been polite, approachable and helpful.
They go the extra mile and try to involve all service users, the activities are always varied - keep up the good work ladies.
There is one exceptional carer who treats my mum with
the utmost respect.
I think all staff go above and beyond.
Reply from Karen, Manager at Brancepeth CourtThank you so much for your lovely review - we truly love having your mum with us! I will pass your words on to the whole team who go above and beyond.
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Review from C J (Daughter of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mam enjoys being here. The staff are very approachable, Mam loves all of the entertainment provided.
Reply from Bethany Morrow, Care Manager at Brancepeth CourtThank you for taking the time to leave us a review, it is lovely to hear that you find our staff team approachable and that your mam is enjoying her stay with us. We will share this review with our team.
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Review from Julie D (Daughter of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam would like to thank all the staff for all the care they have given to her while being here for rehabilitation after breaking her pelvis.
Myself and family are also more than happy with the care and entertainment that has helped my mam has stayed there. We have no complaints at all and are very
happy, all the staff have been amazing and we can't thank you all enough.
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Review from David H (Husband of Resident) published on 19 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed by the warmth, care and pleasant attitudes shown by every sing person with whom we come into contact. Nothing is ever too much for them to deal with.
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Review from M F (Daughter of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum was taken to Brancepeth Court in October, she has been shown kindness, respect and friendship by all members of the team, as have my dad and I for whom this has been a difficult few months. Staff have picked up on things with Mum and dealt with them quickly and effectively and have always
taken time to listen to our worries and concerns. I could not recommend Brancepeth Court highly enough.
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Review from B F (Respite Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here for respite care on the 09/06/2023 until 05/07/2023. Wonderful care here, the food is wonderful and staff were superb. Would recommend this home to anybody who needs looking after.
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Current Review Score: 9.6 (9.580)

Overview of Review Score

The Review Score of 9.6 (9.580) out of 10 for Brancepeth Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.680 for Brancepeth Court is calculated as follows: ( (166 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 197 Ratings = 4.68
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Brancepeth Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Brancepeth Court

What types of Care is Brancepeth Court registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brancepeth Court have?

There are 44 Single Rooms.

What are the Facilities & Services at Brancepeth Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Brancepeth Court to the centre of Crook?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brancepeth Court to verify any information. View our terms and conditions. Brancepeth Court has an Enhanced Service - more info.