Brancepeth Court

My dad trusted me to find him a place for him that would provide end of life care and 24 hours nursing. It was not a task I found easy but on visiting Brancepeth Court, within minutes of being there I knew it was a place I would feel happy for my dad to spend the last weeks of his life. It is bright and airy and the welcome is always warm and friendly. After talking with members of staff, I left without a doubt everything I would want for my dad was here. They were very kind to me too and showed great compassion.

On the whole, we find this home good, with good staff. The only thing that could be improved greatly is the stimulation of residents, not just occasionally, but in my opinion, daily. Even one person designated to this task and especially at weekends. Those that can walk made to move etc, more children entertaining from schools, dance schools - pet therapy or just a daily chat. I understand staffing may be a problem.

My Mam moved to this home two weeks ago and her family could not be happier. The care is brilliant and Mam gets plenty food and drink. She is always clean and well presented, you can tell she gets regular baths. All of the carers are very friendly and they cannot do enough for you.

All of the staff - nurses, carers, domestics, admin, laundry, kitchen, maintenance and management, were at all times pleasant, friendly and welcoming to myself and other family members when we visited.

Thank you

The staff at Brancepeth Court, Willington Care Village, did a wonderful job in looking after my very elderly mother. Always patient and kind, every one of them. Above all, I think the most important thing was that they really got to know my mam and understand her. They seemed to like her and care for her personally and she certainly liked them and trusted them. They seemed to be like this with everyone no matter how busy.

My aunt is 99 this month and has been at Brancepeth Court for nearly 2 years when she had a chance to move nearer her friends and home village, she refused saying she "could not be cared for better." All the staff from nurses to cooks and cleaners show the utmost care and respect for my aunt and I'm very thankful that she has such care.

The care home cannot be faulted in any way.

Very helpful and kind. Would recommend them to everyone.

Thank you for looking after Nana. She is loved and well taken care of. She loves her bath and the nurses treat her with dignity and take the time to keep her comfortable. Thank you.

The care in this home is excellent. The staff and assistants are very caring and always helpful. The support at this very difficult time is second to none. My Aunt is treated with dignity and loving care. Thank you all.

My brother has been well cared for in Brancepeth Court over the past 6 weeks.

I have nothing but praise for the care my mother receives. She is happy and contented, secure and treated with dignity. She eats well there and enjoys the food. The staff are wonderful to her and she thinks the world of them all. I thank ALL staff there who do an excellent job.

Clean, the staff are very helpful and the food is good.

Now mum is a resident it is proved to have a very homely feel and it's like having an extended family.

All the staff were friendly, excellent, respectful. Nothing was too much trouble and greeted by everyone I passed coming in. Felt very happy that dad was there because everyone was so good to him and the family. Would recommend it to anyone.

Our congratulations go to all involved in setting up and maintaining his well-run facility.

My husband was admitted to Brancepeth Court as a respite care resident. This was due to myself being hospitalised. I am his prime carer. He was treated really excellently as was I. Food was lovely and the staff couldn't do enough for him and our family. A really lovely place, would not hesitate to recommend it to anyone. Safety was excellent. He needed bed rails which were quickly provided.