Redworth House Care Home

Byerley Road, Shildon DL4 1HQ
Review Us
9.9 36 Reviews
  • Redworth House Care Home, Shildon
Redworth House is a 68-bedroom care home in Durham that excels in delivering high-quality care for people requiring nursing, residential, dementia or a learning disability.

Health Carer staff gain extensive skills and expertise, through comprehensive training and adhere to updated health and safety regulations.

Creating a relaxing environment that effectively supports those facing mental health challenges, complemented by picturesque surroundings. Residents actively engage in a diverse range of hobbies and activities, ensuring a fulfilling experience.
Show Redworth House Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1080 – £1190
  • Self-Funded Residential Dementia Care: £1080 – £1190
  • Self-Funded Nursing Care: £1080 – £1190
  • Self-Funded Nursing Dementia Care: £1080 – £1190
  • RESPITE Self-Funded Residential Care: £1080 – £1190
  • RESPITE Self-Funded Residential Dementia Care: £1080 – £1190
  • RESPITE Self-Funded Nursing Care: £1080 – £1190
  • RESPITE Self-Funded Nursing Dementia Care: £1080 – £1190

These prices are only a guideline, please contact Redworth House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Marrissa Jewitt (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Redworth House Care Home Reviews (36)

9.9

Redworth House Care Home has a Review Score of 9.9 (9.862) out of 10, based on 17 reviews in the last 2 years.
Over all time Redworth House Care Home has 36 reviews.

Overall Experience
  • 30
  • 5
  • 0
  • 0
  • 1
Date Published
  • 36
  • 3
  • 4
  • 17
  • 19
Reviewer Connection to Redworth House Care Home
  • 14
  • 8
  • 5
  • 3
  • 2
  • 2
  • 1
  • 1
Total of 36, showing 1-20
Review from David H (Wife of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was at Redworth House for palliative care. When she first arrived we had problems some down to me and some to them but all my concerns were quickly address. After this shaky start the care she received was excellent from all the staff. My wife was treated with dignity and respect at all times,
the food I can not comment on as she would only eat ice cream by then but they did try. She passed away after 3 weeks and was prepared for next stage of her journey by them. Thank you all at Redworth House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A G (Wife of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Redworth Care Home for 17 months. I only have words of empathy support caring understanding and respect shown towards him by all the staff. They always made him feel comfortable and reassured him in times when needed. He always felt safe and spoke highly of the staff as I, his wife,
did too. I thank them so much for taking good care of him for me I will never forget all of the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fiona E (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oh my goodness, this place and it's staff are amazing. So patient and caring, and absolutely brilliant with my mum during her stay. We never thought that mum would get better, but the care and dedication of the amazing team on the IC unit has worked wonders, we will always be grateful to you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda C (Sister of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister is currently in Redworth House Care Home for respite. The care home is clean, modern, lovely and warm for the residents. I found the staff very warm and friendly. She has her own room with a TV and a nice view from her window where she can people-watch.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R R (Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy here, have a lovely room and good facilities. My carers are happy all the time nothing is too much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Keith B (Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff and the facilities very polite and helpful. Nothing is any trouble or a problem.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R H (Brother of Resident) published on 24 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very good. Facilities also very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M L (Resident) published on 24 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, clean and helpful. Good food and service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Resident) published on 16 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, wonderful care, very friendly and nothing is too much trouble. Much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Wife of Resident) published on 30 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my husband daily and always feel welcome. Very efficient and pleasant staff and excellent management. If I have any questions, they listen and comply with my wishes. My husband is well looked after and I always feel safe leaving him in their care. They treat all residents equally.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J T (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased with Mam's care. Seems like everything gets done that is needed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G W (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When Mum arrived at Redworth House she had been very ill ad dramatically underweight, she has been looked after and helped back to a good level of movement and weight gain.
She enjoys the activities and has made friends with other residents so interacts socially now. All staff are amazing and nothing
is a trouble for them to offer assistance and help.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T H (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Redworth House Care Home are kind and caring. They treat my mam with care and respect and make sure she is well and her needs are always met.
They are always welcoming to myself and family members who visit the home. The home is spotlessly clean and very modern.
Thank you to all the
staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Brother of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relative has been in for three days now. Found the staff very obliging and will help you with anything.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amanda S (Daughter of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic bunch of girls who helped my mum through a really difficult time after she fractured her knee. Really caring, very patient and had a lot of time for my mum. Nothing was ever too much trouble.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from James R (Son of Resident) published on 26 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
First of all I can't praise or thank Redworth House staff enough for their care of my mam who was in Redworth for 7 weeks after a hip operation. They were wonderful with her from day one. In particular, thanks to the team on shift when Mam was really poorly. Also to the occupational therapists and people
I only heard of in name, the physios?
The care home itself looked like it had recently been refurbished and was immaculate. Highly recommended.
Many thanks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eileen B (Partner of Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has been in Redworth House Care Home since March 2023 becoming permanent in july 2023. I must say thing whilst the staff have cared for him exceptionally well they have also given huge support at all times. I feel part of their 'family' and this is extremely welcomed and appreciated.
I
have peace of mind that I can visit at any time and know he is settled and well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elaine H (Daughter of Resident) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff were so friendly and helpful, always kind, even when having to be firm with care for my mother. They treated her medical needs but also made her laugh and appreciate what she had. Food was lovely, and she gained back the weight she had lost in hospital. Physio was good, and having people in to
do her hair and nails was a lovely treat.
Only criticism would be that there is an awful lot of work for only two staff at a time when the ward was full.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R M (Son of Resident) published on 16 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff were lovely and helpful, as my dad was taken here from hospital for end of life care. The care home made it possible for all family and friends to say their goodbyes, which would not have been the case at hospital.
Reply from Helen Reeve, Home Manager at Redworth House Care Home

Thank you so much for your lovely comments, they are much appreciated. I will pass this on to the staff involved with your dad's care. We hope we made a difficult time a little easier for you and your family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrea J (Daughter of Resident) published on 16 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was completely settled since moving to this care home from respite at another home. All the staff interact with the residents with the best care in mind; always supportive to me too and there to help my concerns. Great activities and events, making Dad's stay better.
Reply from Helen Reeve, Home Manager at Redworth House Care Home

Thank you very much, it is good to hear your views and we appreciate you taking the time to send a review in. We enjoy seeing our residents involved in the various activities and your dad loves to take part!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Redworth House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.862 for Redworth House Care Home is calculated as follows: ( (169 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 195 Ratings = 4.862
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Redworth House Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (6)

Marrissa

Marrissa

Job Title: Registered Home Manager Joined: 2024

Marrissa has worked in care for over 20 years. Career started as a care assistant and progressed to Home Management in 2013.

Paula

Paula

Job Title: Deputy Home Manager Joined: 2018

Paula has worked in care for over 20 years. She has progressed from care assistant to Deputy Manager at Redworth House.

Mark

Mark

Job Title: Home Administrator Joined: 2023

Mark joined Redworth House in 2023. He supports the team with all aspects of administration.

Kim

Kim

Job Title: Activity Co-Ordinator Joined: 2024

Kim joined Redworth House in 2024. She delivers high-quality activities to enhance social stimulation to residents throughout the home.

Emillie

Emillie

Job Title: Health Care Assistant Joined: 2024

Emillie joined Redworth House in 2024. Emillie enjoys working as part of the team as well as an individual. Her goal is to deliver a high standard of care and to ensure residents are well supported and happy.

Sonia

Sonia

Job Title: Activities Co-Ordinator Joined: 2025

Sonia joined Reworth House in 2025. She supports the activity team to plan and maintain social activities for Residents at Redworth House.

Frequently Asked Questions about Redworth House Care Home

What types of Care is Redworth House Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Redworth House Care Home have?

There are 68 Single Rooms.

What are the Facilities & Services at Redworth House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Redworth House Care Home to the centre of Shildon?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Redworth House Care Home to verify any information. View our terms and conditions. Redworth House Care Home has an Enhanced Service - more info.