Care Homes Owned by The Bondcare Group in Tyne & Wear
9.3
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Tyne & Wear for The Bondcare Group are showing below.
View the details of all 65 locations (with 2351 reviews) owned by The Bondcare Group
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The Bondcare Group Locations in Tyne & Wear (2)
Allan Court
9.8
64 reviews
Woodlands, Benwell Lane, Newcastle upon Tyne NE15 6RU
"I am very impressed with Allan Court. I have always found the staff to be welcoming on my visits. Any concerns or questions as regards…" Read all 64 reviews
Location Type Care Home
Allan Court is a Newcastle-upon-Tyne care accommodation that takes on nursing, residential and respite needs, while being especially skilled in looking after the needs of those with dementia and Alzheimer's. Carers offer appropriate care qualifications… Read more about Allan Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 62 Rooms
- from £1,200 / week
Donwell House Nursing Home
9.8
49 reviews
Wellgarth Road, Donwell Village, Washington NE37 1EE
"We were able to go on holiday this summer, safe in the knowledge that staff now know my mum really well (after just 7 months as a resident)…" Read all 49 reviews
Location Type Care Home
Donwell House Nursing Home offers quality care services through personalised packages that suit the individual while standing up for privacy and dignity. This versatile service welcomes individuals with dementia and physical disabilities, being an… Read more about Donwell House Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 63 Rooms
- from £1,290 / week
Other Care Groups you may be interested in:
The Bondcare Group Reviews in Tyne & Wear (113)
9.3
The Bondcare Group has a Group Review Score of 9.3 (9.280) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.
Review of
Donwell House Nursing Home
from G A (Daughter-in-law of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were able to go on holiday this summer, safe in the knowledge that staff now know my mum really well (after just 7 months as a resident) and she would be safe, feel secure and happy. Seeing lovely posts while we were away (on social media) of a variety of activities being enjoyed by residents was
so reassuring. Staff at Donwell House really do go the extra mile - special mention to the handyman (Kevin) too - who grows veg etc and has created lovely outdoor and indoor environments for the elderly residents and the staff too.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Donwell House Nursing Home
from J E (Stepdaughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My stepmam always looks clean, tidy and cared for. The staff are friendly and helpful and it is clear that they have good relationships with residents and visitors. There are plenty of activities for residents to do and we enjoy joining in too! Would highly recommend! Thank you to all staff for your
hard work and dedication.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Donwell House Nursing Home
from Jeffrey L (Husband of Resident) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm very satisfied with the care and all other aspects of the nursing home.
All of the staff are excellent and are very friendly.
All of the staff are excellent and are very friendly.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Allan Court
from J B (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Allan Court is a busy care home. My father has been a resident for almost a year. The staff were very welcoming when my dad arrived and have been great at helping him settle in.
My dad's needs can be quite complex and demanding which they manage very well. He enjoys the food and gets on well with the
My dad's needs can be quite complex and demanding which they manage very well. He enjoys the food and gets on well with the
staff.
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Review of
Donwell House Nursing Home
from Diane H (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mam was at Donwell from February 2023 until July 2025 and I could not have been more happy with the care she received from all the staff. Their friendly cheerful manner with residents and families made it a home. Mam was happy and well looked after and I loved my visits, I was made really welcome
and was encouraged to join in many social activities which were really fun for all. Highly recommend them for the care of your loved one.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Donwell House Nursing Home
from J H (Friend of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
As my friend, who is disabled, could no longer manage his day-to-day life in his own home, he went into Donwell House. I can see he is happier and more content. He has his own furniture in his room with personal things, which he likes, he is well looked after, which I am pleased to see. He has always
been a very independent man who got out and about in his electric vehicle chair when he lived alone, with the help of carers going in, so he is used to carers and accepts this is part of his life.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Donwell House Nursing Home
from Ann M (Friend of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff are really friendly and take great care of my friend, he has really enjoyed staying here and congregates with everything going on.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Donwell House Nursing Home
from Terence C (Friend of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Great home lots of activitys. Good food and choice of food. Friendly staff very efficent.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Donwell House Nursing Home
from June D (Friend of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My friend is very comfortable, really well looked after. The staff are wonderful. There's always plenty to do. My friend is very happy.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Donwell House Nursing Home
from Karen W (Sister of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visit my brother twice a week,the level of care is very good,and he seems generally happy when I visit,the staff know to contact the family with any questions,and I can speak to the nurse in charge or carers any time i have questions or concerns.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Donwell House Nursing Home
from Geraldine C (Friend of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My friend went into Donwell House for respite but after 6 weeks knew he couldn't manage at home so decided to stay permanently. Now 8 months down the line he is settled in very nicely. He's very happy with everything, the staff are all very efficient, he loves all the activities. Everyone seems to go
the extra mile for all the residents. He is very happy with his choice and I have peace of mind knowing he is getting looked after.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Donwell House Nursing Home
from Mary Q (Friend of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My friend was admitted into hospital, he was told he needed to have respite, after being in Donwell House he realised he would not be able to cope at home, he stayed in the home where he said he loved being here as the meals are good, plenty of activities to do and the lovely staff are at hand to give
him support. My friend has always been a very private person, and the staff here have given him a new lease of life.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Donwell House Nursing Home
from Joyce C (Regular Volunteer) published on 21 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Residents are well cared for in a very clean environment. Staff are dedicated and are caring in their roles. There are activities everyday and all residents are included regardless of their capabilities. Meals are nutritious and varied giving residents choice of alternatives. I would recommend this
care home to anyone looking for a place for their loved one.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Donwell House Nursing Home
from Jonathan D (Respite Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Only had a 2-week stay. I found all the staff helpful, understandable and accommodating to my needs. Specific mention should be given to the kitchen staff who went out of their way to cater for my dietary needs.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Donwell House Nursing Home
from John C (Friend of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After recently visiting a dear friend at your home, I was truly overjoyed to see how well he is being cared for. He looked so well and genuinely happy, which warmed my heart.
The home itself is beautiful-clean, spacious, and pleasantly fragrant. From the moment I arrived, I was struck by the welcoming
The home itself is beautiful-clean, spacious, and pleasantly fragrant. From the moment I arrived, I was struck by the welcoming
atmosphere. The staff were all smiles and incredibly kind, creating a lovely, comforting environment.
It was such a wonderful feeling being there, and I was thoroughly impressed by how caring and attentive everyone was. To the whole team: please keep doing what you're doing. It's clearly making a difference-it shows in the residents' faces.
From the bottom of my heart, thank you for taking such good care of my dear friend.
It was such a wonderful feeling being there, and I was thoroughly impressed by how caring and attentive everyone was. To the whole team: please keep doing what you're doing. It's clearly making a difference-it shows in the residents' faces.
From the bottom of my heart, thank you for taking such good care of my dear friend.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Donwell House Nursing Home
from Gladys D (Sister of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Pleased with my sister's care. Sometimes not happy with choice of clothes in winter she is cold.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing Home
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Review of
Donwell House Nursing Home
from M A (Son of Resident) published on 18 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having a parent moved to a care home is not a decision that is easy to make. Having no real alternative I am relieved and delighted that we chose Donwell House.The staff could not be nicer this is endorsed by my mum too. I finally realise how much of a strain it was on my closest family members, I trying
to keep mum in her own home. She is so much safer than when carers visited 4 times a day. So pleased we chose Donwell House.
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Review of
Allan Court
from Monica M (Sister of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very impressed with Allan Court. I have always found the staff to be welcoming on my visits. Any concerns or questions as regards my brother's care have been answered and dealt with in a caring and professional manner. The home is clean and provides a good choice of meals. I am unable to visit
my brother as regularly as I would like but I know he is safe and well cared for.
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Review of
Allan Court
from Norma P (Wife of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband arrived at Allan Court in April 2024. We have received nothing but polite care and management from the staff. His room is always clean and tidy. The staff are very approachable and always provide me with peace of mind.
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Review of
Donwell House Nursing Home
from Christine C (Daughter-in-law of Resident) published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our first contact with the care home was under emergency circumstances, taking our mother-in-law at short notice. On a number of different occasions and each time, we felt she was treated with kindness and respect. Communication between the care home and ourselves was amazing. Daily activities and trips
keep her very engaged during all her stays. We have been very pleased with all their services and the kindness of all the staff. Thank you for everything.
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