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This versatile service welcomes individuals with dementia and physical disabilities, being an adaptable accommodation and with staff boasting a great wealth of care experience.
Residents have a choice of communal and quiet lounges, as well as mature gardens with raised flower beds, a water feature and a patio area.
Care Provided by Donwell House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Donwell House Nursing Home for full pricing details and T&Cs.
Contact Donwell House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Bianca Pavel(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Donwell House Nursing Home Reviews (59)
Donwell House Nursing Home has a Review Score of 9.8 (9.781) out of 10, based on 27 reviews in the last 2 years.
Over all time Donwell House Nursing Home has 59 reviews.
Very happy with the care being given to my friend who has complex needs.
Thank you for your review and kind words. It is a pleasure looking after your friend.
Her needs were complex, but they handled this in consultation with her and with us and communicated well, to ensure we were an essential part of the care team, when making decisions eg when to move her from residential to nursing care.
Bianca, Tracey and Amanda are a very strong management team who make a massive committment to residents and their families but are also clearly respected by staff. This is a happy home, where residents clearly feel secure and genuinely loved. They go the extra mile to organise outings and events, such as the VE day celebration today, with a real respectful and later a party atmosphere, brass ensemble and lovely buffet. The cook and Handyman Kevin also need a special mention for ALWAYS going the extra mile to do whatever is needed , way outside of their job descriptions. An amazing team, I would recommend.
From all staff we Thank you for your lovely review and kind words. It was a pleasure looking after your mother-in-law.
I am so pleased with the care my husband is having, everyone is so friendly and caring. His birthday party was fabulous, lovely spread, presents, singing. So pleased he is here. Thank you all.
Thank you so much for your kind words. We are really happy to hear that you are happy with the care we provide .
My dad has been met with dignity and friendliness that I did not expect. He has been here a few weeks and already is feeling relaxed and accepted, even his humour is met with humour. My dad's birthday today surprised us all. A full birthday spread, gifts, singing and smiling, it truly was a joy to see, and my dad felt seen, and cared for. Thank you.
Thank you so much for your kind words , we are happy to hear that your father is happy and feels safe.
The care and attention provided by staff and management is second to none. Quality rooms you can personalise with all facilities you could need.
Thank you so much for taking the time for this lovely review and kind words.
This care home is very clean and friendly. The staff are all very pleasant and helpful. The rooms are extremely comfortable, and spick and span. There are lots of activities to do, if you choose. The residents are treated with the greatest respect and are always put first.
Thank you so much for taking the time for your lovely review and kind words. We will share the review with all staff.
Walking through the doors lovely environment, warm and inviting, fragrant no bad odours. Managers door always open and happy to talk to you. Staff friendly, helpful and supportive. We can leave Mam/Wife feeling she is safe and well cared for. Staff work very hard. Could do with an extra staff member due to the support and care needed. Toilet requests have to wait quite a while due to supporting others.
Thank you for your kind and thoughtful review. We are delighted to hear that you find our home warm, welcoming, and a comfortable environment for your Mam/Wife. It is especially encouraging to know that our team is seen as friendly, supportive, and dedicated, and that you feel confident she is safe...
I have found most of the team at Donwell House to be caring, professional and friendly. I would add that a few people there go above and beyond. The building and some of the rooms look a little tired but I do see regular improvements being made. I'd like to see easier access to a safe outdoor area during the Spring/Summer months.
We are very pleased to hear that you have found our team to be caring, professional and friendly. Your kind words mean a great deal, and we will be sure to pass on your appreciation to the staff, especially those who have gone above and...
My mam became a resident in May 2025 due to a decline in her Alzheimer's.
We quickly discovered that the foundations of this care home are built on kindness, respect, care, compassion and dignity.
The staff become surrogate family to the residents and as such, have the residents best interests at heart and this was evident in every interaction my family witnessed, not just with my mam but with all residents.
My mam passed away a week ago but during her last days the staff were incredible, showing such compassion, kindness and love not just to my mam but to the whole family. As a family we will forever be grateful and no words I have are enough to thank each and every member of staff. Angels on earth
Thank you so much for the beautiful , kind words. It has been an absolute pleasure caring for your mother.
My mam was a long-term resident at Donwell House from 2018 to 2026. I'd like to thank all of the present and previous care staff who have looked after my mam so well through her battle with AD. On all of our visits the staff have been friendly and helpful. In earlier years, my mam really enjoyed the games and entertainment on offer each week. She was also very happy with the food and refreshments served every day. I've visited quite a few local care homes in recent years, in my opinion Donwell House stands out as one of the best in the region.
Thank you so much for your lovely review and kind words. It has truly been a pleasure caring for your mother and seeing you all during your visits.
My Dad has been in Donwell House for just over two years. As applies to all residents leaving your home and moving into a care home is a huge upheaval. That said the team at Donwell have been truly outstanding and made my Dad feel safe at first, then content, and finally feeling really settled there. We have, as a family , met some lovely staff who really go the extra mile in making a difference for both residents and their families.
Thank you so much for your kind words and review. It is a pleasure looking after your father.
My stepmam always looks clean, tidy and cared for. The staff are friendly and helpful and it is clear that they have good relationships with residents and visitors. There are plenty of activities for residents to do and we enjoy joining in too! Would highly recommend! Thank you to all staff for your hard work and dedication.
Thank you so much for your review and kind words. We are extremely happy to hear that you are happy with the care we provide.
All of the staff are excellent and are very friendly.
Thank you so much for your review and kind words. It is a pleasure looking after your loved one.
Mam was at Donwell from February 2023 until July 2025 and I could not have been more happy with the care she received from all the staff. Their friendly cheerful manner with residents and families made it a home. Mam was happy and well looked after and I loved my visits, I was made really welcome and was encouraged to join in many social activities which were really fun for all. Highly recommend them for the care of your loved one.
Thank you for your kind and lovely words. It was a pleasure looking after your mother.
As my friend, who is disabled, could no longer manage his day-to-day life in his own home, he went into Donwell House. I can see he is happier and more content. He has his own furniture in his room with personal things, which he likes, he is well looked after, which I am pleased to see. He has always been a very independent man who got out and about in his electric vehicle chair when he lived alone, with the help of carers going in, so he is used to carers and accepts this is part of his life.
Thank you for your review and kind words. It is a pleasure looking after your friend and we are happy to see that he is happy living here.
The staff are really friendly and take great care of my friend, he has really enjoyed staying here and congregates with everything going on.
Thank you for taking the time for review and kind words. It is a pleasure looking after your friend.
Great home lots of activitys. Good food and choice of food. Friendly staff very efficent.
Thank you so much for thanking the time to review us and for the kind words.
My friend is very comfortable, really well looked after. The staff are wonderful. There's always plenty to do. My friend is very happy.
Thank you for your lovely review and kind words. It is a pleasure looking after your friend.
I visit my brother twice a week,the level of care is very good,and he seems generally happy when I visit,the staff know to contact the family with any questions,and I can speak to the nurse in charge or carers any time i have questions or concerns.
Thank you for your lovely review , it is a pleasure looking after your brother.
My friend went into Donwell House for respite but after 6 weeks knew he couldn't manage at home so decided to stay permanently. Now 8 months down the line he is settled in very nicely. He's very happy with everything, the staff are all very efficient, he loves all the activities. Everyone seems to go the extra mile for all the residents. He is very happy with his choice and I have peace of mind knowing he is getting looked after.
Thank you for your review and your kind words. It is a pleasure looking after your friend.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 August 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Donwell House Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Donwell House Nursing Home.
Accreditations
There are no accreditations posted yet for Donwell House Nursing Home.
Meet the Team (0)
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Frequently Asked Questions about Donwell House Nursing Home
What types of Care is Donwell House Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Donwell House Nursing Home have?
There are 63 Single Rooms.
What are the Facilities & Services at Donwell House Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Donwell House Nursing Home to the centre of Washington?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Donwell House Nursing Home to verify any information. View our terms and conditions. Donwell House Nursing Home has an Enhanced Service -more info.