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This versatile service welcomes individuals with dementia and physical disabilities, being an adaptable accommodation and with staff boasting a great wealth of care experience.
Residents have a choice of communal and quiet lounges, as well as mature gardens with raised flower beds, a water feature and a patio area.
Care Provided by Donwell House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Donwell House Nursing Home for full pricing details and T&Cs.
Contact Donwell House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Bianca Pavel(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Donwell House Nursing Home Reviews (59)
Donwell House Nursing Home has a Review Score of 9.8 (9.781) out of 10, based on 27 reviews in the last 2 years.
Over all time Donwell House Nursing Home has 59 reviews.
My friend was admitted into hospital, he was told he needed to have respite, after being in Donwell House he realised he would not be able to cope at home, he stayed in the home where he said he loved being here as the meals are good, plenty of activities to do and the lovely staff are at hand to give him support. My friend has always been a very private person, and the staff here have given him a new lease of life.
Thank you for your review and your kind words. It is an absolute pleasure looking after your friend.
Residents are well cared for in a very clean environment. Staff are dedicated and are caring in their roles. There are activities everyday and all residents are included regardless of their capabilities. Meals are nutritious and varied giving residents choice of alternatives. I would recommend this care home to anyone looking for a place for their loved one.
Thank you for your review and for your kind words.
Only had a 2-week stay. I found all the staff helpful, understandable and accommodating to my needs. Specific mention should be given to the kitchen staff who went out of their way to cater for my dietary needs.
Thank you for your kind words and your thoughtful review. It is truly a pleasure to care for you.
The home itself is beautiful-clean, spacious, and pleasantly fragrant. From the moment I arrived, I was struck by the welcoming atmosphere. The staff were all smiles and incredibly kind, creating a lovely, comforting environment.
It was such a wonderful feeling being there, and I was thoroughly impressed by how caring and attentive everyone was. To the whole team: please keep doing what you're doing. It's clearly making a difference-it shows in the residents' faces.
From the bottom of my heart, thank you for taking such good care of my dear friend.
Thank you so much for your kind words. We are delighted to hear that you had a nice experience visiting our home. We truly appreciate you taking the time to share your positive experience.
Pleased with my sister's care. Sometimes not happy with choice of clothes in winter she is cold.
Thank you for your review. We're very pleased to hear that you're happy with the care provided. We also appreciate your feedback regarding clothing choices - we will take this on board and ensure we learn from it. We value every piece of feedback, as it helps us ensure the best possible care is provided at all times and that our residents feel happy and comfortable.
Having a parent moved to a care home is not a decision that is easy to make. Having no real alternative I am relieved and delighted that we chose Donwell House.The staff could not be nicer this is endorsed by my mum too. I finally realise how much of a strain it was on my closest family members, I trying to keep mum in her own home. She is so much safer than when carers visited 4 times a day. So pleased we chose Donwell House.
Our first contact with the care home was under emergency circumstances, taking our mother-in-law at short notice. On a number of different occasions and each time, we felt she was treated with kindness and respect. Communication between the care home and ourselves was amazing. Daily activities and trips keep her very engaged during all her stays. We have been very pleased with all their services and the kindness of all the staff. Thank you for everything.
My father was discharged to Donwell House from hospital at end of life with cancer. I cannot fault the staff at the home, they were lovely towards my dad and our family and nothing was ever a bother for them. I would have no hesitation in recommending the home to anyone requiring the service. They have a great team of staff and are always doing something to keep the residents entertained.
Thanks for taking the time to review the home; the team and I are all thankful for your kind, considered words.
We chose Donwell House for our mam following recommendations and viewing the home ourselves. The warm welcome from management, staff and residents, not only to mam but to the wider family too, made the transition from 'home' to care home so much easier. We were always kept well informed of every detail relating to mam's care and any requests or queries we had were quickly dealt with. As difficult as it was for Mam to leave her own home, she very quickly saw Donwell House as her new home, with lots of new friends. It was very clear to see how happy mam was. The end of mam's life in Dowell House was comfortable, peaceful and respectful. We could not be more grateful for this.
My mam received full nursing care after living independently from February 2023. She was made to feel very welcome and at home from every member of staff. She received excellent nursing care and was treated with warmth, dignity and compassion. I visited every day until her passing in July 2023 and was always treated with kindness and warmth and can never thank them enough for all there support especially in Mams final days.
I am more than happy with the care given at Donwell House Nursing Home. She's well-fed and kept very clean. The staff are very good and happy to help when asked.
Good service all around, All staff are helpful, informative and caring.
My father came to Donwell House from hospital for palliative care. We were very nervous about moving him to a care home, but all that vanished as soon as we met the staff and saw how they treated him. The warmth, care and dignity they provided for him in his last 4 weeks was amazing. My dad didn't always make it easy for them as he was quite agitated during the night, but they really supported both him and my Mum during this difficult period. I would have no hesitation in recommending to anyone placing your loved one in their care.
When I visit the home to see my wife I am always met with a smile from the management and asked if I am ok. This means a lot to me. The carers and nurses look after my wife well. I know she is ok which gives me great peace of mind.
A place at Donwell House became available, and after visiting and chatting with the staff (who all knew he was coming even two days before!) and the nurses, we felt it was the right place.
It felt welcoming, warm, comforting and clean, with a good ratio of staff to patients, a registered nurse was always on site (two, a lot of the time), and everyone was caring.
Dad was only there for less than two weeks sadly, but they couldn't have done more for him. Every member of the family, who went, said that they were impressed by the level of care and the team.
I wouldn't have chosen anywhere else for my dad's last days as I felt he was safe and well cared for... I only wish that he'd been there sooner.
Thanks to everyone at Donwell House.
My grandad was only in Donwell House for four weeks before he sadly died. However, the care he received was second to none. He was very happy in the short time he was there. The care standard, staffing ratio and dignity and respect from all staff at Donwell House were exceptional. Thank you for looking after my grandad.
Although my father was a resident in Donwell House for a short time before he suddenly passed away, the care and support he received from all members of staff were second to none. He was always treated with respect and dignity and his needs were met. He was always offered alternative food if he didn't want what was on the menu and if he wanted to stay in bed instead of getting up, he was always cared for well. I can't thank the staff enough for their care to my father and my family.
My wife was discharged from the hospital on end of life care with an expectancy of days or possibly weeks to live. A care plan was implemented and because of the dedicated organisation of care my wife received by all the staff from senior management, nursing and care staff my wife's physical condition improved so much that end of life care was no longer applicable. She still receives the most excellent care nineteen months on. Grateful thanks to all staff, especially for the compassion and dedication.
As my mother has only been in Donwell House Nursing Home since the 24th of March I can only rate good for most things as this is too early to tell, but having said that in the short while my mother has been there she has become more happy, settled and for the first time in months I have seen her smile, this proves to me Donwell are doing something right.
My gran has been in Donwell for a number of years and the last couple of years my grandad too. Always found them amazing, friendly and caring. Over the last couple of months, my grandad has become very unwell and staff at Donwell are always straight on the phone to me whilst giving him excellent care if there is any problem. He is in hospital at the moment but still has contact with me and always gives me support. Couldn’t have chosen a better place for them to live their final years.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 August 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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