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This versatile service welcomes individuals with dementia and physical disabilities, being an adaptable accommodation and with staff boasting a great wealth of care experience.
Residents have a choice of communal and quiet lounges, as well as mature gardens with raised flower beds, a water feature and a patio area.
Care Provided by Donwell House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Donwell House Nursing Home for full pricing details and T&Cs.
Contact Donwell House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Bianca Pavel(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Donwell House Nursing Home Reviews (59)
Donwell House Nursing Home has a Review Score of 9.8 (9.781) out of 10, based on 27 reviews in the last 2 years.
Over all time Donwell House Nursing Home has 59 reviews.
My mother-in-law is so happy at this care home. She is so well looked after and cared for even though she has very challenging needs. Staff are fantastic with her and treat her like their own family. She loves the food and has even gained some weight which was definitely needed from when she first arrived. Couldn’t recommend it enough.
My mother is being looked after by the lovely staff in Donwell House. She has dementia and is immobile due to breaking her hip and not being able to walk now, but the carers are fabulous and make sure she’s comfortable and attended to. I don’t live close by and rely on them to do everything for her.
As you walk into Donwell House it is very welcoming. All the staff are very friendly, helpful and approachable. The residents are looked after very well. Even through this difficult time of Covid, the staff have worked tirelessly to make sure the residents are kept safe and well. Many thanks on behalf of our family.
Everyone is extremely friendley and thoughtful to your needs.
Keep up the good work you are stars.
Where do I start? The staff, management and running of this care facility is amazing. They all care and the comfort, care, dignity and happiness of the resident are their top priority. The activity's undertaken by the home are fun and thoughtful. My mum is constantly smiling. The staff here do not stop, but nothing is too much trouble and are always friendly and smiling. The nursing side also deserves high praise. My dad is being looked after with care and dignity as life is drawing to an end, their kindness will be remembered.
The staff and management were brilliant with my husband; gave him the best care anyone could have. He was only in a short time, but I felt he was given all the care he needed. He had a lovely room, very clean and comfortable. I am very grateful to everybody who looked after him in his last few days.
The carers took great pride in their work and mam was always dress in coordinating colours, then a matching blanket would be added as she was watching tv in the resident's lounge. there were always plenty of enticing food and drinks around if mam wished to snack between meals.
The care and compassion shown were excellent. My mother died during the coronavirus lockdown but the manager made sure gwe could still visit mam as she did not have the coronavirus herself so we could be with her as she passed.
My mother has been in Donwell House since September 2019, in this time she has been looked after extremely well. The staff have gone above and beyond there normal duties, displaying exceptional professional and empathy at all times during the time leading up to my mothers passing. I was kept involved and the communications were excellent. This was also under exceptional circumstances (Covid-19), therefore every member of staff at Donwell House should be commended.
I had a good friend who lived at Donwell for five years until her death in December 2019 since new management came in I seen great improvement while my friend lived there, I would recommend this home to anyone who is considering to put a family member in Donwell to have a look around it. In the last few months of my friend's life she was looked after well and if I had any complaints I knew management would sort it out.
I would definitely recommend this care home, the staff are 2nd to none. My dad is extremely happy and enjoys the outings arranged by the activities coordinator. He really enjoys his meals and has put weight on since he arrived there in September 2919. Previously he wasn't eating properly. So all in all a really good plus for the hone. The manager is fab and always has time to listen to your chat.
The home has now become a “Community Hub” encouraging all parts of the community to hold meetings/events etc also involving residents in the activities.
There is a varied amount of activities carried out both in the home and community, this also involves regular trips out on the Minibus.
Staff are lovely, home is very clean and management is efficient and effective.
I am absolutely satisfied with the care given to my mother. The staff are wonderful, there is such a caring family atmosphere. There are so many things going on and very well organised involving the local community from the local nursery and junior schools and singalongs that get everyone feeling happy. There are many organised excursions in the minibus. My mother is always well-groomed and clean with hair and nails done. The food seems to be very good and plentiful, and the place is kept very clean. I only have good things to say about Donwell House and would unreservedly recommend it with 5 stars.
I love to visit her and feel happy that she is happy.
There is so much more going on for both residents and their families.
Totally recommend this home.
My dad was in Donwell House for 4 weeks before sadly passing away. We can't praise all the staff highly enough for the way they looked after our dad. It was a hard decision to put him in a care home but his Alzheimer's was at the stage where he needed 24-hour care and this was given by the dedicated and caring staff who made his last few weeks happy and contented. Thank you so much.
My mum has been in Donwell House Nursing Home for five years. She has a full life and never dull. The staff are fab and the home is clean and fresh.
Thank you for your review
Very kind and caring staff are looking after mam and making sure she is living as full a life as she can. The home has a very friendly atmosphere with lots of activities for the residents. Mam has complex health needs and the nursing staff are doing a wonderful job of meeting those needs. It's great to know she is happy and safe.
The overall experience as a family member visiting a resident is positive. Pleasant staff and a good standard of care is given, however when visiting, a regular occurrence is that when residents start arguing with each other, sometimes in a physical manner, and there are no staff on the floor due to other duties, we find ourselves having to go to look for staff. If no one is found, we have to intercede which isn't what we want to do, but for the safety of the residents, it has happened that we have had to guide residents away from each other. Another staff member on the floor would possibly remedy this.
Since coming to Donwell House he is out of his room all the time, eating his meals with other residents and interacting with staff.
My father in law has come on so much because of the level of care he receives from all the staff.
The carers are amazing, caring, loving people.
They are kind and considerate of all his needs.
The nursing staff are second to none, if he had still been in the other home we wouldn't have him here. Because of Donwell House, I can still spend quality time with him.
Thank you to all the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 August 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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