Care Home Owned by The Bondcare Group in Northumberland
9.2
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Northumberland for The Bondcare Group are showing below.
View the details of all 66 locations (with 2456 reviews) owned by The Bondcare Group
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The Bondcare Group Locations in Northumberland (1)
De Baliol Care Home
9.7
58 reviews
Woodhorn Road, Newbiggin-by-the-Sea NE64 6HN
"My dad moved into De Baliol in January this year following a bad experience and poor care at previous home. The 1st moment we met the staff…" Read all 58 reviews
Location Type Care Home
De Baliol Court Nursing & Residential Care Home is dedicated to old age care and helping people with physical disabilities, together with a wide range of specialist nursing needs. A versatile service is available for respite and day care for members… Read more about De Baliol Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- 59 Rooms
- from £1,090 / week
Other Care Groups you may be interested in:
The Bondcare Group Reviews in Northumberland (58)
9.2
The Bondcare Group has a Group Review Score of 9.2 (9.182) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.
Review of
De Baliol Care Home
from G W (Son of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad moved into De Baliol in January this year following a bad experience and poor care at previous home. The 1st moment we met the staff and looked around we got a real feel for the place. Since my dad became a resident in there we as a family are much happier and he settled in well. The staff are
a breath of fresh air and are all fantastic. They all interact with him and are a credit to the company. We can't thank them all enough for what they do and the support they give my dad. Absolutely fantastic team!!!
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Review of
De Baliol Care Home
from N W (Daughter of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From day one my dad was made to feel welcome, safe and comfortable. Staff made a lot of effort getting to know my dad which was a huge relief to us during the early days, it is plain to see that they know him very well now and often match his humour which is amazing to see and so very appreciated. The
staff go above and beyond on a daily basis and are always very welcoming and caring with us as a family too which makes all of us feel at ease. We are extremely happy with how it is ran and the communication is great.
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Review of
De Baliol Care Home
from Phyllis P (Wife of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Could do with more carers; they are overworked.
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Review of
De Baliol Care Home
from Raymond G (Son of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was admitted to De Baliol Care Home in July 2025 after a long period in hospital. She celebrated her 90th birthday this year, which in all honesty I didn't see happening last year. My mother says she is happy with the care she receives from the staff at the home and I agree that she has been
well looked after since she arrived. De Baliol in my opinion is well managed and has a good atmosphere.
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Review of
De Baliol Care Home
from Anthony F (Brother of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is well run well maintained and the staff take a lot of trouble to look after the residents.
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Review of
De Baliol Care Home
from William L (Nephew of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In October when my uncle first went into the care home for respite. The staff were excellent and I noticed how very clean the home was. My uncle has come on excellently. For 24/7 hour care, my wish and I hope he becomes a permanent resident.
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Review of
De Baliol Care Home
from C C (Husband of Resident) published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My wife is safe, and secure, and is looked after by some first-glass people. The home is clean and well-maintained. At the end of the day, it gives me peace of mind and that is worth a lot.
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Review of
De Baliol Care Home
from Jeffrey L (Nephew of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From day one when my uncle went into the care home he was treated very kindly and we the family, were treated the same, we were given information about his care and the staff helped with various other things for my uncle which they didn't have to do. We are happy that he is being well cared for in a
safe environment.
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Review of
De Baliol Care Home
from Lynn D (Niece of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care given to my auntie is always very good, regardless of when either I or other family members visit she always looks clean and comfortable. The staff are all friendly and make time to speak to visitors. Her room is well-maintained at all times.
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Review of
De Baliol Care Home
from Chris G (Daughter of Resident) published on 27 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mother has dementia and then suffered a severe stroke. As an ex-nurse myself, I cannot fault De Baliol in any respect. The care is excellent. Staff are incredibly caring and professional. Every request or query is answered promptly. Would highly recommend De Baliol
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Review of
De Baliol Care Home
from J R (Son of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
De Baliol Care Home provides a safe and secure home for my dad. The staff are very helpful and provide an excellent service. The knowledge that I can leave my dad safe and well looked after is reassuring.
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Review of
De Baliol Care Home
from S C (Sister of Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My sister is really comfortable at De Baliol as it is in the village where she was raised. Myself and my sister know quite a few of the staff so she felt at home straightaway. The care home has a lovely atmosphere and the staff are very friendly.
Reply from Danielle Carter, Home Manager at De Baliol Care HomeThank you very for your kind comments, much appreciated.
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Review of
De Baliol Care Home
from I B (Son of Resident) published on 9 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was here for respite after her recent stroke. She has excelled in health and fitness with the care and compassion shown towards her by all staff. Thank you for everything you have done for her. Meals, rooms, cleanliness and care are excellent.
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Review of
De Baliol Care Home
from L B (Friend of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is clean, staff are friendly and helpful. The food looks good although my friend is a very fussy eater.
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Review of
De Baliol Care Home
from J W (Nephew of Resident) published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are very friendly and helpful and giving good care. Residents appear well-treated and given due respect. The room is good with all the required furniture and has a view from the windows. A happy home.
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Review of
De Baliol Care Home
from B T (Daughter of Resident) published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely relaxed atmosphere. Staff and managers go way beyond to make sure everyone is well looked after and their needs are met. Highly recommend to anyone who needs to come to a care home.
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Review of
De Baliol Care Home
from T C (Daughter-in-law of Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The loveliest care home! Every single member of staff is awesome. They are like friends to the residents to just staff.
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Review of
De Baliol Care Home
from S C (Respite Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very clean and best staff in the world!
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Review of
De Baliol Care Home
from M L (Daughter of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad has been well looked after and is taking part in lots of activities - he is enjoying his time at De Baliol. the staff are brilliant.
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Review of
De Baliol Care Home
from Yvonne T (Daughter of Resident) published on 18 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very clean, homely, warm and cosy.
Friendly staff and very helpful.
Good food and snacks.
Activities are great - keeps my mum's mind working.
A special home for a special lady.
If I had to pick a fault, I would like my mum showered more than once a week.
Friendly staff and very helpful.
Good food and snacks.
Activities are great - keeps my mum's mind working.
A special home for a special lady.
If I had to pick a fault, I would like my mum showered more than once a week.
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