Care Homes Owned by The Bondcare Group in West Yorkshire

My husband was admitted on 2nd July & died on 10th July in the home - Without exception everyone was so kind & helpful in such a difficult time for me & my family. We couldn't have asked for anything better, the way he was looked after & the help we had as a family. I would thoroughly recommend the home to anyone wishing to put their loved one in care.

My only criticism is about the lack of car parking space for visitors, staff, ambulances and the pubic during services during the working day. Could not more parking be provided within the site?

Thankyou. x

My father has made vast improvements since been looked after by the staff at Green Acres, so much so my mum is now here. Absolutely fantastic establishment. Very happy to have my parents cared for here.

The level of care provided is exceptional, and it is reassuring to know that our Mum was in such capable & caring hands. The staff are always friendly, approachable, & willing to offer support. There is a genuine sense of community within the home. We are incredibly grateful for everything the team did for Mum & would not hesitate to recommend this care home to anyone looking for outstanding dementia care

In my opinion, my sister received excellent care and attention and was treated with dignity and respect despite sometimes being a difficult person; nothing ever seemed too much trouble as staff and carers were always polite and kind to us.

My grandma was a resident with Willow Park care home from January to her passing in April. I can not state how highly I regard Willow park and the whole team. From the very beginning Victoria the care manager, helped me throughout the initial process for getting my Grandma into the home and with the social worker for her funding. Victoria was always on hand throughout our time at the home, with a warm smile and caring approach to her. You could tell she genuinely cared for all her residents and knew each and every one of them. The smiles on the residents faces as she would speak to them, spoke volumes.

The whole care team from the cleaning crew to kitchen crew, to care team and leaders were amazing. You can see each and every one of them loved their jobs (even when they had tough days) and treated each and every resident with respect and true care. I could name every care staff that were so brilliant with my Grandma, but this review would go on for ages. They're all so wonderful.

Oak Park is a great care home. We have family members in there and they are very well looked after by staff who genuinely care. They do all sorts of activities with them. Keep up the amazing work guys.

The staff are extremely helpful, thoughtful and informative, and nothing is ever too much trouble for them. They get to know each resident very well and treat them all as individuals according to their specific needs. There are plenty of activities and entertainment for the residents to get involved with, and it's lovely to see them engaging with everyone - including the staff. No matter what time of day it is, you are made to feel welcome and included its a very happy place to be.

I love that they do loads of different activities through the day, and everyone joins in, they don't leave anyone out, very friendly atmospher, very pleased, always make time for any questions you have, lovely place to be in for everyone.

My family and myself are very pleased with the care he gets the staff are very friendly he always looks clean and and smart the staff will always let us now how he is getting on the staff will always ask the visitors if they would like a cup of tea or coffee.

Since we moved my father-in-Law to Oak park Care Home, in his best interests, as he had been found outside wandering at all hours where he lived alone before, and was not safe, he has been treated with dignity and respect, and the care has been fantastic. Myself and his son had been his primary Carers, seeing him sometimes 3-4 times day and night, for months due to his deterioration in his health previously at his old address, but we feel so reassured knowing he is being looked after so well there, and they are doing everything they can to help him settle in well. He is eating and drinking well, and sleeping so much better, and in a better routine, and is socialising, and seeing more people than he has done in months. We love that he is so close to us so we can continue to see him every day, and our 5yr old loves to go to the Care home and see his Grandad and all the other residents there too. It really is a lovely place, we have no concerns, and appreciate everything the staff do.

Oak park have always followed policy and procedure and taken advice from the police and social services when needed. They continue to give professional and fantastic care to my Dad despite all the added issues that have been caused. Dad has eaten/ drank better, his sleep has improved, he is joining in with activities, and is getting much more social interaction too. Can't thank them enough and would recommend them if you're thinking of making the difficult decision like we did but most importantly he is safe now there

I am writing to formally express my concerns regarding the care my father is receiving at Oak park care home/bond care. Specifically, there was an incident involving a cut on my father's elbow. Unfortunately, the regional manager did not follow up with me as promised. Despite assurances that I would be contacted by email, I received no communication, nor was an incident report created. This lack of follow-through is deeply concerning, as it directly impacts both my father's safety and my trust in the care provided. I request that this matter be escalated to the Care Commissioning Group so that it can be properly investigated and addressed. I expect a prompt response outlining the steps that will be taken.

CALLED END

As soon as I visited Sycamore Park I knew straight away that it was the care home that I wanted my wife to stay, and every day since then has left me in no doubt that it was the right decision. The home is clean and tidy, the chef does a brilliant job with the food and they provide activities both morning and afternoons everyday, but their biggest asset is their staff, they are absolutely fantastic, you can tell that by the way they treat residents, and relations more like friends. They go the extra mile for special occasions like birthdays, valentines day etc. Cannot praise them high enough, they give me peace of mind in their care for my wife.

In the final weeks of mums life, not enough words of appreciate can be given, they were Fantastic.

It has been such a smooth transition and I feel she is genuinely cared for and loved by the staff who work at Sycamore. It's is a labour of love for the staff and you can tell. She is treated gently and with care. She is always well groomed, her room is clean and she is entertained and looked after to such a high level it gives me such peace of mind. They are considerate of my dad having a valentines meals arranged for them, they had a card and gift for mum to give to dad on his birthday. I'm so lucky to have found this gem of a home for mum. Thank you to you all x

My brother has been a resident at The Links Care Centre in Bradford (BD3 7NJ) for over three years and both myself and my family cannot praise highly enough the very high standards, helpfulness and professionalism of all the management and staff. They work tirelessly to ensure that my brother (and all the residents) receive only the best of care and they strive to ensure that all the residents have the best quality of life possible. Myself and my family feel that my brother is now in a place where he is safe, feels secure and receives the best physical and mental care that can be provided, by staff who take the time to encourage and know my brothers needs. What I find wonderful about The Links Care Centre and all its staff is that nothing is ever too much trouble and they are always prepared and willing to meet and discuss any suggestions and ideas that may benefit my brothers treatment and care. Thank you to all the Links Care Centre staff for your tireless efforts. Steve

Mum was a resident in Willow Park for a little over 3 years. Every time we visited, she was comfortable, clean and tidy. The personal care was performed with kindness and dignity. As time went on, we noticed mum became happier through the care, companionship and friendliness of the staff. She had complex needs, and all of them were met adequately, from the comfortable wheelchair to suitably prepared food and drink. All the staff were friendly and welcoming to us as visiting family, and we will always be grateful for the love and care shown to our mum. A sincere thank you to all.