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Care Homes Owned by The Bondcare Group in Shropshire

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The Bondcare Group Locations in Shropshire (2)

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2 Care Homes owned by The Bondcare Group in Shropshire

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The Uplands
Clayton Way, Bicton Heath, Shrewsbury SY3 8GA
"My husband who has dementia has resided at The Uplands since September 2024. Everything about it is wonderful He has an en-suite..."Read all 32 reviews

from £1,700 / week81 rooms

Location Type: Care Home

The Uplands care home in Shrewsbury provides nursing care for older people and those with dementia. The purpose-built care home offers care for up to 81 people. Every bedroom is ensuite and has... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Meadowbrook Care Home
Twmpath Lane, Gobowen, Oswestry SY10 7HD
"Very well run home. Great staff with high level of care and attention providing a very good experience for the residents..."Read all 46 reviews

from £1,400 / week69 rooms

Location Type: Care Home

Meadowbrook Care Home is a modern, purpose-built home providing residential and nursing care to up to 69 people. Situated near the historic town of Oswestry, Shropshire, the home's rural location offers... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care

The Bondcare Group Reviews in Shropshire (78)

9.1

The Bondcare Group has a Group Review Score of 9.1 (9.067) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.

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Showing 78 reviews matching selected criteria
Review of The Uplands from L C (Wife of Resident) published on 20 July 2026 Submitted via Website
Overall Experience
My husband who has dementia has resided at The Uplands since September 2024.
Everything about it is wonderful
He has an en-suite room
The care and carers are both outstanding
His room is always tidy and clean
Whatever time I visit I have never been concerned about anything.
The food is good
There is a lovely atmosphere in the home and amongst all the staff
The entertainment team go above and beyond to do interesting things with the residents and they know all the residents names and make an effort to find out as much about the residents as possible in order to provide appropriate activities.
The home encourages family members to get involved and makes an effort to know the family and the family background
Everyone is approachable.

I am grateful and happy with the home and would recommend it to anyone.

Reply from Coral Edwards, Home Manager at The Uplands

Thank You for your lovely words, we appreciate your feedback. We aim to be one big team here at The Uplands to ensure that every resident has their person centred needs met.

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Review of The Uplands from M D (Wife of Resident) published on 17 July 2026 Submitted via Website
Overall Experience
The Uplands is a lovely caring home. All staff are very dedicated to all the residents and they will do anything to help them and their family.
All the Staff here are very caring and helpful even the domestic and other staff as well.
The management are pleased to help me with all matters of my husband like repairing things in his room and helping all staff.
All residents are catered on different levels which is really good.

They do some activities and they have singing and music played for residents and they all are very happy and enjoy what ever is arranged for them. Well done The Uplands.

Reply from Marie Anne Ballestero, Home Manager at The Uplands

Thank You for your lovely words, we really appreciate your feedback. Here at the Uplands, we aim to create a loving and homely environment for all - this relies on fabulous team work from all our amazing staff.

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Review of The Uplands from Angela S (Daughter of Resident) published on 14 July 2026 Submitted via Website
Overall Experience
The Uplands generously agreed to take my father at very short notice when he had been stuck in hospital with a broken hip and dementia, and no one else would take him. We fell on our feet. He was accepted into a ward for residents with particularly severe dementia but the manager very quickly saw that it was not the most appropriate place for him and moved him to a more suitable ward where he has been ever since.
He has lived at Uplands for three and a half years now, and staff clearly know him very well. He is treated with respect and dignity, and unfailing kindness even when he is difficult. There are frequent activities offered which are imaginative and dementia friendly and which my father obviously enjoys.
We're always kept informed whenever issues arise and always receive a warm welcome when we visit.

As the home deliberately tries to avoid employing temporary staff, the carers know the residents very well, which makes a very positive difference to the excellent care given.

Reply from Marie Anne Ballestero, Home Manager at The Uplands

Thank You so much for your kind words. Here at The Uplands, we know how important it is for every resident to feel like they are at home.

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Review of Meadowbrook Care Home from G F (Husband of Resident) published on 13 July 2026 Submitted via Postal Card
Overall Experience

Very well run home. Great staff with high level of care and attention providing a very good experience for the residents

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Review of Meadowbrook Care Home from K F (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card
Overall Experience

Meadowbrook care home is a great care home. My mum was cared for with exceptional people who couldn't do enough and went above and beyond to keep mum comfortable and happy while here. She loved all the nurses and carers and loved them dearly. As they always made sure she was in good hands. When mum first came to Meadowbrook I was intending to move her closer to Wrexham but she was so happy here that I didn't want to upset her by moving her any more. All the carers and nurses are brilliant with the residents and can't do enough to care for them. I always recommend Meadowbrook to people if they are wondering about somewhere for their family to stay for rest of their life.

Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home

Thankyou so much for a lovely positive review, it means a lot to us all here at Meadowbrook to have such positive feedback.

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Review of The Uplands from M C (Wife of Resident) published on 15 April 2025 Submitted via Website
Overall Experience
My husband was as resident on Meole ward for a short time with dementia, the care given by the Nurses and carers was excellent. During the later stages they provide us with food and coffee.

The family cannot thank them enough for what they did for us.

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Review of Meadowbrook Care Home from S J (Resident / Service User) published on 4 April 2025 Submitted via Postal Card
Overall Experience

care staff are always helpful, nothing is too much to ask. I feel safe + looked after. The manager is really supportive with anything we need. All staff go above + beyond to help with anything. The support from physio is also outstanding + help my recovery to help me get back home.

Reply from Elle OHara, Home Manager at Meadowbrook Care Home

Thankyou very much for taking the time to give such a positive review, very happy to hear that you are satisfied with the care and treatment provided.

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Review of The Uplands from Judith W (Daughter of Resident) published on 20 February 2025 Submitted via Postal Card
Overall Experience

My mum was a resident at The Uplands for 15 months, during which time she received excellent care, always delivered with great compassion and efficiency. It was a very difficult time for mum and all of the family. We experienced some very emotional times but through all of this we felt upheld and supported by all of the staff group, including reception, domestics, maintenance, kitchen, activities, carers, nurses and management. We will always remember The Uplands staff with great fondness and appreciation.

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Review of The Uplands from David H (Son of Resident) published on 26 November 2024 Submitted via Website
Overall Experience

My mother was only there for 3 weeks but thought The Uplands is a wonderful place and that the staff were all fantastic. Nothing was too much trouble. They were also great with the family as well at a very tough time for us all. Thank you for all of your help and support

Reply from Marie Anne Ballestero, Home Manager at The Uplands

Thank you so much for your kind words and it was a pleasure to care for your mother. We are pleased to have had the opportunity to care and support your family during such a difficult time. Best regards.

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Review of Meadowbrook Care Home from Lily W (Granddaughter of Resident) published on 15 July 2024 Submitted via Postal Card
Overall Experience

Meadowbrook Care Home have been fantastic in their care for both of my grandparents. The staff are always so welcoming, friendly and approachable. My grandfather passed a few months ago but he was always so incredibly cared for, always clean and well-fed. My grandmother remains in the home and is so happy. The staff are amazing with her, they treat her with such kindness and respect. Thank you Meadowbrook.

Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home

Thank you so much for taking the time to write such a kind review. We are very happy to hear such positive feedback.

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Review of Meadowbrook Care Home from J F (Wife of Resident) published on 4 July 2024 Submitted via Postal Card
Overall Experience

In my opinion, Meadowbrook is not just a care home, it is a caring nursing home for both residents and their relatives. This caring ethos is evident from the moment you visit the home by the genuine friendliness of all members of staff, whatever their positional status. It's now 5 years since my husband was admitted and though his health and behaviour remain challenging, he continues to receive the highest standard of quality of care and interaction from the competent and committed staff who attend him. I am well informed of any concerns and likewise, staff are always available to listen to any issues I may have.

Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home

Thank you so much for taking the time to share your review, Thank you for your compliments it certainly is lovely to hear.

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Review of Meadowbrook Care Home from Tina S (Daughter of Resident) published on 28 June 2024 Submitted via Postal Card
Overall Experience
My mother has been a resident since December 2022.
Her care has been excellent.

Highly recommended.

Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home

Thank you very much for your review; it really means a lot to have such positive reviews.

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Review of Meadowbrook Care Home from Wendy M (Daughter of Resident) published on 27 June 2024 Submitted via Postal Card
Overall Experience

Overall the care is great and any problems are dealt with either straight away or a meeting is arranged to sort anything out.

Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home

Thank you Wendy for your review, it's important to us that you trust us to solve problems and build relationships to ensure that care and quality are a priority.

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Review of Meadowbrook Care Home from P D (Brother of Resident) published on 27 June 2024 Submitted via Postal Card
Overall Experience

We are very impressed with the positive impact of the new manager and her predecessor in the daily running and maintenance of the care home. The physical infrastructure and atmosphere of the home have also greatly improved. The morale of the staff is very positive, helpful and caring. All support staff work well together, great team spirit, well done.

Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home

Thank you for your kind comments and compliments, we strive for improvements to our home and high-quality of care for all our residents. very much appreciate the time taken to review.

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Review of Meadowbrook Care Home from Alun E (Son-in-law of Resident) published on 24 June 2024 Submitted via Website
Overall Experience

Love how the staff care for the residents, spend time interacting with each individual resident, great bedrooms, and now having wet rooms fitted instead of a bath great idea, my wife goes most days and the staff are always polite and professional, would highly recommend Meadowbrook. Thanks.

Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home

Thank you so much for taking the time to give us such a positive review and feedback, it's always lovely to hear such compliments.

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Review of Meadowbrook Care Home from A C (Son-in-law of Resident) published on 10 June 2024 Submitted via Postal Card
Overall Experience

This is the fourth care home I have visited someone at in the last year. Definitely the best one in terms of quality and first equal to another care home with respect to the friendliness of staff. They have several carers in the lounge area keeping an eye on residents, from what I could see whilst I was visiting, comes across as a very professionally run organisation.

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Review of The Uplands from S S (Daughter of Resident) published on 20 May 2024 Submitted via Postal Card
Overall Experience

The carers are caring, empathetic and respect patients' dignity. One issue is newly trained staff not fully up to date with systems before being left in charge. Maintenance staff are unfriendly and not approachable. Meals are not always hot when given to patients due to staff being called to do other duties, so meals are not served in good time. The unit could benefit from kitchen staff serving meals.

Reply from Marie Anne Ballestero, Home Manager at The Uplands

I appreciate your feedback and we will be looking at all the concerns raised as it allows us to identify areas for improvement and work towards providing the best possible care for our residents. Please feel free to reach out at any time.

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Review of The Uplands from Susan B (Daughter of Resident) published on 17 May 2024 Submitted via Postal Card
Overall Experience

My father has only been here for a short period but has settled in really well. The staff are very helpful and patient with him. They treat him with respect and care. Everyone is friendly and helpful to us too which is very reassuring. Any questions are answered without hesitation.

Reply from Marie Anne Ballestero, Home Manager at The Uplands

Thank you for taking the time to share your feedback with us. We are delighted to hear that your father has settled in well and that our staff have been helpful, patient, and respectful towards him. Providing a welcoming and supportive environment for our residents is a top priority for us, and we are glad to hear that you have also experienced friendliness and helpfulness from our team.

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Review of The Uplands from Maureen E (Sister of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

My sister receives excellent ongoing care for a very grim condition she has lived with for several years.

Reply from Marie Anne Ballestero, Home Manager at The Uplands

Thank you for sharing your feedback about The Uplands and the care your sister receives. It's heartening to hear that your sister is receiving excellent ongoing care. Your positive review not only highlights the good work being done at The Uplands but also serves as encouragement for others who may...  

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Review of The Uplands from J W (Daughter of Resident) published on 25 April 2024 Submitted via Postal Card
Overall Experience

We have found all staff throughout The Uplands to be kind, caring and compassionate. There have been minor issues in relation to things like laundry, missing clothes etc. but on the whole, we are pleased with the care provided.

Reply from Marie Anne Ballestero, Home Manager at The Uplands

Thank you for your feedback. We are glad to hear that you find the staff at The Uplands to be kind, caring and compassionate. We understand that there have been some minor issues regarding laundry and missing clothes and we apologize for any inconvenience this may have caused. We appreciate your...  

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