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Care Homes Owned by Lilian Faithfull Care Charity

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Lilian Faithfull Care Charity
Lilian Faithfull Care is a charity with 77 years' experience of providing care, support and a ‘home for life’ for people in Gloucestershire. Caring for residents across six care homes and an adult day hub in Cheltenham and Stroud.

They provide care for a wide range of needs; day care, respite, independent and assisted living, residential and nursing care. Along with specialist knowledge of dementia care and end of life care.

Residents are cared for by 400 staff and live comfortably in beautifully furbished rooms surrounded by their belongings, the companionship of other residents and daily activities, contact with the local community, and fresh homemade food and refreshments to enjoy.

It is the attention to detail and involvement of all their staff which creates a community which not only looks after people’s care and well-being but is a place people can call home.

As a charity, you can trust that they are in care for the right reasons - not for profit. With 97p in every £1 spent towards the day-to-day care of their residents – and all that entails. The charity financially supports around 73 residents and subsidise resident’s fees to the amount of £1.55 million a year. This equates to around £21,200 per resident per annum.

Through this subsidy and their ‘home for life’ pledge, they will never ask a resident to leave their group for financial reasons.

Established in Cheltenham in 1946 by founder Lilian Faithfull, they remain true to the founding principles of the charity; a desire to improve the lives of others through care and dedication.

Older generations have helped form the current way of life and given so much to society as it now stands. Lilian Faithfull Care are proud to care for these remarkable people and enable them to live with independence, dignity and respect.

For help and advice on care and more information about Lilian Faithfull Care visit their website.

Lilian Faithfull Care Charity Locations (7)

 
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7 Care Homes and Adult Day Care Centres owned by Lilian Faithfull Care Charity
Secret Garden Day Care

Faithfull House, Suffolk Square, Cheltenham GL50 2DT 

9.9 27 reviews
"A huge thank you to the manager and his team for exceptional care to my Mum who has Dementia. You have been kindness itself and we're all…"   Read all 27 reviews
Location Type Adult Day Care Centre

ABOUT THE DAY CARE HUBS Lilian Faithfull Care provides flexible, individually tailored adult day care for people in Gloucestershire, with an expertise in caring for those living with dementia and other related conditions. The staff are passionate about… Read more about Secret Garden Day Care

Astell House

Overton Park Road, Cheltenham GL50 3BT 

9.8 37 reviews
"We were very grateful for Astell Houses warm welcome and kind reception. Our issues being taken into account and well managed. For al the…"   Read all 37 reviews
Location Type Care Home

Astell House is a striking home full of character and interest. The home is fully accessible; every room has ensuite facilities and residents are welcome to add furnishings and personal belongings. The refurbished lounge, quiet room and dining room… Read more about Astell House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 36 Rooms from £1,450 / week
Faithfull House Residential Care

Suffolk Square, Cheltenham GL50 2DT 

9.8 51 reviews
"The carers always spoke to my sister before anyone else in the room; she acknowledged this with a smile, even when she didn't remember very…"   Read all 51 reviews
Location Type Care Home

Faithfull House is an elegant Grade II Regency building which has been subtly adapted into a stunning residential home. It is situated on Suffolk Square, with shops and amenities on its doorstep with Cheltenham town centre in easy reach. Faithfull… Read more about Faithfull House Residential Care

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 72 Rooms from £1,550 / week
Royal Court Care Home

Fiddlers Green Lane, Cheltenham GL51 0SF 

9.8 50 reviews
"Mum has initially moved into Royal Court for a respire period, with the view to a permanent move. Mum is very pleased with her flat and has…"   Read all 50 reviews
Location Type Care Home

Royal Court is a unique home as it offers spacious self-contained apartments for residents with round the clock residential care. The 44 light and spacious apartments are grouped into small communities to give a calmer and more personal environment.… Read more about Royal Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 48 Rooms from £1,650 / week
Resthaven Care Home

Pitchcombe, Stroud GL6 6LS 

9.7 77 reviews
"Resthaven is an exceptional care home. Our mother had complex and rapidly evolving needs as her ongoing paralysis grew steadily worse. Her…"   Read all 77 reviews
Location Type Care Home

Resthaven offers 24 hours of residential and nursing care set amidst some of the finest countryside in Gloucestershire with panoramic views over the Painswick valley. The care is nurse-led 24 hours a day and is unusual in the high level of qualified… Read more about Resthaven Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 42 Rooms from £1,450 / week
St Faith's Nursing Home

Malvern Road, Cheltenham GL50 2NR 

9.2 53 reviews
"As soon as you walk in it feels like home, it's clean, warm, and welcoming. All the staff we interacted with were courteous and…"   Read all 53 reviews
Location Type Care Home

St Faith's provides the highest standard of dedicated, 24 hour, individually assessed nursing care for 69 residents, including those with complex needs or dementia. It is well known for its excellence in end of life care both in the main nursing home… Read more about St Faith's Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 69 Rooms from £1,500 / week
Bay Tree Court Residential Care Home

High Street, Prestbury, Cheltenham GL52 3AU 

8.7 31 reviews
"From our first meeting with the staff, through to Dad's arrival, when a member of staff stayed extra late to ensure he could be admitted on…"   Read all 31 reviews
Location Type Care Home

Bay Tree Court is a spacious, modern, purpose-built residential home. Located in Prestbury village, it is tucked away from the high street, providing easy access to local amenities plus Cheltenham town centre. Each of the 59 bedrooms has ensuite facilities;… Read more about Bay Tree Court Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 59 Rooms from £1,650 / week

Lilian Faithfull Care Charity Reviews (326)

9.5
Lilian Faithfull Care Charity has a Group Review Score of 9.5 (9.508) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Lilian Faithfull Care Charity must have a Review Score.

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Review of

Bay Tree Court Residential Care Home

from Sally R (Daughter of Resident) published on 7 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first meeting with the staff, through to Dad's arrival, when a member of staff stayed extra late to ensure he could be admitted on discharge from hospital, everyone at Bay Tree has been so kind and supportive.
There is a lovely caring atmosphere, which extends to taking care of the family
too. Nothing has been too much trouble and everyone from the cleaning team to the carers and nursing staff to the management, have been welcoming and helpful. The catering staff went the extra mile to make food to tempt Dad, since he didn't really have an appetite, and staff took the trouble to find out about him and his interests and to try and draw him out when he was experiencing deep grief and shock after the death of our mother. The fact that Bay Tree is run by a charity, not a business, really seems to flow into all aspects of their approach. They have felt like a family, and now that Dad has sadly passed away, we will miss them!

Reply from Fiona Gillon, Home Manager at Bay Tree Court Residential Care Home

Hello Sally, thank you so much for this lovely review of Baytree Court, it is really appreciated, particularly during this sad time. It was such a pleasure to be able to support your father, yourself and your brother during your father's stay with us. I will share your comments with the whole team of which I am incredibly proud. Thank you again.

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Review of

Royal Court Care Home

from M C (Son of Resident) published on 16 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has initially moved into Royal Court for a respire period, with the view to a permanent move. Mum is very pleased with her flat and has praised the staff, food and overall facilities on many occasions. I visit often, and find on all occasions that the home is spotless and all staff are excellent
and very caring. I would highly recommend Royal Court, its staff and management, and Lilian Faithfull as a whole.

Reply from Ewa Lewandowska, Home Manager at Royal Court Care Home

Thank you so much for your kind words and thoughtful review. We're truly grateful that you took the time to share your experience.It means a lot to our team to know that your mother is happy and well cared for at Royal Court. Our staff work hard every day to ensure each resident feels safe, respected, and at home-and feedback like yours reminds us why we do what we do.Please don't hesitate to reach out if you ever have any questions, suggestions, or just want to share more. We're always here for you and your family.

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Review of

Royal Court Care Home

from Lesley P (Daughter of Resident) published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent at Royal Court however I am concerned that several really good members of staff from one particular unit in the home have left since new management took over. Also others have left in different areas and have been moved around so this is an unstabling factors for residents. Please
bring back old management for both staff and residents.

Reply from Ewa Lewandowska, Home Manager at Royal Court Care Home

Thank you for sharing your feedback. We're sorry to hear that your experience has not met your expectations.We would like to reassure you that the wellbeing and dignity of our residents remain our top priority at all times. We also want to assure you that we are actively listening and making meaningful improvements. We're currently undergoing significant positive changes, including the opening of a new, Dementia friendly unit and a complete change in our model of care. These changes are designed to enhance the quality of life for our residents and provide even more personalised, compassionate support.We understand that change takes time, but we are confident that these steps will result in noticeable and lasting improvements. We would welcome the opportunity to speak with you directly to better understand your concerns and keep you informed of our progress.Thank you again for your feedback-it helps us grow and serve our residents and their families better every day.

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Review of

Royal Court Care Home

from J D (Daughter of Resident) published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We feel mum is looked after very well, she seems to enjoy her time at the home but does have her off days. On the whole we are very pleased with her care. The only points we feel could be improved is she often has other people's clothes on, even though she has plenty of her own (all named)!

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Review of

Royal Court Care Home

from Kevin P (Son of Resident) published on 11 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy and relaxed in Royal Court. She has her good days and less good days, but enjoys the food and the care that she receives. She often makes positive remarks about the staff.

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Review of

Royal Court Care Home

from A B (Daughter of Resident) published on 11 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the home for a couple of years and we have been very pleased with the friendliness of the staff and the care that has been provided.

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Review of

Royal Court Care Home

from Frederick H (Nephew of Resident) published on 8 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the start, the management and staff of the home have been exemplary, not only in their kind and caring approach to my aunt but in their thoughtfulness towards her family, including my sister and me. Careful attention is paid to hygiene and to the individual needs of residents. The atmosphere of
the home is calm and cheerful, and we have been made to feel welcome whenever we have come to visit.

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Review of

Faithfull House Residential Care

from J D (Brother of Resident) published on 27 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very impressed with the cleanliness and decoration of the home. Found the staff most amiable and helpful without exception. Stayed for lunch a few times and was very pleased with the meal and amiable staff. If the time comes, I would be happy to be a resident there.

Reply from Dale Booker, Registered Manager at Faithfull House Residential Care

Thank you so much for taking the time to share your kind words about our care home. We are truly grateful for your feedback and are delighted to hear that your experience has been a positive one. Our team is dedicated to providing compassionate, high-quality care, and knowing that our efforts are appreciated means the world to us. Your support encourages us to continue striving for excellence in everything we do. Please don't hesitate to reach out if there's ever anything we can do to support you further. We hope that your brother settles well in his new home in Sheffield, closer to his daughter.

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Review of

Royal Court Care Home

from Michael M (Partner of Resident) published on 24 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic care home with lovely staff, great food and an excellent standard of care. Royal Court is clean and welcoming, my partner has Huntingdons Disease and goes here for respite care, they understand her needs and make her feel comfortable and safe. I can't recommend them highly enough

Reply from Ewa Lewandowska, Home Manager at Royal Court Care Home

Thank you very much for such an amazing recommendation. We always make sure that our residents are in the centre of everything what we do. We treat them with respect, dignity and empathy and it doesn't matter if they are here for respite or permanent care. We always make sure, that they feel like in home and they always want to come back to us.

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Review of

Resthaven Care Home

from Elizabeth C (Daughter-in-law of Resident) published on 10 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Resthaven is an exceptional care home.
Our mother had complex and rapidly evolving needs as her ongoing paralysis grew steadily worse. Her brain remained as sharp as mustard till the day she died, but by the end, she was paralysed from the neck down, could hardly talk and needed help with every aspect
of life and personal care.
The Resthaven staff were consistently kind, attentive and patient - listening carefully to her and treating mother with real dignity and respect to the end.
In our experience, Resthaven fosters a staff that is that rare combination of being ultra-professional and well-trained with genuine human warmth and a patient-first mentality.
We can't thank them enough.

Reply from Karen West, Home Manager at Resthaven Care Home

Thank you for such a very positive review. We are very happy that we were able to offer and deliver the care that your mother-in-law required to live a life that she felt allowed her to maintain her dignity.

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Review of

Astell House

from B T (Wife of Resident) published on 22 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very grateful for Astell Houses warm welcome and kind reception. Our issues being taken into account and well managed. For al the care, attention and willing to help. We were glad to sit quietly for meals in the conservatory.
Overall, Astell House is a cheerful, busy and welcoming home.

Reply from Karen Barry, Home Manager at Astell House

Thank you for your review. We are so pleased your experience at Astell has been positive. We always strive to provide the best care and a homely atmosphere for residents and families

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Review of

Royal Court Care Home

from F B (Resident) published on 16 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Royal Court admitted us at very short notice due to circumstances at another care home where we were booked in initially.
Food is good, facilities very good.
We have been assisted whenever needed e.g eye drops administrated as prescribed, we were made to feel very welcome, no request was too much.

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Review of

Astell House

from D O (Son of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As I live in Yorkshire, I do a lot of video calls with Mum and the staff are only too pleased to set up Mum's tablet. Everyone is so helpful. When I do visit we are always asked and provided with a cup of tea. If we are there lunch time we always asked to have lunch. On my last visit they provided a
guest room (which was very clean) and provided supper and breakfast. The home is so clean and the staff are always kind and courteous, nothing is too much trouble for any of them. Mum is so relaxed and comfortable with all the staff. Such a great happy and loving atmosphere.

Reply from Karen Barry, Home Manager at Astell House

Thank you so much for your kind review. I am so appreciative of your comments, it's always a pleasure to hear we are providing a good level of service. I am so pleased your Mum is settled and comfortable. I will pass your comments to the team.

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Review of

Resthaven Care Home

from C B (Daughter of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always found Resthaven Care Home friendly and helpful. The care is personal and respectful.

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Review of

Secret Garden Day Care

from Julie S (Daughter of Resident) published on 20 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A huge thank you to the manager and his team for exceptional care to my Mum who has Dementia. You have been kindness itself and we're all so very grateful. Mum has loved the friendships made with both peers and staff. Two visits a week, helped establish a routine and generate conversation to tell us
all at the end of the day. Mum particularly enjoyed the outings, to which we were made welcome and the visiting performers to the group.
The manager also made visiting professionals welcome to view Mum in her own environment, he frequently re-organised transport for Mum when we needed to change days to cater for last minute appointments. Thank you to all of you. You really do make a difference and should be applauded for doing so.

Reply from Mark Morris, Hub Manager at Secret Garden Day Care

Many thanks for your kind words. It has been our absolute pleasure to have this opportunity to help and get to know you all but especially your mum who is fab.

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Review of

Resthaven Care Home

from Rowena M (Sister-in-law of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We visit my brother-in-law every week. We have a 2-hour journey from Wales and invariably, when we arrive, we are offered tea and a warm welcome. My brother-in-law is well cared for and always washed and dressed when we arrive. He has settled in well and thanks to all the staff, has made good relationships
with both carers and patients. The facilities are good and meet his needs. We are particularly impressed by the friendliness and professionalism of all the staff we have encountered. The cleanliness of his room and all service areas is of a high standard. The whole family are impressed and grateful that he has found a d second home.

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Review of

Astell House

from Kirsten P (Daughter of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to commend the kitchen staff on the presentation of Dad's puréed dinner today.
As someone who has always been in the Care Industry, I am always very impressed by the care Dad receives.
Many thanks to you all.

Reply from Kevin Snowball, CEO at Astell House

Thank you for your review Kirsten. Our catering colleagues are a key part of the care team at Astell House and it is lovely to have their efforts recognised.

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Review of

Astell House

from Marianne K (Daughter of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad stayed at Astell House for respite care following a fall at home and a stay in hospital. The staff were so kind and welcoming. They were attentive to my dad and listened to all the information that we gave them about him. It was very reassuring to know that my dad was being well cared for, with
kindness and respect.

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Review of

St Faith's Nursing Home

from A B (Sister of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Totally amazing team you have, so caring. They are all a credit to St Faith's Nursing Home.

Reply from Teresa Weis, Home Manager at St Faith's Nursing Home

Thank you for taking the time to review us so favorably. We really appreciate such positive feedback about the team and the care provided.

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Review of

Faithfull House Residential Care

from E M (Sister of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers always spoke to my sister before anyone else in the room; she acknowledged this with a smile, even when she didn't remember very much. She could at times be very feisty but they always responded with calmness and patience. Everyone was welcoming to all her visitors. We were treated like one
of the family; when towards the end, I spent a night with her. I was shown great courtesy and I felt in good safe hands, as well as my sister. All the staff were approachable and helpful; she was offered alternatives in activities and also in meals. These courtesies intended to all the staff, laundry, handy people, dining room and kitchen staff. Thank you.

Reply from Dale Booker, Registered Manager at Faithfull House Residential Care

Thank you so much for leaving a review on here, it was a real pleasure looking after your sister at Faithfull house, we have many happy memories of her time spent at the home in particular listening to the stories of her many travels and her nursing career.

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Awards / Recognitions (3)

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Frequently Asked Questions about Lilian Faithfull Care Charity

Costs for care homes owned by Lilian Faithfull Care Charity

Average costs per week for care homes owned by Lilian Faithfull Care Charity by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Lilian Faithfull Care Charity, based on 5 out of 6 settings.

Type of Care Provided Average Weekly Cost
Residential Care £1,580
Residential Dementia Care £1,600
Nursing Care £1,600
Nursing Dementia Care £1,600
All Care Types £1,580
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Lilian Faithfull Care Charity own?

Lilian Faithfull Care Charity own 6 Care Homes.

Which Lilian Faithfull Care Charity Care Homes have the highest review score?

Astell House, Faithfull House Residential Care & Royal Court Care Home have the highest review score.
Lilian Faithfull Care Charity in Gloucestershire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lilian Faithfull Care Charity to verify any information. View our terms and conditions. Lilian Faithfull Care Charity has a Platinum Service – more info.