Lilian Faithfull Care Charity in Gloucestershire | 5 Care Homes

Review of
Bay Tree Court Residential Care Home
from Cynthia A (Resident) published on 24 December 2025 Submitted via Postal Card • Report

Overall Experience

The welcome was very warm and friendly. Carers will seek you out to check on your wellbeing and are always full of caring chat
The keep fit activities were caring, warm and helpful
The religious activities were welcoming and friendly

Reply from Fiona Gillon, Home Manager at Bay Tree Court Residential Care HomeHello Cynthia, what a lovely review! Thank you so much for your kind words, it is great to know that we have made such a positive first impression for you as a new resident with us. I look forward to your visits to my office for a chat and a catch up, they brighten my day. Thank you again.

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Review of
Faithfull House Residential Care
from F G (Daughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report

Overall Experience

Faithfull House feels like home! My mums who suffers from dementia, settled in quickly into Fauthfull House. The staff are so friendly and caring. They understand my mum and can preempt her needs. My mum has a lovely room and really enjoys the 3-course breakfast, lunch and dinner. The thought and varied

activities offered have stabilised if not improved, her confusion and well-being. She especially enjoys the outing on Tuesday. Mum's family are made to feel so welcome, and visiting is encouraged anytime. We are often made a cup of tea & given a piece of cake by the staff.

Reply from Dale Booker, Registered Manager at Faithfull House Residential CareThank you so much for taking the time to share such a thoughtful and heartfelt message about your mum's experience at Faithfull House.

it has been lovely to witness how well mum has settled in, and that our team has been able to support her needs with care, understanding, and compassion. We are so glad that she loves her room, the meals, and especially the activities and outings - Tuesdays are a firm favourite for many of our residents!

We are also very pleased that you and your family feel welcome when visiting. Creating a warm, homely environment for both residents and their loved ones is extremely important to us, and your kind words are a wonderful reassurance that we are achieving this.

Thank you again for your lovely feedback.

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Review of
Bay Tree Court Residential Care Home
from R W (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report

Overall Experience

I am very pleased with the support and care Mum receives. There is considerable effort put in to encourage her to be involved in the numerous and varied activities on offer. She particularly enjoys the music, singing and dancing! The staff are able to spend time with Mum, to help her with the ups and

downs of adjusting to life in a care home. Mum's faith is important to her. She likes to take part in the church activities and is taken to weekly church services. I am impressed with the bespoke care and support which is provided. Staff are so welcoming and kind - Thank you!

Reply from Fiona Gillon, Home Manager at Bay Tree Court Residential Care HomeThank you so much for this lovely review, it really is appreciated. Your mum is such a loving and kind lady; she has really become a part of the community here at Baytree and I know our activities team so enjoy walking with her to the Church on a Thursday morning. I am so pleased that we have had the opportunity to support your family as well as your mum during her stay here. Thank you again.

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Review of
Faithfull House Residential Care
from C H (Daughter of Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

The staff are so kind & patient. They treat my dad with great gentleness and respect, and he loves the food!

Reply from Dale Booker, Registered Manager at Faithfull House Residential CareThank you so much for your lovely feedback. We're really pleased to hear how kind and patient our team has been with your dad, and that he's treated with the gentleness and respect he deserves. It's also wonderful to know he's enjoying the food - our kitchen team will be delighted to hear that!

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Review of
Faithfull House Residential Care
from Lynda T (Daughter of Resident) published on 19 December 2025 Submitted via Website • Report

Overall Experience

I am very impressed with the care and attention my mum gets at Faithfull House.

Faithfull House has a very consistent team of staff so low staff-turnover which means they are well known to my mum and they know her too.

The home has regular activities and trips. They have a lovely garden area

and large lounge and dining rooms.

If I have any issues, they react quickly to emails and respond quickly.

I highly recommend this care home.

Reply from Dale Booker, Registered Manager at Faithfull House Residential CareThank you so much for your kind words. It really means a lot to us to hear how happy your mum is at Faithfull House. Building strong, familiar relationships is so important, and we're delighted that our consistent team has helped your mum feel comfortable, understood, and well cared for.

We're also pleased that she's enjoying the activities, trips, and time spent in the garden and shared spaces - creating a welcoming, lively home is something we truly care about.

Knowing that you feel listened to and supported when you get in touch with us is especially reassuring, as working closely with families is very important to us. Thank you for trusting us with your mum's care and for taking the time to share your experience.

mum is so lucky to have such fantastic supportive daughters

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Review of
Faithfull House Residential Care
from N D (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been at Faithfull House for 13 years and is very much at home there.
She has a lovely room that looks out to the garden and says she feels very safe. The staff have always been kind and friendly to her, and she loves being taken out on their bus for trips.

Reply from Dale Booker, Registered Manager at Faithfull House Residential CareThank you so much for your kind and thoughtful review. We're delighted to hear that your mum feels truly at home at Faithfull House and that she enjoys her room and the garden view. Knowing she feels safe, well cared for, and happy with our staff and outings means a great deal to us. it is a real pleasure to look after mum at Faithfull.

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Review of
Faithfull House Residential Care
from C H (Resident) published on 18 December 2025 Submitted via Postal Card • Report

Overall Experience

Very comfortable and staff always very helpful and kind. Meals always appetising and meat always very tender.

Reply from Dale Booker, Registered Manager at Faithfull House Residential CareThank you so much for your kind review. We're delighted to hear that you found the environment comfortable and that our staff are always helpful and kind. It's also wonderful to know you enjoy the meals, especially that the meat is consistently tender and appetising. We truly appreciate your feedback and look forward to welcoming you again

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Review of
Bay Tree Court Residential Care Home
from H M (Next of Kin) published on 15 December 2025 Submitted via Postal Card • Report

Overall Experience

The entrance area is welcoming and has changing displays. All staff are friendly and approachable. Concerns have been followed up promptly by management. The resident is being well cared for with good attention to her comfort and safety. She has received regular physiotherapy, personal care and meals

and drinks. The cleanliness of the room, corridors and communal areas is excellent.

Reply from Fiona Gillon, Home Manager at Bay Tree Court Residential Care HomeThank you ever so much for this lovely review, I like to think that we are supporting both SP and yourselves during this time and we hope to see SP return home when she is strong enough.

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Review of
St Faith's Nursing Home
from Kayleigh B (Granddaughter of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

My Grandma was at St faiths for almost 3 years and received the most wonderful care.
The care team were fantastic and cared for my grandma well. They always popped in her room when we were visiting to have a friendly chat . During times of illness the nursing team always called with updates and took

great care of her during her last few days.
The rest of the team are equally as wonderful very pleasant and friendly. Her room was always immaculate.
The care home itself is a lovely building which feels homely and the rooms have ensuites and beautiful furniture inside.
I would highly recommend this care home to anyone needing 24 hour nursing care

Reply from Teresa Weis, Home Manager at St Faith's Nursing HomeKayleigh ,what a wonderful review, thank you so much
Your Grandma was such a lovely lady and so obviously a very important part of all your lives, and indeed became part of ours during her time with us.
Thank you again for taking the time to do this

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Review of
Faithfull House Residential Care
from Gina C (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

My Mother Sheila has now lived in Lillian Faithfull House for 10 years . This care home and its staff have been amazing for us as a family as my mother now 94 yrs has had the care love and attention in all aspects of her physical mental and emotional needs met . She is safe and loved and the communication

warmth and energy you feel when entering this establishment words can't describe . The activities the physical therapists the kitchen staff and the overall caretakers are all heavily invested in making my mothers stay comfortable and are all so attentive to her daily needs . They are kind , always smiling to lend a hand and the management team Dale and Helen are highly trained honest , and easy to get a hold off with any concerns . I highly recommend this Care home , Charity run and could not be happier for my Mum and as a beloved daughter I would not only want the best for my mother but her end of life care to be that of everlasting love and peace .

Reply from Dale Booker, Registered Manager at Faithfull House Residential CareThank you so much for sharing such a heartfelt review. It means the world to our entire team to know that Sheila feels safe, supported, and loved during her ten years with us. Caring for her is a privilege, and we're truly grateful for the trust you and your family place in Faithfull House.

Your kind words about our care staff, therapists, kitchen team, and activity coordinators are deeply appreciated, and we will be sure to share your feedback with them. Dale, Helen, Tom and the whole management team are dedicated to providing attentive, compassionate care, and it's wonderful to hear that their support has brought comfort and reassurance to your family.

We are honoured to walk alongside Sheila and your family, and we remain committed to ensuring her days are filled with dignity, comfort, and warmth. Thank you again for your heartfelt recommendation and for being part of our family.

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Review of
Faithfull House Residential Care
from J P (Son of Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

My mother was on a two week respite after a reassessment of her condition. They decided to make her a permanent resident in June 2024. Since then, she has settled well, and we as a family have found the staff very welcoming and helpful; they have cared for and looked after her very well in the time

she has been a resident. She has enjoyed the trips out and activities.

Reply from Dale Booker, Registered Manager at Faithfull House Residential CareThank you so much for taking the time to leave us a review

We're especially grateful for your fantastic support throughout the year, it particular you amazing effort with the fancy-dress Christmas party. Seeing families get involved and share those moments makes everything we do feel even more worthwhile.

We're glad her transition after the reassessment went smoothly and that she has settled in so well since becoming a permanent resident in June 2024. It's lovely to know that you've found the team welcoming and helpful, and we truly appreciate your kind words about the care she's received.

Hearing that she enjoys the outings and activities puts a smile on all our faces. We'll continue doing everything we can to make her days happy, stimulating, and comfortable.

Thank you again for your review , it is lovely to receive such positive feedback

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Review of
Bay Tree Court Residential Care Home
from M W (Sister of Resident) published on 3 December 2025 Submitted via Website • Report

Overall Experience

What strikes me about my visits to my sister at Bay Tree Court Care Centre is the warm atmosphere and friendliness of the staff to both residents and visitors On the two occasions I have visited to date there have been 'active' activities, music and dancing on one occasion and exercises on the other

with outside leaders. This interactive nature of activities I am sure creates a positive atmosphere for all (residents, staff and visitors) as opposed to a passive video. I have been told by other family members and seen photos in the care centre which show that activities are a regular occurrence, for example a boat trip.

Reply from Fiona Gillon, Home Manager at Bay Tree Court Residential Care HomeThank you ever so much for this lovely review. Music and dancing is very popular and we really see people come alive during these activities.

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Review of
Secret Garden Day Care
from M W (Wife of Resident) published on 19 November 2025 Submitted via Postal Card • Report

Overall Experience

Delightful, empathetic manager.
Lovely carers and ambience.

Reply from Mark Norris, Hub Manager at Secret Garden Day CareThank you so much for our review the team and I are all very proud of the Secret Garden

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Review of
Secret Garden Day Care
from Sally N (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

The manager and Secret Garden team provide the community with an outstanding service. Set in a beautiful location, the purpose built hub offers a wonderful day retreat where daily activities lift the spirits of all who attend. The Secret Hub is lively, fun, and somewhere my mother looks forward to visiting

every day. The homecooked food and cake are also a special treat.
Not only do the team look after their guests to the best standards, but the advice and support I have personally received has been invaluable, and I am forever grateful for The Secret Garden.

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Review of
Secret Garden Day Care
from A M (Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

I have found the management and staff of the Secret Garden outstanding. The friendship show to the residents excellent. I would recommend the Secret Garden to everybody.

Reply from Mark Norris, Hub Manager at Secret Garden Day CareThank you so much for your wonderful feedback! We're so pleased to hear that you've found the team at the Secret Garden to be friendly and supportive. It means a lot to know you'd recommend us to others - that's the best compliment we could receive! We'll be sure to share your kind words with everyone here

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Review of
Secret Garden Day Care
from Ian S (Husband of Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

Very positive experience to date. Initial contact was helpful and detailed, the first group meeting went well, and my wife felt very much at ease. Staff have been caring and thoughtful and make a great effort to ensure newcomers are relaxed and comfortable. Games and quizzes, plus kind banter, make

for an interesting visit and keep everyone on their toes (metaphorically). I am told that lunch was appetising and convivial, and coffee and biscuits filled the gaps. Bottom line, we are very content with what the Secret Garden offers and value the group interaction in supporting recovery from a previous stroke. Thank you.

Reply from Mark Norris, Hub Manager at Secret Garden Day CareThank you so much for your lovely feedback! We're delighted to hear that you and your wife have had such a positive experience with us. It's wonderful to know that the activities, company, and care provided by our team have helped create a welcoming and enjoyable atmosphere. We'll be sure to share your kind words with everyone here - they'll be thrilled to know their efforts are making a difference. We look forward to many more enjoyable visits together at the Secret Garden

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Review of
Faithfull House Residential Care
from Sian J (Daughter of Resident) published on 23 October 2025 Submitted via Website • Report

Overall Experience

My mother who has dementia has stayed in Faithful house for respite care on many occasions over the past couple of years and every time the care she has received has been exemplary. The staff are absolutely lovely and mum always seems extremely happy there. There are always lots activities going on

and the food is excellent. Finally the garden and summerhouse are particularly lovely, a wonderful place for the residents to sit on a fine day. I would not hesitate to recommend Faithful house to anyone looking for care for an elderly relative in the future.

Reply from Dale Booker, Registered Manager at Faithfull House Residential CareThank you so much for your lovely review. We're so pleased to hear that your mum enjoyed her time with us and that she felt happy and comfortable during her stays. Our team always looked forward to her visits - mum always brought such warmth to the house. We're also delighted that you've noticed the effort we put into the activities, meals, and garden spaces; it's wonderful to know they make a difference. Thank you again for your kind words and trust in us - we really do appreciate it.

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Review of
Faithfull House Residential Care
from Judy H (Daughter of Resident) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

Faithfull House pulled out all the stops to give my mother a memorable 100th birthday. Her hair and nails were beautifully done. The staff welcomed the family and had decorated both her room and the room where we met. The cake was fabulous - big and chocolatey. It was enjoyed by all.
Arrangements were

made to transport Mum to an outside party later in the week. All went smoothly, and Mum looked great and thoroughly enjoyed herself. Many thanks to all at Fathfull House.

Reply from Dale Booker, Registered Manager at Faithfull House Residential CareThank you so much for your kind and thoughtful feedback. We were truly honoured to celebrate such a remarkable milestone with your mother, and we're delighted to hear that she - and the whole family - enjoyed the day.
Our team loved being part of the preparations, from making sure she looked her best to creating a warm atmosphere for the occasion. We're also so pleased the cake was a hit , chocolate is my particular favourite :)
It was our pleasure to help arrange her transport to the outside party later in the week, and we're glad everything went smoothly. Seeing her so happy was incredibly rewarding for all of us.
Thank you again for your lovely words - they mean a great deal to the whole team here at Faithfull House.!!

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Review of
Royal Court Care Home
from Laragh P (Daughter of Resident) published on 15 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother arrived in Royal Court with her husband as respite care in the autumn of 2021. Although COVID restrictions were still in place, I was happy with what I saw of the spacious accommodation and care. We have experienced a few changes in staff and management, but overall, I am very happy with the

care my mother is receiving. This is especially true now that she has moved into the Dragonfly Unit, where she is just settling in with a closer, more intimate care setting.

Reply from Ewa Lewandowska, Home Manager at Royal Court Care HomeThank you for taking the time to share your positive experience. We're pleased to know that you're satisfied with the quality of care and attention provided at our home. Your feedback motivates our team to continue delivering the highest standard of care for all residents

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Review of
Faithfull House Residential Care
from Helen P (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

My mum is so happy at Faithful House. She loves the company of all the other residents and carers. She's fully involved in all of the activities and especially loves the trips out most weeks, the singing and dancing and cooking. I just can't believe the positive change there's been in Mum's outlook

since moving in. Feeling safe, cared for and loved has been so important for Mum's mental well being. Thank you so much to everyone at Faithful House. You are an amazing team.

Reply from Dale Booker, Registered Manager at Faithfull House Residential CareThank you so much for your lovely review. It truly means a lot to our entire team here at Faithful House.We're absolutely delighted to hear how happy your mum is and how much she's enjoying life with us. It's wonderful to see her getting involved in all the activities and especially loving the outings, singing, dancing, and cooking , she has such a fantastic kind nature and she brings such joy to the home! Hearing that she feels safe, cared for, and loved is exactly what we strive for every day. Supporting her well-being and seeing such a positive change in her outlook is exactly why we do what we do.thank you so much for your support of the home.best wishesDale

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Care Homes Owned by Lilian Faithfull Care Charity in Gloucestershire

Lilian Faithfull Care Charity Locations in Gloucestershire (5)

Lilian Faithfull Care Charity Reviews in Gloucestershire (236)

Bay Tree Court Residential Care Home

Faithfull House Residential Care

Bay Tree Court Residential Care Home

Faithfull House Residential Care

Faithfull House Residential Care

Faithfull House Residential Care

Faithfull House Residential Care

Bay Tree Court Residential Care Home

St Faith's Nursing Home

Faithfull House Residential Care

Faithfull House Residential Care

Bay Tree Court Residential Care Home

Secret Garden Day Care

Secret Garden Day Care

Secret Garden Day Care

Secret Garden Day Care

Faithfull House Residential Care

Faithfull House Residential Care

Royal Court Care Home

Faithfull House Residential Care

Awards / Recognitions (3)

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