Search...

Care Homes Owned by The Bondcare Group in Buckinghamshire

Group
Review
Score
Are you responsible for the marketing of The Bondcare Group?View your Advertising Options

The Bondcare Group Locations in Buckinghamshire (1)

Loading...

1 Care Home owned by The Bondcare Group in Buckinghamshire

List

The Bondcare Group Reviews in Buckinghamshire (73)

9.1

The Bondcare Group has a Group Review Score of 9.1 (9.067) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Bondcare Group
Loading...
Showing 73 reviews matching selected criteria
Review of Hillside Nursing Home from J C (Friend of Resident) published on 30 July 2026 Submitted via Website
Overall Experience
I am writing this to raise an urgent safety concern regarding my friend, who has severe asthma. Her care plan explicitly states that her asthma is triggered by scented products (perfumes, body sprays, scented lotions). Despite this being a known medical risk, staff regularly wear heavily scented products around her.
This direct failure to follow her care plan has repeatedly triggered severe asthma attacks. It has resulted in her needing her rescue inhaler and has required ambulance call-outs on several occasions.

These life-threatening emergencies were entirely preventable. It is deeply distressing that a registered care provider is failing to enforce a basic, critical medical boundary. Management must urgently implement and enforce a strict fragrance-free policy for all staff before a tragic, fatal incident occurs.

Reply from Uriel Inglis, Regional Manager at Hillside Nursing Home

We are sorry you felt you needed to raise concerns through the review platform.

When discussing medical conditions of our residents, we need to ensure that information is carefully managed and kept confidential.

If you have your friend's written consent, we are happy to discuss the concerns privately.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Hillside Nursing Home from Kevin H (Son of Resident) published on 22 July 2026 Submitted via Website
Overall Experience
During the final two weeks of my dad's life, the care he received at Hillside was nothing short of exceptional. Every member of staff treated him with the utmost dignity, respect, compassion, and kindness, ensuring that he was comfortable and cared for at every stage.
What stood out most was not only the outstanding care they gave to my dad, but also the support they provided to our family during an incredibly difficult and emotional time. The staff were understanding, patient, and always available to offer reassurance and guidance when we needed it most.
They made a heartbreaking experience more bearable through their professionalism, empathy, and genuine dedication to the people in their care. Knowing that Dad was surrounded by such kindness brought us great comfort.

We will always be grateful to everyone at Hillside for everything they did. I cannot rate them highly enough and would wholeheartedly recommend them to any family needing compassionate end-of-life care.

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home
Thank you so much for taking the time to share such a heartfelt review.

We are deeply sorry for the loss of your dad and extend our sincere condolences to you and your family. It means a great deal to know that our team was able to provide him with the dignity, comfort, and compassionate care he...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Hillside Nursing Home from L O (Friend of Resident) published on 20 July 2026 Submitted via Website
Overall Experience

Amazing Nursing home, feels like home away from home. All staff are friendly and welcoming and the Manager is always available for residents and visitors. The care provided is of a very high standard and staff are very attentive to the needs of residents. The rooms and communal areas are bright and homely. The food is homemade and the chef makes lovely cakes. There are always activities to join in. I highly recommend this Nursing home.

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home

Thank you so much for taking the time to leave such a wonderful review. we are delighted to hear that you feel Hillside is a home away from home. We will be sure to share your lovely feedback with whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Hillside Nursing Home from I H (Friend of Resident) published on 6 June 2026 Submitted via Website
Overall Experience
My friend has been a resident at Hillside for about 6 months. I visit regularly. I've met a number of the staff as I have responsibilities towards the resident.
Everyone I have met has been responsive and friendly. They have also been proactive, phoning me up as necessary.
Their interaction with residents is warm and caring.
The manager is a very good example of this.
The facilities are very good - many more common spaces than in my friend's previous care home.

I would recommend Hillside. Go and see it and, above all, meet some of the people.

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home

Thank you so much for your kind and thoughtful review. We are truly delighted to hear that your experience with Hillside Nursing Home was such a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Hillside Nursing Home from Irene Y (Regular Volunteer) published on 20 May 2026 Submitted via Postal Card
Overall Experience

Good family, friendly home with lots to do. Staff are very helpful.

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home

Thank You for your lovely feedback. we are very pleased to hear that you find the home friendly and welcoming.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Hillside Nursing Home from E P (Resident / Service User) published on 14 May 2026 Submitted via Postal Card
Overall Experience

I have been well looked after at Hillside over the last 10 years. I now sleep a lot, but I am well cared for according to my needs.

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home

Thank you for your lovely feedback and we are glad to hear that you are satisfied with the care that you are receiving at Hillside.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Hillside Nursing Home from Princewill N (Friend of Resident) published on 13 May 2026 Submitted via Postal Card
Overall Experience
I am thoroughly impressed by every aspect of my experience at Hillside. The care and support provided to residents was outstanding, with everyone treated with genuine care, respect and dignity. Staff members were consistently professional, attentive and supportive, creating a warm and reassuring environment.
Management stood out as outstanding, delivering clear leadership and a well organised operation that prioritizes residnets well-being.

Overall, the home delivers exceptional care, a supportive and dignified environment and a high quality of life for its residents.

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home
Thank you so much for your kind and thoughtful review. We are truly delighted to hear that your experience with Hillside Nursing Home was such a positive one.
Feedback like yours means a great deal to us and motivates us to continue delivering the highest standards of care and support.

Thank you again for taking the time to share your experience and for your trust and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Hillside Nursing Home from S H (Sister of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

I am very pleased with the care given to my sister. She is very happy living at Hillside.

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home

Thank you for your lovely feedback. We are glad you feel welcomed when visiting Hillside.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Hillside Nursing Home from Jennifer A (Sister of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

I find the care home very friendly, and they always greet me and say hello!

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home

Thank you for your lovely feedback. We are glad you feel welcomed when visiting Hillside.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Hillside Nursing Home from Mark F (Friend of Resident) published on 22 April 2026 Submitted via Website
Overall Experience

Being dubious about care homes. Hillside totally eroded any negative thoughts for care for an end of life service. You could not ask for a better set up and the dignity and respect to us all involved was exceptional. We will be ever thankful for Hillsides staff in making our family members last few weeks of life, comforting and soothing.

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home
Thank you for your kind and thoughtful words. It truly means a great deal to our whole team to know that we were able to provide comfort ,dignity and support during such an important and emotional time.

your feedback means a lot to our team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Hillside Nursing Home from Keith M (Friend of Resident) published on 13 April 2026 Submitted via Website
Overall Experience

When I first visited Hillside Nursing home I didn't know what to expect but, to my great satisfaction I witnessed respect, great personal care, the staff interaction with the Service users is brilliant.

The management provide weekly pastoral care, Christmas party activities which includes raffles and karaoke. The lounge areas for family and friends to engage with their loved ones are well furnished and clean.

My observation of the medical care provided is also very impressive. The staffing levels are very adequate and consistent, I see the same staff week in week out which can only be good for the residents, another satisfying and reassurance has been the fire drills I have witnessed.

I find the management and staff very engaging and welcoming, always offering you a cup of tea or coffee with a welcoming smile and hello, keep up the great work and care provided.

Reply from Harry Inglis, RD at Hillside Nursing Home

thank you Keith for your kind words and feedback this is much appreciated

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Hillside Nursing Home from Sandra T (Niece of Resident) published on 25 March 2026 Submitted via Website
Overall Experience
The care and diligence of staff at Hillside is outstanding. They took time to thoroughly understand all aspects to of Auntie's physical and emotional needs and to provide appropriate care
I have no hesitation in recommending Hillside as a caring, safe place for loved ones living with, or without, dementia.

Bilgy, the manager, is amazing and went out of her way to accommodate us.

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home
Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to our whole team.

We are delighted to hear that you felt your aunts physical and emotional needs were understood and supported. Providing safe, compassionate, and person-centred care is at the heart of everything we do, so your feedback is incredibly reassuring.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review of Hillside Nursing Home from L S (Daughter of Resident) published on 17 March 2026 Submitted via Website
Overall Experience
My Dad was fast tracked into Hillside Nursing Home after having many falls at home and spending time in Hospital..From my first vist to see the Nursing home I was so sure this was the place for my father ...he has now been there for 2 months and I can see him a lot happier and settled..All of the Nursing staff and carers are lovely.

My father has started to enjoy activities that he would never have been involved in before..I would Definitely recommend this to people as a lovely care home .A Big Thankyou to all staff..

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home

Thank you for taking the time to share such positive feedback. We are delighted to hear that your father has settled well and is enjoying life at Hillside, especially taking part in activities. Our team works hard to provide a safe, caring and supportive environment for every resident, and it is...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Hillside Nursing Home from Jon R (Son of Resident) published on 9 February 2026 Submitted via Website
Overall Experience

I would like to extend my gratitude to Bildy and the team at Hillside who looked after my father in the last few days of his life last week. After a swift move out of Stoke Mandeville hospital we didn;t really know what to expect at short notice, but every single person we met there treated my father with respect, professionalism and love. No request or question from us was too big or small, and it made the last few days of his life as comfortable and warm as you could wish for. I cannot recommend them highly enough. Bless ya. Jon, Andy and Greta (and Robin)

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home

Thank you for taking time to share such a thoughtful and moving review. Your feedback means a great deal to us and will be shared with the team. Thank you for your trust and recommendation.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Hillside Nursing Home from Fiona E (Stepdaughter of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience
All the staff are very caring. My step-mother responds well to them all and is happy, relaxed and obviously comfortable due to the standard of care she receives.

She has quite complex needs, yet they are met well by the dedicated staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Hillside Nursing Home from N M (Aunt of Resident) published on 2 December 2025 Submitted via Website
Overall Experience
I am visiting my nephew who is completely paralysed, I visit him twice a day as he has no one around to check up on him. Each time I come just randomly
The place is one of the most beautiful and stress free places in uk. The care home is so well equipped and the staff are just amazing people. All smiling all welcoming all gentle and kind.
My nephew loves it in there and he wishes to stay there forever.
I would for sure this place has changed my views about care homes forever, I hope the rest of the care homes would come and visit this place so they can learn how the care homes should.

Thank you so much to the manager and the staff so grateful.

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home

Thank you so much for sharing such thoughtful feedback. It means a great deal to all of us. We are glad to know your nephew feels safe and comfortable, and that you have confidence in the care he receives. The team works hard to create a calm, supportive environment, so hearing that this comes...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Hillside Nursing Home from Craig W (Son of Resident) published on 26 November 2025 Submitted via Website
Overall Experience

I cannot recommend this care home enough. From showing us the rooms available to the very last day when my father sadly passed away they cared for us all not just my father. They made him comfortable and his stay there certainly improved his last weeks of life. I had forgotten how kind people can be and the staff here are commendable. In particular Andrea showed so much compassion and kindness and helped us through the whole process from start to finish. Thank you from the bottom of our hearts.

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home

Thank you for sharing such a heartfelt message. We are glad we were able to bring comfort to your father and to your family during such a difficult time. I will make sure the team hears your feedback. We will continue to do everything we can to provide the best possible care for every resident we look after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review of Hillside Nursing Home from Tanya W (Resident / Service User) published on 1 October 2025 Submitted via Postal Card
Overall Experience

I have been made so welcome by all the staff, they are kind, considerate and can't do enough for me. The food is wonderful. I already think of Hillside as home. I feel very safe, secure and happy to be here, it is a privilege. Being so close to town is also great, and I have all the freedom and independence I need or could ever want. I would recommend this nursing home to anybody.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Hillside Nursing Home from John N (Brother of Resident) published on 3 September 2025 Submitted via Website
Overall Experience
Visiting my brother who was here for a year , I found the staff extremely helpful and friendly.

To have the patience and to work in places like this is more than difficult. The staff and managers were always available to speak to . The manager could not be more helpful. All the staff deserve mentions. Well done Hillside .

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home

Thank you so much for taking the time to leave such a thoughtful review. We are really pleased to hear that your brother and your family felt supported during his stay with us. Your kind words will be shared with the whole team , who will be delighted to know their efforts are appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Hillside Nursing Home from Sarah S (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card
Overall Experience
All staff are polite, friendly, and very helpful.
Pureed food for Mum is pleasant for her.
Staff on the 1st floor where Mum is resident are attentive and nothing is too much trouble.
The overall experience to date is excellent.

Any issues I have are dealt with quickly and efficiently.

Reply from Bilgy Joseph, Home Manager at Hillside Nursing Home

Thank you so much for your kind and thoughtful feedback. We are delighted to hear that your mum is enjoying her meals and that our staff on the 1st floor have been attentive and supportive. It's our priority to ensure all residents feel comfortable, respected, and well cared for, and it means a...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Bondcare Group.

News (0) & Events (0)

News

There are no news items for The Bondcare Group.

Upcoming Events

There are no upcoming events for The Bondcare Group.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Bondcare Group to verify any information. View our terms and conditions. The Bondcare Group has a Basic Service -more info.