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Care Home Owned by The Bondcare Group in Buckinghamshire

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8.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by The Bondcare Group in Buckinghamshire

Only the locations & reviews in Buckinghamshire for The Bondcare Group are showing below.

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The Bondcare Group Locations in Buckinghamshire (1)

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The Bondcare Group Reviews in Buckinghamshire (67)

8.9

The Bondcare Group has a Group Review Score of 8.9 (8.942) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.

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Review of

Hillside Nursing Home

from Mark F (Friend of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Being dubious about care homes. Hillside totally eroded any negative thoughts for care for an end of life service. You could not ask for a better set up and the dignity and respect to us all involved was exceptional. We will be ever thankful for Hillsides staff in making our family members last few
weeks of life, comforting and soothing.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for your kind and thoughtful words. It truly means a great deal to our whole team to know that we were able to provide comfort ,dignity and support during such an important and emotional time.
your feedback means a lot to our team
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Review of

Hillside Nursing Home

from Keith M (Friend of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I first visited Hillside Nursing home I didn't know what to expect but, to my great satisfaction I witnessed respect, great personal care, the staff interaction with the Service users is brilliant.


The management provide weekly pastoral care, Christmas party activities which includes raffles

and karaoke. The lounge areas for family and friends to engage with their loved ones are well furnished and clean.


My observation of the medical care provided is also very impressive. The staffing levels are very adequate and consistent, I see the same staff week in week out which can only be good for the residents, another satisfying and reassurance has been the fire drills I have witnessed.


I find the management and staff very engaging and welcoming, always offering you a cup of tea or coffee with a welcoming smile and hello, keep up the great work and care provided.

Reply from Harry Inglis, RD at Hillside Nursing Homethank you Keith for your kind words and feedback this is much appreciated
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Review of

Hillside Nursing Home

from Sandra T (Niece of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and diligence of staff at Hillside is outstanding. They took time to thoroughly understand all aspects to of Auntie's physical and emotional needs and to provide appropriate care
I have no hesitation in recommending Hillside as a caring, safe place for loved ones living with, or without,
dementia.
Bilgy, the manager, is amazing and went out of her way to accommodate us.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you so much for your kind words and for taking the time to share your experience. It truly means a lot to our whole team.
We are delighted to hear that you felt your aunts physical and emotional needs were understood and supported. Providing safe, compassionate, and person-centred care is at the heart of everything we do, so your feedback is incredibly reassuring.
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Review of

Hillside Nursing Home

from L S (Daughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was fast tracked into Hillside Nursing Home after having many falls at home and spending time in Hospital..From my first vist to see the Nursing home I was so sure this was the place for my father ...he has now been there for 2 months and I can see him a lot happier and settled..All of the Nursing
staff and carers are lovely.
My father has started to enjoy activities that he would never have been involved in before..I would Definitely recommend this to people as a lovely care home .A Big Thankyou to all staff..
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for taking the time to share such positive feedback. We are delighted to hear that your father has settled well and is enjoying life at Hillside, especially taking part in activities. Our team works hard to provide a safe, caring and supportive environment for every resident, and it is wonderful to know this has made a difference. Your kind words will mean a lot to the staff. Thank you again for your recommendation
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Review of

Hillside Nursing Home

from Jon R (Son of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to extend my gratitude to Bildy and the team at Hillside who looked after my father in the last few days of his life last week. After a swift move out of Stoke Mandeville hospital we didn;t really know what to expect at short notice, but every single person we met there treated my father
with respect, professionalism and love. No request or question from us was too big or small, and it made the last few days of his life as comfortable and warm as you could wish for. I cannot recommend them highly enough. Bless ya. Jon, Andy and Greta (and Robin)
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for taking time to share such a thoughtful and moving review. Your feedback means a great deal to us and will be shared with the team. Thank you for your trust and recommendation.
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Review of

Hillside Nursing Home

from Fiona E (Stepdaughter of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very caring. My step-mother responds well to them all and is happy, relaxed and obviously comfortable due to the standard of care she receives.
She has quite complex needs, yet they are met well by the dedicated staff.
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Review of

Hillside Nursing Home

from N M (Aunt of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am visiting my nephew who is completely paralysed, I visit him twice a day as he has no one around to check up on him. Each time I come just randomly
The place is one of the most beautiful and stress free places in uk. The care home is so well equipped and the staff are just amazing people. All smiling
all welcoming all gentle and kind.
My nephew loves it in there and he wishes to stay there forever.
I would for sure this place has changed my views about care homes forever, I hope the rest of the care homes would come and visit this place so they can learn how the care homes should.
Thank you so much to the manager and the staff so grateful.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you so much for sharing such thoughtful feedback. It means a great deal to all of us. We are glad to know your nephew feels safe and comfortable, and that you have confidence in the care he receives. The team works hard to create a calm, supportive environment, so hearing that this comes through in your experience is incredibly encouraging.

Your comments about the staff, the atmosphere, and the dignity shown to your nephew will be shared with the whole team. They will be proud to know their work makes a real difference.

We truly appreciate you taking the time to write this review. If there is ever anything more we can do to support your nephew or your family, please let us know.
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Review of

Hillside Nursing Home

from Craig W (Son of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this care home enough. From showing us the rooms available to the very last day when my father sadly passed away they cared for us all not just my father. They made him comfortable and his stay there certainly improved his last weeks of life. I had forgotten how kind people can be
and the staff here are commendable. In particular Andrea showed so much compassion and kindness and helped us through the whole process from start to finish. Thank you from the bottom of our hearts.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for sharing such a heartfelt message. We are glad we were able to bring comfort to your father and to your family during such a difficult time. I will make sure the team hears your feedback. We will continue to do everything we can to provide the best possible care for every resident we look after.
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Review of

Hillside Nursing Home

from Tanya W (Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been made so welcome by all the staff, they are kind, considerate and can't do enough for me. The food is wonderful. I already think of Hillside as home. I feel very safe, secure and happy to be here, it is a privilege. Being so close to town is also great, and I have all the freedom and independence
I need or could ever want. I would recommend this nursing home to anybody.
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Review of

Hillside Nursing Home

from John N (Brother of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting my brother who was here for a year , I found the staff extremely helpful and friendly.
To have the patience and to work in places like this is more than difficult. The staff and managers were always available to speak to . The manager could not be more helpful. All the staff deserve mentions.
Well done Hillside .
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you so much for taking the time to leave such a thoughtful review. We are really pleased to hear that your brother and your family felt supported during his stay with us. Your kind words will be shared with the whole team , who will be delighted to know their efforts are appreciated.
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Review of

Hillside Nursing Home

from Sarah S (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are polite, friendly, and very helpful.
Pureed food for Mum is pleasant for her.
Staff on the 1st floor where Mum is resident are attentive and nothing is too much trouble.
The overall experience to date is excellent.
Any issues I have are dealt with quickly and efficiently.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you so much for your kind and thoughtful feedback. We are delighted to hear that your mum is enjoying her meals and that our staff on the 1st floor have been attentive and supportive. It's our priority to ensure all residents feel comfortable, respected, and well cared for, and it means a great deal to know that your experience reflects that. We truly appreciate your recognition of our team's efforts, and we're always here to address any concerns promptly and compassionately. Thank you again for your trust and for taking the time to share your positive experience.
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Review of

Hillside Nursing Home

from Nigel P (Son of Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic service.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you so much for taking time leave such a wonderful review of Hillside Nursing Home. It is good to hear that you had such a positive experience with us. Your review will be shared with our team, who will be delighted to receive your acknowledgement.
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Review of

Hillside Nursing Home

from C T (Friend of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend is going through a very difficult stage and the staff have demonstrated great patience and kindness consistently. Physical care has been exemplary and tolerance of mental difficulties could not be faulted.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for taking the time to share your kind words. Our team is dedicated to offering compassionate and comprehensive care and it is rewarding to know that their patience, kindness and professionalism have made a positive impact. We will continue to strive to maintain the highest standards of care for your friend.
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Review of

Hillside Nursing Home

from G W (Friend of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend says the way she was looked after + treated was good.
As a friend of the family I thought your versatility was wonderful when extra nights were needed at short notice.
All the staff I met were friendly. It created a nice atmosphere.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for taking time to share your kind words about Hillside Nursing Home. We truly appreciate your feedback and are delighted to hear that your friend received good care and that our team made a positive impression. Our staff are dedicated to providing a friendly and supportive environment, and we're pleased that our versatility and responsiveness met your expectations. If there's anything more we can do for you or your friend, please do not hesitate to reach out.
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Review of

Hillside Nursing Home

from K E (Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here from the hospital to Hillside nursing home for rehabilitation as suffered from minor strokes, a minor heart attack, and low oxygen levels due to being overweight. Hillside is an excellent home but needs more staff for activities and sometimes there food is cold.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for your valuable feedback regarding our services at Hillside Care Home. We appreciate your recognition of our facility as an excellent care home. I understand your concerns regarding staffing levels. Please be assured that we have structured our staffing according to the varying levels of care required by our residents. We continually assess these needs to ensure we are providing the best possible support. We are committed to ensuring that meals are provided hot and freshly prepared for our residents, as we recognize the importance of this aspect of care. Should you have any further suggestions or require additional information, please feel free to reach out.
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Review of

Hillside Nursing Home

from Robin H (Son of Resident) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was cared for at Hillside from 2016 until she passed in early December 2024, aged 104. I have nothing but praise and gratitude for the excellent management and leadership, along with the staff on 'Hogarth'. The management and staff were always happy to keep relatives up to date with any issues
and answer any questions we had. I would have no hesitation in recommending the home to any potential future resident and their family.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for your valuable feedback regarding the care we provided to your mother. We are delighted to hear that you felt we delivered the best possible care during her time with us. Your willingness to recommend our service to others seeking care is greatly appreciated. Thank you again for your kind words.
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Review of

Hillside Nursing Home

from Phil C (Brother of Resident) published on 26 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother moved into Hillside Nursing Home 4 years ago. For the first 2 1/2 years I was very happy. Though the past 18 months I have seen a change and it saddens me. Attitudes need to change then the high-level care can return.
Reply from Kath Burgoyne, Area Manager at Hillside Nursing HomeThank you for your review. I am sorry you have seen a change at Hillside in the past 18 months. If you would like to email us at feedback@mha.org.uk, we would be happy to receive your comments and take appropriate action.
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Review of

Hillside Nursing Home

from Margaret K (Friend of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our friend is a lifelong Methodist and wanted to move into Hillside Nursing Home. When we visited in September 2024, we were delighted to find that Hillside was light and airy, in great decorative order, newly carpeted and smelled fresh. We were given a tour of the premises and given plenty of information
about the running of the home and the care which our friend could expect.
When our friend moved into Hillside, we found that the management and nursing teams were always available and willing to answer our questions which was a great comfort to us at a very stressful time.
Our friend is now coming to terms with being a resident in a care home and we are grateful for the support he is being given.
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Review of

Hillside Nursing Home

from Julie T (Sister of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has progressive multiple sclerosis and was living alone in Norfolk with carer visits, the situation was dangerous, he was alone for periods during the day and alone through the night. After an application and tour around Hillside Nursing Home he moved into permanent residence there in September
2024, so he was finally back in Aylesbury! The first few weeks were a bit edgy as he wasn't used to 24 hour care, however, the staff at Hillside are highly trained in making sure residents are made to feel welcome, comfortable and cared for, they build up trust and friendliness. My brother has settled in well and when myself and other family members visit the staff interact with us in every way to make sure he is happy. The care is exceptional, we wouldn't want him to be anywhere else. The building is extremely clean and very well managed, we are looking forward to the warmer months when we can sit with our brother outside on the lovely and colourful wooden veranda and also let him experience the outdoor activities.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for your valuable feedback. We are pleased to hear that you are satisfied with our service. At Hillside, we strive to provide the best experience for our residents. If there is anything more we can assist you with please do not hesitate to reach out.
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Review of

Hillside Nursing Home

from A S (Mother of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been enjoying regular respite care at Hillside Nursing Home for over 5 years now and I can honestly say that the experience has been a thoroughly positive one in every way. The staff are dedicated, professional and good humoured, treating my son with kindness, love and respect. I am always
super confident to leave him in their care, it feels like family, or better! If ever any issues arise I know I can express them openly and that they will always be dealt with swiftly and professionally. Thank you Hillside and long may our friendship continue.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeWe appreciate your valuable feedback. We are pleased to hear that you feel like part of our family and that we have instilled confidence in you regarding the care of your son. Our commitment to providing the best care for all of our residents remains our priority. Should you need any further support, please do not hesitate to reach out to us.
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