Hillside Nursing Home

Ardenham Lane, Bicester Road, Aylesbury HP19 8AB
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9.7 67 Reviews
  • Hillside Nursing Home, Aylesbury
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Care Provided by Hillside Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 68 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Nursing Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1550

Fees are a baseline figure and may be subject to change following an individual assessment.

The price(s) shown are provided by the care home. Contact Hillside Nursing Home for full pricing details and T&Cs.

Contact Hillside Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Hillside Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bilgy Joseph (Manager.)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)

Hillside Nursing Home Reviews (67)

9.7

Hillside Nursing Home has a Review Score of 9.7 (9.651) out of 10, based on 24 reviews in the last 2 years.
Over all time Hillside Nursing Home has 67 reviews.

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Total of 67, showing 1-20
Review from Mark F (Friend of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Being dubious about care homes. Hillside totally eroded any negative thoughts for care for an end of life service. You could not ask for a better set up and the dignity and respect to us all involved was exceptional. We will be ever thankful for Hillsides staff in making our family members last few
weeks of life, comforting and soothing.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for your kind and thoughtful words. It truly means a great deal to our whole team to know that we were able to provide comfort ,dignity and support during such an important and emotional time.
your feedback means a lot to our team
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Review from Keith M (Friend of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I first visited Hillside Nursing home I didn't know what to expect but, to my great satisfaction I witnessed respect, great personal care, the staff interaction with the Service users is brilliant.


The management provide weekly pastoral care, Christmas party activities which includes raffles

and karaoke. The lounge areas for family and friends to engage with their loved ones are well furnished and clean.


My observation of the medical care provided is also very impressive. The staffing levels are very adequate and consistent, I see the same staff week in week out which can only be good for the residents, another satisfying and reassurance has been the fire drills I have witnessed.


I find the management and staff very engaging and welcoming, always offering you a cup of tea or coffee with a welcoming smile and hello, keep up the great work and care provided.

Reply from Harry Inglis, RD at Hillside Nursing Homethank you Keith for your kind words and feedback this is much appreciated
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Review from Sandra T (Niece of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and diligence of staff at Hillside is outstanding. They took time to thoroughly understand all aspects to of Auntie's physical and emotional needs and to provide appropriate care
I have no hesitation in recommending Hillside as a caring, safe place for loved ones living with, or without,
dementia.
Bilgy, the manager, is amazing and went out of her way to accommodate us.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you so much for your kind words and for taking the time to share your experience. It truly means a lot to our whole team.
We are delighted to hear that you felt your aunts physical and emotional needs were understood and supported. Providing safe, compassionate, and person-centred care is at the heart of everything we do, so your feedback is incredibly reassuring.
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Review from L S (Daughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was fast tracked into Hillside Nursing Home after having many falls at home and spending time in Hospital..From my first vist to see the Nursing home I was so sure this was the place for my father ...he has now been there for 2 months and I can see him a lot happier and settled..All of the Nursing
staff and carers are lovely.
My father has started to enjoy activities that he would never have been involved in before..I would Definitely recommend this to people as a lovely care home .A Big Thankyou to all staff..
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for taking the time to share such positive feedback. We are delighted to hear that your father has settled well and is enjoying life at Hillside, especially taking part in activities. Our team works hard to provide a safe, caring and supportive environment for every resident, and it is wonderful to know this has made a difference. Your kind words will mean a lot to the staff. Thank you again for your recommendation
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Review from Jon R (Son of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to extend my gratitude to Bildy and the team at Hillside who looked after my father in the last few days of his life last week. After a swift move out of Stoke Mandeville hospital we didn;t really know what to expect at short notice, but every single person we met there treated my father
with respect, professionalism and love. No request or question from us was too big or small, and it made the last few days of his life as comfortable and warm as you could wish for. I cannot recommend them highly enough. Bless ya. Jon, Andy and Greta (and Robin)
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for taking time to share such a thoughtful and moving review. Your feedback means a great deal to us and will be shared with the team. Thank you for your trust and recommendation.
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Review from Fiona E (Stepdaughter of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very caring. My step-mother responds well to them all and is happy, relaxed and obviously comfortable due to the standard of care she receives.
She has quite complex needs, yet they are met well by the dedicated staff.
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Review from N M (Aunt of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am visiting my nephew who is completely paralysed, I visit him twice a day as he has no one around to check up on him. Each time I come just randomly
The place is one of the most beautiful and stress free places in uk. The care home is so well equipped and the staff are just amazing people. All smiling
all welcoming all gentle and kind.
My nephew loves it in there and he wishes to stay there forever.
I would for sure this place has changed my views about care homes forever, I hope the rest of the care homes would come and visit this place so they can learn how the care homes should.
Thank you so much to the manager and the staff so grateful.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you so much for sharing such thoughtful feedback. It means a great deal to all of us. We are glad to know your nephew feels safe and comfortable, and that you have confidence in the care he receives. The team works hard to create a calm, supportive environment, so hearing that this comes through in your experience is incredibly encouraging.

Your comments about the staff, the atmosphere, and the dignity shown to your nephew will be shared with the whole team. They will be proud to know their work makes a real difference.

We truly appreciate you taking the time to write this review. If there is ever anything more we can do to support your nephew or your family, please let us know.
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Review from Craig W (Son of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this care home enough. From showing us the rooms available to the very last day when my father sadly passed away they cared for us all not just my father. They made him comfortable and his stay there certainly improved his last weeks of life. I had forgotten how kind people can be
and the staff here are commendable. In particular Andrea showed so much compassion and kindness and helped us through the whole process from start to finish. Thank you from the bottom of our hearts.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for sharing such a heartfelt message. We are glad we were able to bring comfort to your father and to your family during such a difficult time. I will make sure the team hears your feedback. We will continue to do everything we can to provide the best possible care for every resident we look after.
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Review from Tanya W (Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been made so welcome by all the staff, they are kind, considerate and can't do enough for me. The food is wonderful. I already think of Hillside as home. I feel very safe, secure and happy to be here, it is a privilege. Being so close to town is also great, and I have all the freedom and independence
I need or could ever want. I would recommend this nursing home to anybody.
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Review from John N (Brother of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting my brother who was here for a year , I found the staff extremely helpful and friendly.
To have the patience and to work in places like this is more than difficult. The staff and managers were always available to speak to . The manager could not be more helpful. All the staff deserve mentions.
Well done Hillside .
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you so much for taking the time to leave such a thoughtful review. We are really pleased to hear that your brother and your family felt supported during his stay with us. Your kind words will be shared with the whole team , who will be delighted to know their efforts are appreciated.
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Review from Sarah S (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are polite, friendly, and very helpful.
Pureed food for Mum is pleasant for her.
Staff on the 1st floor where Mum is resident are attentive and nothing is too much trouble.
The overall experience to date is excellent.
Any issues I have are dealt with quickly and efficiently.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you so much for your kind and thoughtful feedback. We are delighted to hear that your mum is enjoying her meals and that our staff on the 1st floor have been attentive and supportive. It's our priority to ensure all residents feel comfortable, respected, and well cared for, and it means a great deal to know that your experience reflects that. We truly appreciate your recognition of our team's efforts, and we're always here to address any concerns promptly and compassionately. Thank you again for your trust and for taking the time to share your positive experience.
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Review from Nigel P (Son of Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic service.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you so much for taking time leave such a wonderful review of Hillside Nursing Home. It is good to hear that you had such a positive experience with us. Your review will be shared with our team, who will be delighted to receive your acknowledgement.
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Review from C T (Friend of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend is going through a very difficult stage and the staff have demonstrated great patience and kindness consistently. Physical care has been exemplary and tolerance of mental difficulties could not be faulted.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for taking the time to share your kind words. Our team is dedicated to offering compassionate and comprehensive care and it is rewarding to know that their patience, kindness and professionalism have made a positive impact. We will continue to strive to maintain the highest standards of care for your friend.
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Review from G W (Friend of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend says the way she was looked after + treated was good.
As a friend of the family I thought your versatility was wonderful when extra nights were needed at short notice.
All the staff I met were friendly. It created a nice atmosphere.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for taking time to share your kind words about Hillside Nursing Home. We truly appreciate your feedback and are delighted to hear that your friend received good care and that our team made a positive impression. Our staff are dedicated to providing a friendly and supportive environment, and we're pleased that our versatility and responsiveness met your expectations. If there's anything more we can do for you or your friend, please do not hesitate to reach out.
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Review from K E (Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here from the hospital to Hillside nursing home for rehabilitation as suffered from minor strokes, a minor heart attack, and low oxygen levels due to being overweight. Hillside is an excellent home but needs more staff for activities and sometimes there food is cold.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for your valuable feedback regarding our services at Hillside Care Home. We appreciate your recognition of our facility as an excellent care home. I understand your concerns regarding staffing levels. Please be assured that we have structured our staffing according to the varying levels of care required by our residents. We continually assess these needs to ensure we are providing the best possible support. We are committed to ensuring that meals are provided hot and freshly prepared for our residents, as we recognize the importance of this aspect of care. Should you have any further suggestions or require additional information, please feel free to reach out.
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Review from Robin H (Son of Resident) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was cared for at Hillside from 2016 until she passed in early December 2024, aged 104. I have nothing but praise and gratitude for the excellent management and leadership, along with the staff on 'Hogarth'. The management and staff were always happy to keep relatives up to date with any issues
and answer any questions we had. I would have no hesitation in recommending the home to any potential future resident and their family.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for your valuable feedback regarding the care we provided to your mother. We are delighted to hear that you felt we delivered the best possible care during her time with us. Your willingness to recommend our service to others seeking care is greatly appreciated. Thank you again for your kind words.
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Review from Phil C (Brother of Resident) published on 26 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother moved into Hillside Nursing Home 4 years ago. For the first 2 1/2 years I was very happy. Though the past 18 months I have seen a change and it saddens me. Attitudes need to change then the high-level care can return.
Reply from Kath Burgoyne, Area Manager at Hillside Nursing HomeThank you for your review. I am sorry you have seen a change at Hillside in the past 18 months. If you would like to email us at feedback@mha.org.uk, we would be happy to receive your comments and take appropriate action.
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Review from Margaret K (Friend of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our friend is a lifelong Methodist and wanted to move into Hillside Nursing Home. When we visited in September 2024, we were delighted to find that Hillside was light and airy, in great decorative order, newly carpeted and smelled fresh. We were given a tour of the premises and given plenty of information
about the running of the home and the care which our friend could expect.
When our friend moved into Hillside, we found that the management and nursing teams were always available and willing to answer our questions which was a great comfort to us at a very stressful time.
Our friend is now coming to terms with being a resident in a care home and we are grateful for the support he is being given.
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Review from Julie T (Sister of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has progressive multiple sclerosis and was living alone in Norfolk with carer visits, the situation was dangerous, he was alone for periods during the day and alone through the night. After an application and tour around Hillside Nursing Home he moved into permanent residence there in September
2024, so he was finally back in Aylesbury! The first few weeks were a bit edgy as he wasn't used to 24 hour care, however, the staff at Hillside are highly trained in making sure residents are made to feel welcome, comfortable and cared for, they build up trust and friendliness. My brother has settled in well and when myself and other family members visit the staff interact with us in every way to make sure he is happy. The care is exceptional, we wouldn't want him to be anywhere else. The building is extremely clean and very well managed, we are looking forward to the warmer months when we can sit with our brother outside on the lovely and colourful wooden veranda and also let him experience the outdoor activities.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for your valuable feedback. We are pleased to hear that you are satisfied with our service. At Hillside, we strive to provide the best experience for our residents. If there is anything more we can assist you with please do not hesitate to reach out.
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Review from A S (Mother of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been enjoying regular respite care at Hillside Nursing Home for over 5 years now and I can honestly say that the experience has been a thoroughly positive one in every way. The staff are dedicated, professional and good humoured, treating my son with kindness, love and respect. I am always
super confident to leave him in their care, it feels like family, or better! If ever any issues arise I know I can express them openly and that they will always be dealt with swiftly and professionally. Thank you Hillside and long may our friendship continue.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeWe appreciate your valuable feedback. We are pleased to hear that you feel like part of our family and that we have instilled confidence in you regarding the care of your son. Our commitment to providing the best care for all of our residents remains our priority. Should you need any further support, please do not hesitate to reach out to us.
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Current Review Score: 9.7 (9.651)

Overview of Review Score

The Review Score of 9.7 (9.651) out of 10 for Hillside Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.651 for Hillside Nursing Home is calculated as follows: ( (195 Excellents x 5) + (66 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 275 Ratings = 4.651
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hillside Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Bilgy Joseph

Job Title: Care Home Manager Joined: 2017

Bilgy is a dedicated registered nurse with over 15 years of experience working within NHS and the nursing home sector, and for the past 8 years, has been part of the Hillside team. Bilgy has extensive experience in managing complex medical conditions and work closely with a range of health care professionals to ensure the highest standards of care. Bilgy is passionate about delivering person-centred care and fostering a supportive, safe and welcoming environment for both residents and staff.

Frequently Asked Questions about Hillside Nursing Home

What types of Care is Hillside Nursing Home registered for?

Older Person Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hillside Nursing Home have?

There are 68 Single Rooms.

What are the Facilities & Services at Hillside Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Hillside Nursing Home to the centre of Aylesbury?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillside Nursing Home to verify any information. View our terms and conditions. Hillside Nursing Home has an Enhanced Service - more info.