Hillside Nursing Home

Ardenham Lane, Bicester Road, Aylesbury HP19 8AB
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9.7 65 Reviews
  • Hillside Nursing Home, Aylesbury
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Care Provided by Hillside Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 68 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1800

Fees are a baseline figure and may be subject to change following an individual assessment.

These prices are only a guideline, please contact Hillside Nursing Home to find out the exact price for your requirements.

Contact Hillside Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Hillside Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bilgy Joseph (Manager.)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)

Hillside Nursing Home Reviews (65)

9.7

Hillside Nursing Home has a Review Score of 9.7 (9.657) out of 10, based on 22 reviews in the last 2 years.
Over all time Hillside Nursing Home has 65 reviews.

Overall Experience
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  • 12
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Date Published
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Reviewer Connection to Hillside Nursing Home
  • 11
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  • 1
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Total of 65, showing 21-40
Review from S F (Respite Resident) published on 24 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good experience. Like it, will be back soon. Thanks again for your hospitality.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you so much for your very kind review. It was lovely having you with us for a short break and we would be delighted to have you come and stay with us again. I am pleased to see that the team provided you with a high standard of service. If I can support with anything else then please do not hesitate to contact me.
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Review from L P (Daughter of Resident) published on 23 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We could not be happier with the care our mother is receiving at Hillside. Without exception, be it a member of the cleaning team or someone in a management role, the staff are kind, compassionate and thoughtful and always have a smile and a friendly word. Having a family member in a nursing home can
be a worrying time, but it is such a comfort for us to know that our Mum is safe and so well looked after. We would be confident to recommend Hillside to anyone.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you so much for your wonderful review. I am very pleased to hear that you have had a good experience of the Hillside team. It is always a pleasure meeting families and get to know our resident's loved ones. As always if there is anything that we can do to support you all do not hesitate to ask.
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Review from S W (Friend of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home was chosen for my friend because it had connections with the local Methodist Church, which takes services there and she needed to attend church regularly. I have found all the staff welcoming, approachable and willing to listen to me and have kept me informed about her care and welfare. She
has been well cared for, ensuring her physical and psychological needs have been met. Overall, I have been satisfied with all aspects of the home.
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Review from L G (Friend of Resident) published on 15 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like Hillside Hillside Nursing Home it is good. Staff I prefer have a chat with care and residents.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you for your very helpful feedback. Feedback received assists us with improving our service therefore please do tell us if you think of anything that we can do to enhance the lives of our residents.
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Review from B R (Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
While being looked after, being I found out staff are very patient and understanding. Everybody got on with their jobs and that's why you get a good working team.
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Review from R N (Daughter of Resident) published on 28 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You will never find a home more perfect than Hillside Nursing Home. Every staff member from the management team, cleaning, finance, admin and chef go above and beyond. I was so worried when my dad moved to a home so far from me. But I soon realised he was in the best place. If I had searched forever
I would never have found anywhere more perfect. My dad has recently passed and they were supportive, helpful, compassionate and this was all departments of the inside not just care staff. They all made a difficult time so easy to cope with. You are all amazing.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you so much for your very kind review and for all the lovely times we have spent with your and your dad. We miss seeing his beaming smile around the home as I am sure you do too. If there is anything you think we can support you with then please do not hesitate to get in touch with any of us. It was a pleasure getting to know you and the rest of your family.
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Review from John s (Respite Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am only here for a short stay, possibly two weeks, prior to going to my home. My experiences to date have been exceptionally good with the staff so helpful and obliging. Hopefully, if my recuperation continues favourably I shall be okay to go home. However if things do not go to plan I would not hesitate
to use your wonderful facility again.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeI am so pleased that you enjoyed your stay with us, it was a pleasure supporting you through your recovery. If we can be of any further assistance then please do not hesitate to contact me,.
Best of luck with your future recovery.
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Review from S H (Sister of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my sister is excellent. Staff and carers couldn't be any better.
Always very pleasant when we visit our sister. She is very happy there and now calls it her home. 100/100.
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Review from Jennifer A (Sister of Resident) published on 22 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attended a barbecue to celebrate the Queen's celebrations and noticed care given to everybody. A great afternoon.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you for your feedback. I am really pleased that you enjoyed our BBQ, it was great to see friends and families mixing once again and we hope to have many more events in the future. If there is anything that you feel we could do differently please do not hesitate to let me know.
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Review from Ann M (Sister of Resident) published on 22 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my first time visiting my sister. She is very happy living there. The staff were very nice and helpful. Nothing was too much trouble. Welcoming with a cup of coffee. I would highly recommend the home.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeI am very pleased that you have had the opportunity to visit your sister and were happy with the service that we provide here at Hillside. Please do not hesitate to speak to myself or any member of the team if you feel that there are any improvements that we can make or if you would like to discuss anything.
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Review from Alison G (Friend of Resident) published on 18 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hillside is an excellent care home. The staff are very professional, kind and caring. The food is very good, and the dining/outside sitting area is extremely pleasant.
The room is very pleasant, good size, very clean and has plenty of storage.
Always feel very relaxed here and love the lounge -
lovely feel to it.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you so much for your very positive feedback. As always, any feedback helps us develop and maintain high standards in the home. I am pleased that you are happy with the care delivery and facilities here at Hillside. If we can assist in any other way, please do not hesitate to contact me.
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Review from C T (Resident) assisted by family/friend published on 7 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well looked after - very happy.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you for your feedback, as always any feedback is seen as positive and assists us with improving the service we deliver. If you feel there are areas that we can improve on, please do let me know either face to face, through resident meetings or our suggestion boxes that are dotted around the home.
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Review from Philip D (Son of Resident) published on 3 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 89-year-old mother stayed at Hillside for 5 weeks to recover from a recent stay in hospital. She had a wonderful experience in the home due to the care and attention of the friendly and professional staff. Every one of them did their utmost to make mum's time at Hillside as happy and comfortable
as possible. It is clearly a very well-run and managed home.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you so much for your wonderful feedback. It was an absolute pleasure meeting yourself and the rest of your family and supporting your Mum. We certainly wish you all the very best in the future and hope that you are keeping well. If we can support you with anything, in the future, then please do not hesitate to contact me.
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Review from Simon G (Husband of Resident) published on 13 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today I requested a few things and the management team were very good and started their enquiries straight away.
Very efficient service.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you for the very positive feedback, I am so pleased that we were able to assist you on the day and please do not hesitate to come to me for any support in the future.
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Review from J D (Son of Resident) published on 22 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I have been completely delighted with the care, attention and service received by my father at Hillside Nursing Home.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you for the lovely feedback, if there is anything that you feel we can do more of then please do not hesitate to meet with myself or a member of the team.
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Review from Philip B (Brother of Resident) published on 4 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A great team with the Manger at the helm - and the best admin team on the planet. They are simply the best.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you very much for the positive feedback and as always if there is anything that you would like to discuss or suggestions you would like to offer as to how we can make changes to better meet the needs of your family member then please do not hesitate to get in touch.
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Review from Irene Y (Regular Volunteer) published on 25 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have now been coming to Hillside for nearly five years. A friend of mine lived here for three years and after seeing the way she was cared for, I wanted to be a part of this home so became a volunteer. I have made lots of friends and feel it a privilege to visit them.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you for your review and for your support as a volunteer. Your support and encouragement has been really appreciated and if we can be of any support to you please let me know.
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Review from Stephanie M (Daughter of Resident) published on 25 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Hillside are so friendly and helpful. My mum is well cared for and happy and my brother and I are so pleased that she was able to come and live there. I am sure that the last few months have been very difficult for everyone and we thank the staff for their continued care and support
in such difficult times. I would have no hesitation in recommending Hillside to others.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you so much for the positive feedback. I am pleased that you remain happy with the level of care provided. If there is anything you would like to discuss please don’t hesitate to contact me.
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Review from P E (Son of Resident) published on 24 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident now for just over a year and the level of care she has received has been excellent. From being unsure when she first moved in, the staff have really helped her to settle in and is very happy. All the staff are caring and friendly and a heartfelt thank you goes out to all
of them, especially over the last few months.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you for being involved with and supportive of the Hillside team. If we can be of any further help or support then please do not hesitate to contact me.
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Review from C W (Husband of Resident) published on 26 March 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff are great to me.
Reply from Grainne Wokes, Home Manager at Hillside Nursing HomeThank you for the positive feedback. If you would like to discuss any areas that you are not happy with or would like to suggest ways in which we can improve these areas for you then please do not hesitate to speak to myself or any member of the team.
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Current Review Score: 9.7 (9.657)

Overview of Review Score

The Review Score of 9.7 (9.657) out of 10 for Hillside Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.657 for Hillside Nursing Home is calculated as follows: ( (181 Excellents x 5) + (56 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 251 Ratings = 4.657
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hillside Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Bilgy Joseph

Job Title: Care Home Manager Joined: 2017

Bilgy is a dedicated registered nurse with over 15 years of experience working within NHS and the nursing home sector, and for the past 8 years, has been part of the Hillside team. Bilgy has extensive experience in managing complex medical conditions and work closely with a range of health care professionals to ensure the highest standards of care. Bilgy is passionate about delivering person-centred care and fostering a supportive, safe and welcoming environment for both residents and staff.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillside Nursing Home to verify any information. View our terms and conditions. Hillside Nursing Home has an Enhanced Service - more info.