Sunnyside Nursing Home

Very approachable

My dad was sent here to Sunnyside from hospital to have a hub bed whilst waiting assessment for longer care needs. Our first impression was one of warmth and friendliness. We were given tea and biscuits and sat down for a chat whilst waiting for dad's arrival ( Thankyou Paula) The staff who are managed by Victoria truly do an amazing job especially when they are dealing with a high turnover of new 'hub' patients. They show great kindness and empathy and their camaraderie with each other shines through. Majority of them have worked there for many years which I believe is a great testament not only to each other but also for the leadership Victoria provides. The nursing quality is high and no question /request is not followed through - Thankyou Ronik, Gabby and Mickey. Activities are varied. Harley and Paula put together a great seaside day with both ladies ensuring all residents had some involvement , Sarah, Carrie , Hassan, Hilde, & Emet did a fabulous job of caring for dad Thankyou

I feel very comfortable and grateful that my Aunt receives such great care.

Honestly the home is a wonderful place to be.

Thank you for giving my mum another chapter in her life, where she feels safe, listened to and looked after with kindness. I could not look after her better!

The management listen to any concerns and act on them immediately

My wife was a short term resident at this home,she is a very fussy vegetarian and the staff bent over backwards to make sure she was well fed,they were also very good with encouraging her mobility, very pleasant experience all round.

So happy that Mum has got a place in Sunnyside Nursing Home. My mum although has Alzheimer's seems so happy when we visit. She loves singing and the staff encourages that. I cannot fault the staff, they are all so kind and caring and that reflects on the residents, they all seem so happy and settled.

The staff have been fantastic, very friendly, patient with my mother, and I can't fault the care given. I have been kept up to date on my mother's health and care. The property is lovely and the garden is enjoyable to sit in. Thanks to the staff for their hard work!

Staff excellent, nothing is too much trouble for them. Food plentiful and delicious. Very pleased they sourced a special chair so he could meet other residents and not be isolated in his room. Visitors are very welcome.

It took a while for Dad to settle in but with the help of all the staff he has settled in very nicely. All the staff are very kind and understand his particular needs. The nurses keep an eye on his various ‘conditions’ and treat promptly accordingly. It is nice to see Dad so comfortable in this environment.

Mum has been here at Sunnyside since January 2023. We have been very happy with Mum's overall care. The staff are always smiling and friendly and keep us well informed where necessary. The bedrooms are a good size and we are able to add our own finishing touches. We turn up at different times of the day and Mum is always presentable.

Had a lovely visit to see my mother with my wife. Initially she was sat in the main lounge watching television. Seemed to be content. We were then able to visit her room and talk and eat chocolate. Staff all very friendly, cheerful and helpful.

The staff are very efficient and very friendly. I am very impressed by their diligence and care to detail. Always smiling and making a great effort to keep their spirit happy. Probably overworked, my friend would like to go to the toilet more often but time is pushed for the staff and they do their best. Very impressed.

Dad is very settled, well looked after and safe. Staff are happy and relaxed and really care about the residents. Management and nursing staff are all visible. There is entertainment and all the residents are encouraged to join in. Nice homely atmosphere. Dad loves the food and is very happy at Sunnyside.

I am absolutely amazed at how well my mum is looked after at Sunnyside. They care for all her needs and keep me advised of any issues. Mum has dementia and does not talk very much, but she smiles and gives you a thumbs up. I am able to visit anytime and the staff are extremely welcoming. Mum seems happy and I know that she takes part in all the activities. She can’t remember days out but it is lovely to see the photographs. I hope that if I get to Mum's age and need to live in a care home that they have room for me.

Thank you to everyone!

The care home looked after our mother for some months until her recent passing. We were always welcomed by the staff. We could completely entrust Mum's care to them. Always kind, thoughtful and caring. In Mum's final days, they were so considerate and helpful to her needs and dignity as well as ours. Outstandingly wonderful team to whom we shall always be grateful.

There were also always so kind and considerate to my brother, sister and me when we went to visit, and approaching the end, they allowed me to spend day after day just sitting with Mum for 12 hours at a time.

My aunt was a resident in Sunnyside for 3 to 4 months only, as she was in a temporary bed until I could get her a placement in a permanent nursing home nearer to where the family lived. The care my aunt had was very good. I was very impressed by the standard of care given to my aunt. I was delighted by the way the carers and nurses treated my aunt and myself whenever I visited. Nothing was too much trouble for them, and every aspect of care I could not fault. I was always notified of any change to my aunt's care, even when she developed a chest infection and became poorly. I was made welcome whenever I visited. There was a nice, homely and friendly atmosphere within the care home. I was unable to find any fault with Sunnyside care home, as I work within the profession myself. I was so grateful to the manager, nurses and carers for all the care, kindness and support they gave to not only my aunt but myself as well.