Hillside Nursing Home

Ardenham Lane, Bicester Road, Aylesbury HP19 8AB
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9.6 61 Reviews
  • Hillside Nursing Home, Aylesbury
Hillside Care Home is a purpose-built facility designed to suit many personal care and nursing needs, run by a team of staff who understand the needs of both young and old people and those with physical disabilities. Hillside's residents make it a diverse care home, as there is a mix of older and younger residents with long term medical conditions. The care team provide more specialist services such as end-of-life care.

There is excellent support from local healthcare specialists – GP practices, physiotherapist, speech and language therapist, dietician, chiropodist, wheelchair services, dentist and optician.

Residents benefit from an activities coordinator who ensures that there is usually something interesting going on including visiting entertainment, discussion times, word games, trips out to town, as well as lots of music and they sit out on the sunny patio whenever they can. At Hillside a Chaplain visits regularly to provide companionship and pastoral support to both residents and their friends and relatives, whatever their beliefs. And there are some invaluable volunteers who are happy to chat and to help with activities and outings.

Nearby attractions include the town shops, pubs and cafes, and also the chance to experience a great deal of natural scenery and wildlife within a short drive.

Hillside is owned by MHA, a national charity helping to improve the lives of over 19,000 older people across Britain, enabling them to live later life well.
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Care Provided by Hillside Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 68 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £2031 – £2216

These prices are only a guideline, please contact Hillside Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Hillside Nursing Home Reviews (61)

9.6

Hillside Nursing Home has a Review Score of 9.6 (9.587) out of 10, based on 16 reviews in the last 2 years.
Over all time Hillside Nursing Home has 61 reviews.

Overall Experience
  • 46
  • 12
  • 3
  • 0
  • 0
Date Published
  • 61
  • 4
  • 13
  • 16
  • 45
Reviewer Connection to Hillside Nursing Home
  • 9
  • 9
  • 9
  • 8
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Marilyn P (Daughter of Resident) published on 16 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This care home is very good. Mother is happy although gets lonely at times. All the residents are encouraged to go to bed early.
Reply from Deborah Langton, Area Manager at Hillside Nursing Home

Dear Marilyn


Thank you for your feedback, I am glad to feel that the care given to your mother is good. However, the residents do not need to go to bed early and I will discuss this with the manager on the approach you have seen to ensure there is no confusion.


Once again, thank you for your feedback, it is valued.


Regards


Deborah

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.587)

Overview of Review Score

The Review Score of 9.6 (9.587) out of 10 for Hillside Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.587 for Hillside Nursing Home is calculated as follows: ( (124 Excellents x 5) + (46 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 184 Ratings = 4.587
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hillside Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

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Bilgy Joseph

Job Title: Care Home Manager Joined: 2017

Bilgy is a dedicated registered nurse with over 15 years of experience working within NHS and the nursing home sector, and for the past 8 years, has been part of the Hillside team. Bilgy has extensive experience in managing complex medical conditions and work closely with a range of health care professionals to ensure the highest standards of care. Bilgy is passionate about delivering person-centred care and fostering a supportive, safe and welcoming environment for both residents and staff.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillside Nursing Home to verify any information. View our terms and conditions. Hillside Nursing Home has an Enhanced Service - more info.