Bartlett's Residential Care Home

Portway Road, Stone, Aylesbury HP17 8RP

Bartlett's Residential Care Home, Aylesbury, Buckinghamshire
Bartlett's Residential Care Home, Aylesbury, Buckinghamshire
Bartlett's Residential Care Home, Aylesbury, Buckinghamshire

Set in an 1856 Victorian country house, Bartlett’s Residential Care Home provides a retreat for older people who can reside safe in the knowledge that their personal and social needs will be catered for.

Previously a house for the Bartlett family when they were High Sheriffs of Buckinghamshire, then a school, the property offers over 18 acres of private tranquil parkland with exceptional views of The Chilterns Area of Outstanding Natural Beauty. Residents at Bartlett’s receive round the clock personal care and are assisted as much or as little as they like. They have open and evolving care plans to provide individual, effective and reliable care. This provides peace of mind for residents and their relatives alike.

Bartlett’s fully furnished, en-suite bedrooms offer an electric bed, television, call bell, telephone and Sky TV. The home has wireless internet connection and an iPad tablet and Apple TV to enable regular communication between residents and their longer distant relatives.

Group: Peverel Court Care

Person in charge: Mibell Hernandez (Registered Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 38 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Spanish; Castilian, Hindi, Polish, Portuguese, Shona

Single Rooms: 38

Rooms with ensuite WC: 38

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Bartlett's Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Bartlett's Residential Care Home has a Review Score of 9.8 (9.764)

The Review Score of 9.8 (maximum of 10) for Bartlett's Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews over all time. This Average Rating is also the rating value for Bartlett's Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.764 for Bartlett's Residential Care Home is calculated as follows: ( (264 Excellents x 5) + (70 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 339 Ratings = 4.764

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Bartlett's Residential Care Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 13 Reviews ÷ 7.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    24
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bartlett's Residential Care Home?

  • Extremely LIKELY
    28
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bartlett's Residential Care Home

  • Daughter of Resident/Service User
    10
  • Resident / Service User
    4
  • Son of Resident/Service User
    4
  • Friend of Resident/Service User
    3
  • Volunteer
    3
  • more

The staff were all very welcoming and friendly towards the residents and all visitors. I was very impressed by the helpful attitude of the staff and management. During my time with the staff, They helped me around the home and gave me necessary information to allow me to interact with the residents during my volunteer work.
The staff were all very patient with the residents, even when they repeated themselves over and over again. That's what I like most about the residential home. Also, the home itself was kept very clean and the facilities provided were excellent.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are always very welcoming when I visit and there is a very calm and smiley atmosphere. My friend is well looked after, kept clean and tidy and staff come quickly when called on the bell. I was impressed with the variety of entertainment offered, such as art classes and on two occasions I was able to attend fascinating talks on early London by an archaeologist. On the afternoon when I visit, I am always offered tea/coffee and cake. Great care is taken to ensure my friend does not have a fall.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was transferred from a care home in West Sussex to Bartlett's in November. My mum is so happy here.
All the staff are so kind, friendly and caring. They are brilliant. I can't praise them enough.
As a family, we are all so very pleased and content with Bartlett's.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Invited to role play. On arrival, I was well received by staff to a building that was pristine in all respects. The arrangements for my presentation of gifts was slick and well thought out for quickness of distribution giving me an opportunity for short conversations with the majority of residents. All able residents were seated around a long table wearing Xmas hats and the room decorated in the festive spirit. Additionally, there was a buffet tea party, radio songs and music and later a visiting female singer and creating a family atmosphere. After my play role, I was invited to sit and enjoy the buffet and gave me the opportunity as an outsider to see how the staff carried out their duties. Their attitude indicated a very caring workforce that generated great trust of the residents with every need catered for. I left the building pleased to see that staff and residents were very much a big happy family with no resentments.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We viewed a number of residential care homes in the area. Bartlett's stood out hands down - not only in the level of accommodation (we often speak of it being akin to a hotel - in building with wonderful grounds, decor, furniture, and not to speak to of the meals!) but also in the approach and manner of the staff. My Grandfather has been resident since July 2016, and we can not be happier with how he has settled and the level of care received. From early-on he referred to Bartlett's as his new home, which said a great deal. Most importantly, though, we as a family take great comfort in knowing that he is being genuinely cared for by staff that excel in everything that they do. The staff at Bartlett's are truly excellent!

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Just a lovely place to visit. It's very clean, has lovely views, comfortable rooms. Charming staff and all staff cheerful and helpful. When I visited as one of the poppy sellers for the British Legion the residents had made some poppies of felt and were decorating fir cones with paint and glitter for decorating the place for Christmas. My friend who I popped in to see while there showed me some paintings she had done and read me a poem she had been encouraged to write. I was offered a cup of tea while there too. My friend was happy there and loved watching the birds in the grounds, from a nice window seat by a big window.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mother is extremely well cared for. She is happy and safe. The staff are always around to see that the residents are safe. The activities are excellent and she has taken part. They have got her to play a keyboard something she hasn't done for years. I am relieved and happy for her to be at Bartlett's Residential Home.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always clean and tidy (high standards) Staff are very pleasant and helpful. Entertainment for the residents. Excellent meals. Residents kept clean and tidy.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I loved my stay at Bartlett's, staff are very loving, caring and friendly.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My daughter and myself came to look around and was pleased with the obvious care that was available so I came here straight from hospital and the care and attention that I received was top quality. The food is marvellous and a very good choice. Nothing is too much trouble for all the staff.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After looking at three homes Bartlett's was miles better than the other two. The home stands in it's own grounds, with fantastic views up to the Chiltern Hills, with it's grounds in immaculate condition. The home has all rooms en-suite and they are really clean and fresh. There are activities going on most days, and finally, the staff - I cannot praise them enough on how friendly they are, and making the residents feel very happy in their latter days of life. I would have no trouble recommending Bartlett's in the future, to somebody who is looking for a 5 star home for their parent.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandmother has been a resident at Bartlett's Nursing Home for 3 years now. The staff are extremely friendly and very accommodating.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit monthly with a volunteer from the church to take a Communion Service. We are always made welcome and treated with respect and we witness the same attitude towards the residents. The environment is beautifully kept and there is a relaxed atmosphere of calm.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Rooms: Excellent

Very friendly reception every time we visit. Our friend is well looked after (and so are we). Always someone around to offer help and always with a smile. Don't know how much this service costs.

How likely would you be to recommend Bartlett's Residential Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

This is a very pleasant home, large Victorian house with a modern addition. It has some large rooms facing south with excellent views, the north facing rooms are a bit dark. The grounds are extensive with trees and facilities for residents to sit outside and enjoy the view. dining rooms are pleasant, and civilised, particularly in the new wing. The staff are caring and always helpful and events are organised, the home being particularly anxious to involve the local community.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

The home is in a lovely old house and feels quite homely. It is light, clean, well organised and has friendly staff. The food is varied and drinks too are frequent and good. I particularly appreciate the afternoon and mornings tea/coffee breaks with biscuits and cake. The rooms are warm and well appointed. The dining room is a little small but adequate. The lounge has a large TV and books and games. The security is reassuring and the views outside the home are very nice and the social activities are appreciated.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Bartlett's was a real find, perfect for mum, as it was just like her home. Period features, large grounds etc. When ever we visit, there are always staff present. A family member said it is more like a hotel than a care home. We are all delighted.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Bartlett's is always bright and fresh. The staff are always welcoming, friendly and attentive to visitors and residents a like. Sterling efforts are made to keep residents entertained and stimulated. All of my mother's key personal needs are well catered for and documented. In an ideal world, where carers are not pushed for time, secondary issues such as dealing with facial hair, and soup/gravy stains could be covered. Overall, I never have a single qualm about leaving mum in Bartlett's care. When/if the time comes, I'll be putting my own name down for a place at Bartlett's.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Bartlett's is a lovely, well cared for home. The staff always treat the residents and family visitors with great respect. The staff are well trained and very knowledgeable about the care that they give. Great attention is given to keeping the residents well looked after and happy. The staff are always happy and cheerful and nothing is too much trouble. A good programme of activities is provided every day of the week. I am so glad that I chose Bartlett's for my mother's care.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is happy at Bartlett's, she says it is like being on holiday, and that everyone is very friendly. Although she doesn't remember what she has been doing, she always seems to have had a good time. We are equally impressed; everyone we meet is cheerful and welcoming. We always enjoy the meals that we have with mum - the food is delicious and the surroundings lovely.
It would be good to know how often mum has a bath - perhaps a record could be kept in her file. I know it is difficult, because she no longer remembers herself; it would be necessary to convince her that it was 'bath night'.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Amazing staff who always make all visitors very welcome and make young children happy to visit elderly relatives. Very good communication between staff and the patients family. Staff always appear to show great care and love towards my grandmother even when she is having one of her "difficult" moments. Food and cleanliness always of a very high standard. Thank you for all your help over the years.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I am very pleased with Bartlett's standard of care of my elderly aunt for whom I have responsibility. She is cared for in a way which maintains her maximum involvement in decisions and maintains her independence as much as possible. I am impressed with the consistency of care. There always seem to be an adequate number of staff who make time to talk with and socialise with the residents and the staff turnover is minimal/infrequent, making for good relationships with residents and relatives (hopefully this means they are also happy in their work too!).

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My father has been at Bartletts for just or 10 months. It took 3-6 months for him to settle and feel 'at home' but the staff played a big part in helping him. He has always been treated with respect, understanding, patience and kindness. He has had several falls so the staff know to keep an eye on him and offer support, whilst trying not to restrict him or take away his independence. He prefers not to spend too much time downstairs so spends a lot of time in his room doing his jigsaws - often with the help of the staff who pop in and out. Visitors are always made welcome and offered refreshments.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Beautiful home, in lovely grounds. Ideal for a sit outside with my mum in the summer. Very caring, supportive staff to the residents and their relatives/visitors.
Extremely patient with Dementia residents.
If anything my mother has improved since being at Bartletts, probably because she doesn't have to remember to take her medication regularly because she is given it at the correct times of day.
I am very happy with her being here, although a little expensive.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been a resident for over 5 years. At first she had mild dementia but this has deteriorated and is now quite severe. She is happy there and is always treated with the utmost kindness. Nothing is too much trouble for the staff. Many do their very best to entertain her and she easily laughs at their antics.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My mother has been in Bartlett's Residential Home for over four years now. She has been looked after very well. If there are any medical concerns these are attended to quickly. We visit weekly, and are always made very welcome by the staff. There are always carers around if you need to speak to someone. Last month she celebrated her 100th birthday there, and the staff brought her a cake. We all celebrated together in her room. I would not hesitate in recommending Bartlett's Residential Home.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

I was extremely grateful to the staff at Bartletts. My mum had to move in a hurry and they made it all so easy. The staff are so welcoming and helpful and nothing is too much trouble. I would definitely recommend Bartletts Residential Home to anyone.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Excellent service and care.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at the home have shown a good level of care and patience for my mother. Who is not always a cooperative resident. The management have organised two recent hospital visits, including quickly organising replacement transport when the organised transport that arrived was unsuitable. The home is kept clean and the food is certainly acceptable if not superb. Activities could be better organised throughout the home.

How likely would you be to recommend Bartlett's Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submit a Review for Bartlett's Residential Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

Mibell

Mibell Hernandez

Job Title: Registered Manager

Joined: 2013

Description:

Mibell has been Deputy Manager of a sister Nursing Home in the Peverel Court Care Home Group for many years and has recently been promoted to Manager at Bartlett's Residential Home.

Mibell leads her staff team and takes care of the residents of Bartlett's with skill, knowledge, sensitivity, professionalism and a genuine care for all.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Bartlett's Residential Care Home