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Bartlett's Residential Care Home

Portway Road, Stone, Aylesbury, Buckinghamshire HP17 8RP
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Mum has been able to benefit from the lovely weather and enjoys being taken outside.Angela M(Daughter of Resident/Service User)
Bartlett's Residential Care Home, Aylesbury
Thank you for everything you did; you are a credit to your profession.W T(Daughter of Resident/Service User)
Bartlett's Residential Care Home, Aylesbury
Bartlett's Residential Care Home, Aylesbury

Bartlett’s Residential Home offers a serene retreat for older adults, placing personal and social well-being at the heart of everything they do. Nestled within 18 acres of landscaped parkland, residents enjoy tranquil views of The Chilterns, an Area of Outstanding Natural Beauty.

Residents at Bartlett’s receive highly personalised, 24/7 care that adapts to changing needs, with digital care plans ensuring reliable and effective support. A dedicated, skilled team provides a warm,...  

Care Provided by Bartlett's Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,650 - £2,310£1,750 - £2,410
Residential Dementia Care£1,650 - £2,310£1,750 - £2,410

Contact Bartlett's Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Mibell Hernandez (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (48)
  • Couples/Companion Rooms with ensuite Wet Room (12)

Visiting

  • Reserved visitor parking available

Parking

  • Parking available - including electric charging points.

Bartlett's Residential Care Home Reviews (126)

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10

Bartlett's Residential Care Home has a Review Score of 10 (9.961) out of 10, based on 30 reviews in the last 2 years. Over all time Bartlett's Residential Care Home has 126 reviews.

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Showing 126 reviews matching selected criteria
Review from T H (Grandson of Resident) published on 29 January 2020 Submitted via Postal Card
Overall Experience

The staff provided amazing care for our Nan for over 11 years. The staff have been great support and compassion. They are always so very helpful and welcoming to us all during our visits and can never do enough to make us feel at home. The home is set in amazing grounds and made even better by the friendly and loving staff.

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Review from A B (Resident / Service User) published on 29 January 2020 Submitted via Postal Card
Overall Experience

I have been here for 4 months and I cannot fault the care I am receiving. I am very content living in these beautiful surroundings. I enjoy walking in the landscaped grounds. The views of the Chiltern Hills inspire me every day. I feel greatly blessed to have found such a peaceful haven.

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Review from Brian J M (Resident / Service User) published on 20 January 2020 Submitted via Postal Card
Overall Experience
Staff are perfectly helpful and cheerful (they laugh at my jokes!) No accounting for taste!

All very clean (some bird poo on windows). Food is five stars. A wonderful old house more than a little like Downton Abbey.

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Review from V D (Daughter of Resident) published on 20 January 2020 Submitted via Postal Card
Overall Experience

A wonderful, clean and welcoming care home. Residents are well looked after and respected by all staff. Staff are very friendly to families and have resident's well-being first and foremost. Meals are lovely and tables are set with fresh linen daily. There are fun activities for residents to join in and occasional trips out. Could not ask for a better home to place my father in to, he is treated with the care and dignity he deserves.

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Review from Helen M (Resident / Service User) published on 20 January 2020 Submitted via Postal Card
Overall Experience
We are very lucky as we are well looked after. The staff are all very kind and helpful. No problems with hygiene. The degree of cleanliness and hygiene is exceptional.
Christmas was wonderful. It's the best Christmas I've had for many years and that's true.
I've been living here since May. We had a great time preparing for Christmas, making hats, jewellery, cakes, gingerbread houses and lots more. I'll never forget the fun we had.

Everything is excellent, from the minute I walked in the door I have felt at home.

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Review from P S (Resident / Service User) published on 30 December 2019 Submitted via Postal Card
Overall Experience

I have been at Bartletts 3 to 4 days. There appears to be few other residents (judging from those present for meals) but I have found it very clean, respectful and can find no faults if I tried to. The food served has been good and the dining room a pleasant place. I would recommend it to any person seeking an opinion of it.

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Review from Barbara P (Sister of Resident) published on 2 December 2019 Submitted via Website
Overall Experience
Following the diagnosis of Alzheimer’s, my sister became a resident at Bartlett's and was there for just over two years until her recent death. We chose Bartlett's hoping she would be able to enjoy the beautiful building and spacious grounds and to benefit from the choice of activities on offer. Sadly this was not to be as she rapidly deteriorated mentally and physically and was bedridden for most of that time. However, I always felt reassured that she was in the best place possible. She was given superb care by staff who showed such kindness and compassion and for that, I am eternally grateful.

It is extremely well managed with staff at all levels and in all roles always showing professionalism and this results in the excellent care that is delivered. Residents are made to feel part of the Bartlett's family and family and friends are made to feel most welcome when visiting. Staff are approachable and friendly. It is the staff who make Bartlett's and I thank each and everyone for their work.

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Review from S M (Daughter of Resident) published on 24 September 2019 Submitted via Postal Card
Overall Experience

My mother came to this home for palliative care five years ago. We were told she would only live for a few weeks! However, because of the amazing care she has had at Bartlett's, she is still here and doing really well and thriving! She is very happy and the carers and all the staff show a lot of compassion towards her and we cannot thank them enough.

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Review from Michael J (Resident / Service User) published on 6 September 2019 Submitted via Postal Card
Overall Experience
An extremely well run home at Bartlett's under the management of a very experienced team of management and staff.

Each department was faultless and deserves great credit to all the staff, 100% of them. Also, a well managed home with delightful gardens and activities for all.

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Review from Janet C (Friend of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience
I have been visiting my friend's mum for just over a year and was so impressed with the home, facilities, the cleanliness and friendliness of all the staff that I had no hesitation in telling another friend that she should visit when she was looking for somewhere for her own mother.

I would certainly want to come here myself.

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Review from H D (Resident / Service User) published on 26 March 2019 Submitted via Postal Card
Overall Experience

I have been living here for 8 months. Everything is taken care of. Activities are excellent.

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Review from Anthony C (Brother of Resident) published on 8 March 2019 Submitted via Postal Card
Overall Experience

I find the premises very warm, clean and welcoming particularly from the staff. The facilities are excellent ie food, accommodation and activities.

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Review from N B (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience
My father went into Bartlett's residential home after two months in hospital. He was physically and mentally in a poor state. The care he receives in Bartletts has restored his physical condition. Mentally he has improved but obviously, there is only so much that can be achieved.

At a difficult time in the whole families life, the staff have been supportive. When visiting we are greeted in a friendly yet professional way. Problems are dealt with immediately.

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Review from Mavis D (Resident / Service User) published on 15 February 2019 Submitted via Postal Card
Overall Experience

I have lived here for one and a half years. I am extremely happy and satisfied with the service. Staff are extremely helpful, they are always willing to help with a smile and the food is very good.

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Review from R D (Granddaughter of Resident) published on 13 September 2018 Submitted via Postal Card
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Such friendly and helpful staff. My grandparents are so well cared for despite all of their additional needs.

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Review from Heather D (Resident / Service User) published on 28 August 2018 Submitted via Postal Card
Overall Experience
Very peaceful and like a large family. Very nice staff, food very good.

Good activities. Only have to ask and staff will do anything to help.

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Review from Adam D (Grandson of Resident) published on 28 August 2018 Submitted via Postal Card
Overall Experience
My grandad has been a resident at Bartlett's for a short while but he has been made very welcome by caring staff and a beautiful setting.
The staff are numerous and always available to talk or help.
The home itself is lovely and has a luxurious feel.
My grandad has settled into the Bartlett's very well and I put this down to the support and care shown by all the staff.

Thank you Bartlett's.

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Review from Eileen B (Daughter of Resident) published on 23 August 2018 Submitted via Postal Card
Overall Experience

Bartletts have been in my eyes a wonderful, welcoming experience. My mother was in need to care at a time when our family was already experiencing a major health problem with my father. As soon as I contacted Bartletts the staff made me feel that my mother was going to receive the care I wanted her to have. She was given a great welcome. The accommodation was very homely. The staff very kind and when problems arose they were sorted out straight away. Bartletts is now Mum's home where we are very welcome to visit as if it were her own home.

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Review from Kath B (Daughter of Resident) published on 3 August 2018 Submitted via Postal Card
Overall Experience
My mother came to visit me in Thame and felt too unwell to return home - so I enquired about respite. The next day my mother was staying. She has enjoyed her stay very much.
The rooms, the property, the grounds, the food, the staff were of a very high standard.
The staff were always welcoming, friendly, caring, kind, highly competent, very helpful - we would want to thank all of them and praise them highly.

We look forward to our return for respite in the Autumn.

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Review from Christian B (Son of Resident) published on 22 June 2018 Submitted via Website
Overall Experience

Following an accident at home, my father required respite care as a matter of urgency.

Not only did Bartlett's react very quickly, responding to calls on a bank holiday, but I could not be more impressed with the quality of their care, and the wonderful environment, including the house and grounds.

I would also make particular mention of the friendliness of the staff, who go out of their way to help.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (1)

News
  • 29 Jul 2026

    Residents, families and colleagues enjoyed a truly spectacular afternoon at Bartlett’s Summer Party, which this year was celebrated with a dazzling Hollywood Glamour theme. Held in the home’s beautiful grounds,...

  • 06 Jul 2026

    What a wonderful day we had at Bartlett’s Vintage Car Show. With around 50 stunning vintage cars displayed on our lawn against the beautiful backdrop of the Chiltern Hills, residents...

  • 11 Jun 2026

    Residents and staff at Bartlett’s recently came together for a special charity walk in support of Florence Nightingale Hospice, a cause that is close to many hearts within the home....

Upcoming Events

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Bartlett's Residential Care Home.

Meet the Team (3)

Mibell Hernandez
Mibell HernandezJob Title:Registered ManagerJoined: 2005

For more than two decades, my journey with Peverel Court Care has been marked by an unwavering dedication, a tenure that includes fifteen years in a management role. My role is a privilege, a conduit to make a meaningful impact on the lives of others

Beverley Webb
Beverley WebbJob Title:Care ManagerJoined: 2007

My journey with Peverel Court spans just over 16 years, a path that began as a dedicated carer. My trajectory continued to evolve, encompassing pivotal roles such as Assistant Practitioner and has since ascended through the ranks to the role of Care Manager.

Veronica Loyola
Veronica LoyolaJob Title:Care ManagerJoined: 2004

A Medical Technologist by trade, who has gracefully transitioned into the role of Care Manager at Bartletts Residential Home. Almost two decades have been invested in service to this esteemed care home. Working in tandem with our dedicated team, I am resolute in ensuring that our residents enjoy the care and attention they truly deserve.

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