Bartlett's Residential Care Home

Portway Road, Stone, Aylesbury HP17 8RP
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9.9 112 Reviews
  • Bartlett's Residential Care Home, Aylesbury
Bartlett’s Residential Home offers a serene retreat for older adults, placing personal and social well-being at the heart of everything they do. Nestled within 18 acres of landscaped parkland, residents enjoy tranquil views of The Chilterns, an Area of Outstanding Natural Beauty.

Residents at Bartlett’s receive highly personalised, 24/7 care that adapts to changing needs, with digital care plans ensuring reliable and effective support. A dedicated, skilled team provides a warm, safe environment where every resident feels valued and connected. Experienced in hospital discharge and reablement care, providing short-stay and permanent placements.

Dining is a highlight, with fresh meals prepared daily by the home’s chef using quality, local ingredients. Residents can enjoy meals in their own rooms or in the dining rooms alongside friends and family. Bartlett’s offers flexibility and variety with three daily specials and personalised options.

Each room is designed for comfort and convenience, featuring en-suite bathrooms, electric beds, SMART TVs, call bells, and optional Sky TV. High-speed Wi-Fi and a dedicated guest network enable residents to stay in touch with family through FaceTime, Zoom, and Skype.

Bartlett’s promotes a vibrant lifestyle with a varied activities programme. Weekly events and outings include stately home visits, music therapy, yoga, and virtual reality experiences. The gardens offer peaceful spaces to relax or for those who enjoy hands-on gardening.

In Spring 2025, Bartlett’s will expand with Bartlett’s Garden Lodges, intimate three-resident lodges that provide close-knit community care with access to all Bartlett’s main amenities.

With its commitment to compassionate, high-quality care, Bartlett’s Residential Home offers an exceptional choice for elderly care in a beautiful, serene setting.
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Care Provided by Bartlett's Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1865 – £2310

These prices are only a guideline, please contact Bartlett's Residential Care Home to find out the exact price for your requirements.

Contact Bartlett's Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bartlett's Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Mibell Hernandez (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (48)
  • Couples/Companion Rooms with Ensuite Wet Room (12)

Visiting

  • Reserved visitor parking available

Parking

  • Parking available - including electric charging points.

Bartlett's Residential Care Home Reviews (112)

9.9

Bartlett's Residential Care Home has a Review Score of 9.9 (9.944) out of 10, based on 21 reviews in the last 2 years.
Over all time Bartlett's Residential Care Home has 112 reviews.

Overall Experience
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Date Published
  • 112
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Reviewer Connection to Bartlett's Residential Care Home
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  • 5
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  • 3
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  • 1
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Total of 112, showing 41-60
Review from Angela M (Daughter of Resident) published on 10 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been very happy at Bartlett's and we are really pleased we chose it as her residential home. Mum's room is very nice with a wonderful view. She has all the facilities she needs. The grounds are beautiful and extensive. Mum has been able to benefit from the lovely weather and enjoys being taken
outside. All the staff have been very kind and caring and they have looked after Mum very well. We have very much appreciated all their help. Activities are laid on and Mum has taken advantage of them from time to time.
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Review from S D (Daughter of Resident) published on 4 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have nothing but praise for the care and attention received by our mother at Bartlett's. Every member of staff was always friendly and welcoming. In the early days, we enjoyed some lovely walks with mum in the grounds and were all able to appreciate the surroundings at summer parties. We had some
delicious lunches with mum and the chef cooked vegetarian meals especially for us. When we took her away for an outing mum wouldn't remember Bartlett's at all but as soon as we returned she relaxed and felt at home. Bartlett's was a perfect place for mum.
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Review from Denis J (Resident) published on 5 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention my wife and I are receiving are exceptionally good and I would recommend this lovely residential home to anyone looking to find somewhere to place their loved ones. It is situated in beautiful countryside with a view of the Chilton Hills and has lovely gardens and trees.
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Review from Aaron W (Grandson of Resident) published on 16 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All aspects of the home are fantastic, from the comfort of the living spaces to the attentiveness of the staff. I couldn't have asked for my nan to have spent the final few years of her life in such a happy, caring and comfortable place. Thank you.
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Review from Fran M (Niece of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I chose Bartlett's Residential Care Home for my aunt in 2013. She was welcomed when she arrived and helped to settle over the following weeks during which she was rather confused and disorientated but she settled and had been very content here ever since. The staff are respectful and kind at all times
and always make time for both residents and visitors. The home is very welcoming and clean and safe and staff always make the effort to be welcoming at all times both day and night. Bartlett's Residential Care Home is very much a home and I am very very pleased with the care my aunt received for the final years of her life.
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Review from Robert W (Son of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exceptionally good facilities. All of the staff are very friendly and caring to residents and their families. The care given to residents is great.
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Review from T H (Grandson of Resident) published on 29 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff provided amazing care for our Nan for over 11 years. The staff have been great support and compassion. They are always so very helpful and welcoming to us all during our visits and can never do enough to make us feel at home. The home is set in amazing grounds and made even better by the friendly
and loving staff.
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Review from A B (Resident) assisted by family/friend published on 29 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for 4 months and I cannot fault the care I am receiving. I am very content living in these beautiful surroundings. I enjoy walking in the landscaped grounds. The views of the Chiltern Hills inspire me every day. I feel greatly blessed to have found such a peaceful haven.
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Review from Brian J M (Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are perfectly helpful and cheerful (they laugh at my jokes!) No accounting for taste!
All very clean (some bird poo on windows). Food is five stars. A wonderful old house more than a little like Downton Abbey.
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Review from V D (Daughter of Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful, clean and welcoming care home. Residents are well looked after and respected by all staff. Staff are very friendly to families and have resident's well-being first and foremost. Meals are lovely and tables are set with fresh linen daily. There are fun activities for residents to join in
and occasional trips out. Could not ask for a better home to place my father in to, he is treated with the care and dignity he deserves.
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Review from Helen M (Resident) assisted by family/friend published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very lucky as we are well looked after. The staff are all very kind and helpful. No problems with hygiene. The degree of cleanliness and hygiene is exceptional.
Christmas was wonderful. It's the best Christmas I've had for many years and that's true.
I've been living here since May. We had
a great time preparing for Christmas, making hats, jewellery, cakes, gingerbread houses and lots more. I'll never forget the fun we had.
Everything is excellent, from the minute I walked in the door I have felt at home.
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Review from P S (Resident) published on 30 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Bartletts 3 to 4 days. There appears to be few other residents (judging from those present for meals) but I have found it very clean, respectful and can find no faults if I tried to. The food served has been good and the dining room a pleasant place. I would recommend it to any person
seeking an opinion of it.
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Review from Barbara P (Sister of Resident) published on 2 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following the diagnosis of Alzheimer’s, my sister became a resident at Bartlett's and was there for just over two years until her recent death. We chose Bartlett's hoping she would be able to enjoy the beautiful building and spacious grounds and to benefit from the choice of activities on offer. Sadly
this was not to be as she rapidly deteriorated mentally and physically and was bedridden for most of that time. However, I always felt reassured that she was in the best place possible. She was given superb care by staff who showed such kindness and compassion and for that, I am eternally grateful.
It is extremely well managed with staff at all levels and in all roles always showing professionalism and this results in the excellent care that is delivered. Residents are made to feel part of the Bartlett's family and family and friends are made to feel most welcome when visiting. Staff are approachable and friendly. It is the staff who make Bartlett's and I thank each and everyone for their work.
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Review from S M (Daughter of Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to this home for palliative care five years ago. We were told she would only live for a few weeks! However, because of the amazing care she has had at Bartlett's, she is still here and doing really well and thriving! She is very happy and the carers and all the staff show a lot of compassion
towards her and we cannot thank them enough.
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Review from Michael J (Resident) published on 6 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An extremely well run home at Bartlett's under the management of a very experienced team of management and staff.
Each department was faultless and deserves great credit to all the staff, 100% of them. Also, a well managed home with delightful gardens and activities for all.
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Review from Janet C (Friend of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my friend's mum for just over a year and was so impressed with the home, facilities, the cleanliness and friendliness of all the staff that I had no hesitation in telling another friend that she should visit when she was looking for somewhere for her own mother.
I would certainly
want to come here myself.
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Review from H D (Resident) published on 26 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been living here for 8 months. Everything is taken care of. Activities are excellent.
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Review from Anthony C (Brother of Resident) published on 8 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the premises very warm, clean and welcoming particularly from the staff. The facilities are excellent ie food, accommodation and activities.
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Review from N B (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father went into Bartlett's residential home after two months in hospital. He was physically and mentally in a poor state. The care he receives in Bartletts has restored his physical condition. Mentally he has improved but obviously, there is only so much that can be achieved.
At a difficult time
in the whole families life, the staff have been supportive. When visiting we are greeted in a friendly yet professional way. Problems are dealt with immediately.
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Review from Mavis D (Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here for one and a half years. I am extremely happy and satisfied with the service. Staff are extremely helpful, they are always willing to help with a smile and the food is very good.
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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Bartlett's Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Bartlett's Residential Care Home is calculated as follows: ( (242 Excellents x 5) + (4 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 251 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bartlett's Residential Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (16)

Meet the Team (3)

Mibell

Mibell Hernandez

Job Title: Registered Manager Joined: 2005

For more than two decades, my journey with Peverel Court Care has been marked by an unwavering dedication, a tenure that includes fifteen years in a management role. My role is a privilege, a conduit to make a meaningful impact on the lives of others

Beverley

Beverley Webb

Job Title: Care Manager Joined: 2007

My journey with Peverel Court spans just over 16 years, a path that began as a dedicated carer. My trajectory continued to evolve, encompassing pivotal roles such as Assistant Practitioner and has since ascended through the ranks to the role of Care Manager.

Veronica

Veronica Loyola

Job Title: Care Manager Joined: 2004

A Medical Technologist by trade, who has gracefully transitioned into the role of Care Manager at Bartletts Residential Home. Almost two decades have been invested in service to this esteemed care home. Working in tandem with our dedicated team, I am resolute in ensuring that our residents enjoy the care and attention they truly deserve.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bartlett's Residential Care Home to verify any information. View our terms and conditions. Bartlett's Residential Care Home has an Enhanced Service - more info.